
USB and Bluetooth Stereo issues
Possible solutionPossible causeIssue
Update media index. See Entertainment(page 325).The device needs to bere-indexed.
Make sure your device is unlocked beforeconnecting it to SYNC 3.The device has a lockscreen enabled.
Disconnect the device from SYNC 3. Tryswitching your device off, resetting it orremoving the battery, then connect it backto SYNC 3.
This is a device limitation.
When I connectmy device, Isometimes donot hear anysound.
To listen to Apple devices through USB,select AirPlay from the devices ControlCenter, then select Dock Connector.
To listen to Apple devices throughBluetooth Stereo, select AirPlay from thedevices Control Center, then select SYNC.
Wi-Fi Issues
Possible solutionPossible causeIssue
Verify password.Password error.Failed connection.
Check for a poor Wi-Fisignal.Weak signal.
Use a unique name for yourSSID, don’t use the defaultname unless it contains aunique identifier, such aspart of the MAC address.
Multiple Access pointswithin range with the sameSSID.
Position the vehicle close tothe hotspot with the front ofthe vehicle facing thehotspot direction andremove obstacles ifpossible. Other Wi-Fi,Bluetooth, microwave andcordless phones may causeinterference.
Weak signal probably dueto distance from thehotspot, obstruction or highinterference.
Disconnecting aftersuccessful connection.
371EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingSYNC™ 3

•An authorized dealer needs to installmobile communications systems.Improper installation may harm theoperation of your vehicle, particularlyif the manufacturer did not design themobile communication systemspecifically for automotive use.
•If you or an authorized Ford dealer addany non-Ford electrical or electronicaccessories or components to yourvehicle, you may adversely affectbattery performance and durability. Inaddition, you may also adversely affectthe performance of other electricalsystems in the vehicle.
380EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingAccessories

PROTECT YOURSELF FROM THE RISINGCOST OF VEHICLE REPAIRS WITH A FORDPROTECT EXTENDED SERVICE PLAN.
Ford Protect Extended ServicePlans (U.S. Only)
Ford Protect extended service plan meanspeace of mind. It’s the extended serviceplan backed by Ford Motor Company, andprovides more protection beyond the NewVehicle Limited Warranty coverage. Whenyou visit your Ford Dealer, Insist on FordProtect extended service plans!
Ford Protect Can Quickly Pay for Itself
One trip to the Service Center could easilyexceed the price of your Ford Protectextended service plan. With Ford Protectextended service plan you minimize yourrisk for unexpected repair bills and risingrepair costs.
Up to 1,000+ Covered VehicleComponents
There are four mechanical Ford Protectextended service plans with different levelsof coverage. Ask your authorized dealer fordetails.
1.PremiumCARE - Our mostcomprehensive coverage. With over1,000 covered components, this planis so complete it’s probably easier tolist what’s not covered.
2.ExtraCARE - Covers 113 components,and includes many high-tech items.
3.BaseCARE - Covers 84 components.
4.PowertrainCARE - Covers 29 criticalcomponents.
Ford Protect extended service plans arehonored by all authorized Ford dealers inthe U.S., Canada and Mexico.
That means you get:
•Reliable, quality service at any Ford orLincoln dealership.
•Repairs performed by factory trainedtechnicians, using genuine parts.
Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer forservice, we’ll give you a loaner to use forthe day.
Extended Rental Benefits
If your vehicle is kept overnight for coveredrepairs, you are eligible for rental carcoverage, including warranty repairs, andField Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,including:
•Towing, flat-tire change and batteryjump starts.
•Out of fuel and lock-out assistance.
•Travel expense reimbursement forlodging, meals and rental car.
•Assistance for taxi, shuttle, rental carcoverage or other transportation.
Transferable Coverage
If you sell your vehicle before your FordProtect extended service plan coverageexpires, you can transfer any remainingcoverage to the new owner. Which shouldgive you and your potential buyer a littlemore peace of mind.
381EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingFord Protect

Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure.
Windshield washer fluid level.
Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary.
Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary.
Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,it is important to have the systems on yourvehicle checked regularly. This can helpidentify potential issues and prevent majorproblems. We recommend having thefollowing multi-point inspection performedat every scheduled maintenance intervalto help make sure your vehicle keepsrunning great.
385EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingScheduled Maintenance

