Introduction
About This Manual..........................................7
Symbols Glossary............................................7
Data Recording.................................................9
California Proposition 65.............................11
Perchlorate........................................................11
Ford Credit.........................................................11
Replacement Parts Recommendation............................................................................12
Special Notices...............................................12
Mobile Communications Equipment............................................................................13
Export Unique Options................................14
Environment
Protecting the Environment.......................15
Child Safety
General Information......................................16
Installing Child Restraints............................17
Booster Seats.................................................23
Child Restraint Positioning........................25
Child Safety Locks........................................26
Seatbelts
Principle of Operation.................................28
Fastening the Seatbelts.............................29
Seatbelt Height Adjustment......................31
Seatbelt Warning Lamp and IndicatorChime.............................................................31
Seatbelt Reminder........................................32
Child Restraint and SeatbeltMaintenance...............................................34
Seatbelt Extension.......................................34
Personal Safety System™
Personal Safety System™.........................35
Supplementary RestraintsSystem
Principle of Operation.................................36
Driver and Passenger Airbags...................37
Front Passenger Sensing System...........38
Side Airbags....................................................40
Driver and Passenger Knee Airbags........41
Safety Canopy™............................................42
Crash Sensors and Airbag Indicator.......43
Airbag Disposal..............................................44
Keys and Remote Controls
Principle of Operation.................................45
General Information on RadioFrequencies.................................................45
Remote Control.............................................45
Replacing a Lost Key or Remote Control..........................................................................49
MyKey™
Principle of Operation.................................50
Creating a MyKey............................................51
Programming a MyKey................................52
Clearing All MyKeys......................................52
Checking MyKey System Status..............52
Using MyKey With Remote StartSystems........................................................53
MyKey Troubleshooting..............................53
Doors and Locks
Locking and Unlocking................................54
Keyless Entry...................................................57
Tailgate.............................................................59
Security
Passive Anti-Theft System.........................61
Anti-Theft Alarm...........................................63
Steering Wheel
Adjusting the Steering Wheel..................65
1EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingTable of Contents
Cold Weather Precautions.......................178
Driving Through Water...............................178
Floor Mats.......................................................179
Roadside Emergencies
Roadside Assistance...................................181
Hazard Flashers...........................................182
Fuel Shutoff...................................................182
Jump Starting the Vehicle........................183
Post-Crash Alert System..........................185
Customer Assistance
Getting the Services You Need..............186
In California (U.S. Only).............................187
The Better Business Bureau (BBB) AutoLine Program (U.S. Only).....................188
Utilizing the Mediation/ArbitrationProgram (Canada Only).......................189
Getting Assistance Outside the U.S. andCanada.......................................................189
Ordering Additional Owner's Literature..........................................................................191
Reporting Safety Defects (U.S. Only)..........................................................................191
Reporting Safety Defects (Canada Only)..........................................................................191
Fuses
Fuse Box Locations.....................................193
Fuse Specification Chart..........................193
Changing a Fuse.........................................200
Maintenance
General Information..................................202
Opening and Closing the Hood.............202
Under Hood Overview - 2.0L.................203
Under Hood Overview - 1.0L EcoBoost™........................................................................204
Engine Oil Dipstick - 1.0L EcoBoost™........................................................................205
Engine Oil Dipstick - 2.0L........................206
Engine Oil Check........................................206
Oil Change Indicator Reset.....................207
Engine Cooling Fan....................................207
Engine Coolant Check..............................208
Automatic Transmission Fluid Check.........................................................................212
Brake Fluid Check........................................212
Washer Fluid Check....................................213
Changing the 12V Battery.........................213
Checking the Wiper Blades......................215
Changing the Wiper Blades.....................215
Adjusting the Headlamps.........................216
Removing a Headlamp..............................217
Changing a Bulb...........................................218
Bulb Specification Chart..........................226
Changing the Engine Air Filter................227
Drive Belt Routing - 1.0L EcoBoost™........................................................................228
Drive Belt Routing - 2.0L..........................228
Vehicle Care
General Information..................................229
Cleaning Products......................................229
Cleaning the Exterior.................................230
Waxing.............................................................231
Cleaning the Engine....................................231
Cleaning the Windows and Wiper Blades........................................................................232
Cleaning the Interior...................................232
Cleaning the Instrument Panel andInstrument Cluster Lens.......................233
Cleaning Leather Seats.............................233
Repairing Minor Paint Damage.............234
Cleaning the Wheels.................................234
Vehicle Storage............................................234
Body Styling Kits.........................................236
Wheels and Tires
General Information...................................237
Tire Sealant and Inflator Kit...................239
4EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingTable of Contents
Tire Care.........................................................245
Using Summer Tires..................................260
Using Snow Chains...................................260
Tire Pressure Monitoring System...........261
Changing a Road Wheel..........................265
Lug Nuts.........................................................270
Capacities and Specifications
Engine Specifications - 2.0L....................271
Engine Specifications - 1.0L EcoBoost™.........................................................................272
Transmission Specifications - 2.0L......273
Transmission Specifications - 1.0LEcoBoost™...............................................274
Motorcraft Parts - 1.0L EcoBoost™......275
Motorcraft Parts - 2.0L.............................276
Vehicle Identification Number................277
Vehicle Certification Label......................278
Transmission Code Designation...........278
Capacities and Specifications - 1.0LEcoBoost™...............................................279
Capacities and Specifications - 2.0L........................................................................282
Audio System
General Information..................................285
Audio Unit - Vehicles With: SYNC........285
Audio Unit - Vehicles With: SYNC 3.....288
USB Port........................................................289
SYNC™
General Information..................................290
Using Voice Recognition...........................291
Using SYNC™ With Your Phone...........293
SYNC™ Applications and Services......294
Using SYNC™ With Your Media Player........................................................................298
SYNC™ Troubleshooting........................299
SYNC™ 3
General Information..................................307
Home Screen.................................................317
Using Voice Recognition...........................319
Entertainment..............................................325
Phone..............................................................334
Navigation.....................................................340
Apps................................................................350
Settings..........................................................353
SYNC™ 3 Troubleshooting.....................367
Accessories
Accessories...................................................379
Ford Protect
Ford Protect...................................................381
Scheduled Maintenance
General Maintenance Information......383
Normal Scheduled Maintenance.........386
Special Operating Conditions ScheduledMaintenance............................................389
Scheduled Maintenance Record..........390
Appendices
End User License Agreement.................401
Type Approvals...........................................426
5EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingTable of Contents
We offer a number of convenient ways foryou to contact us, and to manage youraccount.
Call 1-800-727-7000.
For more information about Ford Creditand access to Account Manager, go towww.ford.com/finance.
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the higheststandards using quality parts. Werecommend that you demand the use ofgenuine Ford and Motorcraft partswhenever your vehicle requires scheduledmaintenance or repair. You can clearlyidentify genuine Ford and Motorcraft partsby looking for the Ford, FoMoCo orMotorcraft branding on the parts or theirpackaging.
Scheduled Maintenance andMechanical Repairs
One of the best ways for you to make surethat your vehicle provides years of serviceis to have it maintained in line with ourrecommendations using parts thatconform to the specifications detailed inthis Owner’s Manual. Genuine Ford andMotorcraft parts meet or exceed thesespecifications.
Collision Repairs
We hope that you never experience acollision, but accidents do happen.Genuine Ford replacement collision partsmeet our stringent requirements for fit,finish, structural integrity, corrosionprotection and dent resistance. During
vehicle development we validate thatthese parts deliver the intended level ofprotection as a whole system. A great wayto know for sure you are getting this levelof protection is to use genuine Fordreplacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacementparts are the only replacement parts thatbenefit from a Ford Warranty. The FordWarranty may not cover damage causedto your vehicle as a result of failednon-Ford parts. For additional information,refer to the terms and conditions of theFord Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what iscovered and what is not covered by yourvehicle’s New Vehicle Limited Warranty,see the Warranty Manual that is providedto you along with your Owner’s Manual.
Special Instructions
For your added safety, your vehicle is fittedwith sophisticated electronic controls.
WARNINGS
You risk death or serious injury toyourself and others if you do notfollow the instruction highlighted bythe warning symbol. Failure to follow thespecific warnings and instructions couldresult in personal injury.
NEVER use a rearward facing childrestraint on a seat protected by anACTIVE AIRBAG in front of it, DEATHor SERIOUS INJURY to the CHILD canoccur.
12EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingIntroduction
4.While the safety belt warning light ison, buckle and then unbuckle thesafety belt. After Step 4, the safety beltwarning light flashes for confirmation.
•This will switch the feature off for thatseating position if it is currently on.
•This will switch the feature on for thatseating position if it is currently off.
CHILD RESTRAINT AND
SEATBELT MAINTENANCE
Inspect the vehicle seatbelts and childsafety seat systems periodically to makesure they work properly and are notdamaged. Inspect the vehicle and childrestraint seatbelts to make sure there areno nicks, tears or cuts. Replace ifnecessary. All vehicle seatbelt assemblies,including retractors, buckles, front seatbeltbuckle assemblies, buckle supportassemblies (slide bar-if equipped),shoulder belt height adjusters (ifequipped), shoulder belt guide on seatbackrest (if equipped), child safety seatLATCH and tether anchors, and attachinghardware, should be inspected after acrash. Read the child restraintmanufacturer's instructions for additionalinspection and maintenance informationspecific to the child restraint.
We recommend that all seatbeltassemblies in use in vehicles involved in acrash be replaced. However, if the crashwas minor and an authorized dealer findsthat the belts do not show damage andcontinue to operate properly, they do notneed to be replaced. Seatbelt assembliesnot in use during a crash should also beinspected and replaced if either damageor improper operation is noted.
Properly care for seatbelts. See Seatbelts(page 28).
SEATBELT EXTENSION
WARNINGS
Persons who fit into the vehicle'sseatbelt should not use an extension.Unnecessary use could result inserious personal injury in the event of acrash.
Only use extensions provided free ofcharge by Ford Motor Companydealers. The dealer will provide anextension designed specifically for thisvehicle, model year and seating position.The use of an extension intended foranother vehicle, model year or seatingposition may not offer you the fullprotection of your vehicle’s seatbeltrestraint system.
Never use seatbelt extensions toinstall child restraints.
Do not use a seatbelt extension withan inflatable seatbelt.
Do not use extensions to change thefit of the belt across the torso, overthe lap or to make the seatbeltbuckle easier to reach.
If, because of body size or driving position,it is not possible to properly fasten theseatbelt over your lap and shoulder, anextension that is compatible with theseatbelts is available free of charge fromFord Motor Company dealers. Only Fordseatbelt extensions made by the originalequipment seatbelts manufacturer shouldbe used with Ford seatbelts. Ask yourauthorized dealer if your extension iscompatible with your Ford vehicle restraintsystem.
34EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingSeatbelts
particularly to occupants who are notproperly restrained or are otherwise out ofposition at the time of airbag deployment.Thus, it is extremely important thatoccupants be properly restrained as faraway from the airbag module as possiblewhile maintaining vehicle control.
Routine maintenance of the airbags is notrequired.
DRIVER AND PASSENGER
AIRBAGS
WARNINGS
Do not place your arms on the airbagcover or through the steering wheel.Failure to follow this instructioncould result in personal injury.
Keep the areas in front of the airbagsfree from obstruction. Do not affixanything to or over the airbag covers.Objects could become projectiles duringairbag deployment or in a sudden stop.Failure to follow this instruction couldresult in personal injury or death.
