Special Loading Instructionsfor Owners of Pick-up Trucksand Utility-type Vehicles
WARNING
When loading the roof racks,we recommend you evenlydistribute the load, as well asmaintain a low center of gravity.Loaded vehicles, with highercenters of gravity, may handledifferently than unloaded vehicles.Take extra precautions, such asslower speeds and increasedstopping distance, when driving aheavily loaded vehicle.
170EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingLoad Carrying
You are required to submit your warrantydispute to BBB AUTO LINE before assertingin court any rights or remedies conferredby California Civil Code Section 1793.22(b).You are also required to use BBB AUTOLINE before exercising rights or seekingremedies created by the FederalMagnuson-Moss Warranty Act, 15 U.S.C.sec. 2301 et seq. If you choose to seekredress by pursuing rights and remediesnot created by California Civil Code Section1793.22(b) or the Magnuson-MossWarranty Act, resort to BBB AUTO LINE isnot required by those statutes.
THE BETTER BUSINESS
BUREAU (BBB) AUTO LINE
PROGRAM (U.S. ONLY)
Your satisfaction is important to FordMotor Company and to your dealer. If awarranty concern has not been resolvedusing the three-step procedure outlinedearlier in this chapter in the Getting theServices you need section, you may beeligible to participate in the BBB AUTOLINE program.
The BBB AUTO LINE program consists oftwo parts – mediation and arbitration.During mediation, a representative of theBBB will contact both you and Ford MotorCompany to explore options for settlementof the claim. If an agreement is not reachedduring mediation or you do not want toparticipate in mediation, and if your claimis eligible, you may participate in thearbitration process. An arbitration hearingwill be scheduled so that you can presentyour case in an informal setting before animpartial person. The arbitrator willconsider the testimony provided and makea decision after the hearing.
Disputes submitted to the BBB AUTO LINEprogram are usually decided within fortydays after you file your claim with the BBB.You are not bound by the decision, andmay reject the decision and proceed tocourt where all findings of the BBB AutoLine dispute, and decision, are admissiblein the court action. Should you choose toaccept the BBB AUTO LINE decision, Fordis then bound by the decision, and mustcomply with the decision within 30 daysof receipt of your acceptance letter.
BBB AUTO LINE Application: Using theinformation provided below, please call orwrite to request a program application.You will be asked for your name andaddress, general information about yournew vehicle, information about yourwarranty concerns, and any steps you havealready taken to try to resolve them. ACustomer Claim Form will be mailed thatwill need to be completed, signed andreturned to the BBB along with proof ofownership. Upon receipt, the BBB willreview the claim for eligibility under theProgram Summary Guidelines.
You can get more information bycalling BBB AUTO LINE at1-800-955-5100, or writing to:
BBB AUTO LINE3033 Wilson Boulevard, Suite 600Arlington, Virginia 22201
BBB AUTO LINE applications can also berequested by calling the Ford MotorCompany Customer Relationship Centerat 1-800-392-3673.
Note:Ford Motor Company reserves theright to change eligibility limitations, modifyprocedures, or to discontinue this processat any time without notice and withoutobligation.
188EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingCustomer Assistance
Protected componentsFuse amp ratingFuse
Moonroof.20A8
Rear washer.15A9Wiper.
A/C clutch relay.7.5A10
Power point coil.5A11Horn.Fuel pump.
Heated exterior mirrors.10A14
Rain sensor.5A15Rear washer.
Rear window wiper motor.10A16
Power point 1 (or cigar lighter).20A17
Power point 2.20A18
Not used.-19
Powertrain control module.20A20
Oxygen sensor heater.
15A21Catalyst monitor sensor.Canister purge valve.Variable camshaft timing solenoid valves.Vapor blocking valve.
A/C clutch control.
10A22
Fan control - on/off.Puller fan coil (1.0 L).Coolant pump control.Run / on water pump.Exhaust gas recirculation baypass solenoid.Variable oil pump control.Variable A/C compressor valve.All-wheel drive relay module (2.0 L).Active grille shutter.
