2018 FORD EDGE index
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USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
The device is not
connected. Try switching your device off, resetting it or
removing the battery, then reconnect it to
SYNC 3.
The device is in a bad
state.
Make sure that all song details are popu-
lated.
Your music files may not
contain the correct artist,
song title, album or genre
information.
SYNC 3 does
not recognize
music that is on
my device. Try replacing the corrupt file with a new
version.
The file may be
corrupted.
Some devices require you to change the
USB settings from mass storage to media
transfer protocol class.
The song may have
copyright protection that
does not allow it to play.
Convert the file to a supported format. See
Entertainment (page 433).
The file format is not
supported by SYNC 3.
Update media index. See
Settings (page
464).
The device needs to be
re-indexed.
Make sure your device is unlocked before
connecting it to SYNC 3.
The device has a lock
screen enabled.
Disconnect the device from SYNC 3. Try
switching your device off, resetting it or
removing the battery, then connect it back
to SYNC 3.
This is a device limitation.
When I connect
my device, I
sometimes do
not hear any
sound. To listen to Apple devices through USB,
select AirPlay from the devices Control
Center, then select Dock Connector.
To listen to Apple devices through
Bluetooth Stereo, select AirPlay from the
devices Control Center, then select SYNC.
Connect a compatible device or media
player.
The device or media
player is incompatible.
SYNC 3 does
not display the
song informa-
tion, repeat, or
shuffle buttons.
482
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201706, Third-Printing- SYNC™ 3
(If Equipped)
Page 546 of 557
1
180 Degree Camera....................................207
Camera Views.................................................... 208
Using the 180 degree camera system.............................................................. 208
A
A/C See: Climate Control......................................... 128
About This Manual
...........................................7
ABS See: Brakes........................................................... 186
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 187
Accessories....................................................492 Exterior Style....................................................... 492
Interior Style........................................................ 492
Lifestyle................................................................. 492
Peace of Mind..................................................... 492
Accessories See: Replacement Parts
Recommendation............................................ 12
ACC See: Using Adaptive Cruise Control.............210
Active Park Assist.........................................198 Using Active Park Assist.................................. 199
Adjusting the Headlamps........................289 Vertical Aim Adjustment................................ 289
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column .............................................................
77
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering
Column .............................................................
77
End of Travel Position......................................... 78
Memory Feature.................................................... 78
Airbag Disposal..............................................50
Air Conditioning See: Climate Control......................................... 128
Air Filter See: Changing the Engine Air Filter.............295
Alarm See: Anti-Theft Alarm......................................... 75
All-Wheel Drive
..............................................181 Ambient Lighting...........................................90
Adjusting the Brightness.................................... 91
Changing the Color............................................... 91
Switching Ambient Lighting Off...................... 91
Switching Ambient Lighting On....................... 91
Anti-Theft Alarm............................................75 Arming the Alarm................................................. 75
Disarming the Alarm........................................... 75
Appendices.....................................................514
Apps..................................................................461 ........................................................................\
........... 461
SiriusXM Traffic and Travel Link...................463
At a Glance........................................................15
Audible Warnings and Indicators...........103 Headlamps On Warning Chime....................103
Key in Ignition Warning Chime.......................103
Keyless Warning Alert....................................... 103
Parking Brake On Warning Chime................103
Audio Control...................................................78 Type One.................................................................. 79
Type Two................................................................. 79
Audio System
...............................................360
General Information......................................... 360
Audio Unit - Vehicles With: AM/FM/CD/ SYNC/Touchscreen Display
.................366
Audio Unit - Vehicles With: AM/FM/CD/ SYNC..............................................................361
Menu Structure................................................... 363
Audio Unit - Vehicles With: Sony Audio System
..........................................................367
Autolamps........................................................86
Windshield Wiper Activated
Headlamps........................................................ 86
Automatic Climate Control - Vehicles With: AM/FM/CD/SYNC/Touchscreen
Display/Dual Automatic Temperature
Control (DATC)...........................................129
Automatic Climate Control - Vehicles With: AM/FM/CD/SYNC.........................133
Automatic Climate Control - Vehicles With: Sony Audio System
........................131
Automatic High Beam Control.................88 Automatic High Beam Indicator....................89
Switching the System On and Off................88
Automatic Transmission
.............................177
Automatic Transmission Adaptive
Learning............................................................ 180
Brake-Shift Interlock.......................................... 179
543
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If Your Vehicle Gets Stuck In Mud or
Snow.................................................................. 180
SelectShift Automatic ™
Transmission.................................................... 178
Understanding the Positions of Your Automatic Transmission.............................. 177
Automatic Transmission Fluid Check - 2.0L EcoBoost™.......................................283
Automatic Transmission Fluid Check - 2.7L EcoBoost™/3.5L.............................284
Adding Transmission Fluid* ......................... 285
Checking the Transmission Fluid Level ........................................................................\
..... 284
Auto-Start-Stop...........................................164 Disabling Auto-Start-Stop............................. 165
Enabling Auto-Start-Stop.............................. 164
Autowipers.......................................................82 Autowipers Settings............................................ 83
Auxiliary Power Points................................156 110 Volt AC Power Point................................... 156
12 Volt DC Power Point..................................... 156
USB Port and Power Point Locations.........156
AWD See: All-Wheel Drive.......................................... 181
B
Battery See: Changing the 12V Battery...................... 287
Blind Spot Information System
..............222
Switching the System Off and On...............223
System Errors...................................................... 223
Using the Blind Spot Information System.............................................................. 222
BLIS See: Blind Spot Information System..........222
Body Styling Kits
..........................................303
Bonnet Lock See: Opening and Closing the Hood...........272
Booster Seats..................................................26 Types of Booster Seats....................................... 27
Brake Fluid Check........................................286
Brakes...............................................................186 General Information.......................................... 186
Breaking-In.....................................................246
Bulb Specification Chart...........................293 C
Cabin Air Filter
...............................................138
Capacities and Specifications - 2.0L EcoBoost™.................................................347
Alternative Engine Oil for Extremely Cold Climates........................................................... 350
Specifications..................................................... 348
Capacities and Specifications - 2.7L EcoBoost™..................................................351
Alternative Engine Oil for Extremely Cold Climates........................................................... 354
Specifications...................................................... 352
Capacities and Specifications - 3.5L................................................................355
Alternative Engine Oil for Extreme Cold Climates........................................................... 359
Specifications..................................................... 356
Capacities and Specifications...............340
Cargo Nets
.......................................................231
Car Wash See: Cleaning the Exterior.............................. 296
Catalytic Converter.......................................174 On-Board Diagnostics (OBD-II).................... 175
Readiness for Inspection and Maintenance (I/M) Testing.................................................... 175
Center Console
..............................................158
Changing a Bulb............................................291 Headlamp............................................................. 292
LED Lamps........................................................... 292
License Plate Lamp.......................................... 293
Changing a Fuse...........................................270 Fuses...................................................................... 270
Changing a Road Wheel...........................334 Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 334
Stowing the flat tire ......................................... 338
Tire Change Procedure.................................... 336
Changing the 12V Battery
.........................287
Changing the Engine Air Filter................295
Changing the Wiper Blades.....................289 Front Wiper Blades........................................... 289
Rear Window Wiper Blade............................. 289
Checking MyKey System Status..............60
Checking the Wiper Blades.....................288
Child Restraint and Seatbelt Maintenance.................................................39
Child Restraint Positioning.........................28
544
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Child Safety........................................................17
General Information............................................. 17
Child Safety Locks.........................................30 Left-Hand Side....................................................... 31
Right-Hand Side.................................................... 31
Cleaning Leather Seats
............................300
Cleaning Products.......................................296
Materials............................................................... 296
Cleaning the Engine...................................298
Cleaning the Exterior..................................296 Cleaning the Headlamps................................ 297
Exterior Chrome Parts...................................... 297
Exterior Plastic Parts......................................... 297
Stripes or Graphics............................................ 297
Underbody............................................................ 297
Under Hood.......................................................... 297
Cleaning the Instrument Panel and Instrument Cluster Lens........................299
Cleaning the Interior...................................299 Mirrors.................................................................... 299
Cleaning the Wheels...................................301
Cleaning the Windows and Wiper Blades
...........................................................298
Clearing All MyKeys.......................................59
Climate............................................................444
Climate Control
.............................................128
Climate Controlled Seats..........................149 Cooled Seats........................................................ 149
Cold Weather Precautions.......................246
Coolant Check See: Engine Coolant Check............................ 279
Crash Sensors and Airbag Indicator.......49
Creating a MyKey
...........................................58
Programming and Changing Configurable
Settings............................................................... 58
Cross Traffic Alert
........................................223
Blocked Sensors................................................. 225
Switching the System Off and On...............225
System Errors...................................................... 225
System Lights, Messages and Audible Alerts.................................................................. 225
System Limitations........................................... 225
Using the Cross Traffic Alert System..........223
Cruise Control
.................................................80
Principle of Operation..................................... 209
Type One................................................................. 80
Type Two................................................................ 80Cruise control
See: Using Cruise Control.............................. 209
Customer Assistance
.................................253
D
Data Recording
..................................................9
Event Data Recording.......................................... 10
Service Data Recording........................................ 9
Daytime Running Lamps
.............................87
Type One - Conventional
(Non-Configurable)........................................ 87
Type Two - Configurable................................... 87
Digital Radio
..................................................369
HD Radio Reception and Station
Troubleshooting............................................ 370
Direction Indicators
.......................................89
Doors and Locks.............................................63
Drive Control
.................................................230
Adaptive Steering.............................................. 230
Driver Alert
......................................................216
PRINCIPLE OF OPERATION........................... 216
USING DRIVER ALERT...................................... 216
Driver and Passenger Airbags....................43 Children and Airbags.......................................... 44
Proper Driver and Front Passenger Seating Adjustment........................................................ 43
Driver and Passenger Knee Airbags.........47
Driving Aids
.....................................................216
Driving Hints..................................................246
Driving Through Water...............................246
DRL See: Daytime Running Lamps......................... 87
E
Economical Driving
.....................................246
Electric Parking Brake.................................187 Applying the Electric Parking brake.............187
Battery With No Charge................................... 189
Releasing the Electric Parking Brake..........188
Electromagnetic Compatibility...............514
Emission Law
..................................................173
Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance..........174
Tampering With a Noise Control System............................................................... 173
545
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End User License Agreement..................516
VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) .................................. 516
Engine Block Heater....................................162 Using the Engine Block Heater...................... 163
Engine Coolant Check................................279
Adding Coolant.................................................. 280
Coolant Change................................................. 282
Engine Coolant Temperature Management.................................................. 283
Fail-Safe Cooling............................................... 282
Recycled Coolant................................................ 281
Severe Climates.................................................. 281
Engine Emission Control............................173
Engine Immobilizer See: Passive Anti-Theft System.....................74
Engine Oil Check...........................................277 Adding Engine Oil............................................... 278
Engine Oil Dipstick - 2.0L EcoBoost™..................................................277
Engine Oil Dipstick - 2.7L EcoBoost™..................................................277
Engine Oil Dipstick - 3.5L...........................277
Engine Specifications - 2.0L EcoBoost™................................................340
Drivebelt Routing............................................... 340
Engine Specifications - 2.7L EcoBoost™................................................340
Drivebelt Routing................................................ 341
Engine Specifications - 3.5L.....................341 Drivebelt Routing................................................ 341
Entertainment...............................................433 AM/FM Radio...................................................... 435
Apps....................................................................... 443
Bluetooth Stereo or USB................................ 442
CD (If equipped)................................................. 441
HD Radio ™ Information (If
Available)........................................................ 438
SiriusXM® Satellite Radio (If Activated)........................................................ 436
Sources.................................................................. 434
Supported Media Players, Formats and Metadata Information................................ 443
USB Ports............................................................. 443
Environment......................................................14
EPB See: Electric Parking Brake.............................. 187Essential Towing Checks...........................241
Before Towing a Trailer.................................... 242
Hitches.................................................................... 241
Launching or Retrieving a Boat or Personal Watercraft (PWC)........................................ 242
Safety Chains....................................................... 241
Trailer Brakes........................................................ 241
Trailer Lamps........................................................ 241
When Towing a Trailer...................................... 242
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options..................................13
Exterior Mirrors
................................................93
Auto-dimming Feature...................................... 94
Blind Spot Information System......................95
Direction Indicator Mirrors ............................... 94
Fold-Away Exterior Mirrors............................... 94
Heated Exterior Mirrors ..................................... 94
Integrated Blind Spot Mirror............................ 94
Memory Mirrors .................................................... 94
Power Exterior Mirrors........................................ 93
Puddle Lamps....................................................... 94
F
Fastening the Seatbelts...............................33 Rear Inflatable Seatbelt..................................... 35
Seatbelt Locking Modes.................................... 34
Using Seatbelts During Pregnancy................34
Using the Sliding Clip.......................................... 33
Flat Tire See: Changing a Road Wheel....................... 334
Flat Tire Inflation See: Tire Sealant and Inflator Kit................306
Floor Mats
.......................................................247
Ford Credit..........................................................11
US Only...................................................................... 11
Ford Protect
..................................................494
Ford Protect Extended Service Plan
(CANADA ONLY).......................................... 495
Ford Protect Extended Service Plans (U.S. Only)................................................................. 494
Front Parking Aid..........................................195 Obstacle Distance Indicator.......................... 196
Front Passenger Sensing System............44
Fuel and Refueling.......................................166
Fuel Consumption
.........................................171
Advertised Capacity............................................ 171
546
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Fuel Economy........................................................
171
Fuel Filler Funnel Location........................167
Fuel Filter........................................................287
Fuel Quality....................................................166
Choosing the Right Fuel.................................. 166
Fuel Shutoff
...................................................249
Fuses................................................................260
Fuse Specification Chart
..........................260
Passenger Compartment Fuse
Panel................................................................. 266
Power Distribution Box................................... 260
G
Garage Door Opener See: Universal Garage Door Opener.............151
Gauges................................................................97 Engine Coolant Temperature Gauge............98
Fuel Gauge............................................................. 98
Information Display............................................. 97
Left Information Display................................... 99
Type 1........................................................................\
. 97
Type 2....................................................................... 99
Gearbox See: Transmission............................................... 177
General Information on Radio Frequencies....................................................51
Intelligent Access.................................................. 51
General Maintenance Information.......496 Multi-Point Inspection.................................... 498
Owner Checks and Services.......................... 497
Protecting Your Investment.......................... 496
Why Maintain Your Vehicle?......................... 496
Why Maintain Your Vehicle at Your Dealership?.................................................... 496
Getting Assistance Outside the U.S. and Canada.........................................................256
Getting the Services You Need
...............253
Away From Home.............................................. 253
Global Opening
...............................................93
Moonroof................................................................. 93
Remote Control Front Windows.................... 93
H
Hazard Flashers
...........................................249
Headlamp Adjusting See: Adjusting the Headlamps.................... 289Headlamp Exit Delay....................................87
Headlamp Removal
See: Removing a Headlamp........................... 291
Headrest See: Head Restraints........................................ 140
Head Restraints............................................140 Adjusting the Head Restraint.......................... 141
Tilting Head Restraints ..................................... 141
Heated Seats.................................................148 Front Seats........................................................... 148
Rear Seats............................................................. 148
Heated Steering Wheel...............................80
Heated Windows and Mirrors..................138 Heated Exterior Mirrors..................................... 138
Heated Rear Window........................................ 138
Windshield Wiper De-icer............................... 138
Heating See: Climate Control......................................... 128
Hill Start Assist
.............................................189
Switching the System On and Off...............190
Using Hill Start Assist....................................... 189
Hints on Controlling the Interior Climate..........................................................135
Defogging the Side Windows in Cold Weather............................................................. 138
General Hints........................................................ 135
Quickly Cooling the Interior............................. 137
Quickly Heating the Interior............................ 136
Recommended Settings for Cooling...........137
Recommended Settings for Heating...........137
Hints on Driving With Anti-Lock Brakes.............................................................187
Home Screen................................................425
Hood Lock See: Opening and Closing the Hood...........272
I
In California (U.S. Only)............................254
Information Display Control......................80
Information Displays
...................................104
General Information.......................................... 104
Information Messages
.................................113
Active Park............................................................. 114
Adaptive Cruise Control.................................... 114
Adaptive Steering................................................ 115
Airbag....................................................................... 115
Alarm........................................................................\
115
547
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All-Wheel Drive....................................................
