1.Remove the crossbar thumbwheels atboth sides of the crossbar by turningthem counterclockwise.
2.Remove the crossbar by rotating itclockwise and sliding the ends off ofthe shoulder bolts in the side rails.
3.Move the front crossbar to the new siderail position and slide the crossbar ontothe shoulder bolt at that position.
4.Replace and tighten the thumbwheelsat both sides of the crossbar by turningthem clockwise until tight.
Make sure to check that the thumbwheelsare tight each time load is added orremoved from the roof rack, andperiodically while traveling. Make sure thatthe load is secure before traveling.
LOAD LIMIT
Vehicle Loading - with andwithout a Trailer
This section guides you in theproper loading of your vehicle,trailer, or both. Keep your loadedvehicle weight within its designrating capability, with or withouta trailer. Properly loading your
vehicle provides maximum returnof vehicle design performance.Before you load your vehicle,become familiar with thefollowing terms for determiningyour vehicle’s weight rating, withor without a trailer, from thevehicle’s Tire and LoadingInformation label or SafetyCompliance Certification label.
Tire and Loading Label InformationExample:
165EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingLoad Carrying
Before driving through standing water,check the depth. Never drive through waterthat is higher than the bottom of the frontrocker area of your vehicle.
When driving through standing water, drivevery slowly and do not stop your vehicle.Your brake performance and traction maybe limited. After driving through water andas soon as it is safe to do so:
•Lightly press the brake pedal to dry thebrakes and to check that they work.
•Check that the horn works.
•Check that the exterior lights work.
•Turn the steering wheel to check thatthe steering power assist works.
FLOOR MATS
Always use floor mats that are designedto fit the footwell of your vehicle. Only usefloor mats that are firmly secured toretention posts.
WARNING
Make sure that the floor mat issecured properly using theappropriate fixings, and do notposition the floor mat so that it interfereswith the operation of the pedals.
Pedals that cannot move freely can causeloss of vehicle control and increase the riskof serious personal injury.
Always make sure that the floor mats areproperly attached to the retention postsin the carpet that are supplied with yourvehicle. Floor mats must be properlysecured to both retention posts to ensuremats do not shift out of position.
Never place floor mats or any othercovering in the vehicle footwell that cannotbe properly secured to prevent them frommoving and interfering with the pedals orthe ability to control the vehicle.
Never place floor mats or any othercovering on top of already installed floormats. Floor mats should always rest ontop of the vehicle carpeting surface andnot another floor mat or other covering.Additional floor mats or any other coveringwill reduce the pedal clearance andpotentially interfere with pedal operation.
Check attachment of floor mats on aregular basis. Always properly reinstall andsecure floor mats that have been removedfor cleaning or replacement.
Failure to properly follow floor matinstallation or attachment instructions canpotentially cause interference with pedaloperation causing loss of control of vehicle.
179EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingDriving Hints
ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Companyoffers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty.
The service is available:
•24 hours a day, seven days a week.
•For the coverage period listed on theRoadside Assistance Card included inyour Owner's Manual portfolio.
Roadside Assistance covers:
•A flat tire change with a good spare(except vehicles supplied with a tireinflation kit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law, shall deliver upto 2 gal (8 L) of gasoline or 5 gal (20 L)of diesel fuel to a disabled vehicle.Roadside Assistance limits fuel deliveryservice to two no-charge occurrenceswithin a 12-month period.
•Winch out — available within 100 ft(30 m) of a paved or countymaintained road, no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law, shall tow Fordeligible vehicles to an authorized dealerwithin 35 mi (56 km) of thedisablement location or to the nearestauthorized dealer. If a memberrequests a tow to an authorized dealerthat is more than 35 mi (56 km) fromthe disablement location, the membershall be responsible for any mileagecosts in excess of 35 mi (56 km).
•Roadside Assistance includes up to$200 for a towed trailer if the disabledeligible vehicle requires service at thenearest authorized dealer. If the towingvehicle is operational but the trailer isnot, then the trailer does not qualify forany roadside services.
Vehicles Sold in the United States:Using Roadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference. This card is inthe owner's information portfolio in theglove compartment.
United States vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistancefor yourself, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within35 mi (56 km). To obtain reimbursementinformation, United States vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
181EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingRoadside Emergencies
2.If your inquiry or concern remainsunresolved, contact the Sales Manager,Service Manager or Customer RelationsManager.
3.If you require assistance or clarificationon Ford Motor Company policies,please contact the Ford CustomerRelationship Center.
In order to help us serve you better, pleasehave the following information availablewhen contacting a Customer RelationshipCenter:
•Vehicle Identification Number.
•Your telephone number (home andbusiness).
•The name of the authorized dealer andcity where located.
•The vehicle’s current odometer reading.
In some states within the United States,you must directly notify Ford in writingbefore pursuing remedies under yourstate's warranty laws, and Ford is alsoallowed a final repair attempt.
