Introduction
About This Manual..........................................5
Symbols Glossary............................................5
Data Recording..................................................7
California Proposition 65..............................9
Perchlorate.........................................................9
Ford Credit..........................................................9
Replacement Parts Recommendation...........................................................................10
Special Notices...............................................10
Mobile Communications Equipment............................................................................12
Environment
Protecting the Environment.......................13
At a Glance
Instrument Panel Overview.......................14
Child Safety
General Information......................................15
Installing Child Restraints...........................16
Booster Seats.................................................20
Child Restraint Positioning.........................22
Seatbelts
Principle of Operation..................................25
Fastening the Seatbelts.............................26
Seatbelt Height Adjustment.....................27
Seatbelt Warning Lamp and IndicatorChime............................................................28
Child Restraint and SeatbeltMaintenance...............................................28
Seatbelt Extension.......................................29
Supplementary RestraintsSystem
Principle of Operation.................................30
Driver and Passenger Airbags....................31
Crash Sensors and Airbag Indicator.......36
Airbag Disposal..............................................36
Keys and Remote Controls
General Information on RadioFrequencies.................................................37
Remote Control..............................................37
Replacing a Lost Key or Remote Control..........................................................................39
Doors and Locks
Locking and Unlocking...............................40
Security
Passive Anti-Theft System........................43
Steering Wheel
Adjusting the Steering Wheel..................45
Voice Control..................................................45
Cruise Control.................................................45
Wipers and Washers
Windshield Wipers.......................................46
Windshield Washers....................................46
Lighting
General Information.....................................47
Lighting Control..............................................47
Instrument Lighting Dimmer....................48
Daytime Running Lamps...........................48
Direction Indicators......................................48
Windows and Mirrors
Power Windows............................................49
Exterior Mirrors...............................................49
Interior Mirror..................................................50
Sun Visors........................................................50
Instrument Cluster
Gauges...............................................................51
Warning Lamps and Indicators................52
1
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing
Table of Contents
Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten seatbelt
Flammable
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard flashers
Heated rear window
Windshield defrosting system
Interior luggage compartmentrelease
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
6
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing
Introduction E270480 E71340 E71880 E231160 E67017 E161353
Note operating instructions
Horn control
Panic alarm
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Requires registered technician
Safety alert
See Owner's Manual
See Service Manual
Service engine soon
Passenger airbag activated
Passenger airbag deactivated
Side airbag
Shield the eyes
Stability control
Windshield wiping system
Windshield wash and wipe
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle arecapable of collecting and storingdiagnostic information about your vehicle.This potentially includes information aboutthe performance or status of varioussystems and modules in the vehicle, suchas engine, throttle, steering or brakesystems. In order to properly diagnose andservice your vehicle, Ford Motor Company(Ford of Canada in Canada), and serviceand repair facilities may access or shareamong them vehicle diagnosticinformation received through a directconnection to your vehicle whendiagnosing or servicing your vehicle.Additionally, Ford Motor Company (Fordof Canada, in Canada) may, wherepermitted by law, use vehicle diagnosticinformation for vehicle improvement orwith other information we may have aboutyou, (for example, your contactinformation), to offer you products orservices that may interest you. Data maybe provided to our service providers suchas part suppliers that may help diagnosemalfunctions, and who are similarlyobligated to protect data. We retain this
7
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing
Introduction E270945 E139213 E231159 E231158 E270849 E270850 E167012 E138639 E270969
data only as long as necessary to performthese functions or to comply with law. Wemay provide information where requiredin response to official requests to lawenforcement or other governmentauthorities or third parties acting withlawful authority or court order, and suchinformation may be used in legalproceedings. For U.S. only (if equipped), ifyou choose to use connected apps andservices, such as SYNC Vehicle HealthReport or MyFord Mobile App, you consentthat certain diagnostic information mayalso be accessed electronically by FordMotor Company and Ford authorizedservice facilities, and that the diagnosticinformation may be used to provideservices to you, personalizing yourexperience, troubleshoot, and to improveproducts and services and offer youproducts and services that may interestyou, where permitted by law. For Canadaonly, for more information, please reviewthe Ford of Canada privacy policy atwww.ford.ca, including our U.S. datastorage and use of service providers inother jurisdictions who may be subject tolegal requirements in Canada, the UnitedStates and other countries applicable tothem, for example, lawful requirements todisclose personal information togovernmental authorities in thosecountries. See SYNC™ (page 219).
Event Data Recording
This vehicle is equipped with an eventdata recorder. The main purpose of anevent data recorder is to record, incertain crash or near crash-likesituations, such as an airbagdeployment or hitting a road obstacle;this data will assist in understandinghow a vehicle’s systems performed.The event data recorder is designed torecord data related to vehicle dynamicsand safety systems for a short periodof time, typically 30 seconds or less.
The event data recorder in this vehicleis designed to record such data as:
•How various systems in your vehiclewere operating;
•Whether or not the driver andpassenger safety belts werebuckled/fastened;
•How far (if at all) the driver wasdepressing the accelerator and/orthe brake pedal; and
•How fast the vehicle was traveling;and
•Where the driver was positioningthe steering wheel.
This data can help provide a betterunderstanding of the circumstances inwhich crashes and injuries occur.
Note:Event data recorder data isrecorded by your vehicle only if anon-trivial crash situation occurs; no datais recorded by the event data recorderunder normal driving conditions and nopersonal data or information (e.g., name,gender, age, and crash location) isrecorded (see limitations regarding 911Assist and Traffic, directions andInformation privacy below). However,parties, such as law enforcement, couldcombine the event data recorder datawith the type of personally identifyingdata routinely acquired during a crashinvestigation.
To read data recorded by an event datarecorder, special equipment is required,and access to the vehicle or the eventdata recorder is needed. In addition tothe vehicle manufacturer, otherparties, such as law enforcement, thathave such special equipment, can readthe information if they have access tothe vehicle or the event data recorder.Ford Motor Company and Ford ofCanada do not access event datarecorder information without obtainingconsent, unless pursuant to court order
8
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing
Introduction
or where required by law enforcement,other government authorities or otherthird parties acting with lawfulauthority. Other parties may seek toaccess the information independentlyof Ford Motor Company and Ford ofCanada.
Note:Including to the extent that anylaw pertaining to Event Data Recordersapplies to SYNC or its features, pleasenote the following: Once 911 Assist (ifequipped) is enabled (set ON), 911 Assistmay, through any paired and connectedcell phone, disclose to emergencyservices that the vehicle has been in acrash involving the deployment of anairbag or, in certain vehicles, theactivation of the fuel pump shut-off.Certain versions or updates to 911 Assistmay also be capable of being used toelectronically or verbally provide to 911operators the vehicle location (such aslatitude and longitude), and/or otherdetails about the vehicle or crash orpersonal information about theoccupants to assist 911 operators toprovide the most appropriate emergencyservices. If you do not want to disclosethis information, do not activate the 911Assist feature. See SYNC™ (page 219).
Additionally, when you connect toTraffic, Directions and Information (ifequipped, U.S. only), the service usesGPS technology and advanced vehiclesensors to collect the vehicle’s currentlocation, travel direction, and speed(“vehicle travel information”), only tohelp provide you with the directions,traffic reports, or business searchesthat you request. If you do not wantFord or its vendors to receive thisinformation, do not activate theservice. For more information, seeTraffic, Directions and Information,Terms and Conditions. See SYNC™(page 219).
CALIFORNIA PROPOSITION 65
WARNINGS
Some constituents of engineexhaust, certain vehicle components,certain fluids contained in vehiclesand certain products of component wearcontain or emit chemicals known to theState of California to cause cancer andbirth defects or other reproductive harm.
Battery posts, terminals and relatedaccessories contain lead and leadcompounds, chemicals known to theState of California to cause cancer andreproductive harm. Batteries also containother chemicals known to the State ofCalifornia to cause cancer. Wash yourhands after handling.
PERCHLORATE
Certain components in your vehicle suchas airbag modules, seatbelt pretensionersand remote control batteries may containperchlorate material. Special handlingmay apply for service or vehicle end of lifedisposal.
For more information visit:
Web Address
www.dtsc.ca.gov/hazard-ouswaste/perchlorate
FORD CREDIT
US Only
Ford Credit offers a full range of financingand lease plans to help you acquire yourvehicle. If you have financed or leased yourvehicle through Ford Credit, thank you foryour business.
9
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing
Introduction
We offer a number of convenient ways foryou to contact us, and to manage youraccount.
Call 1-800-727-7000.
For more information about Ford Creditand access to Account Manager, go towww.ford.com/finance.
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the higheststandards using quality parts. Werecommend that you demand the use ofgenuine Ford and Motorcraft partswhenever your vehicle requires scheduledmaintenance or repair. You can clearlyidentify genuine Ford and Motorcraft partsby looking for the Ford, FoMoCo orMotorcraft branding on the parts or theirpackaging.
Scheduled Maintenance andMechanical Repairs
One of the best ways for you to make surethat your vehicle provides years of serviceis to have it maintained in line with ourrecommendations using parts thatconform to the specifications detailed inthis Owner’s Manual. Genuine Ford andMotorcraft parts meet or exceed thesespecifications.
Collision Repairs
We hope that you never experience acollision, but accidents do happen.Genuine Ford replacement collision partsmeet our stringent requirements for fit,finish, structural integrity, corrosionprotection and dent resistance. During
vehicle development we validate thatthese parts deliver the intended level ofprotection as a whole system. A great wayto know for sure you are getting this levelof protection is to use genuine Fordreplacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacementparts are the only replacement parts thatbenefit from a Ford Warranty. The FordWarranty may not cover damage causedto your vehicle as a result of failednon-Ford parts. For additional information,refer to the terms and conditions of theFord Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what iscovered and what is not covered by yourvehicle’s New Vehicle Limited Warranty,see the Warranty Guide that is providedto you along with your Owner’s Manual.
Special Instructions
For your added safety, your vehicle is fittedwith sophisticated electronic controls.
WARNINGS
You risk death or serious injury toyourself and others if you do notfollow the instruction highlighted bythe warning symbol. Failure to follow thespecific warnings and instructions couldresult in personal injury.
Never place front seat mountedrear-facing child or infant seats infront of an active passenger airbag.
10
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing
Introduction
Use a child safety seat (sometimes calledan infant carrier, convertible seat, ortoddler seat) for infants, toddlers, orchildren weighing 40 pounds (18kilograms) or less (generally age four oryounger).
Using Lap and Shoulder Belts
WARNINGS
Airbags can kill or injure a child in achild seat. Never place a rear-facingchild seat in front of an active airbag.If you must use a forward-facing child seatin the front seat, move the seat upon whichthe child seat is installed all the way back.
Airbags can kill or injure a child in achild seat. Children 12 and undershould be properly restrained in therear seat whenever possible.
Depending on where you secure achild restraint, and depending on thechild restraint design, you may blockaccess to certain seatbelt buckleassemblies and LATCH lower anchors,rendering those features potentiallyunusable. To avoid risk of injury, occupantsshould only use seating positions wherethey are able to be properly restrained.
When installing a child safety seat withcombination lap and shoulder belts:
•Use the correct seatbelt buckle for thatseating position.
•Insert the belt tongue into the properbuckle until you hear a snap and feel itlatch. Make sure the tongue is securelyfastened in the buckle.
•Keep the buckle release buttonpointing up and away from the safetyseat, with the tongue between the childseat and the release button, to preventaccidental unbuckling.
•Place the vehicle seat upon which thechild seat will be installed in the uprightposition.
•Put the seatbelt in the automaticlocking mode. See Step 5. This vehicledoes not require the use of a lockingclip.
Perform the following steps wheninstalling the child seat with combinationlap and shoulder belts:
Note:Although the child seat illustrated isa forward facing child seat, the steps arethe same for installing a rear facing childseat.
1. Position the child safety seat in a seatwith a combination lap and shoulderbelt.
17
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing
Child SafetyE142528 E142529
If the booster seat slides on the vehicleseat upon which it is being used, placing arubberized mesh sold as shelf or carpetliner under the booster seat may improvethis condition. Do not introduce any itemthicker than this under the booster seat.Check with the booster seatmanufacturer's instructions.
CHILD RESTRAINT
POSITIONING
WARNINGS
Airbags can kill or injure a child in achild restraint. Never place arear-facing child restraint in front ofan active airbag. If you must use aforward-facing child restraint in the frontseat, move the seat upon which the childrestraint is installed all the way back.
Airbags can kill or injure a child in achild restraint. Properly restrainchildren 12 and under in the rear seatwhenever possible.
22
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing
Child SafetyE142596 E142597