2018 FORD ECOSPORT ignition

Troubleshooting tips
ActionCauseMessage
No action required. Thismessage should disappearshortly.
Radio requires more than twoseconds to produce audio forthe selected channel.
Acquiring Signal
If this message does not clearshortly, or with an ignition keycycle, your receiver may havea fault. See an authorizeddealer for service.
There is an internal module orsystem failure present.Satellite antenna fault
SIRIUS system failure
Tune to another channel orchoose another preset.The channel is no longer avail-able.Invalid Channel
Contact SiriusXM at 1-888-539-7474 to subscribe to thechannel, or tune to anotherchannel.
Your subscription does notinclude this channel.Unsubscribed Channel
The signal is blocked. Whenyou move into an open area,the signal should return.
The signal is lost from the Siri-usXM satellite or SiriusXMtower to your vehicle antenna.
Satellite acquiringsignal…
No action required. Theprocess may take up to threeminutes.
Update of channel program-ming in progress.Updating…
Contact SiriusXM at 1-888-539-7474 to resolve subscrip-tion issues.
Your satellite service is nolonger available.Questions? Call 1-888-539-7474
Use the channel guide to turnoff the Lock or Skip function onthat station.
All the channels in the selectedcategory are either skipped orlocked.
None found. Checkchannel guide.
No action required.SiriusXM has updated thechannels available for yourvehicle.
SIRIUS Subscriptionupdated
HD Radio™ Information (IfAvailable)
Note: This feature may not be available inall markets.
To activate HD radio, please see the RadioSettings in the Settings Chapter. SeeSettings (page 353).
Note:HD Radio broadcasts are notavailable in all markets.
329EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingSYNC™ 3

Action and DescriptionMenu Item
Enable this option to connect to Wi-Fi for SYNC 3 vehicle softwareupdates.Wi-Fi
This provides you with a list of available Wi-Fi networks within range.AvailableNetworksClicking on a network from the list allows you to connect or disconnectfrom that network. The system may require a security code toconnect.
When you click the information button next to a network, moreinformation about the network displays such as the signal strength,connection status and security type.
The system alerts you when your vehicle is parked and a Wi-Finetwork is within range if SYNC is not already connected.Wi-Fi AvailableNotifications
Vehicle Hotspot (If Equipped)
You can access the following:
Action and DescriptionMenu Item
Allows you to turn the hotspot on and off.Wi-Fi HotspotOn/Off
Allows you to view and edit hotspot settings such as the SSID andpassword.Settings
Allows you to view your vehicle's hotspot plan and data usage.Data Usage
Allows you to manage devices connected to your hotspot.Manage Devices
Note:The Vehicle Wi-Fi Hotspot (VehicleHotspot) may be operational while ignitionis On and may remain operational while theignition is Off.
Note:Vehicle Hotspot services are providedby the vehicle network carrier, subject toyour vehicle network carrier agreement,coverage and availability.
Note:It is the account owner’sresponsibility to remove the vehicle fromthe vehicle network carrier account whenownership of the vehicle is transferred. If theowner would like to remove the vehicle fromthe account for any reason, please contactyour vehicle network carrier for moreinformation.
364EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingSYNC™ 3

AppLink issues
Possible solution(s)Possible cause(s)Issue
Make sure you have acompatible smartphone; anAndroid with OS 2.3 orhigher or an iPhone 3GS ornewer with iOS 5.0 or higher.Additionally, make sure youYou did not connect anApplink Compatible phoneto SYNC 3.
AppLink Mobile Applica-tions: When I select"Connect Mobile Apps,"SYNC 3 does not find anyapplications.
pair and connect your phoneto SYNC 3 in order to findAppLink-capable apps onyour device. iPhone usersmust also connect to a USBport with an Apple USBcable.
Make sure you have down-loaded and installed thelatest version of the appfrom your phone's app store.Make sure the app is runningon your phone. Some appsAppLink-enabled apps arenot installed and running onyour mobile device.
My phone is connected, butI still cannot find any apps.require you to register orlogin to the app on thephone before using themwith AppLink. Also, somemay have a "Ford SYNC"setting, so check the app'ssettings menu on the phone.
Closing and restarting appsmay help SYNC 3 find theapplication if you cannotdiscover it inside the vehicle.On an Android device, ifapps have an 'Exit' or 'Quit'
Sometimes apps do notproperly close and re-opentheir connection to SYNC 3,over ignition cycles, forexample.
My phone is connected, myapp(s) are running, but I stillcannot find any apps.option, then select it andrestart the app. If the appdoes not have that option,select the phone's settingsmenu and select 'Apps',
373EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingSYNC™ 3

I
Ignition Switch................................................119Starting the Engine............................................120Switching the Ignition Off................................119Switching the Ignition On.................................119Switching the Ignition to AccessoryMode....................................................................119In California (U.S. Only)..............................187Information Display Control......................66Information Displays.....................................85General Information............................................85Information Messages.................................88Accessory Power..................................................89Airbag.......................................................................89Alarm........................................................................89Battery and Charging System.........................90Brake System........................................................90Engine........................................................................91Fuel System.............................................................91Hill Start Assist......................................................91Keyless Vehicle......................................................92Lighting....................................................................92Maintenance..........................................................92MyKey.......................................................................93Park Aid....................................................................94Park Brake...............................................................94Power Steering......................................................95Stability Control....................................................95Starting System ...................................................95Tire Pressure Monitoring System...................90Traction Control...................................................96Transmission.........................................................96Vehicle Settings....................................................97Installing Child Restraints.............................17Child Seats...............................................................17Using Lap and Shoulder Belts..........................18Using Lower Anchors and Tethers forCHildren (LATCH)...........................................20Using Tether Straps.............................................22Instrument Cluster........................................80Instrument Lighting Dimmer......................72Interior Lamps..................................................74Courtesy lamp........................................................74Reading lamps.......................................................74Vanity lamp.............................................................75Interior Mirror....................................................78Auto-Dimming Mirror..........................................78
Introduction.........................................................7
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Jump Starting the Vehicle.........................183Connecting the Jumper Cables.....................183Jump Starting......................................................184Preparing Your Vehicle.....................................183Removing the Jumper Cables........................184
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Keyless Entry....................................................57Disabled Keys........................................................58General Information............................................57Intelligent Access - Locking and Unlockingthe Doors with the Key Blade.....................58Locking Using Intelligent Access....................57Unlocking only Driver Door...............................58Unlocking Using Intelligent Access................57Keys and Remote Controls.........................45Principle of Operation........................................45
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Lighting Control..............................................70Headlamp Flasher.................................................71High Beams..............................................................71Parking Lamps.......................................................70Lighting..............................................................70General Information............................................70Load CarriersSee: Roof Racks and Load Carriers.............164Load Carrying.................................................163Load Limit.......................................................165Special Loading Instructions for Owners ofPick-up Trucks and Utility-typeVehicles.............................................................170Vehicle Loading - with and without aTrailer..................................................................165Locking and Unlocking.................................54Autolock..................................................................54Autounlock.............................................................56Illuminated Entry..................................................56Illuminated Exit.....................................................56Locking and Unlocking the Doors with theKey........................................................................55Power Door Locks................................................54
440EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingIndex

Personal Safety System™..........................35How Does the Personal Safety SystemWork?..................................................................35Phone...............................................................334During a Phone Call..........................................338Making Calls.........................................................337Pairing Your Cell Phone for the FirstTime...................................................................334Phone Menu.........................................................335Receiving Calls....................................................338Smartphone Connectivity..............................339Text Messaging...................................................339Post-Crash Alert System...........................185Power Door LocksSee: Locking and Unlocking.............................54Power Seats...................................................108Adjust Four Way Position.................................110Adjust the Lumbar Support...........................109Adjust the Seat Back Recliner........................110Power Windows..............................................76Accessory Delay.....................................................77Bounce-Back..........................................................76One-Touch Down.................................................76One-Touch Up.......................................................76Window Lock..........................................................77Programming a MyKey.................................52Optional Settings.................................................52Protecting the Environment........................15PunctureSee: Changing a Road Wheel.......................265Push Button Ignition Switch.....................120Failure to Start.....................................................120Starting the Engine............................................120Stopping the Engine When the Vehicle isMoving.................................................................121Stopping the Engine with the VehicleStationary..........................................................121Switching the Ignition On (AccessoryMode)................................................................120
R
Rear Parking Aid.............................................151Rear Seats.........................................................111Flip and Fold Seat.................................................111Folding the Seatback Down............................112Lifting the Seat Cushion.....................................111
Rear Under Floor Storage..........................163Adjustable Load Floor.......................................163Rear View Camera........................................152Enhanced Park Aids...........................................155Using the Rear View Camera System.........153Rear View CameraSee: Rear View Camera....................................152Rear Window Wiper and Washers..........69Rear Window Washer.........................................69Rear Window Wiper............................................69Recommended Towing Weights.............172Refueling..........................................................130Refueling System Overview...........................130Refueling System Warning..............................132Refueling Your Vehicle......................................130Remote Control..............................................45Remote Control With a Folding KeyBlade....................................................................46Replacing the Battery.........................................46Removing a Headlamp...............................217Repairing Minor Paint Damage..............234Replacement PartsRecommendation........................................12Collision Repairs....................................................12Scheduled Maintenance and MechanicalRepairs..................................................................12Warranty on Replacement Parts.....................12Replacing a Lost Key or RemoteControl............................................................49Reporting Safety Defects (CanadaOnly)................................................................191Reporting Safety Defects (U.S.Only)................................................................191Roadside Assistance....................................181Vehicles Sold in Canada: Getting RoadsideAssistance........................................................182Vehicles Sold in Canada: RoadsideAssistance Program Coverage..................182Vehicles Sold in Canada: Using RoadsideAssistance........................................................182Vehicles Sold in the United States: GettingRoadside Assistance.....................................181Vehicles Sold in the United States: UsingRoadside Assistance.....................................181Roadside Emergencies................................181Roof Racks and Load Carriers.................164Adjusting the Crossbar.....................................164
442EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingIndex

Running-InSee: Breaking-In..................................................178Running Out of Fuel.....................................128Adding Fuel From a Portable FuelContainer..........................................................129Filling a Portable Fuel Container..................128
S
Safety Canopy™.............................................42Safety Precautions.......................................127Scheduled Maintenance Record...........390Scheduled Maintenance...........................383Seatbelt Extension........................................34Seatbelt Height Adjustment.......................31Seatbelt Reminder.........................................32Belt-Minder™........................................................32Seatbelts...........................................................28Principle of Operation........................................28Seatbelt Warning Lamp and IndicatorChime................................................................31Conditions of operation.....................................32Seats.................................................................104Security...............................................................61Settings...........................................................353911 Assist...............................................................358Ambient Lighting...............................................365Bluetooth..............................................................355Clock.......................................................................355Display...................................................................366General..................................................................363Media Player........................................................354Mobile Apps..........................................................361Navigation............................................................359Phone.....................................................................355Radio......................................................................358Sound.....................................................................353Valet Mode...........................................................367Vehicle...................................................................365Voice Control......................................................366Wi-Fi & Hotspot.................................................363Side Airbags.....................................................40Sitting in the Correct Position.................104Snow ChainsSee: Using Snow Chains.................................260Spare WheelSee: Changing a Road Wheel.......................265
Special Notices................................................12New Vehicle Limited Warranty.........................12Notice to Owners of Pickup Trucks andUtility Type Vehicles........................................13On Board Diagnostics Data LinkConnector............................................................13Special Instructions..............................................12Using Your Vehicle as an Ambulance............13Using Your Vehicle With a Snowplow............13Special Operating Conditions ScheduledMaintenance..............................................389Exceptions...........................................................390Speed ControlSee: Cruise Control............................................156Stability Control............................................150Principle of Operation......................................150Starter SwitchSee: Ignition Switch............................................119Starting a Gasoline Engine........................122Cold or Hot Engine..............................................122Engine Idle Speed after Starting...................123Failure to Start.....................................................123Fuel Flooded Engine..........................................122Starting and Stopping the Engine...........119General Information...........................................119Steering............................................................162Electric Power Steering....................................162Steering Wheel...............................................65Storage Compartments..............................117SunroofSee: Moonroof.......................................................78Supplementary Restraints System.........36Principle of Operation........................................36Symbols Glossary.............................................7SYNC™ 3........................................................307General Information.........................................307SYNC™ 3 Troubleshooting......................367SYNC™ Applications andServices........................................................294911 Assist...............................................................295SYNC Mobile Apps............................................296SYNC™...........................................................290General Information.........................................290SYNC™ Troubleshooting.........................299
443EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingIndex