2018 FORD E SERIES audio

When HD Radio is on and you tune to astation broadcasting HD Radio technology,you may notice the HD Radio logo on yourscreen. When this logo is available, youmay also see Title and Artist fieldson-screen.
The multicast indicator appears in FMmode (only) if the current station isbroadcasting multiple digital broadcasts.The highlighted numbers signify availabledigital channels where new or differentcontent is available. HD1 signifies the mainprogramming status and is available inanalog and digital broadcasts. Othermulticast stations (HD2 through HD7) areonly available digitally.
When HD Radio broadcasts are active, youcan access the following functions:
•Scan allows you to hear a briefsampling of all available stations. Thisfeature still works when HD Radioreception is on, although it does notscan for HD2-HD7 channels. You maysee the HD logo appear if the stationhas a digital broadcast.
•Memory presets allow you to save anactive channel as a memory preset.Touch and hold a memory preset slotuntil the sound returns. There is a briefmute while the radio saves the station.Sound returns when finished. Whenswitching to an HD2 or HD3 memorypreset, the sound mutes before thedigital audio plays, because the systemhas to reacquire the digital signal.
Note:As with any saved radio station, youcannot access a station you save if yourvehicle is outside the station’s receptionarea.
HD Radio Reception and Station Troubleshooting
Potential Reception Issues
If you are listening to a multicast station and you are onthe fringe of the reception area, the station may mute dueto weak signal strength.
Reception area
If you are listening to HD1, the system switches back tothe analog broadcast until the digital broadcast is availableagain. However, if you are listening to any of the possibleHD2-HD7 multicast channels, the station mutes and staysmuted unless it is able to connect to the digital signalagain.
When the system first receives a station (aside from HD2-HD7 multicast stations), it first plays the station in theanalog version. Once the receiver verifies the station is anHD Radio station, it shifts to the digital version. Dependingon the station quality, you may hear a slight sound changewhen the station changes from analog to digital. Blendingis the shift from analog to digital sound or digital back toanalog sound.
Station blending
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Audio System

In order to provide the best possibleexperience, use the contact form to reportany station issues found while listening toa station broadcasting with HD Radio
technology. Independent entities own andoperate each station. These stations areresponsible for ensuring all audio streamsand data fields are accurate.
Potential Station Issues
ActionCauseIssues
No action required. This is abroadcast issue.This is poor time alignmentby the radio broadcaster.Echo, stutter, skip or repeatin audio.Increase or decrease inaudio volume.
No action required. Thereception issue may clear upas you continue to drive.
The radio is shifting betweenanalog and digital audio.Sound fading or blending inand out.
No action required. This isnormal behavior. Wait untilthe audio is available.
The digital multicast is notavailable until the HD Radiobroadcast is decoded. Oncedecoded, the audio is avail-able.
There is an audio mutedelay when selecting HD2 orHD3, multicast preset orDirect Tune.
No action required. Thestation is not available inyour current location.
The previously storedmulticast preset or directtune is not available in yourcurrent reception area.
Cannot access HD2 or HD3multicast channel whenrecalling a preset or from adirect tune.
Fill out the station issueform at website listed
below.*
Data service issue by theradio broadcaster.Text information does notmatch currently playingaudio.
Fill out the station issueform at website listed
below.*
Data service issue by theradio broadcaster.There is no text informationshown for currently selectedfrequency.
No action required. This isnormal behavior.Pressing Scan disablesHD2-HD7 channel search.HD2-HD7 stations not foundwhen Scan is pressed.
*http://hdradio.com/stations/feedback
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Audio System

HD Radio Technology manufactured underlicense from iBiquity Digital Corporationand foreign patents. HD Radio and the HDand HD Radio logos are proprietarytrademarks of DTS Ford Motor Companyand DTS are not responsible for thecontent sent using HD Radio technology.Content may be changed, added or deletedat any time at the station owner'sdiscretion.
SATELLITE RADIO (If Equipped)
SiriusXM® broadcasts a variety of music,news, sports, weather, traffic andentertainment satellite radio channels. Formore information and a complete list ofSiriusXM satellite radio channels, visitwww.siriusxm.com in the United States,www.siriusxm.ca in Canada, or callSiriusXM at 1-888-539-7474.
Note:This receiver includes the eCosreal-time operating system. eCos ispublished under the eCos License.
Satellite Radio Reception Factors
Potential satellite radio reception issues
For optimal reception performance, keep the antennaclear of snow and ice build-up and keep luggage and othermaterial as far away from the antenna as possible.
Antenna obstructions
Hills, mountains, tall buildings, bridges, tunnels, freewayoverpasses, parking garages, dense tree foliage andthunderstorms can interfere with your reception.
Terrain
When you pass a ground-based broadcast-repeatingtower, a stronger signal may overtake a weaker one andthe audio system may mute.
Station overload
Your display may show ACQUIRING . . . to indicate theinterference and the audio system may mute.Satellite radio signal interfer-ence
SiriusXM Satellite Radio Service
Note:SiriusXM reserves the unrestrictedright to change, rearrange, add or deleteprogramming including canceling, movingor adding particular channels, and its prices,at any time, with or without notice to you.Ford Motor Company shall not beresponsible for any such programmingchanges.
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Audio SystemE208625

SiriusXM satellite radio is asubscription-based satellite radio servicethat broadcasts a variety of music, sports,news, weather, traffic and entertainmentprogramming. Your factory-installedSiriusXM satellite radio system includeshardware and a limited subscription term,which begins on the date of sale or leaseof your vehicle. See an authorized dealerfor availability.
For more information on extendedsubscription terms (a service fee isrequired), the online media player and acomplete list of SiriusXM satellite radiochannels, and other features, please visitwww.siriusxm.com in the United States,www.siriusxm.ca in Canada, or callSiriusXM at 1-888-539-7474.
Satellite Radio Electronic SerialNumber (ESN)
You need your ESN to activate, modify ortrack your satellite radio account. When insatellite radio mode, tune to channel 0.
Troubleshooting
ActionConditionMessage
No action required. Thismessage should disappearshortly.
Radio requires more thantwo seconds to produceaudio for the selectedchannel.
Acquiring…
If this message does notclear shortly, or with an igni-tion key cycle, your receivermay have a fault. See anauthorized dealer for service.
There is an internal moduleor system failure present.Satellite antenna fault
SIRIUS system failure
Tune to another channel orchoose another preset.The channel is no longeravailable.Invalid Channel
Contact SiriusXM at 1-888-539-7474 to subscribe tothe channel, or tune toanother channel.
Your subscription does notinclude this channel.Unsubscribed Channel
The signal is blocked. Whenyou move into an open area,the signal should return.
The signal is lost from theSiriusXM satellite or Siri-usXM tower to your vehicleantenna.
No Signal
No action required. Theprocess may take up tothree minutes.
Update of channelprogramming in progress.Updating…
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ActionConditionMessage
Contact SiriusXM at 1-888-539-7474 to resolvesubscription issues.
Your satellite service is nolonger available.Questions? Call
1-888-539-7474
Use the channel guide toturn off the Lock or Skipfunction on that station.
All the channels in theselected category are eitherskipped or locked.
None found
Check Channel Guide
No action required.SiriusXM has updated thechannels available for yourvehicle.
Subscription Updated
USB PORT (If Equipped)
WARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
The USB port allows you to plug in mediaplaying devices, memory sticks and chargedevices (if supported). See your SYNCinformation.
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Audio SystemE201595