Multi-Point inspection
Hazard warning system operationAccessory drive belt(s)
Horn operationBattery performance
Radiator, cooler, heater and air conditioninghosesClutch operation (manual transmissiononly)
Suspension components for leaks ordamageEngine air filter
Steering and linkageExhaust system
Tires (including spare) for wear and proper
pressure**Exterior lamps operation
Windshield for cracks, chips or pitsFluid levels*; fill if necessary
Washer spray and wiper operationFor oil and fluid leaks
Half-shaft dust boots
* Brake, coolant recovery reservoir, automatic transmission and window washer**If your vehicle is equipped with a temporary mobility kit, check the tire sealant expirationUse By date on the canister. Replace as needed.
Be sure to ask your dealership serviceadvisor or technician about the multi-pointvehicle inspection. It is a comprehensiveway to perform a thorough inspection ofyour vehicle. Your checklist gives youimmediate feedback on the overallcondition of your vehicle.
NORMAL SCHEDULED
MAINTENANCE
Your vehicle is equipped with an oil mindersystem that indicates when the engine oilshould be changed under normal operatingconditions.
This means you do not have to rememberto change the oil on a mileage-basedschedule; the vehicle lets you know whenan oil change is due by displaying ENGINEOIL CHANGE DUE or OIL CHANGEREQUIRED in the information display.
386EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingScheduled Maintenance

Switching Air Conditioning On andOff.......................................................................100Switching Climate Control On andOff.......................................................................100Switching Maximum Cooling On andOff.......................................................................100Switching Maximum Defrost On andOff.......................................................................100Switching Recirculated Air On andOff.......................................................................100Swtiching Auto Mode On and Off...............100Automatic Engine Shutdown...................124Automatic Transmission...........................138Automatic Transmission AdaptiveLearning..............................................................141Emergency Park Position ReleaseLever...................................................................140If Your Vehicle Gets Stuck In Mud orSnow....................................................................141Selector Lever Positions..................................138SelectShift™ AutomaticTransmission...................................................139Automatic Transmission FluidCheck..............................................................212Auto-Start-Stop............................................125Disabling Auto-Start-Stop..............................126Enabling Auto-Start-Stop...............................125Autowipers........................................................67Auxiliary Power Points.................................115110 Volt AC Power Point....................................11512 Volt DC Power Point......................................115Locations................................................................115
B
BatterySee: Changing the 12V Battery.......................213Blind Spot Information System..............158Switching the System Off and On...............159System Errors.......................................................159Using the Blind Spot InformationSystem...............................................................158BLISSee: Blind Spot Information System..........158Body Styling Kits..........................................236Bonnet LockSee: Opening and Closing the Hood..........202
Booster Seats..................................................23Types of Booster Seats......................................24Brake Fluid Check.........................................212Brakes...............................................................146General Information..........................................146Breaking-In......................................................178Brakes and Clutch...............................................178Tires..........................................................................178Bulb Specification Chart...........................226
C
Cabin Air Filter...............................................103California Proposition 65..............................11Capacities and Specifications - 1.0LEcoBoost™.................................................279Alternative Engine Oil for Extremely ColdClimates............................................................281Capacities.............................................................279Specifications......................................................279Capacities and Specifications -2.0L................................................................282Alternative Engine Oil for Extremely ColdClimates...........................................................284Capacities.............................................................282Specifications.....................................................282Capacities and Specifications.................271Car WashSee: Cleaning the Exterior..............................230Catalytic Converter......................................135On-Board Diagnostics (OBD-II)...................136Readiness for Inspection and Maintenance(I/M) Testing...................................................136Center Console................................................117Changing a Bulb............................................218Central High Mounted Brake Lamp............225Direction indicators............................................221Front Fog Lamps................................................220Glove box lamp...................................................220Headlamp..............................................................218Interior Lamp.......................................................225Luggage Compartment Lamp, FootwellLamp and Tailgate Lamp...........................226Map Lamp (driver side)...................................226Reading Lamps...................................................226Rear lamps...........................................................223Reversing Lamp..................................................224Side Marker...........................................................219
436EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingIndex

Side Repeater......................................................222Vanity lamp..........................................................225Changing a Fuse..........................................200Fuses......................................................................200Changing a Road Wheel...........................265Dissimilar Spare Wheel and Tire AssemblyInformation.....................................................265Installing a Road Wheel..................................269Jacking and Lifting Points..............................268Removing a Road Wheel................................268Vehicle Jack..........................................................267Vehicles With a Spare Wheel.......................266Changing the 12V Battery..........................213Remove and Reinstall the Battery...............214Changing the Engine Air Filter.................227Changing the Air Filter Element....................227Changing the Wiper Blades......................215Rear Window Wiper Blade..............................215Windshield Wiper Blades.................................215Checking MyKey System Status...............52MyKey Distance.....................................................52Number of Admin Keys......................................53Number of MyKeys...............................................52Checking the Wiper Blades.......................215Child Restraint and SeatbeltMaintenance.................................................34Child Restraint Positioning.........................25Child Safety.......................................................16General Information.............................................16Child Safety Locks.........................................26Rear Left-Hand Door..........................................26Rear Right-Hand Door........................................27Cleaning Leather Seats.............................233Cleaning Products.......................................229Cleaning the Engine.....................................231Cleaning the Exterior..................................230Cleaning the Headlamps................................230Exterior Chrome Parts.....................................230Exterior Plastic Parts.........................................231Stripes or Graphics.............................................231Underbody.............................................................231Under Hood...........................................................231Cleaning the Instrument Panel andInstrument Cluster Lens.........................233Cleaning the Interior....................................232Cleaning the Wheels..................................234Cleaning the Windows and WiperBlades............................................................232
Clearing All MyKeys.......................................52Climate Control..............................................98Principle of Operation........................................98Cold Weather Precautions........................178Coolant CheckSee: Engine Coolant Check...........................208Cool Box.............................................................117Crash Sensors and Airbag Indicator........43Creating a MyKey.............................................51Vehicles With a Key..............................................51Vehicles With Push-Button Start....................51Cross Traffic Alert.........................................159Blocked Sensors..................................................161Switching the System Off and On................161System Errors........................................................161System Lights, Messages and AudibleAlerts...................................................................161System Limitations.............................................161Using the Cross Traffic Alert System..........159Cruise Control.................................................66Principle of Operation.......................................156Cruise controlSee: Using Cruise Control................................156Customer Assistance.................................186
D
Data Recording..................................................9Event Data Recording..........................................10Service Data Recording........................................9Daytime Running Lamps.............................73Type 1 - Conventional (Non-Configurable)....................................................73Type 2 - Configurable..........................................73Direction Indicators........................................74Doors and Locks.............................................54Drive Belt Routing - 1.0LEcoBoost™.................................................228Drive Belt Routing - 2.0L...........................228Driver and Passenger Airbags....................37Children and Airbags..........................................38Proper Driver and Front Passenger SeatingAdjustment........................................................37Driver and Passenger Knee Airbags.........41Driving Aids.....................................................158Driving Hints....................................................178Driving Through Water................................178
437EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingIndex

Fuel Quality - Gasoline................................127Choosing the Right Fuel...................................127Fuel Shutoff....................................................182Fuse Box Locations......................................193Battey Fuse Box..................................................193Engine Compartment Fuse Box....................193Passenger Compartment Fuse Box............193Fuses.................................................................193Fuse Specification Chart...........................193Battery Fuse Box...............................................200Engine Compartment Fuse Box....................194Passenger Compartment Fuse Box............198
G
Gauges...............................................................80Engine Coolant Temperature Gauge.............81Fuel Gauge...............................................................81Information Display............................................80GearboxSee: Transmission..............................................138General Information on RadioFrequencies...................................................45General Maintenance Information.......383Multi-Point Inspection.....................................385Owner Checks and Services.........................384Protecting Your Investment...........................383Why Maintain Your Vehicle?.........................383Why Maintain Your Vehicle at YourDealership?.....................................................383Getting Assistance Outside the U.S. andCanada..........................................................189Getting the Services You Need...............186Away From Home..............................................186Glasses Holder................................................117
H
HandbrakeSee: Parking Brake..............................................147Hazard Flashers............................................182Headlamp AdjustingSee: Adjusting the Headlamps......................216Headlamp Exit Delay.....................................72Headlamp RemovalSee: Removing a Headlamp............................217HeadrestSee: Head Restraints........................................104
Head Restraints............................................104Adjusting the Head Restraint.........................105Heated Exterior Mirrors..............................103Windshield Wiper De-icer...............................103Heated Rear Window - Vehicles With:Electronic Automatic TemperatureControl (EATC)...........................................103Heated Rear Window - Vehicles With:Electronic Manual TemperatureControl (EMTC)..........................................103Heated Seats...................................................114Heated Steering Wheel...............................66HeatingSee: Climate Control..........................................98Hill Start Assist..............................................147Switching the System On and Off...............148Using Hill Start Assist.......................................148Hints on Controlling the Interior Climate- Vehicles With: Electronic AutomaticTemperature Control (EATC).................101Defogging the Side Windows in ColdWeather..............................................................101General Hints........................................................101Maximum Cooling Using the InstrumentPanel and Footwell Air Vents...................102Quickly Cooling the Interior.............................101Quickly Heating the Interior.............................101Recommended Settings for Cooling...........101Recommended Settings for Heating...........101Hints on Controlling the Interior Climate- Vehicles With: Electronic ManualTemperature Control (EMTC)..............102Defogging the Side Windows in ColdWeather.............................................................102General Hints.......................................................102Maximum Cooling Using the InstrumentPanel and Footwell Air Vents...................102Quickly Cooling the Interior............................102Quickly Heating the Interior............................102Recommended Settings for Cooling...........102Recommended Settings for Heating..........102Hints on Driving With Anti-LockBrakes............................................................146Home Screen..................................................317Hood LockSee: Opening and Closing the Hood..........202
439EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingIndex