2018 FORD E SERIES pairing phone

USING SYNC™ WITH YOUR
PHONE
Hands-free calling is one of the mainfeatures of SYNC. While the systemsupports a variety of features, many aredependent on your cell phone'sfunctionality. At a minimum, most cellphones with Bluetooth wireless technologysupport the following functions:
•Answering an incoming call.
•Ending a call.
•Using privacy mode.
•Dialing a number.
•Redialing.
•Call waiting notification.
•Caller identification.
Other features, such as text messagingusing Bluetooth and automatic phonebookdownload, are cell phone-dependentfeatures. To check your cell phone'scompatibility, see your cell phone's manualand visit www.SYNCMyRide.com,www.SYNCMyRide.ca orwww.syncmaroute.ca.
Pairing Your Cell Phone for theFirst Time
Note:SYNC can support downloading upto approximately 1000 entries perBluetooth-enabled cell phone.
Note:Make sure to switch on the ignitionand the radio. Put the transmission inposition park (P) (automatic transmission)or neutral with the parking brake applied(manual transmission).
Note:To scroll through the menus, pressthe up and down arrows on your audiosystem.
Wirelessly pairing your cell phone withSYNC allows you to make and receivehands-free calls.
Press the phone button. When the display indicates there is no cell phone paired,do the following:
Action and DescriptionMessage
Press the OK button.NO PHONE
FIND SYNC1. Press the OK button.
2. Put your cell phone into Bluetooth discovery mode. Seeyour device's manual if necessary.
3. When prompted on your cell phone's display, enter thesix-digit PIN provided by SYNC in the radio display. Thedisplay indicates when the pairing is successful.
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SYNC™ (If Equipped)

Depending on your cell phone's capabilityand your market, the system may promptyou with questions, such as setting thecurrent cell phone as the primary cellphone (the cell phone SYNC automaticallytries to connect with first upon vehiclestart-up) and downloading yourphonebook.
Pairing Subsequent Cell Phones
Note:To scroll through the menus, pressthe up and down arrows on your audiosystem.
Note:Make sure to switch on the ignitionand the radio. Put the transmission inposition park (P) (automatic transmission)or neutral with the parking brake applied(manual transmission).
Press the phone button, then scroll to:
ActionMessage
Press the OK button.PHONE SETNGS
Press the OK button.BT DEVICES
Press the OK button. When the following message appearsin the display.ADD DEVICE
FIND SYNC1. Press the OK button.
2. Put your cell phone into Bluetooth discovery mode. Seeyour device's manual if necessary.
3. When prompted on your cell phone's display, enter thesix-digit PIN provided by SYNC in the radio display. Thedisplay indicates when the pairing is successful.
The system then prompts with questions, such as if you would like to set the current cellphone as the primary cell phone (the cell phone SYNC automatically tries to connectwith first upon vehicle start-up) or download your phonebook.
Phone Voice Commands
Press the voice icon and say:
Voice Commands
Phone
You can then say any of the followingcommands.
Call History Incoming
Call History Missed
Call History Outgoing
Voice Commands
Phonebook ___
Phonebook ___ at Home
Phonebook ___ at Work
Phonebook ___ in Office
Phonebook ___ on Cell
___ is a dynamic listing that should be thename of a contact in your phonebook. Forexample you could say "Call Mom".
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SYNC™ (If Equipped)

Vehicle Health Report and Services (Traffic, Directions and Information) issues
Possible solution(s)Possible cause(s)Issue
This is a free feature, but youmust first register online touse it.
You did not activate youraccount on the website.You may have the wrongVIN (vehicle identificationnumber) listed.
I received a text that I didnot activate Vehicle HealthReport.Make sure that your VIN iscorrectly listed in youraccount.
When you register youraccount, you must choose apreferred dealer. If it alreadylists a dealer, try selectinganother dealer and loggingout. Log back in, change itback to your preferreddealer, and retrieve thereport.
The preferred dealerinformation did not loadcorrectly.
I am unable to retrieve thereport on the website, or Ireceive a system error.
Update your cellular numberin your account on thewebsite.
This could be due to yourphone's compatibility.Bad signal strength.
I am unable to submit areport.
Make sure you have fullsignal strength and that yourBluetooth volume level hasbeen turned up.
You did not register yourphone correctly on thewebsite.
Make sure the currentlyconnected phone isregistered on yourSYNCMyRide account.Try deleting your phone andperforming a clean pairing.
This is a free feature, but youmust first register online touse it.
You did not activate thisphone for this service.Your phone has ID blockeractive.
I heard a commercial whenI tried to use Traffic, Direc-tions and Information.Turn off ID blocker on yourphone as the system recog-nizes you by your phonenumber.Make sure the currentlyconnected phone is thesame one that is registeredon your SYNCMyRideaccount.
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SYNC™ (If Equipped)

U
Under Hood Overview................................139USB Port..........................................................218Using Cruise Control.....................................95Switching Cruise Control Off...........................95Switching Cruise Control On............................95Using Snow Chains......................................185Using SYNC™ With Your MediaPlayer............................................................246Accessing Your Play Menu...............................251Connecting Your Digital Media Player to theUSB Port..........................................................246Media Menu Features......................................249Media Voice Commands................................248System Settings.................................................253What's Playing?.................................................248Using SYNC™ With Your Phone............224Accessing Features Through the PhoneMenu..................................................................228Accessing Your Phone Settings....................233Making a Call........................................................227Pairing Subsequent Cell Phones.................225Pairing Your Cell Phone for the First Time..............................................................................224Phone Options during an Active Call..........227Phone Voice Commands................................225Receiving Calls....................................................227System Settings.................................................234Text Messaging....................................................231Using Traction Control.................................92Switching the System Off ................................92System Indicator Lights andMessages............................................................92Using Voice Recognition.............................221Initiating a Voice Session.................................221System Interaction and Feedback..............222Utilizing the Mediation/ArbitrationProgram (Canada Only).........................125
V
Vehicle Care....................................................159General Information..........................................159Vehicle Certification Label........................198Vehicle Identification Number.................197Vehicle Storage.............................................164Battery....................................................................164
Body........................................................................164Brakes.....................................................................165Cooling system....................................................164Engine.....................................................................164Fuel system..........................................................164General...................................................................164Miscellaneous......................................................165Removing Vehicle From Storage..................165Tires.........................................................................165VentilationSee: Climate Control..........................................64VINSee: Vehicle Identification Number.............197Voice Control...................................................45
W
Warning Lamps and Indicators.................52Airbag Warning Lamp.........................................53Anti-Lock Brake System WarningLamp....................................................................53Anti-Theft System...............................................53Battery......................................................................53Brake System Warning Lamp..........................53Check Fuel Cap.....................................................53Cruise Control Indicator.....................................53Direction Indicator................................................53Engine Coolant Temperature WarningLamp....................................................................53Engine Oil................................................................54Fasten Seatbelt Warning Lamp......................54Headlamp High Beam Indicator.....................54Low Fuel Level Warning Lamp........................54Low Tire Pressure Warning Lamp..................54Powertrain Malfunction/Electronic ThrottleControl.................................................................54Service Engine Soon...........................................54Tow Haul Indicator...............................................55Traction Control System...................................54Traction Control System Off............................55Washer Fluid Check.....................................150WashersSee: Cleaning the Exterior...............................159See: Wipers and Washers.................................46Waxing...............................................................161Wheel NutsSee: Changing a Road Wheel........................189
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Index