Economical Driving......................................114
Driving Through Water................................115
Floor Mats........................................................115
Roadside Emergencies
Roadside Assistance...................................117
Hazard Flashers............................................118
Fuel Shutoff....................................................118
Jump Starting the Vehicle.........................119
Transporting the Vehicle............................121
Customer Assistance
Getting the Services You Need...............122
In California (U.S. Only).............................123
The Better Business Bureau (BBB) AutoLine Program (U.S. Only)......................124
Utilizing the Mediation/ArbitrationProgram (Canada Only).......................125
Getting Assistance Outside the U.S. andCanada........................................................125
Ordering Additional Owner's Literature.........................................................................126
Reporting Safety Defects (U.S. Only)..........................................................................127
Reporting Safety Defects (Canada Only)..........................................................................127
Fuses
Fuse Specification Chart..........................129
Changing a Fuse...........................................137
Maintenance
General Information...................................139
Opening and Closing the Hood..............139
Under Hood Overview...............................139
Engine Oil Dipstick.......................................141
Engine Oil Check...........................................141
Oil Change Indicator Reset......................142
Engine Coolant Check...............................142
Automatic Transmission Fluid Check.........................................................................146
Brake Fluid Check........................................149
Power Steering Fluid Check....................150
Washer Fluid Check....................................150
Changing the 12V Battery..........................151
Checking the Wiper Blades......................152
Changing the Wiper Blades.....................152
Adjusting the Headlamps.........................153
Removing a Headlamp..............................154
Changing a Bulb...........................................154
Bulb Specification Chart..........................156
Changing the Engine Air Filter................158
Vehicle Care
General Information...................................159
Cleaning Products.......................................159
Cleaning the Exterior..................................159
Waxing..............................................................161
Cleaning the Engine.....................................161
Cleaning the Windows and Wiper Blades..........................................................................161
Cleaning the Interior...................................162
Cleaning the Instrument Panel andInstrument Cluster Lens.......................162
Repairing Minor Paint Damage..............163
Cleaning the Wheels..................................163
Vehicle Storage............................................164
Wheels and Tires
General Information...................................166
Tire Care..........................................................167
Using Snow Chains.....................................185
Tire Pressure Monitoring System..........186
Changing a Road Wheel...........................189
Technical Specifications...........................192
Capacities and Specifications
Engine Specifications - 6.2L...................194
Engine Specifications - 6.8L...................194
Motorcraft Parts - 6.2L..............................195
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Table of Contents
Coolant Change
At specific mileage intervals, as listed inthe scheduled maintenance information,the coolant should be changed. Addprediluted coolant approved to the correctspecification. See Capacities andSpecifications (page 194).
Fail-Safe Cooling
Fail-safe cooling allows you to temporarilydrive your vehicle before any incrementalcomponent damage occurs. The fail-safedistance depends on ambienttemperature, vehicle load and terrain.
How Fail-Safe Cooling Works
If the engine begins to overheat, thecoolant temperature gauge moves towardthe red zone:
A warning lamp illuminates anda message may appear in theinformation display.
If the engine reaches a presetover-temperature condition, the engineautomatically switches to alternatingcylinder operation. Each disabled cylinderacts as an air pump and cools the engine.
When this occurs, your vehicle stilloperates, however:
•Engine power is limited.
•The air conditioning system turns off.
Continued operation increases the enginetemperature, causing the engine tocompletely shut down. Your steering andbraking effort increases in this situation.
When the engine temperature cools, youcan re-start the engine. Have your vehiclechecked as soon as possible to minimizeengine damage.
When Fail-Safe Mode Is Activated
WARNINGS
Fail-safe mode is for use duringemergencies only. Operate yourvehicle in fail-safe mode only as longas necessary to bring your vehicle to restin a safe location and seek immediaterepairs. When in fail-safe mode, yourvehicle will have limited power, will not beable to maintain high-speed operation, andmay completely shut down withoutwarning, potentially losing engine power,power steering assist, and power brakeassist, which may increase the possibilityof a crash resulting in serious injury.