Additionally, in some states within theUnited States, a consumer has the optionof submitting a warranty dispute to theBBB Auto Line before taking action underthe Magnuson-Moss Warranty Act, or tothe extent allowed by state law, beforepursuing replacement or repurchaseremedies provided by certain state laws.This dispute handling procedure is notrequired prior to enforcing state createdrights or other rights which are independentof the Magnuson-Moss Warranty Act orstate replacement or repurchase laws.
IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d)requires that, if a manufacturer or itsrepresentative is unable to repair a motorvehicle to conform to the vehicle’sapplicable express warranty after areasonable number of attempts, themanufacturer shall be required to eitherreplace the vehicle with one substantiallyidentical or repurchase the vehicle andreimburse the buyer in an amount equal tothe actual price paid or payable by theconsumer (less a reasonable allowancefor consumer use). The consumer has theright to choose whether to receive a refundor replacement vehicle.
California Civil Code Section 1793.22(b)presumes that the manufacturer has hada reasonable number of attempts toconform the vehicle to its applicableexpress warranties if, within the first 18months of ownership of a new vehicle orthe first 18,000 mi (29,000 km), whicheveroccurs first:
1.Two or more repair attempts are madeon the same non-conformity likely tocause death or serious bodily injury OR
2.Four or more repair attempts are madeon the same nonconformity (a defector condition that substantially impairsthe use, value or safety of the vehicle)OR
3.The vehicle is out of service for repairof nonconformities for a total of morethan 30 calendar days (not necessarilyall at one time).
In the case of 1 or 2 above, the consumermust also notify the manufacturer of theneed for the repair of the nonconformityat the following address:
Ford Motor Company16800 Executive Plaza DriveMail Drop 3NE-BDearborn, MI 48126
187EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingCustomer Assistance
E-mailFaxPhoneCustomer Relation-ship Center
[email protected]/AN/AAsia Pacific
[email protected]+1 313 594 4857Caribbean andCentral America
[email protected] 4 3327 266
Ford
Middle East
80004443673
Lincoln80004441066
UAE80004441066
Saudi Arabia8008443673
Mobily and Zain cellphone users in Saudi800850078
[email protected]/AN/ANorth Africa
[email protected]/A+1-800-841-3673Puerto Rico and U.S.Virgin Islands
[email protected]/A+1-313-594-4857Sub-Saharan Africa
[email protected] [email protected]/A+82-02-1600-6003South Korea
If you buy your vehicle in North Americaand then relocate to any of the abovelocations, register your vehicleidentification number (VIN) and newaddress with Ford Global Trade Servicesby emailing, [email protected].
If you are in another foreign country,contact the nearest authorized dealer. Inthe event your inquiry is unresolved,communicate your concern with thedealership’s Sales Manager, ServiceManager or Customer Relations Manager.If you require additional assistance orclarification, please contact the respectiveCustomer Relationship Center aspreviously listed.
Customers in the U.S. should call1-800-392-3673.
190EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingCustomer Assistance
Transport Canada Contact Information
http://www.tc.gc.ca/eng/motorvehiclesafety/reporting-defects-motor-vehicles.html (English)Website
http://www.tc.gc.ca/fra/securiteautomobile/signaler-defauts-vehicules-automobiles.html (French)Website
1–800–333–0510Phone
Ford of Canada Contact Information
www.ford.caWebsite
1–800–565-3673Phone
192EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingCustomer Assistance
Protected componentsFuse amp ratingFuse
Start-Stop switch.
Central lock relay.20AF05Central unlock relay internal.
Power windows switches.10AF06Power sunroof switch & module inverter.
Not used.30AF07
Not used.5AF08
Electrochromic inside mirror.5AF09Overdrive off switch.Passenger Airbag detection ON / OFF.
Smart data link connector.10AF10
Telematic control unit (embeddedmodem).5AF11
Not used.-F12
Driver unlock relay.15AF13
Not used.30AF14
Extended power module relay starter.15AF15
Not used.15AF16
SYNC.15AF17Mini electronic finish panel.
Not used.7.5AF18
Not used.7.5AF19
Security Horn.10AF20
Climate Control Head.7.5AF21
Steering column control module.7.5AF22Smart data link logic.Instrument cluster.
Audio control module.20AF23
Extended power mode module.20AF24
Not used.30AF25
199EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingFuses
Move the catch to the right.
Open the hood and support it with thehood prop rod. Attach the prop rod to thehood, the correct location is indicated byan arrow.
Closing the Hood
Note:You must secure the hood propcorrectly after use.
Note:Make sure that the hood is closedproperly.
Lower the hood and allow it to drop fromunder its own weight for the last 20-30centimeters.
UNDER HOOD OVERVIEW - 2.0L
203EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingMaintenance