2018 FORD EDGE ECO mode

Cell phone issues
Possible solution
Possible cause
Issue
Check your cell phone's compatibility.
This is a cell phone-
dependent feature.
I am having
trouble
connecting my
cell phone to
SYNC 3. Try switching your cell phone off, resetting
it or removing the battery, then try again.
Possible cell phone
malfunction. Try deleting your device from SYNC 3 and
deleting SYNC from your device, then trying
again.
Always check the security and auto accept
prompt settings relative to the SYNC 3
Bluetooth connection on your cell phone.
Update your cell phone's firmware.
Switch the auto download setting off.
Check your cell phone's compatibility.
This is a cell phone-
dependent feature.
Text messaging
is not working
on SYNC 3. Try switching your cell phone off, resetting
it or removing the battery, then try again.
Possible cell phone
malfunction.
iPhone
•Go to your cell phone's Settings.
• Go to the Bluetooth Menu.
• Press the blue circle to the right of the
device named with your vehicle make
and model to enter the next menu.
• Turn Show Notifications on.
• Disconnect then reconnect your iPhone
from the SYNC 3 system to activate this
settings update.
Your iPhone is now set up to forward
incoming text messages to SYNC 3.
Repeat these steps for every other SYNC 3
vehicle that you connect. Your iPhone will
only forward incoming text messages to
SYNC 3 if the iPhone is not unlocked in the
messaging application.
Replying to text messages using SYNC 3 is
not supported by iPhone.
480
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201706, Third-Printing- SYNC™ 3 (If Equipped)

Cell phone issues
Possible solution
Possible cause
Issue
Text messages from WhatsApp and Face-
book Messenger are not supported.
Your cell phone must support downloading
text messages through Bluetooth to receive
incoming text messages.
This is a cell phone-
dependent feature.
Audible text
messages do
not work on my
cell phone. Because each cell phone is different, refer
to your device's manual for the specific cell
phone you are pairing. In fact, there can be
differences between cell phones due to
brand, model, service provider and software
version.
This is a cell phone limita-
tion. USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
Disconnect the device from SYNC 3. Try
switching your device off, resetting it or
removing the battery, then reconnect it to
SYNC 3.
Possible device malfunc-
tion.
I am having
trouble
connecting my
device. Make sure you are using the manufacturer's
cable.
Make sure to correctly insert the USB cable
into the device and your vehicle's USB port.
Make sure that the device does not have
an auto-install program or active security
settings.
Make sure your device is unlocked before
connecting it to SYNC 3.
The device has a lock
screen enabled.
Make sure you are not leaving the device in
your vehicle during very hot or cold
temperatures.
This is a device limitation.
SYNC 3 does
not recognize
my device when
I start my
vehicle.
Make sure you connect the device to SYNC
3 and that you have started the media
player on your device.
This is a device-
dependent feature.
Bluetooth audio
does not
stream.
481
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201706, Third-Printing- SYNC™ 3 (If Equipped)

When to expect the OIL CHANGE REQUIRED Message
Vehicle Use and Example
Interval
Normal
7,500– 10,000 mi
(12,000– 16,000 km) Normal commuting with highway driving
No, or moderate, load or towing
Flat to moderately hilly roads
No extended idling
Severe
5,000– 7,500 mi
(8,000– 12,000 km) Moderate to heavy load or towing
Mountainous or off-road conditions
Extended idling
Extended hot or cold operation
Extreme
3,000–5,000 mi
(5,000–8,000 km) Maximum load or towing
Extreme hot or cold operation
Normal Maintenance Intervals At Every Oil Change Interval as Indicated by the Information Display
1
Change engine oil and filter. 2
Rotate the tires.
Perform a multi-point inspection (recommended).
Inspect the automatic transmission fluid level (if equipped with a dipstick). Consult
your dealer for requirements.
Inspect the brake pads, rotors, hoses and parking brake.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect the rear axle and U-joints (All-wheel Drive only).
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension, tie-rod ends, driveshaft and U-joints
(All-wheel Drive only).
500
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201706, Third-Printing- Scheduled Maintenance

IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, TITLE, AND
NON-INFRINGEMENT. NEITHER
GRACENOTE WARRANTS THE RESULTS
THAT WILL BE OBTAINED BY YOUR USE
OF THE GRACENOTE SOFTWARE OR ANY
GRACENOTE SERVER. IN NO CASE WILL
GRACENOTE BE LIABLE FOR ANY
CONSEQUENTIAL OR INCIDENTAL
DAMAGES OR FOR ANY LOST PROFITS
OR LOST REVENUES FOR ANY REASON
WHATSOEVER. © Gracenote 2007.
Radio Frequency Statement
FCC ID: ACJ-SYNCG3-L
IC: 216B-SYNCG3-L
This device complies with Part 15 of the
FCC Rules and with RSS-210 of Industry
Canada. Operation is subject to the
following two conditions:
(1) This device may not cause harmful
interference, and
(2)
this device must accept any
interference received, including
interference that may cause undesired
operation. WARNING:
Changes or
modifications not expressively approved
by the party responsible for compliance
could void the user's authority to operate
the equipment. The term "IC:" before the
radio certification number only signifies
that Industry Canada technical
specifications were met.
The antenna used for this transmitter must
not be co-located or operating in
conjunction with any other antenna or
transmitter. Taiwan Territory
Note: In accordance with the management
approach of low-power radio wave
radiation motors:
Article 12: For approved and certified
low-power radiation motor models,
companies, firms or users must not alter
the frequency, increase the power or
change the characteristics and functions
of the original design without authorization.
Article 14: The usage of low-power
radio-frequency motors must not affect
aviation safety and interfere with legal
telecommunications. Should interference
be detected, immediately stop using the
device and only resume usage after
ensuring that there is no longer any
interference. For the legal
telecommunication and wireless
telecommunication of the telco, the
low-power radio frequency motor must be
able to tolerate legal limits of interference
from telecommunication, industrial,
scientific and radio wave equipment.
SUNA TRAFFIC CHANNEL – TERMS
AND CONDITIONS
By activating, using and/or accessing the
SUNA Traffic Channel, SUNA Predictive or
other content or material provided by
Intelematics (together,
SUNA Products
and/or Services
), you must accept
certain terms and conditions. The following
is a brief summary of the terms and
conditions that apply to you. To view the
full terms and conditions relevant to your
use of the SUNA Products and/or Services,
please consult: Website
www.sunatraffic.com.au/termsandcon- ditions/
1. Acceptance
540
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201706, Third-Printing- Appendices