Airbags can kill or injure a child in achild restraint. Never place arear-facing child restraint in front ofan active airbag. If you must use aforward-facing child restraint in the frontseat, move the seat upon which the childrestraint is installed all the way back.
The driver and front passenger airbags willdeploy during significant frontal and nearfrontal crashes.
The driver and passenger front airbagsystem consists of:
•Driver and passenger airbag modules.
•Front passenger sensing system.
· Crash sensors and monitoringsystem with readiness indicator.See Crash Sensors and AirbagIndicator (page 43).
Proper Driver and Front PassengerSeating Adjustment
WARNING
National Highway Traffic SafetyAdministration (NHTSA)recommends a minimum distanceof at least 10 in (25 cm) between anoccupant's chest and the driver airbagmodule.
To properly position yourself away fromthe airbag:
•Move your seat to the rear as far as youcan while still reaching the pedalscomfortably.
•Recline the seat slightly (one or twodegrees) from the upright position.
37EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingSupplementary Restraints System
The system consists of the following:
•Safety Canopy curtain airbags abovethe trim panels over the front and rearside windows identified by a label orwording on the headliner or roof-pillartrim.
•A flexible headliner which opens abovethe side doors to allow air curtaindeployment
· Crash sensors and monitoringsystem with a readinessindicator. See Crash Sensorsand Airbag Indicator (page 43).
Properly restrain children 12 years old andunder in the rear seats. The Safety Canopywill not interfere with children restrainedusing a properly installed child or boosterseat because it is designed to inflatedownward from the headliner above thedoors along the side window opening.
The design and development of the SafetyCanopy included recommended testingprocedures that were developed by agroup of automotive safety experts knownas the Side Airbag Technical WorkingGroup. These recommended testingprocedures help reduce the risk of injuriesrelated to the deployment of side airbags(including the Safety Canopy).
CRASH SENSORS AND
AIRBAG INDICATOR
WARNING
Modifying or adding equipment tothe front end of your vehicle(including hood, bumper system,frame, front end body structure, tow hooksand hood pins) may affect theperformance of the airbag system,increasing the risk of injury. Do not modifyor add equipment to the front end of yourvehicle.
Your vehicle has a collection of crash andoccupant sensors which provideinformation to the restraints controlmodule. The restraints control moduledeploys (activates) the front seatbeltpretensioners, driver airbag, passengerairbag, knee airbag(s), seat mounted sideairbags and Safety Canopy airbags. Basedon the type of crash, the restraints controlmodule deploys the appropriate safetydevices.
The restraints control module alsomonitors the readiness of the above safetydevices plus the crash and occupantsensors. The readiness of the safetysystem is indicated by a warning indicatorlight in the instrument cluster or by abackup tone if the warning light is notworking. Routine maintenance of theairbag is not required.
A difficulty with the system is indicated byone or more of the following:
43EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingSupplementary Restraints System
Keyless Vehicle
ActionMessage
Displayed if the key is not detected by the system. SeePush Button Ignition Switch (page 120).No Key Detected
Displayed as a reminder to turn off the vehicle. SeePush Button Ignition Switch (page 120).Switch ignition off.
Displayed as a reminder to press the brake whilestarting the vehicle.To START Press Brake
Displayed when a valid key is not detected within thevehicle. See Push Button Ignition Switch (page 120).Key Not Inside vehicle
Displays when the key battery is low. Change thebattery as soon as possible. See Remote Control(page 45).
Key Battery low Replace soon
Lighting
ActionMessage
Displays if an electrical malfunction occurs with theheadlamp system. Have your vehicle checked as soonas possible.
Check Headlamp System Seemanual
Maintenance
ActionMessage
Indicates the brake fluid level is low and the brakesystem should be inspected immediately. See BrakeFluid Check (page 212).
Brake fluid level low Servicenow
Indicates that the vehicle sold date has beensuccessful updated. If this date has not been set,contact your authorized dealer.
Maintenance Set initial date
Displays when the date and time are not set.Maintenance Set date
92EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingInformation Displays