2018 FORD ECOSPORT service schedule

Tire Care.........................................................245
Using Summer Tires..................................260
Using Snow Chains...................................260
Tire Pressure Monitoring System...........261
Changing a Road Wheel..........................265
Lug Nuts.........................................................270
Capacities and Specifications
Engine Specifications - 2.0L....................271
Engine Specifications - 1.0L EcoBoost™.........................................................................272
Transmission Specifications - 2.0L......273
Transmission Specifications - 1.0LEcoBoost™...............................................274
Motorcraft Parts - 1.0L EcoBoost™......275
Motorcraft Parts - 2.0L.............................276
Vehicle Identification Number................277
Vehicle Certification Label......................278
Transmission Code Designation...........278
Capacities and Specifications - 1.0LEcoBoost™...............................................279
Capacities and Specifications - 2.0L........................................................................282
Audio System
General Information..................................285
Audio Unit - Vehicles With: SYNC........285
Audio Unit - Vehicles With: SYNC 3.....288
USB Port........................................................289
SYNC™
General Information..................................290
Using Voice Recognition...........................291
Using SYNC™ With Your Phone...........293
SYNC™ Applications and Services......294
Using SYNC™ With Your Media Player........................................................................298
SYNC™ Troubleshooting........................299
SYNC™ 3
General Information..................................307
Home Screen.................................................317
Using Voice Recognition...........................319
Entertainment..............................................325
Phone..............................................................334
Navigation.....................................................340
Apps................................................................350
Settings..........................................................353
SYNC™ 3 Troubleshooting.....................367
Accessories
Accessories...................................................379
Ford Protect
Ford Protect...................................................381
Scheduled Maintenance
General Maintenance Information......383
Normal Scheduled Maintenance.........386
Special Operating Conditions ScheduledMaintenance............................................389
Scheduled Maintenance Record..........390
Appendices
End User License Agreement.................401
Type Approvals...........................................426
5EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingTable of Contents

We offer a number of convenient ways foryou to contact us, and to manage youraccount.
Call 1-800-727-7000.
For more information about Ford Creditand access to Account Manager, go towww.ford.com/finance.
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the higheststandards using quality parts. Werecommend that you demand the use ofgenuine Ford and Motorcraft partswhenever your vehicle requires scheduledmaintenance or repair. You can clearlyidentify genuine Ford and Motorcraft partsby looking for the Ford, FoMoCo orMotorcraft branding on the parts or theirpackaging.
Scheduled Maintenance andMechanical Repairs
One of the best ways for you to make surethat your vehicle provides years of serviceis to have it maintained in line with ourrecommendations using parts thatconform to the specifications detailed inthis Owner’s Manual. Genuine Ford andMotorcraft parts meet or exceed thesespecifications.
Collision Repairs
We hope that you never experience acollision, but accidents do happen.Genuine Ford replacement collision partsmeet our stringent requirements for fit,finish, structural integrity, corrosionprotection and dent resistance. During
vehicle development we validate thatthese parts deliver the intended level ofprotection as a whole system. A great wayto know for sure you are getting this levelof protection is to use genuine Fordreplacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacementparts are the only replacement parts thatbenefit from a Ford Warranty. The FordWarranty may not cover damage causedto your vehicle as a result of failednon-Ford parts. For additional information,refer to the terms and conditions of theFord Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what iscovered and what is not covered by yourvehicle’s New Vehicle Limited Warranty,see the Warranty Manual that is providedto you along with your Owner’s Manual.
Special Instructions
For your added safety, your vehicle is fittedwith sophisticated electronic controls.
WARNINGS
You risk death or serious injury toyourself and others if you do notfollow the instruction highlighted bythe warning symbol. Failure to follow thespecific warnings and instructions couldresult in personal injury.
NEVER use a rearward facing childrestraint on a seat protected by anACTIVE AIRBAG in front of it, DEATHor SERIOUS INJURY to the CHILD canoccur.
12EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingIntroduction

ActionMessage
Displays when the service interval has been reset.Service Done
Displays when the date and time is not set. If the dateand time are set and the message remains, contactan authorized dealer.
Maintenance Reminder Set ToOff
Indicates that your vehicle has reached the estimatedtime or distance for the scheduled maintenance.Contact an authorized dealer.
Service Required
MyKey
ActionMessage
Displays when you are programming a MyKey.Create MyKey
Displays when you are programming a MyKey.Hold OK to Create MyKey
Displays when trying to create a MyKey with a keyalready designated as a MyKey.Key is Already a MyKey
Displays when you are programming a MyKey and thekey is not correctly positioned in the backup slot.Place Key in Backup Location
Displays if the system fails to create a MyKey.MyKey not Created
Displays when MyKey is active.MyKey Active Drive Safely
Displays when a MyKey is in use and the MyKey speedlimit is reached.Check Speed Drive Safely
Displays when starting your vehicle, a MyKey is in useand the MyKey speed limit is on.Speed Limited to avg speedmetric:##0 km/h
Speed Limited to avg speedimperial:##0 MPH
Displays when a MyKey is in use and the vehicle speedapproaches a preset speed limit.Near Vehicle Top Speed
Displays when a MyKey is in use and the MyKey speedlimit is reached.Vehicle at Top Speed of MyKeySetting
Displays when a MyKey is in use and seatbelt reminderis activated.Buckle Up to Unmute Audio
Displays when a MyKey is in use and you try to switchthe parking aid system off.MyKey Park Aid Cannot beDeactivated
93EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingInformation Displays

•Incorrect fuel for climatic conditions.
•Incorrect engine oil viscosity forclimactic conditions.
Note:Some vehicles have a lifetime fuelfilter that is integrated with the fuel tank.Regular maintenance or replacement is notneeded.
Note:If these checks do not help youcorrect the concern, have your vehiclechecked as soon as possible.
Noise Emissions Warranty,Prohibited Tampering Acts andMaintenance
On January 1, 1978, Federal regulationbecame effective governing the noiseemission on trucks over 10,000 lb(4,536 kg) Gross Vehicle Weight Rating(GVWR). The preceding statementsconcerning prohibited tampering acts andmaintenance, and the noise warrantyfound in the Warranty Guide, areapplicable to complete chassis cabs over10,000 lb (4,536 kg) GVWR.
CATALYTIC CONVERTER
WARNINGS
Do not park, idle or drive your vehicleon dry grass or other dry groundcover. The emission system heats upthe engine compartment and exhaustsystem, creating the risk of fire.
The normal operating temperatureof the exhaust system is very high.Never work around or attempt torepair any part of the exhaust system untilit has cooled. Use special care whenworking around the catalytic converter.The catalytic converter heats up to a veryhigh temperature after only a short periodof engine operation and stays hot after theengine is switched off.
WARNINGS
Exhaust leaks may result in entry ofharmful and potentially lethal fumesinto the passenger compartment. Ifyou smell exhaust fumes inside yourvehicle, have your vehicle inspectedimmediately. Do not drive if you smellexhaust fumes.
Your vehicle has various emission controlcomponents and a catalytic converter thatenables it to comply with applicableexhaust emission standards.
To make sure that the catalytic converterand other emission control componentscontinue to work properly:
•Do not crank the engine for more than10 seconds at a time.
•Do not run the engine with a spark pluglead disconnected.
•Do not push-start or tow-start yourvehicle. Use booster cables. SeeCatalytic Converter (page 135).
•Use only the specified fuel listed.
•Do not switch the ignition off when yourvehicle is moving.
•Avoid running out of fuel.
•Have the items listed in scheduledmaintenance information performedaccording to the specified schedule.
Note:Resulting component damage maynot be covered by the vehicle Warranty.
The scheduled maintenance items listedin scheduled maintenance information areessential to the life and performance ofyour vehicle and to its emissions system.
If you use anything other than Ford,Motorcraft or Ford-authorized parts formaintenance replacements or for serviceof components affecting emission control,such non-Ford parts should be equivalentto genuine Ford Motor Company parts inperformance and durability.
135EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingEngine Emission Control

ESSENTIAL TOWING CHECKS
Follow these guidelines for safe towing:
•Do not tow a trailer until you drive yourvehicle at least 1,000 mi (1,600 km).
•Consult your local motor vehicle lawsfor towing a trailer.
•See the instructions included withtowing accessories for the properinstallation and adjustmentspecifications.
•Service your vehicle more frequently ifyou tow a trailer. See your scheduledmaintenance information.
•If you use a rental trailer, follow theinstructions the rental agency givesyou.
You can find information on loadspecification terms found on the tire labeland Safety Compliance label as well asinstructions on calculating your vehicle'sload in the Load Carrying chapter. SeeLoad Limit (page 165).
Remember to account for the trailertongue weight as part of your vehicle loadwhen calculating the total vehicle weight.
Hitches
Do not use a hitch that either clamps ontothe bumper or attaches to the axle.
Distribute the trailer load so 10-15% of thetotal trailer weight is on the tongue.
Safety Chains
Note:Never attach safety chains to thebumper.
Always connect the safety chains to thehook retainers of your vehicle hitch.
To connect the trailer’s safety chains, crossthem under the trailer tongue and allowenough slack for turning tight corners. Donot allow the chains to drag on the ground.
Trailer Brakes
WARNING
Do not connect a trailer's hydraulicbrake system directly to yourvehicle's brake system. Your vehiclemay not have enough braking power andyour chances of having a collision greatlyincrease.
Electric brakes and manual, automatic orsurge-type trailer brakes are safe if youinstall them properly and adjust them tothe manufacturer's specifications. Thetrailer brakes must meet local and federalregulations.
The rating for the tow vehicle's brakingsystem operation is at the gross vehicleweight rating, not the gross combinedweight rating.
Separate functioning brake systemsare required for safe control of towedvehicles and trailers weighing morethan 1500 pounds (680 kilograms)when loaded.
Trailer Lamps
WARNING
Never connect any trailer lamp wiringto the vehicle's tail lamp wiring; thismay damage the electrical systemresulting in fire. Contact your authorizeddealer as soon as possible for assistancein proper trailer tow wiring installation.Additional electrical equipment may berequired.
Trailer lamps are required on most towedvehicles. Make sure all running lights, brakelights, turn signals and hazard lights areworking.
173EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingTowing

GETTING THE SERVICES YOU
NEED
Warranty repairs to your vehicle must beperformed by an authorized dealer. Whileany authorized dealer handling your vehicleline will provide warranty service, werecommend you return to your sellingauthorized dealer who wants to ensureyour continued satisfaction.
Please note that certain warranty repairsrequire special training and equipment, sonot all authorized dealers are authorizedto perform all warranty repairs. This meansthat, depending on the warranty repairneeded, you may have to take your vehicleto another authorized dealer.
A reasonable time must be allowed toperform a repair after taking your vehicleto the authorized dealer. Repairs will bemade using Ford or Motorcraft® parts, orremanufactured or other parts that areauthorized by Ford.
Away From Home
If you are away from home when yourvehicle needs service, contact the FordCustomer Relationship Center or use theonline resources listed below to find thenearest authorized dealer.
In the United States:
Mailing address
Ford Motor CompanyCustomer Relationship CenterP.O. Box 6248Dearborn, MI 48126
Telephone
1-800-392-3673 (FORD)(TDD for the hearing impaired:1-800-232-5952)
Additional information and resources areavailable online:
Website
www.owner.ford.com
These are some of the items that can befound online:
•U.S. dealer locator by Dealer Name,City/State or Zip Code.
•Owner Manuals.
•Maintenance Schedules.
•Recalls.
•Ford Extended Service Plans.
•Ford Genuine Accessories.
•Service specials and promotions.
In Canada:
Mailing address
Customer Relationship CentreFord Motor Company of Canada, LimitedP.O. Box 2000Oakville, Ontario L6K 0C8
Telephone
1-800-565-3673 (FORD)
Website
www.ford.ca
Twitter
@FordServiceCA (English Canada)@FordServiceQC (Quebec)
Additional Assistance
If you have questions or concerns, or areunsatisfied with the service you arereceiving, follow these steps:
1.Contact your Sales Representative orService Advisor at your selling orservicing authorized dealer.
186EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingCustomer Assistance

You are required to submit your warrantydispute to BBB AUTO LINE before assertingin court any rights or remedies conferredby California Civil Code Section 1793.22(b).You are also required to use BBB AUTOLINE before exercising rights or seekingremedies created by the FederalMagnuson-Moss Warranty Act, 15 U.S.C.sec. 2301 et seq. If you choose to seekredress by pursuing rights and remediesnot created by California Civil Code Section1793.22(b) or the Magnuson-MossWarranty Act, resort to BBB AUTO LINE isnot required by those statutes.
THE BETTER BUSINESS
BUREAU (BBB) AUTO LINE
PROGRAM (U.S. ONLY)
Your satisfaction is important to FordMotor Company and to your dealer. If awarranty concern has not been resolvedusing the three-step procedure outlinedearlier in this chapter in the Getting theServices you need section, you may beeligible to participate in the BBB AUTOLINE program.
The BBB AUTO LINE program consists oftwo parts – mediation and arbitration.During mediation, a representative of theBBB will contact both you and Ford MotorCompany to explore options for settlementof the claim. If an agreement is not reachedduring mediation or you do not want toparticipate in mediation, and if your claimis eligible, you may participate in thearbitration process. An arbitration hearingwill be scheduled so that you can presentyour case in an informal setting before animpartial person. The arbitrator willconsider the testimony provided and makea decision after the hearing.
Disputes submitted to the BBB AUTO LINEprogram are usually decided within fortydays after you file your claim with the BBB.You are not bound by the decision, andmay reject the decision and proceed tocourt where all findings of the BBB AutoLine dispute, and decision, are admissiblein the court action. Should you choose toaccept the BBB AUTO LINE decision, Fordis then bound by the decision, and mustcomply with the decision within 30 daysof receipt of your acceptance letter.
BBB AUTO LINE Application: Using theinformation provided below, please call orwrite to request a program application.You will be asked for your name andaddress, general information about yournew vehicle, information about yourwarranty concerns, and any steps you havealready taken to try to resolve them. ACustomer Claim Form will be mailed thatwill need to be completed, signed andreturned to the BBB along with proof ofownership. Upon receipt, the BBB willreview the claim for eligibility under theProgram Summary Guidelines.
You can get more information bycalling BBB AUTO LINE at1-800-955-5100, or writing to:
BBB AUTO LINE3033 Wilson Boulevard, Suite 600Arlington, Virginia 22201
BBB AUTO LINE applications can also berequested by calling the Ford MotorCompany Customer Relationship Centerat 1-800-392-3673.
Note:Ford Motor Company reserves theright to change eligibility limitations, modifyprocedures, or to discontinue this processat any time without notice and withoutobligation.
188EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingCustomer Assistance

AUTOMATIC TRANSMISSION
FLUID CHECK
The automatic transmission does not havea transmission fluid dipstick.
Have an authorized dealer check andchange the transmission fluid at thecorrect service interval. See ScheduledMaintenance (page 383). Yourtransmission does not consume fluid.However, if the transmission slips, shiftsslowly or if you notice a sign of leakingfluid, contact an authorized dealer.
Do not use supplemental transmissionfluid additives, treatments or cleaningagents. The use of these materials mayaffect transmission operation and resultin damage to internal transmissioncomponents.
BRAKE FLUID CHECK
WARNINGS
Do not use any fluid other than therecommended brake fluid as this willreduce brake efficiency. Use ofincorrect fluid could result in the loss ofvehicle control, serious personal injury ordeath.
Only use brake fluid from a sealedcontainer. Contamination with dirt,water, petroleum products or othermaterials may result in brake systemdamage or failure. Failure to adhere to thiswarning could result in the loss of vehiclecontrol, serious personal injury or death.
Do not allow the fluid to touch yourskin or eyes. If this happens, rinse theaffected areas immediately withplenty of water and contact your physician.
WARNINGS
A fluid level between the MAX andMIN lines is within the normaloperating range and there is no needto add fluid. A fluid level not in the normaloperating range could compromise theperformance of the system. Have yourvehicle checked immediately.
To avoid fluid contamination, the reservoircap must remain in place and fully tight,unless you are adding fluid.
Only use fluid that meets Fordspecifications. See Capacities andSpecifications (page 271).
212EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingMaintenance