2018 FORD E SERIES service

Illumination of the service engine soonindicator, charging system warning light orthe temperature warning light, fluid leaks,strange odors, smoke or loss of enginepower could indicate that the emissioncontrol system is not working properly.
An improperly operating or damagedexhaust system may allow exhaust toenter the vehicle. Have a damaged orimproperly operating exhaust systeminspected and repaired immediately.
Do not make any unauthorized changes toyour vehicle or engine. By law, vehicleowners and anyone who manufactures,repairs, services, sells, leases, tradesvehicles, or supervises a fleet of vehiclesare not permitted to intentionally removean emission control device or prevent itfrom working. Information about yourvehicle’s emission system is on the VehicleEmission Control Information Decallocated on or near the engine. This decalalso lists engine displacement.
Please consult your warranty informationfor complete details.
On-Board Diagnostics (OBD-II)
Your vehicle has a computer known as theon-board diagnostics system (OBD-II) thatmonitors the engine’s emission controlsystem. The system protects theenvironment by making sure that yourvehicle continues to meet governmentemission standards. The OBD-II systemalso assists a service technician in properlyservicing your vehicle.
When the service engine soonindicator illuminates, the OBD-IIsystem has detected amalfunction. Temporary malfunctions maycause the service engine soon indicator toilluminate. Examples are:
1. Your vehicle has run out of fuel—theengine may misfire or run poorly.
2. Poor fuel quality or water in thefuel—the engine may misfire or runpoorly.
3. The fuel fill inlet may not have closedproperly. See Refueling (page 79).
4. Driving through deep water—theelectrical system may be wet.
You can correct these temporarymalfunctions by filling the fuel tank withgood quality fuel, properly closing the fuelfill inlet or letting the electrical system dryout. After three driving cycles without theseor any other temporary malfunctionspresent, the service engine soon indicatorshould stay off the next time you start theengine. A driving cycle consists of a coldengine startup followed by mixed city andhighway driving. No additional vehicleservice is required.
If the service engine soon indicator remainson, have your vehicle serviced at the firstavailable opportunity. Although somemalfunctions detected by the OBD-II maynot have symptoms that are apparent,continued driving with the service enginesoon indicator on can result in increasedemissions, lower fuel economy, reducedengine and transmission smoothness andlead to more costly repairs.
Readiness for Inspection andMaintenance (I/M) Testing
Some state and provincial and localgovernments may haveInspection/Maintenance (I/M) programsto inspect the emission control equipmenton your vehicle. Failure to pass thisinspection could prevent you from gettinga vehicle registration.
If the service engine soonindicator is on or the bulb doesnot work, your vehicle may needservice. See On-Board Diagnostics.
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Engine Emission Control

Your vehicle may not pass the I/M test ifthe service engine soon indicator is on ornot working properly (bulb is burned out),or if the OBD-II system has determinedthat some of the emission control systemshave not been properly checked. In thiscase, the vehicle is not ready for I/Mtesting.
If the vehicle’s engine or transmission hasjust been serviced, or the battery hasrecently run down or been replaced, theOBD-II system may indicate that thevehicle is not ready for I/M testing. Todetermine if the vehicle is ready for I/Mtesting, turn the ignition key to the onposition for 15 seconds without crankingthe engine. If the service engine soonindicator blinks eight times, it means thatthe vehicle is not ready for I/M testing; ifthe service engine soon indicator stays onsolid, it means that your vehicle is readyfor I/M testing.
The OBD-II system checks the emissioncontrol system during normal driving. Acomplete check may take several days.
If the vehicle is not ready for I/M testing,you can perform the following driving cycleconsisting of mixed city and highwaydriving:
1. 15 minutes of steady driving on anexpressway or highway followed by 20minutes of stop-and-go driving with atleast four 30-second idle periods.
2. Allow your vehicle to sit for at leasteight hours with the ignition off. Then,start the vehicle and complete theabove driving cycle. The vehicle mustwarm up to its normal operatingtemperature. Once started, do not turnoff the vehicle until the above drivingcycle is complete.
If the vehicle is still not ready for I/Mtesting, you need to repeat the abovedriving cycle.
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Engine Emission Control

