2018 FORD EDGE ignition

Troubleshooting Tips
Action
Cause
Message
No action required. This
message should disappear
shortly.
Radio requires more than two
seconds to produce audio for
the selected channel.
Acquiring Signal
If this message does not clear
shortly, or with an ignition key
cycle, your receiver may have
a fault. See an authorized
dealer for service.
There is an internal module or
system failure present.
Satellite antenna fault
SIRIUS system failure
Tune to another channel or
choose another preset.
The channel is no longer avail-
able.
Invalid Channel
Contact SiriusXM at 1-888-
539-7474 to subscribe to the
channel, or tune to another
channel.
Your subscription does not
include this channel.
Unsubscribed Channel
The signal is blocked. When
you move into an open area,
the signal should return.
The signal is lost from the Siri-
usXM satellite or SiriusXM
tower to your vehicle antenna.
Satellite acquiring
signal…
No action required. The
process may take up to three
minutes.
Update of channel program-
ming in progress.
Updating…
Contact SiriusXM at 1-888-
539-7474 to resolve subscrip-
tion issues.
Your satellite service is no
longer available.
Questions? Call 1-
888-539-7474
Use the channel guide to turn
off the Lock or Skip function on
that station.
All the channels in the selected
category are either skipped or
locked.
None found. Check
channel guide.
No action required.
SiriusXM has updated the
channels available for your
vehicle.
SIRIUS Subscription
updated
HD Radio ™ Information (If
Available)
Note: This feature may not be available in
all markets. To activate HD radio, please see the Radio
Settings in the Settings Chapter. See
Settings (page 464).
Note: HD Radio broadcasts are not
available in all markets.
438
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201706, Third-Printing- SYNC™ 3
(If Equipped)

Menu Item
The waypoint list then appears and you are
able to re-order all of your waypoints by
selecting the menu icon on the right hand
side of the location. You can select up to
five waypoints.
Add Waypoint
Optimize Order
You can also have the system set the order
for you by pressing:
Go
To return to your route, press:
SYNC AppLink
The AppLink app allows you to use some
SYNC 3 navigation features on your phone.
First Mile Navigation
When you switch your ignition off, the
location of your vehicle is recorded and
sent to your SYNC AppLink app. The
location of your vehicle can be viewed
within the app. You can also view walking
directions to your vehicle.
Last Mile Navigation
When you park near your destination, the
system provides walking directions to your
destination.
POI Search
Your paired phone can be used to access
additional points of interest (POI). These
points of interest can only be access when
your phone is paired.
Send To Car
You can send destinations to your
navigation system using a computer or
phone using AppLink. cityseeker (If Equipped)
Note: cityseeker point of interest (POI)
information is limited to approximately 1,110
cities (1,049 in the United States, 36 in
Canada and 15 in Mexico). cityseeker, when available, is a service that
provides more information about certain
points of interest such as restaurants,
hotels and attractions.
When you have selected a point of interest,
the location and information appear, such
as address, phone number and a star
rating.
Press
More Information to see a photo,
a review, a list of services and facilities, the
average room or meal price and the web
address. This screen displays the point of
interest icons.
460
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201706, Third-Printing- SYNC™ 3
(If Equipped)E225487

Action and Description
Menu Item
Allows you to turn the hotspot on and off.
Wi-Fi Hotspot
On/Off
Allows you to view and edit hotspot settings such as the SSID and
password.
Settings
Allows you to view your vehicle's hotspot plan and data usage.
Data Usage
Allows you to manage devices connected to your hotspot.
Manage Devices
Note: The Vehicle Wi-Fi Hotspot (Vehicle
Hotspot) may be operational while ignition
is On and may remain operational while the
ignition is Off.
Note: Vehicle Hotspot services are provided
by the vehicle network carrier, subject to
your vehicle network carrier agreement,
coverage and availability.
Note: It is the account owner ’s
responsibility to remove the vehicle from
the vehicle network carrier account when
ownership of the vehicle is transferred. If the
owner would like to remove the vehicle from
the account for any reason, please contact
your vehicle network carrier for more
information.
Note: Data, such as the Vehicle
Identification Number (VIN), SIM Card ID,
and data plan usage, is shared between us
and the vehicle network carrier to provide
the Vehicle Hotspot service in accordance
with your vehicle network carrier agreement,
coverage and availability, and may be used
to enable a seamless transition from an old
to new embedded modem and to confirm
any updates are successfully delivered.
Note: For your convenience data usage may
be available for monitoring under Settings
but may not reflect actual or current usage.
The vehicle network carrier is responsible
for providing information about your
account. Please contact the vehicle network
carrier for more information. Note:
We may need to update operating
system software on your vehicle, including
security updates and bug fixes, to keep
connected services current, like Vehicle
Hotspot, without prior notice to you.
Ambient Lighting (If Equipped)
Tap a color once to active ambient lighting.
This sets the color to the highest intensity.
You can drag the colors up and down to
increase or decrease the intensity.
To switch ambient lighting off, press the
active color once or drag the active color
all the way down to zero intensity.
Vehicle
Note: Your vehicle may not have all of
these features.
You can select the following features to
update their settings.
Door Keypad Code
Select this button to add or erase a
personal door keypad code. To add or
erase a personal code, you first need to
enter the five-digit factory set code. You
can find this code on the owner's wallet
card in the glove box or from your
authorized dealer.
476
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201706, Third-Printing- SYNC™ 3
(If Equipped)

AppLink Issues
Possible solution(s)
Possible cause(s)
Issue
Make sure you have a compatible smart-
phone; an Android with OS 2.3 or higher or
an iPhone 3GS or newer with iOS 5.0 or
higher. Additionally, make sure you pair and
connect your phone to SYNC 3 in order to
find AppLink-capable apps on your device.
iPhone users must also connect to a USB
port with an Apple USB cable.
You did not connect an
Applink Compatible
phone to SYNC 3.
AppLink Mobile
Applications:
When I select
"Find Mobile
Apps," SYNC 3
does not find
any applica-
tions.
Make sure you have downloaded and
installed the latest version of the app from
your phone's app store. Make sure the app
is running on your phone. Some apps
require you to register or login to the app
on the phone before using them with
AppLink. Also, some may have a "Ford
SYNC" setting, so check the app's settings
menu on the phone.
AppLink-enabled apps
are not installed and
running on your mobile
device.
My phone is
connected, but I
still cannot find
any apps.
Closing and restarting apps may help SYNC
3 find the application if you cannot discover
it inside the vehicle. On an Android device,
if apps have an 'Exit' or 'Quit' option, then
select it and restart the app. If the app does
not have that option, select the phone's
settings menu and select 'Apps', then find
the particular app and choose 'Force stop.'
Do not forget to restart the app afterward,
then select "Find Mobile Apps" on SYNC 3.
Sometimes apps do not
properly close and re-
open their connection to
SYNC 3, over ignition
cycles, for example.
My phone is
connected, my
app(s) are
running, but I
still cannot find
any apps.
On an iPhone with iOS7+, to force close an
app, double tap the home button then
swipe up on the app to close it. Tap the
home button again, then select the app
again to restart it. After a few seconds, the
app should then appear in SYNC 3's Mobile
App's Menu.
485
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201706, Third-Printing- SYNC™ 3 (If Equipped)

Personal Profiles
Possible cause and solution
Issue
Personal Profiles have not been set up.
I cannot create a profile. An invalid profile name was entered.
A memory button was not selected when
prompted.
The vehicle
’s ignition was not On and in
Park or was shifted out of Run or Park while
creating a profile.
Personal Profiles is turned off.
The lock button was not selected on a
keyfob when prompted.
I cannot link a keyfob. The keyfob selected was already associ-
ated to another profile and an overwrite
was declined.
A profile recall was performed while linking
a keyfob.
The vehicle
’s ignition was not On and in
Park, or was shifted out of Run or Park while
linking a keyfob.
The old linking method is used.
The unsaved setting is not supported by
Personal Profiles.
My personalized settings do not save. A different Personal Profile is active than
expected.
Another user has changed settings for the
wrong Personal Profile.
A Personal Profile has not been created.
My profile will not recall. Personal Profiles is turned off.
The requested profile is already active.
The memory button being used is not linked
to a profile.
489
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201706, Third-Printing- SYNC™ 3 (If Equipped)

Antenna Positions
Maximum output power Watt (Peak
RMS)
Frequency Band
MHz
1
50
1-30
2, 3
50
50-54
2, 3
50
68-88
2, 3
50
142-176
2, 3
50
380-512
2, 3
10
806-870
Note: After the installation of radio
frequency transmitters, check for
disturbances from and to all electrical
equipment in your vehicle, both in the
standby and transmit modes.
Check all electrical equipment:
• With the ignition ON.
• With the engine running.
• During a road test at various speeds.
Check that electromagnetic fields
generated inside your vehicle cabin by the
transmitter installed do not exceed
applicable human exposure requirements. END USER LICENSE
AGREEMENT
VEHICLE SOFTWARE END USER
LICENSE AGREEMENT (EULA)
•
You (“You” or “Your ” as applicable)
have acquired a vehicle having several
devices, including SYNC ® and various
control modules, ("DEVICES") that
include software licensed or owned by
Ford Motor Company and its affiliates
("FORD MOTOR COMPANY"). Those
software products of FORD MOTOR
COMPANY origin, as well as associated
media, printed materials, and "online"
or electronic documentation
("SOFTWARE") are protected by
international intellectual property laws
and treaties. The SOFTWARE is
licensed, not sold. All rights reserved.
• The SOFTWARE may interface with
and/or communicate with, or may be
later upgraded to interface with and/or
communicate with additional software
and/or systems provided by FORD
MOTOR COMPANY.
516
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201706, Third-Printing- Appendices

