Before Towing a Trailer
Practice turning, stopping and backing upto get the feel of your vehicle-trailercombination before starting on a trip.When turning, make wider turns so thetrailer wheels clear curbs and otherobstacles.
When Towing a Trailer
•Do not drive faster than 70 mph(113 km/h) during the first 500 mi(800 km).
•Do not make full-throttle starts.
•Check your hitch, electrical connectionsand trailer wheel lug nuts thoroughlyafter you have traveled 50 mi (80 km).
•When stopped in congested or heavytraffic during hot weather, place thegearshift in position P to aid engine andtransmission cooling and to help A/Cperformance.
•Turn off the speed control with heavyloads or in hilly terrain. The speedcontrol may turn off automaticallywhen you are towing on long, steepgrades.
•Shift to a lower gear when driving downa long or steep hill. Do not apply thebrakes continuously, as they mayoverheat and become less effective.
•If your transmission is equipped with aGrade Assist or Tow/Haul feature, usethis feature when towing. This providesengine braking and helps eliminateexcessive transmission shifting foroptimum fuel economy andtransmission cooling.
•Allow more distance for stopping witha trailer attached. Anticipate stops andbrake gradually.
•Avoid parking on a grade. However, ifyou must park on a grade:
1.Turn the steering wheel to point yourvehicle tires away from traffic flow.
2.Set your vehicle parking brake.
3.Place the automatic transmission inposition P.
4.Place wheel chocks in front and backof the trailer wheels. (Chocks notincluded with vehicle.)
Launching or Retrieving a Boat orPersonal Watercraft (PWC)
Note:Disconnect the wiring to the trailerbefore backing the trailer into the water.
Note:Reconnect the wiring to the trailerafter removing the trailer from the water.
When backing down a ramp during boatlaunching or retrieval:
•Do not allow the static water level torise above the bottom edge of the rearbumper.
•Do not allow waves to break higherthan 6 in (15 cm) above the bottomedge of the rear bumper.
Exceeding these limits may allow water toenter vehicle components:
•Causing internal damage to thecomponents.
•Affecting driveability, emissions, andreliability.
Replace the rear axle lubricant anytimethe rear axle has been submerged in water.Water may have contaminated the rearaxle lubricant, which is not normallychecked or changed unless a leak issuspected or other axle repair is required.
174EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingTowing
BREAKING-IN
Tires
Note:New tires need to be run-in forapproximately 310.7 mi (500 km). Duringthis time, you may experience differentdriving characteristics.
Brakes and Clutch
Note:If possible, avoid heavy braking andclutching during the first 93.2 mi (150 km)in the city, and the first 932.1 mi (1,500 km)in highways.
ECONOMICAL DRIVING
Fuel economy is affected by several thingssuch as how you drive, the conditions youdrive under and how you maintain yourvehicle.
There are some things to keep in mind thatmay improve your fuel economy:
•Accelerate and slow down in a smooth,moderate fashion.
•Drive at steady speeds.
•Anticipate stops; slowing down mayeliminate the need to stop.
•Combine errands and minimizestop-and-go driving (When runningerrands, go to the furthest destinationfirst and then work your way backhome).
•Close the windows for high-speeddriving.
•Drive at reasonable speeds.
•Keep the tires properly inflated and useonly the recommended size.
•Use the recommended engine oil.
•Perform all regularly scheduledmaintenance.
There are also some things you may wantto avoid doing because they reduce yourfuel economy:
•Avoid sudden or hard accelerations.
•Avoid revving the engine before turningoff the car.
•Avoid long idle periods.
•Do not warm up your vehicle on coldmornings.
•Reduce the use of air conditioning andheat.
•Avoid using speed control in hillyterrain.
•Do not rest your foot on the brakepedal while driving.
•Avoid carrying unnecessary weight.
•Avoid adding particular accessories toyour vehicle (e.g. bug deflectors,rollbars/light bars, running boards, skiracks).
•Avoid driving with the wheels out ofalignment.
COLD WEATHER
PRECAUTIONS
The functional operation of somecomponents and systems can be affectedat temperatures below -13°F (-25°C).
DRIVING THROUGH WATER
WARNING
Do not drive through flowing or deepwater as you may lose control of yourvehicle.
Note:Driving through standing water cancause vehicle damage.
Note:Engine damage can occur if waterenters the air filter.
178EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingDriving Hints
ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Companyoffers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty.
The service is available:
•24 hours a day, seven days a week.
•For the coverage period listed on theRoadside Assistance Card included inyour Owner's Manual portfolio.
Roadside Assistance covers:
•A flat tire change with a good spare(except vehicles supplied with a tireinflation kit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law, shall deliver upto 2 gal (8 L) of gasoline or 5 gal (20 L)of diesel fuel to a disabled vehicle.Roadside Assistance limits fuel deliveryservice to two no-charge occurrenceswithin a 12-month period.
