Starting and Stopping theEngine
General Information....................................119
Ignition Switch...............................................119
Push Button Ignition Switch....................120
Starting a Gasoline Engine.......................122
Engine Block Heater....................................123
Automatic Engine Shutdown..................124
Unique Driving Characteristics
Auto-Start-Stop...........................................125
Fuel and Refueling
Safety Precautions......................................127
Fuel Quality - Gasoline...............................127
Fuel Filler Funnel Location.......................128
Running Out of Fuel....................................128
Refueling.........................................................130
Fuel Consumption.......................................132
Engine Emission Control
Emission Law................................................134
Catalytic Converter.....................................135
Transmission
Automatic Transmission...........................138
Four-Wheel Drive
Using Four-Wheel Drive............................142
Brakes
General Information...................................146
Hints on Driving With Anti-Lock Brakes.........................................................................146
Parking Brake.................................................147
Hill Start Assist.............................................147
Traction Control
Principle of Operation...............................149
Using Traction Control..............................149
Stability Control
Principle of Operation...............................150
Using Stability Control..............................150
Parking Aids
Principle of Operation.................................151
Rear Parking Aid............................................151
Rear View Camera.......................................152
Cruise Control
Principle of Operation................................156
Using Cruise Control...................................156
Driving Aids
Blind Spot Information System.............158
Cross Traffic Alert........................................159
Steering...........................................................162
Load Carrying
Luggage Anchor Points.............................163
Rear Under Floor Storage.........................163
Luggage Covers............................................163
Roof Racks and Load Carriers................164
Load Limit......................................................165
Towing
Towing a Trailer..............................................171
Trailer Sway Control.....................................171
Recommended Towing Weights............172
Essential Towing Checks...........................173
Towing Points................................................175
Transporting the Vehicle...........................176
Towing the Vehicle on Four Wheels......176
Driving Hints
Breaking-In.....................................................178
Economical Driving.....................................178
3EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingTable of Contents
Cold Weather Precautions.......................178
Driving Through Water...............................178
Floor Mats.......................................................179
Roadside Emergencies
Roadside Assistance...................................181
Hazard Flashers...........................................182
Fuel Shutoff...................................................182
Jump Starting the Vehicle........................183
Post-Crash Alert System..........................185
Customer Assistance
Getting the Services You Need..............186
In California (U.S. Only).............................187
The Better Business Bureau (BBB) AutoLine Program (U.S. Only).....................188
Utilizing the Mediation/ArbitrationProgram (Canada Only).......................189
Getting Assistance Outside the U.S. andCanada.......................................................189
Ordering Additional Owner's Literature..........................................................................191
Reporting Safety Defects (U.S. Only)..........................................................................191
Reporting Safety Defects (Canada Only)..........................................................................191
Fuses
Fuse Box Locations.....................................193
Fuse Specification Chart..........................193
Changing a Fuse.........................................200
Maintenance
General Information..................................202
Opening and Closing the Hood.............202
Under Hood Overview - 2.0L.................203
Under Hood Overview - 1.0L EcoBoost™........................................................................204
Engine Oil Dipstick - 1.0L EcoBoost™........................................................................205
Engine Oil Dipstick - 2.0L........................206
Engine Oil Check........................................206
Oil Change Indicator Reset.....................207
Engine Cooling Fan....................................207
Engine Coolant Check..............................208
Automatic Transmission Fluid Check.........................................................................212
Brake Fluid Check........................................212
Washer Fluid Check....................................213
Changing the 12V Battery.........................213
Checking the Wiper Blades......................215
Changing the Wiper Blades.....................215
Adjusting the Headlamps.........................216
Removing a Headlamp..............................217
Changing a Bulb...........................................218
Bulb Specification Chart..........................226
Changing the Engine Air Filter................227
Drive Belt Routing - 1.0L EcoBoost™........................................................................228
Drive Belt Routing - 2.0L..........................228
Vehicle Care
General Information..................................229
Cleaning Products......................................229
Cleaning the Exterior.................................230
Waxing.............................................................231
Cleaning the Engine....................................231
Cleaning the Windows and Wiper Blades........................................................................232
Cleaning the Interior...................................232
Cleaning the Instrument Panel andInstrument Cluster Lens.......................233
Cleaning Leather Seats.............................233
Repairing Minor Paint Damage.............234
Cleaning the Wheels.................................234
Vehicle Storage............................................234
Body Styling Kits.........................................236