For ignition coils (2.0 L).15A23For ignition coils (1.0 L).20A
Not used.-24
Subwoofer amplifier.15A25
195EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingFuses
Protected componentsFuse amp ratingFuse
Start-Stop switch.
Central lock relay.20AF05Central unlock relay internal.
Power windows switches.10AF06Power sunroof switch & module inverter.
Not used.30AF07
Not used.5AF08
Electrochromic inside mirror.5AF09Overdrive off switch.Passenger Airbag detection ON / OFF.
Smart data link connector.10AF10
Telematic control unit (embeddedmodem).5AF11
Not used.-F12
Driver unlock relay.15AF13
Not used.30AF14
Extended power module relay starter.15AF15
Not used.15AF16
SYNC.15AF17Mini electronic finish panel.
Not used.7.5AF18
Not used.7.5AF19
Security Horn.10AF20
Climate Control Head.7.5AF21
Steering column control module.7.5AF22Smart data link logic.Instrument cluster.
Audio control module.20AF23
Extended power mode module.20AF24
Not used.30AF25
199EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingFuses
Exterior Plastic Parts
For routine cleaning we recommendMotorcraft Detail Wash. If tar or greasespots are present, we recommendMotorcraft Bug and Tar Remover.
Stripes or Graphics (If Equipped)
Hand washing your vehicle is preferredhowever, pressure washing may be usedunder the following conditions:
•Do not use water pressure higher than2,000 psi (14,000 kPa).
•Do not use water hotter than 179°F(82°C).
•Use a spray with a 40° wide sprayangle pattern.
•Keep the nozzle at a 12 in (305 mm)distance and 90° angle to yourvehicle's surface.
Note:Holding the pressure washer nozzleat an angle to the vehicle's surface maydamage graphics and cause the edges topeel away from the vehicle's surface.
Underbody
Regularly clean the underside of yourvehicle using water. Keep body and doordrain holes free of debris or foreignmaterial.
Under Hood
For removing black rubber marks fromunder the hood we recommend MotorcraftWheel and Tire Cleaner or Motorcraft Bugand Tar Remover.
WAXING
Regular waxing is necessary to protect yourcar's paint from the elements. Werecommend that you wash and wax thepainted surface once or twice a year.
When washing and waxing, park yourvehicle in a shaded area out of directsunlight. Always wash your vehicle beforeapplying wax.
•Use a quality wax that does not containabrasives.
•Follow the manufacturer’s instructionsto apply and remove the wax.
•Apply a small amount of wax in aback-and-forth motion, not in circles.
•Do not allow wax to come in contactwith any non-body (low-gloss black)colored trim. The wax will discolor orstain the parts over time.
•Roof racks.
•Bumpers.
•Grained door handles.
•Side moldings.
•Mirror housings.
•Windshield cowl area.
•Do not apply wax to glass areas.
•After waxing, your car's paint shouldfeel smooth, and be free of streaks andsmudges.
CLEANING THE ENGINE
Engines are more efficient when they areclean because grease and dirt buildup keepthe engine warmer than normal.
When washing:
•Take care when using a power washerto clean the engine. The high-pressurefluid could penetrate the sealed partsand cause damage.
•Do not spray a hot engine with coldwater to avoid cracking the engineblock or other engine components.
231EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingVehicle Care
rigCustomer Remedies
NAV2 and its suppliers’ entire liability andyour exclusive remedy shall be, at NAV2’ssole discretion, either (a) return of the pricepaid, if any, or (b) repair or replacement ofthe Data that do not meet NAV2’s LimitedWarranty and that are returned to NAV2with a copy of your receipt. This LimitedWarranty is void if failure of the Data hasresulted from accident, abuse, ormisapplication. Any replacement Data willbe warranted for the remainder of theoriginal warranty period or thirty (30) days,whichever is longer. Neither these remediesnor any product support services offeredby NAV2 are available without proof ofpurchase from an authorized internationalsource.