•Winch out — available within 100 ft(30 m) of a paved or countymaintained road, no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law, shall tow Fordeligible vehicles to an authorized dealerwithin 35 mi (56 km) of thedisablement location or to the nearestauthorized dealer. If a memberrequests a tow to an authorized dealerthat is more than 35 mi (56 km) fromthe disablement location, the membershall be responsible for any mileagecosts in excess of 35 mi (56 km).
•Roadside Assistance includes up to$200 for a towed trailer if the disabledeligible vehicle requires service at thenearest authorized dealer. If the towingvehicle is operational but the trailer isnot, then the trailer does not qualify forany roadside services.
Vehicles Sold in the United States:Using Roadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference. This card is inthe owner's information portfolio in theglove compartment.
United States vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistancefor yourself, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within35 mi (56 km). To obtain reimbursementinformation, United States vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
181EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingRoadside Emergencies
Vehicles Sold in Canada: GettingRoadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Company ofCanada, Limited offers a complimentaryroadside assistance program. Thisprogram is eligible within Canada or thecontinental United States.
This program is separate from the NewVehicle Limited Warranty, but the coverageis concurrent with the powertrain coverageperiod of your vehicle.
Canadian customers who require roadsideassistance, call 1-800-665-2006.
Vehicles Sold in Canada: UsingRoadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference.
In Canada, this card is found in theWarranty Guide in the glove compartmentof your vehicle.
Vehicles Sold in Canada: RoadsideAssistance Program Coverage
The service is available 24 hours a day,seven days a week.
Canadian roadside coverage and benefitsmay differ from the U.S. coverage.
If you require more information, pleaserefer to the coverage section of yourwarranty guide, call us in Canada at1-800-665-2006, or visit our website atwww.ford.ca.
HAZARD FLASHERS
The hazard warning button islocated on the instrument panel.
Use it when your vehicle is creating a safetyhazard for other motorists.
Press the button to turn on the hazardwarning function, and the front and reardirection indicators will flash.
Press the button again to turn them off.
Note:If used when the engine is notrunning, the battery will lose charge. Theremay be insufficient power to restart yourengine.
Note:Depending on applicable laws andregulations in the country for which yourvehicle was originally built, the hazardwarning flashers may flash if you brakeheavily.
FUEL SHUTOFF
WARNING
If your vehicle has been involved in acrash, have the fuel system checked.Failure to follow this instructioncould result in fire, personal injury or death.
In the event of a moderate to severecollision, this vehicle includes a fuel pumpshutoff feature that stops the flow of fuelto the engine. Not every impact will causea shutoff.
Should your vehicle shut off after acollision, you may restart your vehicle. Forvehicles equipped with a key system:
1.Switch off the ignition.
2.Switch to start position.
3.Switch off the ignition.
4.Switch on the ignition to re-enable thefuel pump.
For vehicles equipped with a push buttonstart system:
1.Press the START/STOP button toswitch off the ignition.
2.Press the brake pedal and press theSTART/STOP button to switch on theignition.
182EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingRoadside Emergencies
3.Remove your foot from the brake pedaland press the START/STOP buttonto switch off the ignition.
4.You can either attempt to start theengine by pressing the brake pedal andthe START/STOP button, or switchon the ignition only by pressing theSTART/STOP button withoutpressing the brake pedal. Both waysre-enable the fuel system.
Note: When you try to restart your vehicleafter a fuel shutoff, the vehicle makes surethat various systems are safe to restart.Once your vehicle determines that thesystems are safe, then the vehicle will allowyou to restart.
Note:In the event that your vehicle doesnot restart after your third attempt, contactan authorized dealer.
JUMP STARTING THE VEHICLE
WARNINGS
Batteries normally produce explosivegases which can cause personalinjury. Therefore, do not allowflames, sparks or lighted substances tocome near the battery. When working nearthe battery, always shield your face andprotect your eyes. Always provide correctventilation.
Keep batteries out of reach ofchildren. Batteries contain sulfuricacid. Avoid contact with skin, eyes orclothing. Shield your eyes when workingnear the battery to protect against possiblesplashing of acid solution. In case of acidcontact with skin or eyes, flushimmediately with water for a minimum of15 minutes and get prompt medicalattention. If acid is swallowed, call aphysician immediately.
Use only adequately sized cables withinsulated clamps.
Do not attempt to push-start yourautomatic transmission vehicle. Automatictransmissions do not have push-startcapability. Attempting to push-start avehicle with an automatic transmissionmay cause transmission damage.
Preparing Your Vehicle
Note:Use only a 12-volt supply to start yourvehicle.
Note:Do not disconnect the battery of thedisabled vehicle as this could damage thevehicle's electrical system.
1.Park the booster vehicle close to thehood of the disabled vehicle makingsure the two vehicles do not touch. Setthe parking brake on both vehicles andstay clear of the engine cooling fan andother moving parts.
2.Check all battery terminals and removeany excessive corrosion before youattach the battery cables. Ensure thatvent caps are tight and level.