116
Automatic Engine Shutdown.......................... 116
Automatic High Beam Control....................... 116
Auto Start-Stop.................................................... 117
Battery and Charging System.......................... 117
Blind Spot Information and Cross Traffic Alert System..................................................... 118
Doors and Locks.................................................. 118
Driver Alert.............................................................. 119
Electronic Stability Control.............................. 119
Engine...................................................................... 119
Fuel........................................................................\
.. 120
Hill Start Assist.................................................... 120
Keys and Keyless Entry..................................... 120
Lane Keeping System......................................... 121
Maintenance.......................................................... 121
MyKey...................................................................... 122
Park Aid................................................................... 123
Park Brake.............................................................. 123
Power Steering.................................................... 124
Pre-Collision Warning System....................... 124
Remote Start........................................................ 125
Seats........................................................................\
125
Starting System .................................................. 125
Tire Pressure Monitoring System.................. 125
Towing..................................................................... 126
Traction Control.................................................. 126
Transmission........................................................ 126
Installing Child Restraints............................18
Child Restraints...................................................... 18
Using Lap and Shoulder Belts.......................... 19
Using Lower Anchors and Tethers for CHildren (LATCH)........................................... 24
Using Tether Straps............................................. 25
Instrument Cluster
.........................................97
Instrument Lighting Dimmer.....................86
Instrument Panel Overview
.........................15
Interior Lamps.................................................89
Front Interior Lamp............................................. 89
Rear Interior Lamps............................................ 90
Interior Mirror
...................................................95
Automatic Dimming Mirror............................... 95
Manual Dimming Mirror..................................... 95
Introduction.........................................................7 J
Jump Starting the Vehicle
........................250
To Connect the Booster Cables...................250
To Start the Engine............................................. 251
K
Keyless Entry
....................................................67
SECURICODE™ KEYLESS ENTRY
KEYPAD............................................................... 67
Keyless Starting
............................................159
Ignition Modes..................................................... 159
Keys and Remote Controls..........................51
L
Lane Keeping System..................................217 Switching the System On and Off...............218
Liftgate...............................................................70
Lighting Control
..............................................85
Flashing the Headlamp High Beam..............86
Headlamp High Beam........................................ 85
Lighting..............................................................85 General Information............................................ 85
Load Carriers See: Roof Racks and Load Carriers..............231
Load Carrying.................................................231
Load Limit
.......................................................232
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................. 237
Vehicle Loading - with and without a Trailer................................................................. 232
Locking and Unlocking.................................63 Activating Intelligent Access............................ 65
Autolock.................................................................. 66
Auto Relock............................................................ 66
Battery Saver.......................................................... 67
Illuminated Entry.................................................. 66
Illuminated Exit..................................................... 67
Locking and Unlocking the Doors with the Key Blade........................................................... 64
Power Door Locks................................................ 63
Remote Control.................................................... 63
Smart Unlocks for Intelligent Access Keys...................................................................... 65
548
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Lug Nuts
See: Changing a Road Wheel....................... 334
M
Maintenance..................................................272 General Information.......................................... 272
Manual Climate Control - Vehicles With: Electronic Manual Temperature
Control (EMTC)..........................................128
Manual Liftgate...............................................70
Closing the Liftgate............................................. 70
Opening the Liftgate........................................... 70
Manual Seats.................................................142
Memory Function
.........................................145
Easy Entry and Exit Feature............................ 147
Linking a PreSet Position to your Remote Control or Intelligent Access Key
Fob...................................................................... 146
Saving a PreSet Position................................. 146
Message Center See: Information Displays............................... 104
Mirrors See: Heated Windows and Mirrors..............138
See: Windows and Mirrors................................ 92
Mobile Communications Equipment.......13
Moonroof
..........................................................96
Opening and Closing the Moonroof.............96
Motorcraft Parts - 2.0L EcoBoost™..................................................341
Motorcraft Parts - 2.7L EcoBoost™.................................................343
Motorcraft Parts - 3.5L
..............................344
MyKey Troubleshooting................................61
MyKey ™.............................................................57
Principle of Operation......................................... 57
N
Navigation
......................................................453
cityseeker............................................................. 460
Destination Mode.............................................. 455
Map Mode............................................................ 454
Navigation Map Updates................................. 461
Navigation Menu............................................... 458
SiriusXM Traffic and Travel Link....................461
SYNC AppLink.................................................... 460
Waypoints............................................................ 459Normal Scheduled Maintenance
..........499
Intelligent Oil-Life Monitor™........................ 499
Normal Maintenance Intervals.................... 500
O
Oil Change Indicator Reset.......................279
Oil Check See: Engine Oil Check....................................... 277
Opening and Closing the Hood
...............272
Closing the Hood................................................ 273
Opening the Hood.............................................. 272
Ordering Additional Owner's Literature.....................................................258
Obtaining a French Owner ’s Manual.........258
Overhead Console
.......................................158
P
Parking Aids
....................................................194
Principle of Operation....................................... 194
Passive Anti-Theft System
.........................74
SecuriLock®........................................................... 74
PATS See: Passive Anti-Theft System.....................74
Perchlorate.........................................................11
Personal Safety System ™
...........................41
How Does the Personal Safety System
Work?................................................................... 41
Phone
..............................................................448
During a Phone Call........................................... 451
Making Calls........................................................ 450
Pairing Your Cell Phone for the First Time.................................................................. 448
Phone Menu........................................................ 449
Receiving Calls..................................................... 451
Smartphone Connectivity.............................. 452
Text Messaging................................................... 452
Post-Crash Alert System...........................251
Power Door Locks See: Locking and Unlocking............................. 63
Power Liftgate...................................................71 Hands-Free Feature............................................. 73
Obstacle Detection.............................................. 73
Opening and Closing the Liftgate.................... 71
Setting the Liftgate Open Height................... 72
Stopping the Liftgate Movement................... 72
549
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