Monday-Saturday, 8:30am-9:00pm EST.
Sunday, 10:30am-7:30pm EST.
In the United States, call 1-800-392-3673.
In Canada, call 1-800-565-3673.
Times are subject to change due toholidays.
SYNC Owner Account
Why do I need a SYNC owner account?
•Required to activate Vehicle HealthReport and to view the reports online.
•Required to activate thesubscription-based SYNC Services andto personalize your Saved Points andFavorites.
•Essential for keeping up with the latestsoftware downloads available forSYNC.
•Access to customer support for anyquestions you may have.
Driving Restrictions
For your safety, certain features arespeed-dependent and restricted when yourvehicle is traveling over 3 mph (5 km/h).
Safety Information
WARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
When using SYNC:
•Do not operate playing devices if thepower cords or cables are broken, splitor damaged. Place cords and cablesout of the way, so they do not interferewith the operation of pedals, seats,compartments or safe driving abilities.
•Do not leave playing devices in yourvehicle during extreme conditions as itcould cause them damage. See yourdevice's manual for further information.
•Do not attempt to service or repair thesystem. See an authorized dealer.
Privacy Information
When a cellular phone is connected toSYNC, the system creates a profile withinyour vehicle that is linked to that cellularphone. This profile is created in order tooffer you more cellular features and tooperate more efficiently. Among otherthings, this profile may contain data aboutyour cellular phone book, text messages(read and unread), and call history,including history of calls when your cellularphone was not connected to the system.In addition, if you connect a media device,the system creates and retains an index ofsupported media content. The system alsorecords a short development log ofapproximately 10 minutes of all recentsystem activity. The log profile and othersystem data may be used to improve thesystem and help diagnose any problemsthat may occur.
The cellular profile, media device index,and development log will remain in thevehicle unless you delete them and aregenerally accessible only in the vehiclewhen the cellular phone or media playeris connected. If you no longer plan to usethe system or the vehicle, we recommendyou perform a Master Reset to erase allstored information.
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SYNC™ (If Equipped)
ELECTROMAGNETIC
COMPATIBILITY
WARNINGS
Do not place objects or mountequipment on or near the airbagcover, on the side of the seatbacks(of the front seats), or in front seat areasthat may come into contact with adeploying airbag. Failure to follow theseinstructions may increase the risk ofpersonal injury in the event of a crash.
Do not fasten antenna cables tooriginal vehicle wiring, fuel pipes andbrake pipes.
Keep antenna and power cables atleast 4 in (10 cm) from any electronicmodules and airbags.
Note:We test and certify your vehicle tomeet electromagnetic compatibilitylegislation (UNECE Regulation 10 or otherapplicable local requirements). It is yourresponsibility to make sure that anyequipment an authorized dealer installs onyour vehicle complies with applicable locallegislation and other requirements.
Note:Any radio frequency transmitterequipment in your vehicle (such as cellulartelephones and amateur radio transmitters)must keep to the parameters in thefollowing table. We do not provide specialprovisions or conditions for installations oruse.
Car
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AppendicesE239120
A
A/CSee: Climate Control..........................................64About This Manual...........................................5ABSSee: Brakes.............................................................90ABS driving hintsSee: Hints on Driving With Anti-LockBrakes.................................................................90Accessories....................................................265Exterior Style.......................................................265Interior Style........................................................265Peace of Mind.....................................................265AccessoriesSee: Replacement PartsRecommendation............................................10Adjusting the Headlamps..........................153Vertical Aim Adjustment Procedure............153Adjusting the Steering Wheel....................45Airbag Disposal...............................................36Air ConditioningSee: Climate Control..........................................64Air FilterSee: Changing the Engine Air Filter.............158Appendices....................................................288At a Glance........................................................14Audible Warnings and Indicators.............55Fail-Safe Cooling Warning Chime..................55Headlamps On Warning Chime......................55Key in Ignition Warning Chime........................55Parking Brake On Warning Chime..................55Shift to Park Warning Chime...........................55Audio System...............................................209General Information.........................................209Audio Unit - Vehicles With: AM/FM/CD/SYNC..............................................................210Audio Unit - Vehicles With: AM/FM.......212Automatic Transmission.............................86Brake-Shift Interlock...........................................87If Your Vehicle Gets Stuck In Mud orSnow....................................................................88Putting your vehicle in or out of gear:...........86Automatic Transmission FluidCheck.............................................................146Automatic Transmission Fluid Filter...........149Checking Automatic TransmissionFluid.....................................................................147
Auxiliary Power Points...................................71110 Volt AC Power Point......................................7112 Volt DC Power Point........................................71Locations..................................................................71Auxiliary Switches.......................................266
B
BatterySee: Changing the 12V Battery.......................151Bonnet LockSee: Opening and Closing the Hood...........139Booster Seats..................................................20Types of Booster Seats.......................................21Brake Fluid Check.........................................149Brakes................................................................90General Information...........................................90Breaking-In.......................................................114Bulb Specification Chart...........................156
C
California Proposition 65...............................9Capacities and Specifications -6.2L.................................................................199Alternative Engine Oil for Extremely ColdClimates...........................................................203Specifications.....................................................200Capacities and Specifications -6.8L................................................................203Alternative Engine Oil for Extremely ColdClimates...........................................................208Specifications.....................................................205Capacities and Specifications.................194Car WashSee: Cleaning the Exterior...............................159Catalytic Converter........................................83On-Board Diagnostics (OBD-II).....................84Readiness for Inspection and Maintenance(I/M) Testing.....................................................84Changing a Bulb............................................154Lamp Assembly Condensation.....................154Replacing Brake/Tail/Turn/Reverse LampBulbs (Cut-Away Only)...............................156Replacing Front Parking Lamp and DirectionIndicator Bulbs................................................155Replacing Headlamp Bulbs............................155Replacing Side Marker Bulbs.........................156
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Index
Vehicle Stationary for Extended PeriodsDuring Extreme High AmbientTemperatures...................................................66Hints on Driving With Anti-LockBrakes.............................................................90Hood LockSee: Opening and Closing the Hood...........139
I
Ignition Switch.................................................73In California (U.S. Only)..............................123Information Displays.....................................56General Information............................................56Information Messages..................................61Brake System..........................................................61Fuel.............................................................................61Maintenance...........................................................61Tire.............................................................................62Traction Control....................................................62Trailer........................................................................63Transmission..........................................................63Installing Child Restraints............................16Child Seats...............................................................16Using Lap and Shoulder Belts..........................17Using Tether Straps..............................................19Instrument Cluster..........................................51Instrument Lighting Dimmer.....................48Instrument Panel Overview........................14Interior Mirror...................................................50Automatic Dimming Mirror..............................50Manual Dimming Mirror.....................................50Introduction........................................................5
J
Jump Starting the Vehicle..........................119Connecting the Jumper Cables......................119Jump Starting.......................................................120Preparing Your Vehicle.......................................119Removing the Jumper Cables........................120
K
Keys and Remote Controls.........................37
L
Lighting Control...............................................47Headlamp Flasher...............................................48High Beams.............................................................47Lighting...............................................................47General Information............................................47Limited Slip Differential..............................89Load Carrying...................................................97Load Limit.........................................................97Special Loading Instructions for Owners ofPick-up Trucks and Utility-typeVehicles..............................................................101Vehicle Loading - with and without aTrailer....................................................................97Locking and Unlocking................................40Autolock Feature...................................................41Autounlock Feature..............................................41Enabling or Disabling Autolock andAutounlock.........................................................41Illuminated Entry...................................................41Power Door Locks................................................40Remote Control....................................................40Lug NutsSee: Changing a Road Wheel........................189
M
Maintenance..................................................139General Information..........................................139Manual Climate Control..............................64Heater Only System............................................64Manual Climate Control....................................65Manual Seats..................................................69Manual Lumbar ...................................................69Moving the Seat Backward andForward..............................................................69Recline Adjustment............................................69Message CenterSee: Information Displays.................................56MirrorsSee: Windows and Mirrors................................49Mobile Communications Equipment.......12Motorcraft Parts - 6.2L...............................195Motorcraft Parts - 6.8L..............................196
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Index
N
Normal Scheduled Maintenance...........273
O
Oil Change Indicator Reset.......................142Resetting the Oil Life MonitoringSystem...............................................................142Oil CheckSee: Engine Oil Check........................................141Opening and Closing the Hood...............139Ordering Additional Owner'sLiterature.......................................................126Obtaining a French Owner’s Manual...........127
P
Parking Aids.....................................................93Parking Brake....................................................91Passive Anti-Theft System.........................43SecuriLock®...........................................................43PATSSee: Passive Anti-Theft System.....................43Perchlorate..........................................................9Power Door LocksSee: Locking and Unlocking.............................40Power Seats.....................................................69Recline Adjustment.............................................70Power Steering Fluid Check.....................150Power Windows.............................................49Accessory Delay...................................................49One-Touch Down.................................................49Protecting the Environment........................13PunctureSee: Changing a Road Wheel........................189
R
Rear Axle...........................................................89Rear Passenger Climate Controls............66Rear View Camera.........................................93Using the Rear View Camera System..........93Rear View CameraSee: Rear View Camera.....................................93Recommended Towing Weights............103Calculating the Maximum Loaded TrailerWeight for Your Vehicle...............................106
Reduced Engine Performance..................114Refueling............................................................79Fuel Filler Cap........................................................79Remote Control...............................................37Car Finder................................................................39Changing the Remote Control Battery........38Reprogramming the Remote Control...........38Sounding the Panic Alarm................................39Removing a Headlamp...............................154Repairing Minor Paint Damage...............163Replacement PartsRecommendation........................................10Collision Repairs....................................................10Scheduled Maintenance and MechanicalRepairs.................................................................10Warranty on Replacement Parts....................10Replacing a Lost Key or RemoteControl............................................................39Reporting Safety Defects (CanadaOnly)...............................................................127Reporting Safety Defects (U.S.Only)...............................................................127Roadside Assistance....................................117Vehicles Sold in Canada: Getting RoadsideAssistance.........................................................118Vehicles Sold in Canada: RoadsideAssistance Program Coverage..................118Vehicles Sold in Canada: Using RoadsideAssistance.........................................................118Vehicles Sold in the United States: GettingRoadside Assistance......................................117Vehicles Sold in the United States: UsingRoadside Assistance......................................117Roadside Emergencies................................117Running-InSee: Breaking-In...................................................114Running Out of Fuel......................................78Filling a Portable Fuel Container....................79
S
Safety Precautions........................................76Satellite Radio...............................................216Satellite Radio Electronic Serial Number(ESN)..................................................................217Satellite Radio Reception Factors................216SiriusXM Satellite Radio Service...................216Troubleshooting...................................................217
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Index
Scheduled Maintenance Record............277Scheduled Maintenance...........................270Seatbelt Extension........................................29Seatbelt Height Adjustment......................27Seatbelts...........................................................25Principle of Operation.........................................25Seatbelt Warning Lamp and IndicatorChime..............................................................28Conditions of operation.....................................28Seats...................................................................68Security..............................................................43Sitting in the Correct Position...................68Snow ChainsSee: Using Snow Chains..................................185Spare WheelSee: Changing a Road Wheel........................189Special Notices................................................10New Vehicle Limited Warranty........................10Notice to Owners of Pickup Trucks andUtility Type Vehicles.........................................11On Board Diagnostics Data LinkConnector.............................................................11Special Instructions.............................................10Using your Vehicle as an Ambulance..............11Special Operating Conditions ScheduledMaintenance...............................................275Exceptions.............................................................277Speed ControlSee: Cruise Control..............................................95Starter SwitchSee: Ignition Switch.............................................73Starting a Gasoline Engine..........................73Failure to Start.......................................................74Guarding Against Exhaust Fumes..................74Important Ventilating Information.................74Stopping the Engine When Your Vehicle isMoving..................................................................74Stopping the Engine When Your Vehicle isStationary...........................................................74Starting and Stopping the Engine............73General Information............................................73Steering.............................................................96Steering Wheel...............................................45Sun Visors.........................................................50Illuminated Vanity Mirror...................................50Supplementary Restraints System.........30Principle of Operation........................................30Symbols Glossary.............................................5
SYNC™ Applications and Services.......237911 Assist................................................................237SYNC Services: Traffic, Directions &Information (TDI) (If Equipped, UnitedStates Only).....................................................241Vehicle Health Report (If Equipped, UnitedStates Only)....................................................239SYNC™ AppLink™......................................245SYNC Mobile Apps............................................245SYNC™.............................................................219General Information..........................................219SYNC™ Troubleshooting.........................256
T
Technical SpecificationsSee: Capacities and Specifications.............194The Better Business Bureau (BBB) AutoLine Program (U.S. Only)........................124Tire Care...........................................................167Glossary of Tire Terminology.........................169Information About Uniform Tire QualityGrading...............................................................167Information Contained on the TireSidewall.............................................................170Temperature A B C.............................................168Traction AA A B C...............................................168Treadwear.............................................................168Tire Pressure Monitoring System...........186Changing Tires With a Tire PressureMonitoring System........................................187Understanding Your Tire PressureMonitoring System .......................................187TiresSee: Wheels and Tires......................................166Towing a Trailer.............................................102Load Placement.................................................102Towing the Vehicle on Four Wheels.......113Emergency Towing..............................................113Recreational Towing...........................................113Towing..............................................................102Traction Control..............................................92Principle of Operation........................................92Trailer Sway Control....................................103Transmission Code Designation.............198Transmission...................................................86Transporting the Vehicle.............................121
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Index