Never remove the coolant reservoircap when the engine is running orhot.
Your vehicle has limited engine powerwhen in the fail-safe mode, drive yourvehicle with caution. Your vehicle does notmaintain high-speed operation and theengine may operate poorly.
Remember that the engine is capable ofautomatically shutting down to preventengine damage. In this situation:
1. Pull off the road as soon as safelypossible and switch the engine off.
2. If you are a member of a roadsideassistance program, we recommendthat you contact your roadsideassistance service provider.
3. If this is not possible, wait a shortperiod for the engine to cool.
4. Check the coolant level. If the coolantlevel is at or below the minimum mark,add prediluted coolant immediately.
5. When the engine temperature cools,you can re-start the engine. Have yourvehicle checked as soon as possible tominimize engine damage.
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Maintenance
In order to provide the best possibleexperience, use the contact form to reportany station issues found while listening toa station broadcasting with HD Radio
technology. Independent entities own andoperate each station. These stations areresponsible for ensuring all audio streamsand data fields are accurate.
Potential Station Issues
ActionCauseIssues
No action required. This is abroadcast issue.This is poor time alignmentby the radio broadcaster.Echo, stutter, skip or repeatin audio.Increase or decrease inaudio volume.
No action required. Thereception issue may clear upas you continue to drive.
The radio is shifting betweenanalog and digital audio.Sound fading or blending inand out.
No action required. This isnormal behavior. Wait untilthe audio is available.
The digital multicast is notavailable until the HD Radiobroadcast is decoded. Oncedecoded, the audio is avail-able.
There is an audio mutedelay when selecting HD2 orHD3, multicast preset orDirect Tune.
No action required. Thestation is not available inyour current location.
The previously storedmulticast preset or directtune is not available in yourcurrent reception area.
Cannot access HD2 or HD3multicast channel whenrecalling a preset or from adirect tune.
Fill out the station issueform at website listed
below.*
Data service issue by theradio broadcaster.Text information does notmatch currently playingaudio.
Fill out the station issueform at website listed
below.*
Data service issue by theradio broadcaster.There is no text informationshown for currently selectedfrequency.
No action required. This isnormal behavior.Pressing Scan disablesHD2-HD7 channel search.HD2-HD7 stations not foundwhen Scan is pressed.
*http://hdradio.com/stations/feedback
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Audio System
SiriusXM satellite radio is asubscription-based satellite radio servicethat broadcasts a variety of music, sports,news, weather, traffic and entertainmentprogramming. Your factory-installedSiriusXM satellite radio system includeshardware and a limited subscription term,which begins on the date of sale or leaseof your vehicle. See an authorized dealerfor availability.
For more information on extendedsubscription terms (a service fee isrequired), the online media player and acomplete list of SiriusXM satellite radiochannels, and other features, please visitwww.siriusxm.com in the United States,www.siriusxm.ca in Canada, or callSiriusXM at 1-888-539-7474.
Satellite Radio Electronic SerialNumber (ESN)
You need your ESN to activate, modify ortrack your satellite radio account. When insatellite radio mode, tune to channel 0.
Troubleshooting
ActionConditionMessage
No action required. Thismessage should disappearshortly.
Radio requires more thantwo seconds to produceaudio for the selectedchannel.
Acquiring…
If this message does notclear shortly, or with an igni-tion key cycle, your receivermay have a fault. See anauthorized dealer for service.
There is an internal moduleor system failure present.Satellite antenna fault
SIRIUS system failure
Tune to another channel orchoose another preset.The channel is no longeravailable.Invalid Channel
Contact SiriusXM at 1-888-539-7474 to subscribe tothe channel, or tune toanother channel.
Your subscription does notinclude this channel.Unsubscribed Channel
The signal is blocked. Whenyou move into an open area,the signal should return.
The signal is lost from theSiriusXM satellite or Siri-usXM tower to your vehicleantenna.
No Signal
No action required. Theprocess may take up tothree minutes.
Update of channelprogramming in progress.Updating…
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Audio System
Monday-Saturday, 8:30am-9:00pm EST.
Sunday, 10:30am-7:30pm EST.
In the United States, call 1-800-392-3673.
In Canada, call 1-800-565-3673.
Times are subject to change due toholidays.
SYNC Owner Account
Why do I need a SYNC owner account?
•Required to activate Vehicle HealthReport and to view the reports online.
•Required to activate thesubscription-based SYNC Services andto personalize your Saved Points andFavorites.
•Essential for keeping up with the latestsoftware downloads available forSYNC.
•Access to customer support for anyquestions you may have.
Driving Restrictions
For your safety, certain features arespeed-dependent and restricted when yourvehicle is traveling over 3 mph (5 km/h).
Safety Information
WARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
When using SYNC:
•Do not operate playing devices if thepower cords or cables are broken, splitor damaged. Place cords and cablesout of the way, so they do not interferewith the operation of pedals, seats,compartments or safe driving abilities.
•Do not leave playing devices in yourvehicle during extreme conditions as itcould cause them damage. See yourdevice's manual for further information.
•Do not attempt to service or repair thesystem. See an authorized dealer.
Privacy Information
When a cellular phone is connected toSYNC, the system creates a profile withinyour vehicle that is linked to that cellularphone. This profile is created in order tooffer you more cellular features and tooperate more efficiently. Among otherthings, this profile may contain data aboutyour cellular phone book, text messages(read and unread), and call history,including history of calls when your cellularphone was not connected to the system.In addition, if you connect a media device,the system creates and retains an index ofsupported media content. The system alsorecords a short development log ofapproximately 10 minutes of all recentsystem activity. The log profile and othersystem data may be used to improve thesystem and help diagnose any problemsthat may occur.
The cellular profile, media device index,and development log will remain in thevehicle unless you delete them and aregenerally accessible only in the vehiclewhen the cellular phone or media playeris connected. If you no longer plan to usethe system or the vehicle, we recommendyou perform a Master Reset to erase allstored information.
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SYNC™ (If Equipped)
SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily in anyof the following conditions, you need toperform extra maintenance as indicated.If you operate your vehicle occasionallyunder any of these conditions, it is notnecessary to perform the extramaintenance. For specificrecommendations, see your dealershipservice advisor or technician.
Perform the services shown in thefollowing tables when specified or within3,000 mi (4,800 km) of the messageappearing in the information displayprompting you to change your oil.
•Example 1: The message comes on at28,751 mi (46,270 km). Perform the30,000 mi (48,000 km) automatictransmission fluid replacement.
•Example 2: The message has notcome on, but the odometer reads30,000 mi (48,000 km) (for example,the Intelligent Oil-Life Monitor wasreset at 25,000 mi (40,000 km)).Perform the engine air filterreplacement.
Towing a Trailer or Using a Car-top Carrier
Change engine oil and filter as indicated by the informationdisplay and perform services listed in the Normal Sched-uled Maintenance chart.
As required
Inspect U-joints.Inspect frequently, serviceas required
Replace rear axle fluid. See axle maintenance items underExceptions.Every 22,500 mi(36,000 km)
Change automatic transmission fluid.Every 30,000 mi(48,000 km)
Replace spark plugs.Every 60,000 mi(96,000 km)
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Scheduled Maintenance
Extensive Idling or Low-speed Driving for Long Distances, as in Heavy Commercial Use(Such as Delivery, Taxi, Patrol Car or Livery)
Change engine oil and filter as indicated by the informationdisplay and perform services listed in the Normal Sched-uled Maintenance chart.