GENERAL INFORMATION
Note:Occasional brake noise is normal. Ifa metal-to-metal, continuous grinding orcontinuous squeal sound is present, thebrake linings may be worn-out and shouldbe inspected by an authorized dealer. If thevehicle has continuous vibration or shudderin the steering wheel while braking, thevehicle should be inspected by anauthorized dealer.
Note:Brake dust may accumulate on thewheels, even under normal drivingconditions. Some dust is inevitable as thebrakes wear and does not contribute tobrake noise. See Cleaning the Wheels(page 163).
See the Instrument Clusterchapter for information on thebrake system warning light.
Wet brakes result in reduced brakingefficiency. Gently press the brake pedal afew times when driving from a car wash orstanding water to dry the brakes.
Brake Over Accelerator
In the event the accelerator pedalbecomes stuck or entrapped, apply steadyand firm pressure to the brake pedal toslow the vehicle and reduce engine power.If you experience this condition, apply thebrakes and bring your vehicle to a safestop. Turn the engine off, shift thetransmission into park (P), apply theparking brake, and then inspect theaccelerator pedal for any interferences. Ifnone are found and the condition persists,have your vehicle towed to the nearestauthorized dealer.
Hydraulic brake booster system(Hydroboost or Hydromax)
The Hydroboost and Hydromax systemsreceive fluid pressure from the powersteering pump to provide power assistduring braking.
The Hydromax booster receives backuppressure from the reserve system electricpump whenever the fluid in the powersteering system is not flowing. When theengine is off, the pump will turn on if thebrake pedal is applied, or if the ignition isturned to the on position.
The sound of the pump operating may beheard by the driver, but this is a normalcharacteristic of the system.
The reserve system provides reducedbraking power, so the vehicle should beoperated under these conditions withcaution, and only to seek service repair andremove the vehicle from the roadway.
Note:For Hydromax-equipped vehiclesoperating under normal conditions, the noiseof the fluid flowing through the booster maybe heard whenever the brake is applied. Thiscondition is normal. Vehicle service is notrequired.
If braking performance or pedal responsebecomes very poor, even when the pedalis strongly pressed, it may indicate thepresence of air in the hydraulic system orleakage of fluid. Stop the vehicle safely assoon as possible and seek serviceimmediately.
HINTS ON DRIVING WITH
ANTI-LOCK BRAKES
The anti-lock braking system does noteliminate the risks when:
•You drive too closely to the vehicle infront of you.
•Your vehicle is hydroplaning.
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PRINCIPLE OF OPERATION
The traction control system helps avoiddrive wheel spin and loss of traction.
If your vehicle begins to slide, the systemapplies the brakes to individual wheelsand, when needed, reduces engine powerat the same time. If the wheels spin whenaccelerating on slippery or loose surfaces,the system reduces engine power in orderto increase traction.
USING TRACTION CONTROL
WARNING
The traction control light illuminatessteadily if a failure is detected in thesystem. Verify that the tractioncontrol system was not manually disabledusing the switch. If the traction control lightis still illuminating steadily, have thesystem serviced by an authorized dealerimmediately. Operating your vehicle withtraction control disabled could lead to anincreased risk of loss of vehicle control,vehicle rollover, personal injury and death.
The system automatically turns on eachtime you switch the ignition on.
If your vehicle is stuck in mud or snow,switching traction control off may bebeneficial as this allows the wheels to spin.
Switching the System Off
The switch for the tractioncontrol system is located on theinstrument panel.
When you switch the system off, anilluminated icon appears on the instrumentcluster.
Use the switch again to return the tractioncontrol system to normal operation.
System Indicator Lights andMessages
The traction control lighttemporarily illuminates onengine start-up and flasheswhen a driving condition activates thesystem.
The traction control off lighttemporarily illuminates onengine start-up and stays on:
•When you switch the traction controlsystem off.
•If a problem occurs in the system.
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STEERING
To help prevent damage to the powersteering system:
•Never hold the steering wheel at itsfurthest turning points (until it stops)for more than three to five secondswhen the engine is running.
•Do not operate the vehicle with a lowpower steering pump fluid level (belowthe MIN mark on the reservoir).
•Some noise is normal during operation.If excessive, check for low powersteering pump fluid level beforeseeking service by your dealer.
•Heavy or uneven efforts may be causedby low power steering fluid. Check forlow power steering pump fluid levelbefore seeking service by your dealer.
•Do not fill the power steering pumpreservoir above the MAX mark on thereservoir, as this may result in leaksfrom the reservoir.
If the power steering system breaks down(or if the engine is turned off), you cansteer the vehicle manually, but it takesmore effort.
If the steering wanders or pulls, check for:
•an improperly inflated tire
•uneven tire wear
•loose or worn suspension components
•loose or worn steering components
•improper vehicle alignment
If any steering components are serviced orreplaced, install new fasteners (many arecoated with thread adhesive or haveprevailing torque features which may notbe re-used). Never re-use a bolt or nut.Torque fasteners to specifications.
A high crown in the road or high crosswindsmay also make the steering seem towander or pull.
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Driving Aids

•Passenger(s) weight.
•Payload, cargo and luggageweight.
•Aftermarket equipment weight.
The maximum loaded trailerweight is this value or 10,000 lb(4,536 kg), whichever is less.
Note:The trailer tongue load isconsidered part of the payload foryour vehicle. Reduce the totalpayload by the final trailer tongueweight.
Note:Consult an authorized dealerto determine the maximum trailerweight allowed for your vehicle ifyou are not sure.
ESSENTIAL TOWING CHECKS
Follow these guidelines for safe towing:
•Do not tow a trailer until you drive yourvehicle at least 1,000 mi (1,600 km).
•Consult your local motor vehicle lawsfor towing a trailer.
•See the instructions included withtowing accessories for the properinstallation and adjustmentspecifications.
•Service your vehicle more frequently ifyou tow a trailer. See your scheduledmaintenance information.
•If you use a rental trailer, follow theinstructions the rental agency givesyou.
See Load limits in the Load Carryingchapter for load specification terms foundon the tire label and Safety Compliancelabel and instructions on calculating yourvehicle's load.
Remember to account for the trailertongue weight as part of your vehicle loadwhen calculating the total vehicle weight.
Trailer Towing Connector
When attaching the trailer wiring connectorto your vehicle, only use a proper fittingconnector that works with the vehicle andtrailer functions. Some seven-positionconnectors may have the SAE J2863 logo,which confirms that it is the proper wiringconnector and works correctly with yourvehicle.
FunctionColor
Left turn signal and stop lampYellow
Ground (-)White
Electric brakesBlue
Right turn signal and stoplampGreen
Battery (+)Orange
Running lightsBrown
Reverse lightsGrey
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Companyoffers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty.
The service is available:
•24 hours a day, seven days a week.
•For the coverage period listed on theRoadside Assistance Card included inyour Owner's Manual portfolio.
Roadside Assistance covers:
•A flat tire change with a good spare(except vehicles supplied with a tireinflation kit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law, shall deliver upto 2 gal (8 L) of gasoline or 5 gal (20 L)of diesel fuel to a disabled vehicle.Roadside Assistance limits fuel deliveryservice to two no-charge occurrenceswithin a 12-month period.
•Winch out — available within 100 ft(30 m) of a paved or countymaintained road, no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law, shall tow Fordeligible vehicles to an authorized dealerwithin 35 mi (56 km) of thedisablement location or to the nearestauthorized dealer. If a memberrequests a tow to an authorized dealerthat is more than 35 mi (56 km) fromthe disablement location, the membershall be responsible for any mileagecosts in excess of 35 mi (56 km).
•Roadside Assistance includes up to$200 for a towed trailer if the disabledeligible vehicle requires service at thenearest authorized dealer. If the towingvehicle is operational but the trailer isnot, then the trailer does not qualify forany roadside services.
Vehicles Sold in the United States:Using Roadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference. This card is inthe owner's information portfolio in theglove compartment.
United States vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistancefor yourself, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within35 mi (56 km). To obtain reimbursementinformation, United States vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
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Roadside Emergencies

Vehicles Sold in Canada: GettingRoadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Company ofCanada, Limited offers a complimentaryroadside assistance program. Thisprogram is eligible within Canada or thecontinental United States.
This program is separate from the NewVehicle Limited Warranty, but the coverageis concurrent with the powertrain coverageperiod of your vehicle.
Canadian customers who require roadsideassistance, call 1-800-665-2006.
Vehicles Sold in Canada: UsingRoadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference.
In Canada, this card is found in theWarranty Guide in the glove compartmentof your vehicle.
Vehicles Sold in Canada: RoadsideAssistance Program Coverage
The service is available 24 hours a day,seven days a week.
Canadian roadside coverage and benefitsmay differ from the U.S. coverage.
If you require more information, pleaserefer to the coverage section of yourwarranty guide, call us in Canada at1-800-665-2006, or visit our website atwww.ford.ca.
HAZARD FLASHERS
Note:If used when the vehicle is notrunning, the battery loses charge. As a result,there may be insufficient power to restartyour vehicle.
The hazard flasher control is on thesteering column. Use it when your vehicleis creating a safety hazard for othermotorists.
•Press the flasher control and all frontand rear direction indicators flash.
•Press the flasher control again toswitch them off.
FUEL SHUTOFF
WARNING
If your vehicle has been involved in acrash, have the fuel system checked.Failure to follow this instructioncould result in fire, personal injury or death.
Note: When you try to restart your vehicleafter a fuel shutoff, the vehicle makes surethat various systems are safe to restart.Once the vehicle determines the systemsare safe, then the vehicle allows you torestart.
Note: In the event that your vehicle doesnot restart after your third attempt, contacta qualified technician.
The fuel pump shutoff stops the flow offuel to the engine in the event of amoderate to severe crash. Not everyimpact causes a shutoff.
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