2018 FORD EDGE ESP

DRIVER ALERT
PRINCIPLE OF OPERATION
WARNING: You are responsible for
controlling your vehicle at all times. The
system is designed to be an aid and does
not relieve you of your responsibility to
drive with due care and attention. Failure
to follow this instruction could result in the
loss of control of your vehicle, personal
injury or death. WARNING:
The system may not
function if the sensor is blocked. WARNING:
Take regular rest breaks
if you feel tired. Do not wait for the system
to warn you. WARNING:
Certain driving styles
may result in the system warning you even
if you are not feeling tired. WARNING:
In cold and severe
weather conditions the system may not
function. Rain, snow and spray can all limit
sensor performance. WARNING:
The system will not
operate if the sensor cannot track the road
lane markings. WARNING:
If damage occurs in the
immediate area surrounding the sensor,
have your vehicle checked as soon as
possible. WARNING:
The system may not
correctly operate if your vehicle is fitted
with a suspension kit not approved by us.
Note: The system may not operate correctly
if you modify the ride height. Note:
Keep the windshield free from
obstructions. For example, bird droppings,
insects, snow or ice.
Note: If the camera is blocked or if the
windshield is damaged, the system may not
function.
Note: If enabled in the menu, the system
activates at speeds above
40 mph
(64 km/h). When below the activation
speed, the information display informs the
driver that the system is unavailable. The system automatically monitors your
driving behavior using various inputs
including the front camera sensor.
If the system detects that your driving
alertness is reduced below a certain
threshold, the system alerts you using a
chime and a message in the information
display.
USING DRIVER ALERT
Switching the System On and Off
Switch the system on or off using the
information display.
See General
Information (page 104).
When active, the system monitors your
alertness level based upon your driving
behavior in relation to the lane markings
and other factors.
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System Warnings
Note:
The system does not issue warnings
below approximately 40 mph (64 km/h).
The warning system has two stages. First,
the system issues a temporary warning
that you need to take a rest. This message
only appears for a short time. If the system
detects further reduction in driving
alertness, it may issue another warning
that remains in the information display for
a longer time. You can press OK on the
steering wheel control to clear the warning.
System Display
When active, the system runs
automatically in the background and only
issues a warning if required. You can view
the status at any time using the
information display.
See General
Information (page 104).
The alertness level is shown by six steps
in a colored bar. The current assessment of your alertness
is within a typical range.
The current assessment of your alertness
indicates that you should rest as soon as
safely possible. The status bar travels from left to right as
the calculated alertness level decreases.
As the meter approaches the rest icon, the
color turns from green to yellow to red.
The yellow position indicates the first
warning is active and the red position
indicates the second warning is active.
Note:
If you have recently received a
warning, you should consider resting, even
if the current assessment is within the
typical range.
Note: If the camera sensor cannot track the
road lane markings, or if your vehicle speed
drops below approximately
40 mph
(64 km/h), the alertness level changes to
grey for a short time and the information
display informs you that the system is
unavailable.
Resetting the System
You can reset the system by either:
• Switching the ignition off and on.
• Stopping the vehicle and then opening
and closing the driver ’s door.
LANE KEEPING SYSTEM WARNING:
You are responsible for
controlling your vehicle at all times. The
system is designed to be an aid and does
not relieve you of your responsibility to
drive with due care and attention. Failure
to follow this instruction could result in the
loss of control of your vehicle, personal
injury or death. WARNING:
Always drive with due
care and attention when using and
operating the controls and features on your
vehicle.
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Adaptive Steering (If Equipped)
Note: The adaptive steering system has
diagnostic checks that continuously monitor
the system. If a fault is detected a message
displays in the information display. If a red
warning message displays, stop your vehicle
as soon as it is safe to do so. The message
may clear if the fault is no longer present. If
an adaptive steering system warning
message appears each time you start your
vehicle, have the system checked as soon
as possible.
The adaptive steering system continually
changes the steering ratio with changes to
vehicle speed, optimizing the steering
response in all conditions.
The adaptive steering system is designed
with a locking device. While the lock is
engaged, your vehicle returns to a fixed
steering ratio. You may also notice a sound
when you start or turn off your vehicle as
the lock is disengaged or engaged. If your
vehicle loses electrical power or detects a
fault while you are driving, the lock engages
and you are able to continue steering.
During this time it is possible that the
steering wheel may not be straight when
the vehicle is driving straight ahead. During
this time you may notice that the steering
wheel angle required to steer the vehicle
may be different. Extreme operating
conditions may also cause the lock to
engage. This strategy prevents overheating
and permanent damage to the adaptive
steering system. Typical steering and
driving maneuvers allow the system to cool
and return to normal operation. PRE-COLLISION ASSIST (If
Equipped) WARNING:
You are responsible for
controlling your vehicle at all times. The
system is designed to be an aid and does
not relieve you of your responsibility to
drive with due care and attention. Failure
to follow this instruction could result in the
loss of control of your vehicle, personal
injury or death. WARNING:
The system does not
detect vehicles that are driving in a
different direction, pedestrians at night,
cyclists or animals. Failure to take care
may result in the loss of control of your
vehicle, serious personal injury or death. WARNING:
The system does not
operate during hard acceleration or
steering. Failure to take care may lead to
a crash or personal injury. WARNING:
The system may fail or
operate with reduced function during cold
and severe weather conditions. Snow, ice,
rain, spray and fog can adversely affect the
system. Keep the front camera and radar
free of snow and ice. Failure to take care
may result in the loss of control of your
vehicle, serious personal injury or death. WARNING:
In situations where the
vehicle camera has limited detection
capability, this may reduce system
performance. These situations include but
are not limited to direct or low sunlight,
vehicles at night without tail lights,
unconventional vehicle types, pedestrians
with complex backgrounds, running
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pedestrians, partly obscured pedestrians,
or pedestrians that the system cannot
distinguish from a group. Failure to take
care may result in the loss of control of
your vehicle, serious personal injury or
death.
WARNING: The pre-collision assist
system's brake support reduces collision
speed only if you brake your vehicle before
any collision. You must press your brake
pedal as you would in any typical braking
situation. WARNING: The system cannot help
prevent all crashes. Do not rely on this
system to replace driver judgment and the
need to maintain a safe distance and
speed.
Note: The system does not detect, warn or
respond to potential collisions with vehicles
to the rear or sides of your vehicle.
Using the Pre-Collision Assist
System
The system is active at speeds above
approximately
5 mph (8 km/h). The system alerts you of certain collision
risks. The system's sensor detects your
vehicle's rapid approach to other vehicles
traveling in the same direction as your
vehicle. When your vehicle rapidly approaches
another vehicle, a flashing visual warning
appears and an audible warning tone
sounds.
The brake support system assists you in
reducing any collision speed by
pre-charging the brakes. If the risk of
collision continues to increase after the
audio-visual warning, the brake support
prepares the brake system for rapid
braking. Brake support does not
automatically apply the brakes. If you press
the brake pedal, the system could apply
additional braking up to maximum braking
force, even if you lightly press the brake
pedal.
You can adjust the warning system's
sensitivity through your information
display.
See General Information (page
104).
Note: If you perceive Pre-Collision Assist
alerts as being too frequent or disturbing,
then you can reduce the alert sensitivity,
though the manufacturer recommends
using the highest sensitivity setting where
possible. Setting lower sensitivity would
lead to fewer and later system warnings.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the owner's information portfolio in the
glove compartment.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorized
Canadian dealers. In those cases where
you continue to feel that the efforts by Ford
of Canada and the authorized dealer to
resolve a factory-related vehicle service
concern have been unsatisfactory, Ford of
Canada participates in an impartial third
party mediation/arbitration program
administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forward
and relatively speedy alternative to resolve
a disagreement when all other efforts to
produce a settlement have failed. This
procedure is without cost to you and is
designed to eliminate the need for lengthy
and expensive legal proceedings.
In the CAMVAP program, impartial
third-party arbitrators conduct hearings at
mutually convenient times and places in
an informal environment. These impartial
arbitrators review the positions of the
parties, make decisions and, when
appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair,
and final as the arbitrator
’s award is
binding on both you and Ford of Canada.
CAMVAP services are available in all
Canadian territories and provinces. For
more information, without charge or
obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685
or visit www.camvap.ca. GETTING ASSISTANCE
OUTSIDE THE U.S. AND
CANADA
Before exporting your vehicle to a foreign
country, contact the appropriate foreign
embassy or consulate. These officials can
inform you of local vehicle registration
regulations and where to find unleaded
fuel or petrol/gas engines or the proper
sulfur fuel for diesel engines.
If you cannot find the proper fuel
recommended for your vehicle, contact
our Customer Relationship Center.
The use of improper fuels in your vehicle
without proper conversion may damage
the effectiveness of your emission control
system and may cause engine knocking or
serious engine damage. Ford Motor
Company or Ford of Canada is not
responsible for any damage caused by use
of improper fuel. Using improper fuels may
also result in difficulty importing your
vehicle back into the United States.
If your vehicle must be serviced while you
are traveling or living in Asia-Pacific Region,
Sub-Saharan Africa, U.S. Virgin Islands
and/or Puerto Rico, Central America, the
Caribbean, and Israel and the Middle East,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact the corresponding Ford Customer
Assistance Center:
FORD MOTOR COMPANY
Customer Relationship Centers in:
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E-mail
Fax
Phone
Customer Relation-
ship Center
[email protected]
N/A
N/A
Asia Pacific
[email protected]
-
+1 313 594 4857
Caribbean and
Central America
[email protected]
971 4 3327 266
Ford
Middle East 80004443673
Lincoln
80004441066
UAE
80004441066
Saudi Arabia
8008443673
Mobily and Zain cell
phone users in Saudi 800850078
[email protected]
N/A
N/A
North Africa
[email protected]
N/A
+1-800-841-3673
Puerto Rico and U.S.
Virgin Islands
[email protected]
N/A
+1-313-594-4857
Sub-Saharan Africa
[email protected] [email protected]
N/A
+82-02-1600-6003
South Korea
If you buy your vehicle in North America
and then relocate to any of the above
locations, register your vehicle
identification number (VIN) and new
address with Ford Global Trade Services
by emailing, [email protected]. If you are in another foreign country,
contact the nearest authorized dealer. In
the event your inquiry is unresolved,
communicate your concern with the
dealership
’s Sales Manager, Service
Manager or Customer Relations Manager.
If you require additional assistance or
clarification, please contact the respective
Customer Relationship Center as
previously listed.
Customers in the U.S. should call
1-800-392-3673.
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Utility vehicles and trucks handle
differently than passenger cars in the
various driving conditions that are
encountered on streets, highways and
off-road. Utility vehicles and trucks are not
designed for cornering at speeds as high
as passenger cars any more than low-slung
sports cars are designed to perform
satisfactorily under off-road conditions.
Study your owner's manual and any
supplements for specific information about
equipment features, instructions for safe
driving and additional precautions to
reduce the risk of an accident or serious
injury.
How your vehicle differs from
other vehicles
Sport utility vehicles and trucks can differ
from some other vehicles in a few
noticeable ways. Your vehicle may be:
•
Higher - to allow higher load carrying
capacity and to allow it to travel over
rough terrain without getting hung up
or damaging underbody components.
• Shorter - to give it the capability to
approach inclines and drive over the
crest of a hill without getting hung up
or damaging underbody components.
All other things held equal, a shorter
wheelbase may make your vehicle
quicker to respond to steering inputs
than a vehicle with a longer wheelbase.
• Narrower - to provide greater
maneuverability in tight spaces,
particularly in off-road use.
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