As required
Replace engine air filter.Inspect frequently, serviceas required
Replace rear axle fluid. See axle maintenance items underExceptions.Every 22,500 mi(36,000 km)
Change automatic transmission fluid.Every 30,000 mi(48,000 km)
Replace spark plugs.Every 60,000 mi(96,000 km)
Operating in Dusty or Sandy Conditions (Such as Unpaved or Dusty Roads)
Replace engine air filter.Inspect frequently, serviceas required
Inspect the wheels and related components for abnormalnoise, wear, looseness or drag.Every 5,000 mi (8,000 km)
Rotate tires1, inspect tires for wear and measure treaddepth.
Change engine oil and filter.2Every 5,000 mi (8,000 km)or six monthsPerform multi-point inspection.
Change automatic transmission fluid.Every 30,000 mi(48,000 km)
1Vehicles equipped with dual rear wheels should rotate the front wheels when specified;rear wheels only if unusual wear is noted.2Reset your Intelligent Oil-Life Monitor after each engine oil and filter change. See OilChange Indicator Reset (page 142).
Exclusive Use of E85 (Flex Fuel Vehicles Only)
If ran exclusively on E85, fill the fuel tank with regularunleaded fuel.Every oil change
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Scheduled Maintenance
N
Normal Scheduled Maintenance...........273
O
Oil Change Indicator Reset.......................142Resetting the Oil Life MonitoringSystem...............................................................142Oil CheckSee: Engine Oil Check........................................141Opening and Closing the Hood...............139Ordering Additional Owner'sLiterature.......................................................126Obtaining a French Owner’s Manual...........127
P
Parking Aids.....................................................93Parking Brake....................................................91Passive Anti-Theft System.........................43SecuriLock®...........................................................43PATSSee: Passive Anti-Theft System.....................43Perchlorate..........................................................9Power Door LocksSee: Locking and Unlocking.............................40Power Seats.....................................................69Recline Adjustment.............................................70Power Steering Fluid Check.....................150Power Windows.............................................49Accessory Delay...................................................49One-Touch Down.................................................49Protecting the Environment........................13PunctureSee: Changing a Road Wheel........................189
R
Rear Axle...........................................................89Rear Passenger Climate Controls............66Rear View Camera.........................................93Using the Rear View Camera System..........93Rear View CameraSee: Rear View Camera.....................................93Recommended Towing Weights............103Calculating the Maximum Loaded TrailerWeight for Your Vehicle...............................106
Reduced Engine Performance..................114Refueling............................................................79Fuel Filler Cap........................................................79Remote Control...............................................37Car Finder................................................................39Changing the Remote Control Battery........38Reprogramming the Remote Control...........38Sounding the Panic Alarm................................39Removing a Headlamp...............................154Repairing Minor Paint Damage...............163Replacement PartsRecommendation........................................10Collision Repairs....................................................10Scheduled Maintenance and MechanicalRepairs.................................................................10Warranty on Replacement Parts....................10Replacing a Lost Key or RemoteControl............................................................39Reporting Safety Defects (CanadaOnly)...............................................................127Reporting Safety Defects (U.S.Only)...............................................................127Roadside Assistance....................................117Vehicles Sold in Canada: Getting RoadsideAssistance.........................................................118Vehicles Sold in Canada: RoadsideAssistance Program Coverage..................118Vehicles Sold in Canada: Using RoadsideAssistance.........................................................118Vehicles Sold in the United States: GettingRoadside Assistance......................................117Vehicles Sold in the United States: UsingRoadside Assistance......................................117Roadside Emergencies................................117Running-InSee: Breaking-In...................................................114Running Out of Fuel......................................78Filling a Portable Fuel Container....................79
S
Safety Precautions........................................76Satellite Radio...............................................216Satellite Radio Electronic Serial Number(ESN)..................................................................217Satellite Radio Reception Factors................216SiriusXM Satellite Radio Service...................216Troubleshooting...................................................217
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Index