Wheels and Tires
General Information...................................237
Tire Sealant and Inflator Kit...................239
4EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingTable of Contents
Tire Care.........................................................245
Using Summer Tires..................................260
Using Snow Chains...................................260
Tire Pressure Monitoring System...........261
Changing a Road Wheel..........................265
Lug Nuts.........................................................270
Capacities and Specifications
Engine Specifications - 2.0L....................271
Engine Specifications - 1.0L EcoBoost™.........................................................................272
Transmission Specifications - 2.0L......273
Transmission Specifications - 1.0LEcoBoost™...............................................274
Motorcraft Parts - 1.0L EcoBoost™......275
Motorcraft Parts - 2.0L.............................276
Vehicle Identification Number................277
Vehicle Certification Label......................278
Transmission Code Designation...........278
Capacities and Specifications - 1.0LEcoBoost™...............................................279
Capacities and Specifications - 2.0L........................................................................282
Audio System
General Information..................................285
Audio Unit - Vehicles With: SYNC........285
Audio Unit - Vehicles With: SYNC 3.....288
USB Port........................................................289
SYNC™
General Information..................................290
Using Voice Recognition...........................291
Using SYNC™ With Your Phone...........293
SYNC™ Applications and Services......294
Using SYNC™ With Your Media Player........................................................................298
SYNC™ Troubleshooting........................299
SYNC™ 3
General Information..................................307
Home Screen.................................................317
Using Voice Recognition...........................319
Entertainment..............................................325
Phone..............................................................334
Navigation.....................................................340
Apps................................................................350
Settings..........................................................353
SYNC™ 3 Troubleshooting.....................367
Accessories
Accessories...................................................379
Ford Protect
Ford Protect...................................................381
Scheduled Maintenance
General Maintenance Information......383
Normal Scheduled Maintenance.........386
Special Operating Conditions ScheduledMaintenance............................................389
Scheduled Maintenance Record..........390
Appendices
End User License Agreement.................401
Type Approvals...........................................426
5EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingTable of Contents
Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten seatbelt
Flammable
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard flashers
Heated rear window
Windshield defrosting system
Interior luggage compartmentrelease
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
8EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingIntroduction
Note operating instructions
Horn control
Panic alarm
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Requires registered technician
Safety alert
See Owner's Manual
See Service Manual
Service engine soon
Passenger airbag activated
Passenger airbag deactivated
Side airbag
Shield the eyes
Stability control
Windshield wiping system
Windshield wash and wipe
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle arecapable of collecting and storingdiagnostic information about your vehicle.This potentially includes information aboutthe performance or status of varioussystems and modules in the vehicle, suchas engine, throttle, steering or brakesystems. In order to properly diagnose andservice your vehicle, Ford Motor Company(Ford of Canada in Canada), and serviceand repair facilities may access or shareamong them vehicle diagnosticinformation received through a directconnection to your vehicle whendiagnosing or servicing your vehicle.Additionally, Ford Motor Company (Fordof Canada, in Canada) may, wherepermitted by law, use vehicle diagnosticinformation for vehicle improvement orwith other information we may have aboutyou, (for example, your contactinformation), to offer you products orservices that may interest you. Data maybe provided to our service providers suchas part suppliers that may help diagnosemalfunctions, and who are similarlyobligated to protect data. We retain this
9EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingIntroduction
or where required by law enforcement,other government authorities or otherthird parties acting with lawfulauthority. Other parties may seek toaccess the information independentlyof Ford Motor Company and Ford ofCanada.
Note:Including to the extent that anylaw pertaining to Event Data Recordersapplies to SYNC or its features, pleasenote the following: Once 911 Assist (ifequipped) is enabled (set ON), 911 Assistmay, through any paired and connectedcell phone, disclose to emergencyservices that the vehicle has been in acrash involving the deployment of anairbag or, in certain vehicles, theactivation of the fuel pump shut-off.Certain versions or updates to 911 Assistmay also be capable of being used toelectronically or verbally provide to 911operators the vehicle location (such aslatitude and longitude), and/or otherdetails about the vehicle or crash orpersonal information about theoccupants to assist 911 operators toprovide the most appropriate emergencyservices. If you do not want to disclosethis information, do not activate the 911Assist feature. See SYNC™ (page 290).
Additionally, when you connect toTraffic, Directions and Information (ifequipped, U.S. only), the service usesGPS technology and advanced vehiclesensors to collect the vehicle’s currentlocation, travel direction, and speed(“vehicle travel information”), only tohelp provide you with the directions,traffic reports, or business searchesthat you request. If you do not wantFord or its vendors to receive thisinformation, do not activate theservice. For more information, seeTraffic, Directions and Information,Terms and Conditions. See SYNC™(page 290).
CALIFORNIA PROPOSITION 65
WARNINGS
Some constituents of engineexhaust, certain vehicle components,certain fluids contained in vehiclesand certain products of component wearcontain or emit chemicals known to theState of California to cause cancer andbirth defects or other reproductive harm.
Battery posts, terminals and relatedaccessories contain lead and leadcompounds, chemicals known to theState of California to cause cancer andreproductive harm. Batteries also containother chemicals known to the State ofCalifornia to cause cancer. Wash yourhands after handling.
PERCHLORATE
Certain components in your vehicle suchas airbag modules, seatbelt pretensionersand remote control batteries may containperchlorate material. Special handlingmay apply for service or vehicle end of lifedisposal.
For more information visit:
Web Address
www.dtsc.ca.gov/hazard-ouswaste/perchlorate
FORD CREDIT
US Only
Ford Credit offers a full range of financingand lease plans to help you acquire yourvehicle. If you have financed or leased yourvehicle through Ford Credit, thank you foryour business.
11EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingIntroduction
PRINCIPLE OF OPERATION
The system allows you to program keyswith restricted driving modes to promotegood driving habits. All but one of the keysprogrammed to the vehicle can beactivated with these restricted modes.
Any keys that have not been programmedare referred to as administrator keys oradmin keys. These can be used to:
•Create a MyKey.
•Program configurable MyKey settings.
•Clear all MyKey features.
When you have created a MyKey, you canaccess the following information using theinformation display:
•How many admin keys and MyKeys areprogrammed to your vehicle.
•The total distance your vehicle hastraveled using a MyKey.
Note: All MyKeys are programmed to thesame settings. You cannot program themindividually.
Note:For vehicles with keyless start, whenboth a MyKey and an admin key are present,the admin fob will be recognized by thevehicle to start the engine.
Non-configurable Settings
The following settings cannot be changedby an admin key user:
•Seatbelt minder. You cannot disablethis feature. The audio system willmute when the front seat occupants'seatbelts are not fastened.
•Early low fuel. The low-fuel warningactivates earlier, giving the MyKey usermore time to refuel.
•Driver assist features, if equipped onyour vehicle, are forced on: parking aid,blind spot information system (BLIS)with cross traffic alert, lane departurewarning and forward collision warningsystem.
Configurable Settings
WARNING
Do not set MyKey maximum speedlimit to a limit that will prevent thedriver from maintaining a safe speedconsidering posted speed limits andprevailing road conditions. The driver isalways responsible to drive in accordancewith local laws and prevailing conditions.Failure to do so could result in accident orinjury.
With an admin key, you can configurecertain MyKey settings when you firstcreate a MyKey and before you recycle thekey or restart the vehicle.
50EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingMyKey™ (If Equipped)
Note: When you lock your vehicle forseveral weeks, the remote control switchesoff. Your vehicle must be unlocked and theengine started using the key. Unlocking andstarting your vehicle once will enable theremote control.
Press the button to unlock all thethe doors. The turn signals willflash once.
Reprogramming the UnlockingFunction
You can reprogram the unlocking function.Using the remote control, you can choosebetween unlocking only the driver door orall doors in the first press. To do so, pressand hold lock and unlock buttons in theremote control for 4 seconds. The turnlamps will flash twice. To revert, repeatthe process. You can also reprogramthrough the cluster. See InformationDisplays (page 85).
Locking the Doors
Press the button to lock all thedoors. The direction indicatorswill flash.
Press the button again within threeseconds to confirm that all the doors areclosed. The doors will lock again, the hornwill sound once and the direction indicatorswill flash if all the doors and the luggagecompartment are closed.
Note:If hood or luggage compartment isopen when you press the button once, thedirection indicators will not flash. Thisindicates your vehicle did not lock. If a reardoor, the luggage compartment or the hoodis open (on vehicles with an anti-theftalarm) when you press the button againwithin three seconds, the horn sounds twiceand the direction indicators will not flash.This indicates your vehicle locked but thereis one or more items open.
Note:The direction indicators will flash aslocking feedback only when ignition is OFF.
Automatic Relocking (If Equipped)
The doors will relock automatically if youdo not open a door within 45 seconds ofunlocking the doors with the remotecontrol. The door locks and the alarm willreturn to their previous state.
This feature will be disabled when youreceive the vehicle.You can switch thisfeature on or off in the information display.See Information Displays (page 85).
Locking and Unlocking the Doorswith the Key
Note:Do not leave your keys in your vehicle.
Locking with the Key
Turn the top of the key toward the front ofyour vehicle.
Unlocking with the Key
Note: If the child safety locks are on andyou pull the interior handle, you will onlyswitch off the emergency locking, not thechild safety lock. You can only open thedoors using the external door handle.
Note:If the doors have been unlocked usingthis method, the doors must be lockedindividually until the central locking functionhas been repaired.
Turn the top of the key toward the rear ofyour vehicle. You can unlock all otherdoors individually by pulling the interiordoor handles.
Note:When the central locking functionfails to operate, lock the doors individuallyusing the key in the position shown.
55EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingDoors and Locks