1
180 Degree Camera....................................207
Camera Views.................................................... 208
Using the 180 degree camera system.............................................................. 208
A
A/C See: Climate Control......................................... 128
About This Manual
...........................................7
ABS See: Brakes........................................................... 186
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 187
Accessories....................................................492 Exterior Style....................................................... 492
Interior Style........................................................ 492
Lifestyle................................................................. 492
Peace of Mind..................................................... 492
Accessories See: Replacement Parts
Recommendation............................................ 12
ACC See: Using Adaptive Cruise Control.............210
Active Park Assist.........................................198 Using Active Park Assist.................................. 199
Adjusting the Headlamps........................289 Vertical Aim Adjustment................................ 289
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column .............................................................
77
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering
Column .............................................................
77
End of Travel Position......................................... 78
Memory Feature.................................................... 78
Airbag Disposal..............................................50
Air Conditioning See: Climate Control......................................... 128
Air Filter See: Changing the Engine Air Filter.............295
Alarm See: Anti-Theft Alarm......................................... 75
All-Wheel Drive
..............................................181 Ambient Lighting...........................................90
Adjusting the Brightness.................................... 91
Changing the Color............................................... 91
Switching Ambient Lighting Off...................... 91
Switching Ambient Lighting On....................... 91
Anti-Theft Alarm............................................75 Arming the Alarm................................................. 75
Disarming the Alarm........................................... 75
Appendices.....................................................514
Apps..................................................................461 ........................................................................\
........... 461
SiriusXM Traffic and Travel Link...................463
At a Glance........................................................15
Audible Warnings and Indicators...........103 Headlamps On Warning Chime....................103
Key in Ignition Warning Chime.......................103
Keyless Warning Alert....................................... 103
Parking Brake On Warning Chime................103
Audio Control...................................................78 Type One.................................................................. 79
Type Two................................................................. 79
Audio System
...............................................360
General Information......................................... 360
Audio Unit - Vehicles With: AM/FM/CD/ SYNC/Touchscreen Display
.................366
Audio Unit - Vehicles With: AM/FM/CD/ SYNC..............................................................361
Menu Structure................................................... 363
Audio Unit - Vehicles With: Sony Audio System
..........................................................367
Autolamps........................................................86
Windshield Wiper Activated
Headlamps........................................................ 86
Automatic Climate Control - Vehicles With: AM/FM/CD/SYNC/Touchscreen
Display/Dual Automatic Temperature
Control (DATC)...........................................129
Automatic Climate Control - Vehicles With: AM/FM/CD/SYNC.........................133
Automatic Climate Control - Vehicles With: Sony Audio System
........................131
Automatic High Beam Control.................88 Automatic High Beam Indicator....................89
Switching the System On and Off................88
Automatic Transmission
.............................177
Automatic Transmission Adaptive
Learning............................................................ 180
Brake-Shift Interlock.......................................... 179
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All-Wheel Drive....................................................
116
Automatic Engine Shutdown.......................... 116
Automatic High Beam Control....................... 116
Auto Start-Stop.................................................... 117
Battery and Charging System.......................... 117
Blind Spot Information and Cross Traffic Alert System..................................................... 118
Doors and Locks.................................................. 118
Driver Alert.............................................................. 119
Electronic Stability Control.............................. 119
Engine...................................................................... 119
Fuel........................................................................\
.. 120
Hill Start Assist.................................................... 120
Keys and Keyless Entry..................................... 120
Lane Keeping System......................................... 121
Maintenance.......................................................... 121
MyKey...................................................................... 122
Park Aid................................................................... 123
Park Brake.............................................................. 123
Power Steering.................................................... 124
Pre-Collision Warning System....................... 124
Remote Start........................................................ 125
Seats........................................................................\
125
Starting System .................................................. 125
Tire Pressure Monitoring System.................. 125
Towing..................................................................... 126
Traction Control.................................................. 126
Transmission........................................................ 126
Installing Child Restraints............................18
Child Restraints...................................................... 18
Using Lap and Shoulder Belts.......................... 19
Using Lower Anchors and Tethers for CHildren (LATCH)........................................... 24
Using Tether Straps............................................. 25
Instrument Cluster
.........................................97
Instrument Lighting Dimmer.....................86
Instrument Panel Overview
.........................15
Interior Lamps.................................................89
Front Interior Lamp............................................. 89
Rear Interior Lamps............................................ 90
Interior Mirror
...................................................95
Automatic Dimming Mirror............................... 95
Manual Dimming Mirror..................................... 95
Introduction.........................................................7 J
Jump Starting the Vehicle
........................250
To Connect the Booster Cables...................250
To Start the Engine............................................. 251
K
Keyless Entry
....................................................67
SECURICODE™ KEYLESS ENTRY
KEYPAD............................................................... 67
Keyless Starting
............................................159
Ignition Modes..................................................... 159
Keys and Remote Controls..........................51
L
Lane Keeping System..................................217 Switching the System On and Off...............218
Liftgate...............................................................70
Lighting Control
..............................................85
Flashing the Headlamp High Beam..............86
Headlamp High Beam........................................ 85
Lighting..............................................................85 General Information............................................ 85
Load Carriers See: Roof Racks and Load Carriers..............231
Load Carrying.................................................231
Load Limit
.......................................................232
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................. 237
Vehicle Loading - with and without a Trailer................................................................. 232
Locking and Unlocking.................................63 Activating Intelligent Access............................ 65
Autolock.................................................................. 66
Auto Relock............................................................ 66
Battery Saver.......................................................... 67
Illuminated Entry.................................................. 66
Illuminated Exit..................................................... 67
Locking and Unlocking the Doors with the Key Blade........................................................... 64
Power Door Locks................................................ 63
Remote Control.................................................... 63
Smart Unlocks for Intelligent Access Keys...................................................................... 65
548
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201706, Third-Printing- Index