2018 FORD E SERIES display

Action and DescriptionMessage
Get help from SYNC by using questions, helpful hints or asking you fora specific action. To turn these prompts on or off:PROMPTS
1.Press the OK button to select and scroll to select between On andOff.
2. Press the OK button when the desired selection appears in thedisplay. SYNC returns you to the Advanced menu.
1. Press OK to select and then scroll through the languages. Choosebetween English, Français and Español. Once selected, all of theradio displays and prompts are in the selected language.
2. Press OK when the desired selection appears in the display. If youchange the language setting, the display indicates that the systemis updating. When complete, SYNC returns you to the Advancedmenu.
LANGUAGES
Return to the factory default settings. This selection does not eraseyour indexed information, for example phonebook, call history, textmessages or paired devices.
DEFAULTS
Press the OK button to select and then press OK again when thefollowing message appears in the display.
RESTORE?
Completely erase all information stored on SYNC, for examplephonebook, call history, text messages and paired devices, and returnthe system to the factory default settings.
MASTERRESET
Press OK to select. The display indicates when complete. SYNC returnsyou to the Advanced menu.
Press OK to select.SYNC REBOOT
Press OK to select. You only need to pressthe OK button once. SYNC will be unre-sponsive for 2-4 minutes while it isrebooting. Wait 2-4 minutes beforeattempting to execute a SYNC command
CONFIRM REBOOT?
Install applications you have downloaded.INSTALL APPPress the OK button and scroll to select. Press the OK button toconfirm.
Access the Auto Version number as well as the FDN number.SYSTEM INFOPress the OK button to select.
Exit the current menu.RETURN
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SYNC™ (If Equipped)

SYNC™ APPLICATIONS AND
SERVICES (If Equipped)
In order for the following features to work,your cell phone must be compatible withSYNC. To check your phone'scompatibility, visit www.SYNCMyRide.com,www.SYNCMyRide.ca orwww.syncmaroute.ca.
•SYNC Services*: Provides access totraffic, directions and information suchas travel, horoscopes, stock prices andmore.
•911 Assist: Can alert 911 in the event ofan emergency.
•Vehicle Health Report*: Provides adiagnostic and maintenance reportcard of your vehicle.*This is an optional feature and availablein the United States only.
911 Assist (If Equipped)
WARNINGS
Unless the 911 Assist setting is set onbefore a crash, the system will notdial for help which could delayresponse time, potentially increasing therisk of serious injury or death after a crash.
Do not wait for 911 Assist to make anemergency call if you can do ityourself. Dial emergency servicesimmediately to avoid delayed responsetime which could increase the risk ofserious injury or death after a crash. If youdo not hear 911 Assist within five secondsof the crash, the system or phone may bedamaged or non-functional.
WARNINGS
Always place your phone in a securelocation in your vehicle so it does notbecome a projectile or get damagedin a crash. Failure to do so may causeserious injury to someone or damage thephone which could prevent 911 Assist fromworking properly.
Note:The SYNC 911 Assist feature must beset on before the incident.
Note:Before setting this feature on, makesure that you read the 911 Assist PrivacyNotice later in this section for importantinformation.
Note:If any user turns 911 Assist on or off,that setting applies for all paired phones. If911 Assist is turned off, either a voicemessage plays or a display message (oricon) comes on (or both) when your vehicleis started after a previously paired phoneconnects.
Note:Every phone operates differently.While SYNC 911 Assist works with mostcellular phones, some may have troubleusing this feature.
If a crash deploys an airbag (excludingknee airbags and rear inflatable safetybelts [if equipped]) or activates the fuelpump shut-off, your SYNC-equippedvehicle may be able to contact emergencyservices by dialing 911 through a paired andconnected Bluetooth-enabled phone. Youcan learn more about the 911 Assistfeature, visit www.SYNCMyRide.com,www.SYNCMyRide.ca orwww.syncmaroute.ca.
See Supplementary Restraints System(page 30). Important information aboutairbag deployment is in this chapter.
See Roadside Emergencies (page 117).Important information about the fuel pumpshut-off is in this chapter.