End User License Agreement..................516
VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) .................................. 516
Engine Block Heater....................................162 Using the Engine Block Heater...................... 163
Engine Coolant Check................................279
Adding Coolant.................................................. 280
Coolant Change................................................. 282
Engine Coolant Temperature Management.................................................. 283
Fail-Safe Cooling............................................... 282
Recycled Coolant................................................ 281
Severe Climates.................................................. 281
Engine Emission Control............................173
Engine Immobilizer See: Passive Anti-Theft System.....................74
Engine Oil Check...........................................277 Adding Engine Oil............................................... 278
Engine Oil Dipstick - 2.0L EcoBoost™..................................................277
Engine Oil Dipstick - 2.7L EcoBoost™..................................................277
Engine Oil Dipstick - 3.5L...........................277
Engine Specifications - 2.0L EcoBoost™................................................340
Drivebelt Routing............................................... 340
Engine Specifications - 2.7L EcoBoost™................................................340
Drivebelt Routing................................................ 341
Engine Specifications - 3.5L.....................341 Drivebelt Routing................................................ 341
Entertainment...............................................433 AM/FM Radio...................................................... 435
Apps....................................................................... 443
Bluetooth Stereo or USB................................ 442
CD (If equipped)................................................. 441
HD Radio ™ Information (If
Available)........................................................ 438
SiriusXM® Satellite Radio (If Activated)........................................................ 436
Sources.................................................................. 434
Supported Media Players, Formats and Metadata Information................................ 443
USB Ports............................................................. 443
Environment......................................................14
EPB See: Electric Parking Brake.............................. 187Essential Towing Checks...........................241
Before Towing a Trailer.................................... 242
Hitches.................................................................... 241
Launching or Retrieving a Boat or Personal Watercraft (PWC)........................................ 242
Safety Chains....................................................... 241
Trailer Brakes........................................................ 241
Trailer Lamps........................................................ 241
When Towing a Trailer...................................... 242
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options..................................13
Exterior Mirrors
................................................93
Auto-dimming Feature...................................... 94
Blind Spot Information System......................95
Direction Indicator Mirrors ............................... 94
Fold-Away Exterior Mirrors............................... 94
Heated Exterior Mirrors ..................................... 94
Integrated Blind Spot Mirror............................ 94
Memory Mirrors .................................................... 94
Power Exterior Mirrors........................................ 93
Puddle Lamps....................................................... 94
F
Fastening the Seatbelts...............................33 Rear Inflatable Seatbelt..................................... 35
Seatbelt Locking Modes.................................... 34
Using Seatbelts During Pregnancy................34
Using the Sliding Clip.......................................... 33
Flat Tire See: Changing a Road Wheel....................... 334
Flat Tire Inflation See: Tire Sealant and Inflator Kit................306
Floor Mats
.......................................................247
Ford Credit..........................................................11
US Only...................................................................... 11
Ford Protect
..................................................494
Ford Protect Extended Service Plan
(CANADA ONLY).......................................... 495
Ford Protect Extended Service Plans (U.S. Only)................................................................. 494
Front Parking Aid..........................................195 Obstacle Distance Indicator.......................... 196
Front Passenger Sensing System............44
Fuel and Refueling.......................................166
Fuel Consumption
.........................................171
Advertised Capacity............................................ 171
546
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201706, Third-Printing- Index

Lug Nuts
See: Changing a Road Wheel....................... 334
M
Maintenance..................................................272 General Information.......................................... 272
Manual Climate Control - Vehicles With: Electronic Manual Temperature
Control (EMTC)..........................................128
Manual Liftgate...............................................70
Closing the Liftgate............................................. 70
Opening the Liftgate........................................... 70
Manual Seats.................................................142
Memory Function
.........................................145
Easy Entry and Exit Feature............................ 147
Linking a PreSet Position to your Remote Control or Intelligent Access Key
Fob...................................................................... 146
Saving a PreSet Position................................. 146
Message Center See: Information Displays............................... 104
Mirrors See: Heated Windows and Mirrors..............138
See: Windows and Mirrors................................ 92
Mobile Communications Equipment.......13
Moonroof
..........................................................96
Opening and Closing the Moonroof.............96
Motorcraft Parts - 2.0L EcoBoost™..................................................341
Motorcraft Parts - 2.7L EcoBoost™.................................................343
Motorcraft Parts - 3.5L
..............................344
MyKey Troubleshooting................................61
MyKey ™.............................................................57
Principle of Operation......................................... 57
N
Navigation
......................................................453
cityseeker............................................................. 460
Destination Mode.............................................. 455
Map Mode............................................................ 454
Navigation Map Updates................................. 461
Navigation Menu............................................... 458
SiriusXM Traffic and Travel Link....................461
SYNC AppLink.................................................... 460
Waypoints............................................................ 459Normal Scheduled Maintenance
..........499
Intelligent Oil-Life Monitor™........................ 499
Normal Maintenance Intervals.................... 500
O
Oil Change Indicator Reset.......................279
Oil Check See: Engine Oil Check....................................... 277
Opening and Closing the Hood
...............272
Closing the Hood................................................ 273
Opening the Hood.............................................. 272
Ordering Additional Owner's Literature.....................................................258
Obtaining a French Owner ’s Manual.........258
Overhead Console
.......................................158
P
Parking Aids
....................................................194
Principle of Operation....................................... 194
Passive Anti-Theft System
.........................74
SecuriLock®........................................................... 74
PATS See: Passive Anti-Theft System.....................74
Perchlorate.........................................................11
Personal Safety System ™
...........................41
How Does the Personal Safety System
Work?................................................................... 41
Phone
..............................................................448
During a Phone Call........................................... 451
Making Calls........................................................ 450
Pairing Your Cell Phone for the First Time.................................................................. 448
Phone Menu........................................................ 449
Receiving Calls..................................................... 451
Smartphone Connectivity.............................. 452
Text Messaging................................................... 452
Post-Crash Alert System...........................251
Power Door Locks See: Locking and Unlocking............................. 63
Power Liftgate...................................................71 Hands-Free Feature............................................. 73
Obstacle Detection.............................................. 73
Opening and Closing the Liftgate.................... 71
Setting the Liftgate Open Height................... 72
Stopping the Liftgate Movement................... 72
549
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201706, Third-Printing- Index

Troubleshooting.................................................
373
Scheduled Maintenance Record...........504
Scheduled Maintenance..........................496
Seatbelt Extension........................................40
Seatbelt Height Adjustment......................37
Seatbelt Reminder........................................38
Belt-Minder™........................................................ 38
Seatbelts...........................................................32 Principle of Operation......................................... 32
Seatbelt Warning Lamp and Indicator Chime...............................................................37
Conditions of operation..................................... 37
Seats.................................................................140
Security...............................................................74
Settings...........................................................464 911 Assist.............................................................. 469
Ambient Lighting............................................... 476
Bluetooth............................................................. 466
Clock...................................................................... 466
Display.................................................................... 477
General................................................................... 474
Media Player........................................................ 465
Mobile Apps......................................................... 473
Navigation.............................................................. 471
Phone.................................................................... 466
Radio...................................................................... 470
SiriusXM.................................................................. 471
Sound.................................................................... 464
Valet Mode........................................................... 478
Vehicle.................................................................... 476
Voice Control....................................................... 478
Wi-Fi & Hotspot.................................................. 475
Side Airbags
.....................................................46
Side Sensing System..................................196
Obstacle Distance Indicator........................... 197
Sitting in the Correct Position.................140
Snow Chains See: Using Snow Chains................................. 329
Spare Wheel See: Changing a Road Wheel....................... 334
Special Notices................................................12 New Vehicle Limited Warranty......................... 12
On Board Diagnostics Data Link Connector............................................................ 13
Special Instructions.............................................. 12
Special Operating Conditions Scheduled Maintenance..............................................502
Exceptions........................................................... 503Speed Control
See: Cruise Control........................................... 209
Stability Control
............................................192
Principle of Operation....................................... 192
Starting a Gasoline Engine.......................160 Automatic Engine Shutdown.......................... 161
Failure to Start...................................................... 161
Guarding Against Exhaust Fumes................162
Important Ventilating Information...............162
Stopping the Engine When Your Vehicle is Moving................................................................162
Stopping the Engine When Your Vehicle is Stationary......................................................... 162
Starting and Stopping the Engine..........159 General Information.......................................... 159
Steering...........................................................226 Adaptive Steering............................................... 227
Electric Power Steering................................... 226
Steering Wheel
................................................77
Storage Compartments.............................158
Sunroof See: Moonroof...................................................... 96
Sun Visors.........................................................95 Illuminated Vanity Mirror................................... 95
Supplementary Restraints System
.........42
Principle of Operation......................................... 42
Symbols Glossary
.............................................7
SYNC™ 3.........................................................413
General Information.......................................... 413
SYNC™ 3 Troubleshooting
......................478
SYNC™ Applications and Services.......391 911 Assist................................................................ 391
SYNC Mobile Apps............................................ 393
SYNC™............................................................375 General Information.......................................... 375
SYNC™ Troubleshooting.........................405
T
Technical Specifications See: Capacities and Specifications............340
The Better Business Bureau (BBB) Auto Line Program (U.S. Only).......................255
Tire Care
...........................................................313
Glossary of Tire Terminology......................... 316
Important Information About Low-Profile Tires..................................................................... 313
551
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201706, Third-Printing- Index