
In the Event of a Crash
Not all crashes deploy an airbag or activatethe fuel pump shut-off (the triggers for 911Assist). If a connected cell phone sustainsdamage or loses its connection to SYNCduring a crash, SYNC searches for and triesto connect to a previously paired cellphone; SYNC then attempts to call theemergency services.
Before making the call:
•SYNC provides a short window of time(about 10 seconds) to cancel the call.If you fail to cancel the call, SYNCattempts to dial 911.
•SYNC says the following, or a similarmessage: "SYNC will attempt to call911, to cancel the call, press Cancel onyour screen or press and hold thephone button on your steering wheel".
If you do not cancel the call, and SYNCmakes a successful call, a pre-recordedmessage plays for the 911 operator, andthen the occupant(s) in your vehicle is ableto talk with the operator. Be prepared toprovide your name, phone number andlocation immediately, because not all 911systems are capable of receiving thisinformation electronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assisthardware sustains damage in a crash.
•The vehicle's battery or the SYNCsystem has no power.
•The phone(s) thrown from your vehicleare the ones paired and connected tothe system.
911 Assist Privacy Notice
When you switch on 911 Assist, it maydisclose to emergency services that yourvehicle has been in a crash involving thedeployment of an airbag or activation ofthe fuel pump shut-off. Certain versions orupdates to 911 Assist may also be capableof electronically or verbally disclosing to911 operators your vehicle location or otherdetails about your vehicle or crash to assist911 operators to provide the mostappropriate emergency services. If you donot want to disclose this information, donot switch the feature on.
SYNC Mobile Apps
The system enables voice and steeringwheel control of SYNC AppLink enabledsmartphone apps. When an app is runningthrough AppLink, you can control mainfeatures of the app through voicecommands and steering wheel controls.
Note:You must pair and connect yoursmartphone to SYNC to access AppLink.
Note:iPhone users need to connect thephone to the USB port.
Note:Android users need to connect thephone to SYNC using Bluetooth.
Note:For information on available apps,supported smartphone devices andtroubleshooting tips please visit the Fordwebsite.
Availability of SYNC AppLink enabled Appswill vary by region.Note:Make sure you have an active accountfor the app that you have downloaded.Some apps work automatically with nosetup. Other apps want you to configureyour personal settings and personalize yourexperience by creating stations or favorites.We recommend you do this at home oroutside of your vehicle.
296EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingSYNC™

To Access Using the SYNC Menu
Press the Mobile Apps button to accessthe menu on-screen. Then select:
Action and DescriptionMenuItem
Scroll through the list ofFind
Action and DescriptionMenuItem
available applications andselect a particular app.MobileApps
Note:If you cannot find a compatible SYNCAppLink app, make sure the required app isrunning on the mobile device.
To Access Using Voice Commands
Press the voice button then when prompted say:
Action and DescriptionVoice Command
Say the name of the application after the tone.The app should start. When an app is running through SYNC, youcan press the voice button and speak commands specific to theapp, for example "Play Playlist Road Trip".
Mobile Applications
SYNC lists all of the currently available mobile apps.List Applications
Searches your connected mobile device for SYNC-compatiblemobile apps.Find Applications
Use this command to discover the available voice commands.Help
App Permissions
App permissions are organized by groups.You can grant these group permissionsindividually. You can change a permissiongroup status any time when not driving, byusing the settings menu.
When you launch an app using SYNC, thesystem may ask you to grant certainpermissions, for example:
•To allow your vehicle to provide vehicleinformation to the app such as, but notlimited to: Fuel level, fuel economy, fuelconsumption, engine speed, rainsensor, odometer, VIN, externaltemperature, gear position, tirepressure, and head lamp status.
•To allow your vehicle to provide drivingcharacteristic information such as, butnot limited to: MyKey, seat belt status,engine revolutions per minute, gearposition, braking events, steering wheelangle, and accelerator pedal position.
297EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingSYNC™

In the Event of a Crash
Not all crashes will deploy an airbag oractivate the fuel pump shut-off (thetriggers for 911 Assist). If a connected cellphone sustains damage or loses itsconnection to SYNC during a crash, SYNCwill search for and try to connect to apreviously paired cell phone; SYNC willthen attempt to call the emergencyservices.
Before making the call:
•SYNC provides a short window of time(about 10 seconds) to cancel the call.If you fail to cancel the call, SYNCattempts to dial 911.
•SYNC says the following, or a similarmessage: "SYNC will attempt to call911, to cancel the call, press Cancel onyour screen or press and hold thephone button on your steering wheel."
If you do not cancel the call, and SYNCmakes a successful call, a pre-recordedmessage plays for the 911 operator, andthen the occupant(s) in your vehicle is ableto talk with the operator. Be prepared toprovide your name, phone number andlocation immediately, because not all 911systems are capable of receiving thisinformation electronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assisthardware sustains damage in a crash.
•The vehicle's battery or the SYNCsystem has no power.
•The phone(s) thrown from your vehicleare the ones paired and connected tothe system.
911 Assist Privacy Notice
When you switch on 911 Assist, it maydisclose to emergency services that yourvehicle has been in a crash involving thedeployment of an airbag or activation ofthe fuel pump shut-off. Certain versions orupdates to 911 Assist may also be capableof electronically or verbally disclosing to911 operators your vehicle location or otherdetails about your vehicle or crash to assist911 operators to provide the mostappropriate emergency services. If you donot want to disclose this information, donot switch the feature on.
Safety Information
WARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
•Do not attempt to service or repair thesystem. Have an authorized dealercheck your vehicle.
•Do not operate playing devices if thepower cords or cables are broken, splitor damaged. Place cords and cablesout of the way, so they do not interferewith the operation of pedals, seats,compartments or safe driving abilities.
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DRLSee: Daytime Running Lamps.........................73
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Economical Driving......................................178Emission Law.................................................134Noise Emissions Warranty, ProhibitedTampering Acts and Maintenance..........135Tampering With a Noise ControlSystem...............................................................134End User License Agreement..................401VEHICLE SOFTWARE END USER LICENSEAGREEMENT (EULA) .................................401Engine Block Heater.....................................123Using the Engine Block Heater......................124Engine Coolant Check...............................208Adding Coolant..................................................208Coolant Change..................................................210Engine Coolant TemperatureManagement....................................................211Fail-Safe Cooling................................................210Recycled Coolant..............................................209Severe Climates.................................................209Engine Cooling Fan.....................................207Engine Emission Control............................134Engine ImmobilizerSee: Passive Anti-Theft System......................61Engine Oil Check.........................................206Adding Engine Oil..............................................206Engine Oil Dipstick - 1.0LEcoBoost™.................................................205Engine Oil Dipstick - 2.0L.........................206Engine Specifications - 1.0LEcoBoost™..................................................272Engine Specifications - 2.0L.....................271Entertainment...............................................325AM/FM Radio......................................................326Apps........................................................................334Bluetooth Stereo or USB.................................332HD Radio™ Information (IfAvailable).........................................................329SiriusXM® Satellite Radio (IfActivated).........................................................327Sources..................................................................326Supported Media Players, Formats andMetadata Information................................334USB Port...............................................................334
Environment......................................................15Essential Towing Checks............................173Before Towing a Trailer......................................174Hitches....................................................................173Launching or Retrieving a Boat or PersonalWatercraft (PWC)..........................................174Safety Chains........................................................173Trailer Brakes........................................................173Trailer Lamps........................................................173When Towing a Trailer.......................................174Event Data RecordingSee: Data Recording..............................................9Export Unique Options.................................14Exterior Mirrors.................................................77Integrated Blind Spot Mirrors...........................77Power Exterior Mirrors.........................................77
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FanSee: Engine Cooling Fan..................................207Fastening the Seatbelts..............................29Seatbelt Locking Modes....................................30Using Seatbelts During Pregnancy...............30Using the Sliding Clip..........................................29Flat TireSee: Changing a Road Wheel.......................265Flat Tire InflationSee: Tire Sealant and Inflator Kit.................239Floor Mats........................................................179Fog Lamps - FrontSee: Front Fog Lamps.........................................73Ford Credit..........................................................11US Only......................................................................11Ford Protect....................................................381Ford Protect Extended Service Plan(CANADA ONLY)..........................................382Ford Protect Extended Service Plans (U.S.Only)...................................................................381Four-Wheel Drive..........................................142Front Fog Lamps.............................................73Front Passenger Sensing System............38Fuel and Refueling........................................127Fuel Consumption........................................132Advertised Capacity...........................................132Filling the Fuel Tank...........................................133Fuel Economy.......................................................133Fuel Filler Funnel Location........................128
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Tailgate..............................................................59Closing the Tailgate............................................60Opening the Tailgate..........................................59Technical SpecificationsSee: Capacities and Specifications..............271The Better Business Bureau (BBB) AutoLine Program (U.S. Only).......................188Tire Care..........................................................245Glossary of Tire Terminology.........................247Information About Uniform Tire QualityGrading.............................................................245Information Contained on the TireSidewall...........................................................248Temperature A B C............................................246Traction AA A B C..............................................246Treadwear............................................................246Tire Inflation When PuncturedSee: Tire Sealant and Inflator Kit.................239Tire Pressure Monitoring System............261Changing Tires With a Tire PressureMonitoring System.......................................262Understanding Your Tire PressureMonitoring System ......................................263Tire Repair KitSee: Tire Sealant and Inflator Kit.................239Tire Sealant and Inflator Kit....................239First stage: reinflating the tire with sealingcompound and air........................................240General Information.........................................239Second stage: checking tire pressure........244Tips for use of the kit.......................................240What to do after the tire has beensealed................................................................245What to do when a tire is punctured.........240TiresSee: Wheels and Tires......................................237Towing a Trailer...............................................171Load Placement...................................................171Towing Points.................................................175Front Towing Point.............................................175Rear Towing Point...............................................175Towing the Vehicle on FourWheels...........................................................176Emergency Towing.............................................176Recreational Towing..........................................176Towing................................................................171
Traction Control............................................149Principle of Operation.......................................149Trailer Sway Control......................................171Transmission Code Designation............278Transmission Specifications - 1.0LEcoBoost™..................................................274Transmission Specifications - 2.0L.......273Transmission..................................................138Transporting the Vehicle............................176Trip Computer.................................................88All Values................................................................88Average Fuel Consumption.............................88Distance to Empty...............................................88Instantaneous Fuel.............................................88Outside Air Temperature..................................88Resetting the Trip Computer...........................88Trip Odometer.......................................................88Trip Timer................................................................88Type Approvals............................................426Radio Frequency Certification Logos forBlind Spot Information System...............433Radio Frequency Certification Logos for MidRange Radar...................................................429Radio Frequency Certification Logos forPassive Anti-Theft System.......................430Radio Frequency Certification Logos forRadio Transceiver Module.........................432Radio Frequency Certification Logos forSYNC 3..............................................................434Radio Frequency Certification Logos for TirePressure Monitoring Sensor(s)...............426Radio Frequency Certification Logos forWireless Charging.........................................434
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Under Hood Overview - 1.0LEcoBoost™.................................................204Under Hood Overview - 2.0L..................203Unique Driving Characteristics................125USB Port.........................................................289Using Cruise Control....................................156Switching Cruise Control Off..........................157Switching Cruise Control On..........................156Using Four-Wheel Drive.............................142Driving In Special Conditions WithFour-Wheel Drive (4WD)............................142
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