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Switching 911 Assist On or Off
Press the phone button to enter the phone menu and scroll to:
Action and DescriptionMessage
Press the OK button to confirm and enter the 911 Assist menu.911 Assist
Press the OK button when the desired option appears in theradio display.On
Off
Off selections include:
Action and DescriptionMessage
Provides a display and voice reminder at phone connectionat vehicle start.Off with reminder:
Provides a display reminder only without a voice reminder atphone connection.Off without reminder:
To make sure that 911 Assist workscorrectly:
•SYNC must be powered and workingproperly at the time of the incident andthroughout feature activation and use.
•The 911 Assist feature must be set onbefore the incident.
•You must pair and connect aBluetooth-enabled and compatiblecell phone to SYNC.
•A connected Bluetooth-enabled phonemust have the ability to make andmaintain an outgoing call at the timeof the incident.
•A connected Bluetooth-enabled phonemust have adequate network coverage,battery power and signal strength.
•The vehicle must have battery powerand be located in the U.S., Canada orin a territory in which 911 is theemergency number.
In the Event of a Crash
Not all crashes will deploy an airbag oractivate the fuel pump shut-off (thetriggers for 911 Assist). If a connected cellphone sustains damage or loses itsconnection to SYNC during a crash, SYNCwill search for and try to connect to apreviously paired cell phone; SYNC willthen attempt to call the emergencyservices.
Before making the call:
•SYNC provides a short window of time(about 10 seconds) to cancel the call.If you fail to cancel the call, SYNCattempts to dial 911.
•SYNC says the following, or a similarmessage: "SYNC will attempt to call911, to cancel the call, press Cancel onyour screen or press and hold thephone button on your steering wheel."
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SYNC™ (If Equipped)

Connecting to SYNC Services Using the Phone Menu
Press the phone button, then scroll to:
Action and DescriptionMessage
Press the OK button.SYNC Apps
Services1. Press the OK button. The display indicates the system isconnecting.
2. Press the OK button again. SYNC initiates the call to theServices portal.
3. Once you connect to the service, follow the prompts torequest the desired service, for example traffic or direc-tions.
Receiving Turn-by-Turn Directions
When connected to SYNC Services, press the voice button and when promptedsay:
Action and DescriptionVoice command
To receive directions to a location. Once you select yourdestination, the system uploads your current vehicle location,calculates a route based on current traffic conditions andsends it back to your vehicle. After the route download iscomplete, the phone call automatically ends. You then receiveaudible and visual driving instructions as you travel towardyour destination.
Directions
To find a business or type of business. Select your destination,the system uploads your current vehicle location, calculatesa route based on current traffic conditions and sends it backto your vehicle. After the route download is complete, thephone call automatically ends. You then receive audible andvisual driving instructions as you travel toward your destina-tion.
Business search
You can also say the following:
To find the closest business or type of business to your loca-tion, within business search.Search near me
If you need further assistance in finding a location at any timewithin a Directions or Business search and need to speak witha live operator.
Operator
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SYNC Services quick tips
You can even access your account outside your vehicle. Justuse the number on your phone's call history. Traffic andDirections features do not function properly but informationservices and the 411 connect and text message features areavailable.
SYNC™ APPLINK™
SYNC Mobile Apps
Note:You must pair and connect yoursmartphone to SYNC to access AppLink.
Note:iPhone users need to connect thephone to the USB port in order to start theapplication.
Note:The AppLink feature is not availableif your vehicle is equipped with the MyFordTouch system.
Note:Depending on your display type, youcan access AppLink from the media menu,the phone menu, or by using voicecommands. Once an app is running throughAppLink, you can control main features ofthe app through voice commands andsteering wheel controls.
To Access Using the Phone Menu
Press the phone button to access theSYNC phone menu on-screen. You canthen scroll to:
Menu item
Press OK to access a listof available applications.Mobile Apps
Menu item
Scroll through the list ofavailable applications andpress OK to select aparticular app. Once anapp is running throughSYNC, you can access anapp’s menu by pressing theMENU button to firstaccess the SYNC menu.
Scroll until the app name followed by"Menu", is displayed (such as, sticherMenu), then press OK. From here, you canaccess an application's features, such asThumbs up and Thumbs down.
For more information, please visit:
Website
www.SYNCMyRide.com
To Access Using the Media Menu
Press the AUX button on the centerconsole.
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Press the Menu button to the SYNC menu and scroll to:
Action and descriptionMenu item
Press the OK button.SYNC-Media
Press the OK button and scroll through the list of availableapplications and select your desired app.Mobile Apps
Scroll until the app name followed by"Menu", is displayed (such as, StitcherMenu), then press OK. From here, you canaccess an application's features, such asThumbs up and Thumbs down.
For more information, please visit:
Website
www.SYNCMyRide.com
To Access Using Voice Commands
Press the voice button and when prompted say:
Action and descriptionVoice command
Say the name of the application after the tone.The app should start. While an app is running through SYNC,you can press the voice button and speak commands specificto the app, for example, "Playlist Road Trip".
Mobile Apps
You can also say the following:
To discover the available voice commands.The name of an app(such as Stitcher)followed by "help".
USING SYNC™ WITH YOUR
MEDIA PLAYER
You can access and play music from yourdigital music player over your vehicle'sspeaker system using the system's mediamenu or voice commands. You can alsosort and play your music by specificcategories, for example artist and album.
Note:The system is capable of indexing upto 6,000 songs.
SYNC is capable of hosting nearly anydigital media player including: iPod®,Zune™, plays from device players, andmost USB drives. SYNC also supports thefollowing audio formats MP3, WMA, WAVand ACC.
Connecting Your Digital MediaPlayer to the USB Port
Note:If your digital media player has apower switch, make sure you switch it onbefore plugging it in.
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To Connect Using Voice Commands
Plug the device into the USB port. SeeUSB Port (page 218).
Press the voice button and when prompted say:
Action and DescriptionVoice command
You can now play music by saying any of the appropriatevoice commands. See Media voice commands.USB [1]
You do not need to say words that appear within square brackets. For example, for whereUSB[1]appears, you can say USB or USB one.
To Connect Using the System Menu
Plug the device into the USB port. SeeUSB Port (page 218).
Press the AUX button, then the Menubutton to enter the Media Menu.
You can then scroll to:
Action and DescriptionMessage
Press the OK button.SELECT SRC
Press the OK button.SYNC USBDepending on how many digital media files are on yourconnected device, the following message may appear in theradio display.
Indexing…
When indexing is complete, the screen returns to the Play menu. You can thenselect one of the following:
PLAY ALL
ARTISTS
ALBUMS
GENRES
PLAYLISTS
TRACKS
EXPLORE USB
SIMILARMUSIC
Exit the current menu.RETURN
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SYNC™ (If Equipped)E142599

Action and DescriptionMessage
Press the OK button to turn autoplay on tolisten to music processed during indexing.Turn autoplay off to allow the indexingprocess to finish before the system plays
any of your music.4
AUTOPLAY
Interact with SYNC-capable mobile applications on yoursmartphone.APPLICATIONS
Access available Bluetooth Device menu listings as well asAdvanced menu listings.SYS SETTINGS
Press OK to exit the media menu.EXIT MENU
1The time required to complete this depends on the size of the media the system needsto index. If autoplay is on, you can listen to media processed during indexing. If autoplayis off, you cannot listen to music until the system finishes indexing media. SYNC is capableof indexing thousands of average size media and notifies you if it reaches the maximumindexing file size.2If you have already connected a device to the USB port, you cannot access the line infeature. Some digital media players require both USB and line in ports to stream dataand music separately.3Some digital media players require both USB and line in ports to stream data and musicseparately.4Indexing times can vary from device to device and with regard to the number of songsthe system needs to process.
Accessing Your Play Menu
This menu allows you to select and playyour media by artist, album, genre, playlist,track, similar music or even to explore whatis on your USB device.
Make sure that your device is plugged intothe USB port and is turned on.
Press the AUX button, then the Menubutton to enter the Media Menu.
You can then scroll to select:
Action and DescriptionMessage
Press the OK button.PLAY MENU
If there are no media files to access, the display indicates there is no media. If there aremedia files, you have the following options:
Press the OK button. The first track title appears in thedisplay.PLAY ALL
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