2018 FORD EDGE Sync

Supported USB file systems include: FAT,
exFAT, and NTFS.
SYNC 3 is also able to organize the media
from your USB device by metadata tags.
Metadata tags, which are descriptive
software identifiers embedded in the
media files, provide information about the
file.
If your indexed media files contain no
information embedded in these metadata
tags, SYNC 3 may classify the empty
metadata tags as unknown.
SYNC 3 is capable of indexing up to
50,000 songs per USB device, for up to 10
devices.
CLIMATE
Touch the climate button on the
touchscreen to access your climate control
features. Depending on your vehicle line
and option package, your climate screen
may look different from one of the screens
shown below. Your screen may not contain
all of the features shown.
Note:
You can switch temperature units
between Fahrenheit and Celsius. See
Settings (page 464). 444
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201706, Third-Printing- SYNC™ 3
(If Equipped)E224964

Description
Item
Callout
Touch up or down to adjust the temperature.
Left-hand front seat
temperature:
A
Touch the heated steering wheel icon to switch the
heated steering wheel on and off (if equipped).
Heated steering
wheel:
B
A pop up appears on the screen to display the defrost
options.
Defrost
C
Touch the button to maximizedefrosting. Outside air flows
through the windshield vents,
the fan automatically adjusts to the highest speed and the
temperature dial returns to the
MAX Defrost:
full heat position. You can usethis setting to defog or clear a thin covering of ice from thewindshield. The heated rear
window also automatically turns
on when you select MAX Defrost.
Touch to clear the windshield of fog and thin ice. Touch again to return to the previous airflowselection. When on, defrost
provides outside air to reduce
window fogging and distributes air through the windshield
defroster vents and demister vents.
Defrost
Note: To prevent window
fogging, you cannot select recir- culated air when Defrost is on.
Touch the button to switch on automatic operation.
Select the desired temperature using the temperature
control. The system adjusts fan speed, air distribution,
air conditioning operation, and selects outside air or
recirculated air to heat or cool the vehicle in order to
maintain the desired temperature.
AUTO
D
Touch the button to switch the system on and off.
Switching off the climate control system prevents
outside air from entering the vehicle.
Power
E
445
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201706, Third-Printing- SYNC™ 3
(If Equipped)

Description
Item
Callout
This button lights up when the passenger controls are
active. To switch the dual zone operation off and link
the passenger temperature to the driver temperature,
touch the DUAL button to switch it off.
DUAL
F
Touch up or down to adjust the temperature.
Right-hand front seat
temperature
G
Touch up or down to increase or decrease the volume
of air circulated in your vehicle.
Fan speed:
H
A popup appears on the screen to display the air
conditioning options.
A/C
I
Touch to cool your vehicle with
recirculated air. Touch again for
normal A/C operation. MAX A/C distributes air through instru-
ment panel vents and may help
reduce odors from entering your vehicle. MAX A/C is more
economical and efficient than normal A/C mode.
MAX A/C
Touch to switch the air condi-
tioning on or off. Use A/C with recirculated air to improve
cooling performance and effi-
ciency. A/C engages automatic- ally in MAX A/C, defrost and footwell/defrost
A/C
Touch to switch the recirculatedair on or off which may reducethe amount of time needed to
cool down the interior and help
reduce odors from reaching the interior. Recirculated air also
Recirculated air:
engages automatically whenyou select MAX A/C. You can engage this manually in any
airflow mode except defrost. It may also turn off in all airflow modes except MAX A/C to reduce fog potential.
446
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201706, Third-Printing- SYNC™ 3 (If Equipped)

Description
Item
Callout
Select these controls individually, together or with
Defrost to direct the air flow to the area you desire.
Manual airflow distri-
bution controls:
J
Distributes air through the instrument panel vents.
Panel:
Distributes air through the demister vents, floor vents
and rear seat floor vents.
Floor:
447
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201706, Third-Printing- SYNC™ 3 (If Equipped)

PHONE
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
Hands-free calling is one of the main
features of the system. Once you pair your
cell phone, you can access many options
using the touchscreen or voice commands.
While the system supports a variety of
features, many are dependent on your cell
phone ’s functionality.
Pairing Your Cell Phone for the
First Time
Pair your Bluetooth enabled phone with
the system before using the functions in
hands-free mode.
Switch on Bluetooth on your device to
begin pairing. See your phone ’s manual if
necessary.
To add a phone, select: Menu Item
Add Phone
1. Follow the on-screen instructions.
2. A prompt alerts you to search for the system on your phone.
3. Select your vehicle's make and model as it displays on your phone. 4. Confirm that the six-digit number
appearing on your phone matches the
six-digit number on the touchscreen.
5. The touchscreen indicates when the pairing is successful.
6. Your phone may prompt you to give the system permission to access
information. To check your phone ’s
compatibility, see your phone ’s manual
or visit the website.
Alternatively, to add a phone, select: Menu Item
Add Phone
Then select:
Discover Other Bluetooth Devices
1. Follow the on-screen instructions.
2. Select your phone's name when it appears on the touchscreen.
3. Confirm that the six-digit number appearing on your phone matches the
six-digit number on the touchscreen.
4. The touchscreen indicates when the pairing is successful.
5. Your phone may prompt you to give the system permission to access
information. To check your phone ’s
compatibility, see your phone ’s manual
or visit the website.
At a minimum, most cell phones with
Bluetooth wireless technology support the
following functions:
• Answering an incoming call.
• Ending a call.
• Dialing a number.
• Call waiting notification.
• Caller identification.
448
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201706, Third-Printing- SYNC™ 3
(If Equipped)

Other features, such as text messaging
using Bluetooth and automatic phonebook
download, are phone-dependent features.
To check your phone
’s compatibility,
see your phone ’s manual or visit the
website: Websites
owner.ford.com Websites
www.syncmyride.ca
www.syncmaroute.ca
Phone Menu
This menu becomes available after pairing
a phone. Action and Description
Menu Item
Item
Displays your recent calls.
Recent
Call List
A
You can place a call by selecting an entry from this list.
449
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201706, Third-Printing- SYNC™ 3 (If Equipped)E251249
G

Action and Description
Menu Item
Item
You can also sort the calls by selecting the drop down
menu at the top of the screen. You can choose: Missed
Outgoing
Incoming
All
All of your contacts from your phone display in alphabet-
ical order.
Contacts
B
Selecting this button allows
you to choose a specific letter
to view.
A-Z Jump
Displays the name of your phone and takes you to the
phone settings options.
Phone
Settings
C
From this menu, you can pair subsequent devices, set ring
tones and alerts.
Gives you access to the list of paired or connected
Bluetooth devices allowing you to change or select a
device.
Change
Device
D
Displays all recent text messages.
Text
Messages
E
Use this keypad to dial in a phone number.
Phone
Keypad
F
Use the backspace button to delete numbers.
Press this button to begin a
call.
Call
Touch this button to reject all incoming calls automatic-
ally. Text message notifications do not display on the
screen. All ringtones and alerts are set to silent.
Do Not
Disturb
G
Users with phones having voice services
may see a button to access the feature.
For example, iPhone users see a Siri button.
A press and hold of the voice button on the
steering wheel also accesses this feature.
Making Calls
There are many ways to make calls from
the SYNC 3 system, including using voice
commands. See Using Voice
Recognition (page 427). You can use the
touchscreen to place calls as well.
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Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201706, Third-Printing- SYNC™ 3
(If Equipped)

To call a number in your contacts,
select:
Action and Description
Menu Item
You can then select the
name of the contact you
want to call. Any numbers
stored for that contact
display along with any
stored contact photos. You
can then select the
number that you want to
call. The system begins the
call.
Contacts
To call a number from your recent calls,
select: Action and Description
Menu Item
You can then select an
entry that you want to call.
The system begins the call.
Recent Call
List
To call a number that is not stored in
your phone, select: Action and Description
Menu Item
Select the digits of the
number you wish to call.
Phone
Keypad
The system begins the call.
Call
Pressing the backspace button deletes the
last digit you typed.
Receiving Calls
During an incoming call, an audible tone
sounds. Caller information appears in the
display if it is available. To accept the call, select: Menu Item
Accept
Note: You can also accept the call by
pressing the phone button on the steering
wheel.
To reject the call, select: Menu Item
Reject
Note: You can also reject the call by
pressing the phone button on the steering
wheel.
Ignore the call by doing nothing. SYNC 3
logs it as a missed call.
During a Phone Call
During a phone call, the contacts name
and number display on the screen along
with the call duration.
The phone status items are also visible:
• Signal Strength.
• Battery.
• 911 Assist (United States and Canada
only). See Settings (page 464).
You can select any of the following during
an active phone call:
451
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201706, Third-Printing- SYNC™ 3
(If Equipped)