System data cannot be accessed withoutspecial equipment and access to thevehicle's SYNC module. Ford MotorCompany and Ford of Canada will notaccess the system data for any purposeother than as described absent consent, acourt order, or where required by lawenforcement, other governmentauthorities, or other third parties actingwith lawful authority. Other parties mayseek to access the informationindependently of Ford Motor Company andFord of Canada. For further privacyinformation, see the sections on 911 Assist,Vehicle Health Report, and Traffic,Directions and Information.
USING VOICE RECOGNITION
This system helps you control manyfeatures using voice commands. Thisallows you to keep your hands on thewheel and focus on what is in front of you.
Helpful Hints
•Make sure the interior of your vehicle isas quiet as possible. Wind noise fromopen windows and road vibrations mayprevent the system from correctlyrecognizing spoken commands.
•After pressing the voice button, waituntil after the tone sounds andListening appears before saying acommand. Any command spokenbefore this does not register with thesystem.
•Speak naturally, without long pausesbetween words.
•At any time, you can interrupt thesystem while it is speaking by pressingthe voice button.
Initiating a Voice Session
Initiate a voice session bypressing the voice button on thesteering wheel controls. SeeVoice Control (page 45).
When prompted you can say any of the following:
If you want the system to carry out the followingVoice command
Stream audio from your phone.Bluetooth Audio
Cancel the requested action.Cancel
Access mobile applications.mobile (apps | applica-tions)
Make calls.Phone
Access the device connected to your USB port.USB [1]
Run a vehicle health report.Vehicle Health (Report)
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SYNC™ (If Equipped)E142599

USING SYNC™ WITH YOUR
PHONE
Hands-free calling is one of the mainfeatures of SYNC. While the systemsupports a variety of features, many aredependent on your cell phone'sfunctionality. At a minimum, most cellphones with Bluetooth wireless technologysupport the following functions:
•Answering an incoming call.
•Ending a call.
•Using privacy mode.
•Dialing a number.
•Redialing.
•Call waiting notification.
•Caller identification.
Other features, such as text messagingusing Bluetooth and automatic phonebookdownload, are cell phone-dependentfeatures. To check your cell phone'scompatibility, see your cell phone's manualand visit www.SYNCMyRide.com,www.SYNCMyRide.ca orwww.syncmaroute.ca.
Pairing Your Cell Phone for theFirst Time
Note:SYNC can support downloading upto approximately 1000 entries perBluetooth-enabled cell phone.
Note:Make sure to switch on the ignitionand the radio. Put the transmission inposition park (P) (automatic transmission)or neutral with the parking brake applied(manual transmission).
Note:To scroll through the menus, pressthe up and down arrows on your audiosystem.
Wirelessly pairing your cell phone withSYNC allows you to make and receivehands-free calls.
Press the phone button. When the display indicates there is no cell phone paired,do the following:
Action and DescriptionMessage
Press the OK button.NO PHONE
FIND SYNC1. Press the OK button.
2. Put your cell phone into Bluetooth discovery mode. Seeyour device's manual if necessary.
3. When prompted on your cell phone's display, enter thesix-digit PIN provided by SYNC in the radio display. Thedisplay indicates when the pairing is successful.
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SYNC™ (If Equipped)

Depending on your cell phone's capabilityand your market, the system may promptyou with questions, such as setting thecurrent cell phone as the primary cellphone (the cell phone SYNC automaticallytries to connect with first upon vehiclestart-up) and downloading yourphonebook.
Pairing Subsequent Cell Phones
Note:To scroll through the menus, pressthe up and down arrows on your audiosystem.
Note:Make sure to switch on the ignitionand the radio. Put the transmission inposition park (P) (automatic transmission)or neutral with the parking brake applied(manual transmission).
Press the phone button, then scroll to:
ActionMessage
Press the OK button.PHONE SETNGS
Press the OK button.BT DEVICES
Press the OK button. When the following message appearsin the display.ADD DEVICE
FIND SYNC1. Press the OK button.
2. Put your cell phone into Bluetooth discovery mode. Seeyour device's manual if necessary.
3. When prompted on your cell phone's display, enter thesix-digit PIN provided by SYNC in the radio display. Thedisplay indicates when the pairing is successful.
The system then prompts with questions, such as if you would like to set the current cellphone as the primary cell phone (the cell phone SYNC automatically tries to connectwith first upon vehicle start-up) or download your phonebook.
Phone Voice Commands
Press the voice icon and say:
Voice Commands
Phone
You can then say any of the followingcommands.
Call History Incoming
Call History Missed
Call History Outgoing
Voice Commands
Phonebook ___
Phonebook ___ at Home
Phonebook ___ at Work
Phonebook ___ in Office
Phonebook ___ on Cell
___ is a dynamic listing that should be thename of a contact in your phonebook. Forexample you could say "Call Mom".
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SYNC™ (If Equipped)