No Other Warranty:
EXCEPT FOR THE LMITED WARRANTYSET FORTH ABOVE AND TO THE EXTENTPERMITTED BY APPLICABLE LAW, NAV2AND ITS LICENSORS (INCLUDING THEIRLICENSORS AND SUPPLIERS) DISCLAIMANY WARRANTIES, EXPRESS OR IMPLIED,OF QUALITY, PERFORMANCE,MERCHANTABILITY, FITNESS FOR APARTICULAR PURPOSE, OWNERSHIP ORNON-INFRINGEMENT. Certain warrantyexclusions may not be permitted underapplicable law, so to that extent the aboveexclusion may not apply to you.
Limited Liability:
TO THE EXTENT PERMITTED BYAPPLICABLE LAW, NAV2 AND ITSLICENSORS (INCLUDING THEIRLICENSORS AND SUPPLIERS) SHALL NOTBE LIABLE TO YOU: IN RESPECT OF ANYCLAIM, DEMAND OR ACTION,IRRESPECTIVE OF THE NATURE OF THECAUSE OF THE CLAIM, DEMAND ORACTION ALLEGING ANY LOSS, INJURY ORDAMAGES, DIRECT OR INDIRECT, WHICHMAY RESULT FROM THE USE ORPOSSESSION OF THE INFORMATION; OR
FOR ANY LOSS OF PROFIT, REVENUE,CONTRACTS OR SAVINGS, OR ANYOTHER DIRECT, INDIRECT, INCIDENTAL,SPECIAL OR CONSEQUENTIAL DAMAGESARISING OUT OF YOUR USE OF ORINABILITY TO USE THIS INFORMATION,ANY DEFECT IN THE INFROMATION, ORTHE BREACH OF THESE TERMS ORCONDITIONS, WHETHER IN AN ACTIONIN CONTRACT OR TORT OR BASED ON AWARRANTY, EVEN IF NAV2 OR ITSLICENSORS HAVE BEEN ADVISED OF THEPOSSIBILITY OF SUCH DAMAGES. UNDERNO CIRCUMSTANCES SHALL NAV2’s ORITS SUPPLIERS’ LIABILITY HEREUNDEREXCEED THE PRICE PAID. Certain liabilityexclusions may not be permitted underapplicable law, so to that extent the aboveexclusion may not apply to you.
Export Control
You agree not to export to anywhere anypart of the Data provided to you or anydirect product thereof except incompliance with, and with all licenses andapprovals required under, applicableexport laws, rules and regulations.
IP Protection
The Data are owned by NAV2 or itssuppliers and are protected by applicablecopyright and other intellectual propertylaw and treaties. The Data are providedsolely on the basis of a license to use, notsale.
Entire Agreement
These terms and conditions constitute theentire agreement between NAV2(and itslicensors, including their licensors andsuppliers) and you pertaining to the subjectmatter hereof, and supersedes in theirentirety any and all written or oralagreements previously existing betweenus with respect to such subject matter.
422EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingAppendices
I
Ignition Switch................................................119Starting the Engine............................................120Switching the Ignition Off................................119Switching the Ignition On.................................119Switching the Ignition to AccessoryMode....................................................................119In California (U.S. Only)..............................187Information Display Control......................66Information Displays.....................................85General Information............................................85Information Messages.................................88Accessory Power..................................................89Airbag.......................................................................89Alarm........................................................................89Battery and Charging System.........................90Brake System........................................................90Engine........................................................................91Fuel System.............................................................91Hill Start Assist......................................................91Keyless Vehicle......................................................92Lighting....................................................................92Maintenance..........................................................92MyKey.......................................................................93Park Aid....................................................................94Park Brake...............................................................94Power Steering......................................................95Stability Control....................................................95Starting System ...................................................95Tire Pressure Monitoring System...................90Traction Control...................................................96Transmission.........................................................96Vehicle Settings....................................................97Installing Child Restraints.............................17Child Seats...............................................................17Using Lap and Shoulder Belts..........................18Using Lower Anchors and Tethers forCHildren (LATCH)...........................................20Using Tether Straps.............................................22Instrument Cluster........................................80Instrument Lighting Dimmer......................72Interior Lamps..................................................74Courtesy lamp........................................................74Reading lamps.......................................................74Vanity lamp.............................................................75Interior Mirror....................................................78Auto-Dimming Mirror..........................................78
Introduction.........................................................7
J
Jump Starting the Vehicle.........................183Connecting the Jumper Cables.....................183Jump Starting......................................................184Preparing Your Vehicle.....................................183Removing the Jumper Cables........................184
K
Keyless Entry....................................................57Disabled Keys........................................................58General Information............................................57Intelligent Access - Locking and Unlockingthe Doors with the Key Blade.....................58Locking Using Intelligent Access....................57Unlocking only Driver Door...............................58Unlocking Using Intelligent Access................57Keys and Remote Controls.........................45Principle of Operation........................................45
L
Lighting Control..............................................70Headlamp Flasher.................................................71High Beams..............................................................71Parking Lamps.......................................................70Lighting..............................................................70General Information............................................70Load CarriersSee: Roof Racks and Load Carriers.............164Load Carrying.................................................163Load Limit.......................................................165Special Loading Instructions for Owners ofPick-up Trucks and Utility-typeVehicles.............................................................170Vehicle Loading - with and without aTrailer..................................................................165Locking and Unlocking.................................54Autolock..................................................................54Autounlock.............................................................56Illuminated Entry..................................................56Illuminated Exit.....................................................56Locking and Unlocking the Doors with theKey........................................................................55Power Door Locks................................................54
440EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingIndex
Remote Control....................................................54Smart Unlock.........................................................56Luggage Anchor Points..............................163Luggage Covers.............................................163Lug NutsSee: Changing a Road Wheel.......................265Lug Nuts..........................................................270
M
Maintenance.................................................202General Information.........................................202Manual Climate Control - Vehicles With:Electronic Manual TemperatureControl (EMTC)...........................................99Adjusting the Blower Motor Speed...............99Adjusting the Temperature..............................99Changing the Direction of Airflow.................99Switching Air Conditioning On andOff.........................................................................99Switching Climate Control On andOff.........................................................................99Switching Maximum Cooling On andOff.........................................................................99Switching Maximum Defrost On andOff.........................................................................99Switching Recirculated Air On andOff.........................................................................99Manual Seats.................................................106Adjusting the Height of the Driver’sSeat....................................................................108Adjusting the Lumbar Support......................107Moving the Seat Backward andForward.............................................................107Recline Adjustment...........................................108Message CenterSee: Information Displays.................................85MirrorsSee: Windows and Mirrors................................76Mobile Communications Equipment.......13Moonroof...........................................................78Bounce-Back.........................................................79Opening and Closing the Moonroof..............79Venting the Moonroof.........................................79Motorcraft Parts - 1.0LEcoBoost™..................................................275Motorcraft Parts - 2.0L..............................276
MyKey Troubleshooting...............................53All Vehicles..............................................................53MyKey™............................................................50Principle of Operation........................................50
N
Navigation......................................................340Destination Mode..............................................342Map Mode............................................................340Map search Mode..............................................347Navigation Map Updates...............................350Navigation Menu................................................348Route Guidance Mode.....................................345Waypoints............................................................350Normal Scheduled Maintenance..........386
O
Oil Change Indicator Reset......................207Resetting the Oil Life MonitoringSystem..............................................................207Oil CheckSee: Engine Oil Check......................................206Opening and Closing the Hood..............202Closing the Hood...............................................203Opening the Hood.............................................202Ordering Additional Owner'sLiterature.......................................................191Obtaining a French Owner’s Manual...........191
P
Parking Aids.....................................................151Principle of Operation........................................151Parking Brake..................................................147All Vehicles............................................................147Vehicles With AutomaticTransmission....................................................147Vehicles With Manual Transmission............147Passive Anti-Theft System..........................61Principle of Operation.........................................61SecuriLock®............................................................61PATSSee: Passive Anti-Theft System......................61Perchlorate.........................................................11
441EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingIndex