2018 FORD EDGE Radio volume

Type One
Volume up.
A
Volume down.
B
Mute.
C
Seek down or previous.
D
Seek up or next.
E
Seek, Next or Previous
Press the seek button to:
• Tune the radio to the next or previous
stored preset.
• Play the next or the previous track.
Press and hold the seek button to:
• Tune the radio to the next station up
or down the frequency band.
• Seek through a track. Type Two Volume up.
A
Volume down.
B
Mute.
C
Media.
D
Seek down or previous.
E
Seek up or next.
F
MEDIA
Press repeatedly to scroll through available
audio sources.
Seek, Next or Previous
Press the seek button to:
• Tune the radio to the next or previous
stored preset.
• Play the next or the previous track.
Press and hold the seek button to:
• Tune the radio to the next station up
or down the frequency band.
• Seek through a track.
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Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201706, Third-Printing- Steering WheelE196496 E168191

Eject: Press to eject a CD.
G
Seek, Fast Forward and
Reverse:
In radio mode, select
a frequency band and press
either button. The system stops
at the first station it finds in that
direction. In satellite radio mode,
H
press to select the next or
previous satellite radio station.
If you select a specific category,
such as jazz, rock or news, press
to find the next or previous
station in the selected category.
In CD mode, press to select the
next or previous track. Press and
hold to move quickly forward or
backward through the current
track.
End phone call: Press and hold
to end a phone call.
I
OK and cursor arrows: Use the
up and down arrow buttons to
select the various settings. When
you make your selection, press
the left and right arrow buttons
to change the settings. Press OK
to set or press
MENU to exit.
J
CD slot:
Insert a CD.
K
Answer or make phone call:
Press to either answer or make
a phone call.
L
Play/Pause:
Press to either
play or pause a track when
listening to a CD.
M
Vol and Power:
Turn to adjust
the volume. Press to switch the
system on and off.
N
PHONE:
Press to access the
phone features of the SYNC
system.
O MENU: Press to access different
audio system features. See
Menu Structure
.
P
MEDIA: Press to open the media
source menu. You can press this
multiple times to change to CD
or to a SYNC-Media device or
scroll through the media sources
using the arrow buttons. Press
OK
to select a source.
Q
Clock:
Press to access the clock
setting. Use the center arrow
controls to change the hours and
minutes. You can also set the
clock by pressing
MENU and
scrolling to Clock Settings. If not
in phone mode, press to display
the clock.
R
RADIO:
Press to listen to the
radio or change radio stations.
Press the function buttons
below the radio screen to select
different radio functions.
S
SIRIUS or MUTE: Press to listen
to satellite radio, or if equipped,
press to mute the playing audio.
T
Menu Structure
Note: Depending on your system, some
options may appear slightly different.
Press
MENU.
Press the up and down arrow buttons to
scroll through the options.
Press the right arrow to enter a menu.
Press the left arrow to exit a menu.
Press
OK to confirm a selection.
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Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201706, Third-Printing- Audio System

AUDIO UNIT - VEHICLES WITH:
AM/FM/CD/SYNC/
TOUCHSCREEN DISPLAY
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
Note:
Depending on your vehicle option
package, your system may look different
from what you see here.
Note: The touchscreen system controls
most of the audio features. Vol and Power:
Turn to adjust
the volume. Press to switch the
system on and off.
A
CD slot:
Insert a CD.
B TUNE:
In radio mode, turn to
search through the radio
frequency band. In satellite radio
mode, turn to find the previous
or next available satellite radio
station.
C
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Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201706, Third-Printing- Audio SystemE248285

SOUND: Press to access
settings for Treble, Midrange,
Bass, Fade or Balance.
A
CD slot:
Insert a CD.
B
Eject:
Press to eject a CD.
C
TUNE:
In radio mode, press to
search through the radio
frequency band. In satellite radio
mode, press to find the previous
or next available satellite radio
station.
D Vol and Power:
Turn to adjust
the volume. Press to switch the
system on and off.
E
Seek, Fast Forward and
Reverse:
In radio mode, select
a frequency band and press
either button. The system stops
at the first station it finds in that
direction. In satellite radio mode,
F
press to select the next or
previous satellite radio station.
If you select a specific category,
such as jazz, rock or news, press
to find the next or previous
station in the selected category.
In CD mode, press to select the
next or previous track. Press and
hold to move quickly forward or
backward through the current
track.
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Potential Station Issues
Action
Cause
Issues
No action required. This is a
broadcast issue.
This is poor time alignment
by the radio broadcaster.
Echo, stutter, skip or repeat
in audio.
Increase or decrease in
audio volume.
No action required. The
reception issue may clear up
as you continue to drive.
The radio is shifting between
analog and digital audio.
Sound fading or blending in
and out.
No action required. This is
normal behavior. Wait until
the audio is available.
The digital multicast is not
available until the HD Radio
broadcast is decoded. Once
decoded, the audio is avail-
able.
There is an audio mute
delay when selecting HD2 or
HD3, multicast preset or
Direct Tune.
No action required. The
station is not available in
your current location.
The previously stored
multicast preset or direct
tune is not available in your
current reception area.
Cannot access HD2 or HD3
multicast channel when
recalling a preset or from a
direct tune.
Fill out the station issue
form at website listed
below.*
Data service issue by the
radio broadcaster.
Text information does not
match currently playing
audio.
Fill out the station issue
form at website listed
below.*
Data service issue by the
radio broadcaster.
There is no text information
shown for currently selected
frequency.
No action required. This is
normal behavior.
Pressing
Scan disables
HD2-HD7 channel search.
HD2-HD7 stations not found
when Scan is pressed.
* http://hdradio.com/stations/feedback
HD Radio Technology manufactured under
license from iBiquity Digital Corporation
and foreign patents. HD Radio and the HD
and HD Radio logos are proprietary
trademarks of DTS Ford Motor Company
and DTS are not responsible for the
content sent using HD Radio technology.
Content may be changed, added or deleted
at any time at the station owner's
discretion. SATELLITE RADIO
(If Equipped)
SiriusXM® Satellite Radio broadcasts a
variety of music, news, sports, weather,
traffic and entertainment satellite radio
channels. For more information and a
complete list of SiriusXM satellite radio
channels, visit www.siriusxm.com in the
United States, www.siriusxm.ca in Canada,
or call SiriusXM at 1-888-539-7474.
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Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201706, Third-Printing- Audio System

AppLink issues
Possible solution(s)
Possible cause(s)
Issue
Unplug the USB cable fromthe phone, wait a moment, and plug the USB cable
back in to the phone. After a
few seconds, the app should appear in SYNC's Mobile
Apps Menu. If not, "Force
Close" the application and restart it.
The USB connection to
SYNC may need to be reset.
My iPhone phone is
connected, my app is
running, I restarted the app but I still cannot find it on SYNC.
Try increasing the Bluetoothvolume of the device by
using the device's volume control buttons which are most often found on the side of the device.
The bluetooth volume on
the phone may be low.
I have an Android phone. I
found and started my media
app on SYNC, but there is no sound or the sound is very low.
Force close or uninstall the
apps you do not want SYNC
to find. If the app has a "Ford SYNC" setting, disable that
setting in the app's settings menu on the phone.
Some Android devices have
a limited number of
bluetooth ports apps can
use to connect. If you have
more AppLink apps on your phone than the number ofavailable Bluetooth ports,
you will not see all of your
apps listed in SYNC's mobile apps menu.
I can only see some of the
AppLink apps running on my phone listed in SYNC'sMobile Apps Menu. SYNC System Reset
The SYNC system in your vehicle has System Reset feature that can be performed if
the function of a SYNC feature is lost. This reset is intended to restore functionality and will not erase any information previously stored in the system (Such as paired devices, phonebook, call history, text messages, or user settings). To perform a System Reset,press and hold the Seek Up (>>) button while pressing and holding the Radio Power button. Release both buttons after 2-3 seconds. Please allow a few minutes for thereset to complete. After a few minutes has passed you can resume using the SYNC system.
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Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201706, Third-Printing- SYNC™ (If Equipped)

Information
Option
Missed calls
Outgoing calls
Incoming calls
All calls
If you are on a call, the call information is displayed on the information display.
If you are receiving a call, you can accept it by selecting OK on the right-hand
steering wheel controls.
1 Depending on your vehicle options, all of these choices may not display.
Use the OK and arrow buttons on the right
side of your steering wheel to scroll
through the available modes.
The selection menu expands and different
options appear.
• Press the up and down arrows to scroll
through the modes.
• Press the right arrow to enter the mode,
use the left arrow to exit the mode.
• Press the up and down arrows to make
adjustments within the chosen mode.
• Press
OK to confirm your selection.
Note: If your vehicle is not equipped with
navigation, compass appears in the display
instead of navigation. If you press the right
arrow to go into the compass menu, you can
see the compass graphic. The compass
displays the direction in which the vehicle
is traveling, not true direction (for example,
if the vehicle is traveling west, the middle
of the compass graphic displays west; north
displays to the left of west though its true
direction is to the right of west).
Using the Steering Wheel Controls
Depending on your vehicle and option
package, you can use different controls on
your steering wheel to interact with the
touchscreen system in different ways.
VOL:
Control the volume of audio output.
Mute:
Mute the audio output. Voice:
Press to start a voice session. Press
again to stop the voice prompt and
immediately begin speaking. Press and
hold to end a voice session.
SEEK NEXT:
• While in radio mode, press to seek
between memory presets.
• While in USB, Bluetooth Audio or CD
mode, press to seek between songs or
press and hold to fast seek.
SEEK PREVIOUS:
• While in radio mode, press to seek
between memory presets.
• While in USB, Bluetooth Audio or CD
mode, press to seek between songs or
press and hold to fast seek.
PHONE ACCEPT:
Press to answer a call
or switch between calls.
PHONE REJECT:
Press to end a call or
reject an incoming call.
Note: On some models, SEEK NEXT
may
be combined with PHONE REJECT and
SEEK PREVIOUS may be combined with
PHONE ACCEPT.
M:
Touch the control repeatedly to switch
between media sources (modes).
See
Steering Wheel (page 77).
Using Your Bezel Controls
Depending on your vehicle and option
package, you may also have these controls
on your instrument panel:
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Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201706, Third-Printing- SYNC™ 3
(If Equipped)

HD Radio Reception and Station Troubleshooting
Potential Reception Issues
If you are listening to a multicast station and you are on the
fringe of the reception area, the station may mute due to
weak signal strength.
Reception area
If you are listening to HD1, the system changes back to the
analog broadcast until the digital broadcast is available again.
However, if you are listening to any of the possible HD2-HD7
multicast channels, the station mutes and stays muted unless
it is able to connect to the digital signal again.
When the system first receives a station (aside from HD2-
HD7 multicast stations), it first plays the station in the analog
version. Once the receiver verifies the station is an HD Radio
station, it shifts to the digital version. Depending on the station
quality, you may hear a slight sound change when the station
changes from analog to digital. Blending is the shift from
analog to digital sound or digital back to analog sound.
Station blending
In order to provide the best possible
experience, use the contact form to report
any station issues found while listening to
a station broadcasting with HD Radio
technology. Independent entities own and
operate each station. These stations are
responsible for ensuring all audio streams
and data fields are accurate. Potential Station Issues
Action
Cause
Issues
No action required. This is a
broadcast issue.
This is poor time alignment by
the radio broadcaster.
Echo, stutter, skip or
repeat in audio.
Increase or decrease in
audio volume.
No action required. The recep-
tion issue may clear up as you
continue to drive.
The radio is shifting between
analog and digital audio.
Sound fading or
blending in and out.
No action required. This is
normal behavior. Wait until the
audio is available.
The digital multicast is not
available until the HD Radio
broadcast is decoded. Once
decoded, the audio is available.
There is an audio mute
delay when selecting
HD2 or HD3, multicast
preset or Direct Tune.
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Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201706, Third-Printing- SYNC™ 3 (If Equipped)