3.Turn the heater fan on in both vehiclesto protect from any electrical surges.Turn all other accessories off.
Connecting the Jumper Cables
WARNINGS
Do not use fuel lines, engine valvecovers, windshield wiper arms, theintake manifold, or hood latch asground points.
Use only adequately sized cableswith insulated clamps.
Note:In the illustration, the vehicle on thebottom is used to designate the assisting(boosting) battery.
183EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingRoadside Emergencies
1.Connect the positive (+) jumper cableto the positive (+) terminal of thedischarged battery.
2.Connect the other end of the positive(+) cable to the positive (+) terminalof the assisting battery.
3.Connect the negative (-) cable to thenegative (-) terminal of the assistingbattery.
4.Make the final connection of thenegative (-) cable to an exposed metalpart of the stalled vehicle's engine,away from the battery and thecarburetor or fuel injection system.
Note:Do not attach the negative (-) cableto fuel lines, engine rocker covers, the intakemanifold or electrical components asgrounding points.
WARNING
Do not connect the end of thesecond cable to the negative (-)terminal of the battery to be jumped.A spark may cause an explosion of thegases that surround the battery.
Ensure that the cables are clear of fanblades, belts, moving parts of both engines,or any fuel delivery system parts.
Jump Starting
1.Start the engine of the booster vehicleand run the engine at moderatelyincreased speed.
2.Start the engine of the disabled vehicle.
3.Once the disabled vehicle has beenstarted, run both engines for anadditional three minutes beforedisconnecting the jumper cables.
Removing the Jumper Cables
Remove the jumper cables in the reverseorder that they were connected.
Note:In the illustration, the vehicle on thebottom is used to designate the assisting(boosting) battery.
184EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingRoadside Emergencies
UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorizedCanadian dealers. In those cases whereyou continue to feel that the efforts by Fordof Canada and the authorized dealer toresolve a factory-related vehicle serviceconcern have been unsatisfactory, Ford ofCanada participates in an impartial thirdparty mediation/arbitration programadministered by the Canadian MotorVehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forwardand relatively speedy alternative to resolvea disagreement when all other efforts toproduce a settlement have failed. Thisprocedure is without cost to you and isdesigned to eliminate the need for lengthyand expensive legal proceedings.
In the CAMVAP program, impartialthird-party arbitrators conduct hearings atmutually convenient times and places inan informal environment. These impartialarbitrators review the positions of theparties, make decisions and, whenappropriate, render awards to resolvedisputes. CAMVAP decisions are fast, fair,and final as the arbitrator’s award isbinding on both you and Ford of Canada.
CAMVAP services are available in allCanadian territories and provinces. Formore information, without charge orobligation, call your CAMVAP ProvincialAdministrator directly at 1-800-207-0685or visit www.camvap.ca.
GETTING ASSISTANCE
OUTSIDE THE U.S. AND
CANADA
Before exporting your vehicle to a foreigncountry, contact the appropriate foreignembassy or consulate. These officials caninform you of local vehicle registrationregulations and where to find unleadedfuel or petrol/gas engines or the propersulfur fuel for diesel engines.
If you cannot find the proper fuelrecommended for your vehicle, contactour Customer Relationship Center.
The use of improper fuels in your vehiclewithout proper conversion may damagethe effectiveness of your emission controlsystem and may cause engine knocking orserious engine damage. Ford MotorCompany or Ford of Canada is notresponsible for any damage caused by useof improper fuel. Using improper fuels mayalso result in difficulty importing yourvehicle back into the United States.
If your vehicle must be serviced while youare traveling or living in Asia-Pacific Region,Sub-Saharan Africa, U.S. Virgin Islandsand/or Puerto Rico, Central America, theCaribbean, and Israel and the Middle East,contact the nearest authorized dealer. Ifthe authorized dealer cannot help you,contact the corresponding Ford CustomerAssistance Center:
FORD MOTOR COMPANY
Customer Relationship Centers in:
189EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingCustomer Assistance
Protected componentsFuse amp ratingFuse
Moonroof.20A8
Rear washer.15A9Wiper.
A/C clutch relay.7.5A10
Power point coil.5A11Horn.Fuel pump.
Heated exterior mirrors.10A14
Rain sensor.5A15Rear washer.
Rear window wiper motor.10A16
Power point 1 (or cigar lighter).20A17
Power point 2.20A18
Not used.-19
Powertrain control module.20A20
Oxygen sensor heater.
15A21Catalyst monitor sensor.Canister purge valve.Variable camshaft timing solenoid valves.Vapor blocking valve.
A/C clutch control.
10A22
Fan control - on/off.Puller fan coil (1.0 L).Coolant pump control.Run / on water pump.Exhaust gas recirculation baypass solenoid.Variable oil pump control.Variable A/C compressor valve.All-wheel drive relay module (2.0 L).Active grille shutter.
For ignition coils (2.0 L).15A23For ignition coils (1.0 L).20A
Not used.-24
Subwoofer amplifier.15A25
195EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingFuses