AppLink issues
Possible solution(s)
Possible cause(s)
Issue
Unplug the USB cable from
the phone, wait a moment,
and plug the USB cable
back in to the phone. After a
few seconds, the app should
appear in SYNC's Mobile
Apps Menu. If not, "Force
Close" the application and
restart it.
The USB connection to
SYNC may need to be reset.
My iPhone phone is
connected, my app is
running, I restarted the app
but I still cannot find it on
SYNC.
Try increasing the Bluetooth
volume of the device by
using the device's volume
control buttons which are
most often found on the
side of the device.
The bluetooth volume on
the phone may be low.
I have an Android phone. I
found and started my media
app on SYNC, but there is no
sound or the sound is very
low.
Force close or uninstall the
apps you do not want SYNC
to find. If the app has a "Ford
SYNC" setting, disable that
setting in the app's settings
menu on the phone.
Some Android devices have
a limited number of
bluetooth ports apps can
use to connect. If you have
more AppLink apps on your
phone than the number of
availble Bluetooth ports, you
will not see all of your apps
listed in SYNC's mobile apps
menu.
I can only see some of the
AppLink apps running on my
phone listed in SYNC's
Mobile Apps Menu.
264
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing SYNC™ (If Equipped)
U
Under Hood Overview................................139
USB Port..........................................................218
Using Cruise Control.....................................95 Switching Cruise Control Off........................... 95
Switching Cruise Control On............................ 95
Using Snow Chains......................................185
Using SYNC™ With Your Media Player............................................................246
Accessing Your Play Menu............................... 251
Connecting Your Digital Media Player to the USB Port.......................................................... 246
Media Menu Features...................................... 249
Media Voice Commands................................ 248
System Settings................................................. 253
What's Playing?................................................. 248
Using SYNC™ With Your Phone............224 Accessing Features Through the Phone
Menu.................................................................. 228
Accessing Your Phone Settings.................... 233
Making a Call........................................................ 227
Pairing Subsequent Cell Phones.................225
Pairing Your Cell Phone for the First Time ........................................................................\
......224
Phone Options during an Active Call..........227
Phone Voice Commands................................ 225
Receiving Calls.................................................... 227
System Settings................................................. 234
Text Messaging.................................................... 231
Using Traction Control
.................................92
Switching the System Off ................................ 92
System Indicator Lights and Messages............................................................ 92
Using Voice Recognition.............................221 Initiating a Voice Session................................. 221
System Interaction and Feedback..............222
Utilizing the Mediation/Arbitration Program (Canada Only)
.........................125
V
Vehicle Care
....................................................159
General Information.......................................... 159
Vehicle Certification Label........................198
Vehicle Identification Number.................197
Vehicle Storage
.............................................164
Battery.................................................................... 164Body........................................................................\
164
Brakes..................................................................... 165
Cooling system.................................................... 164
Engine..................................................................... 164
Fuel system.......................................................... 164
General................................................................... 164
Miscellaneous...................................................... 165
Removing Vehicle From Storage.................. 165
Tires........................................................................\
. 165
Ventilation See: Climate Control.......................................... 64
VIN See: Vehicle Identification Number.............197
Voice Control
...................................................45
W
Warning Lamps and Indicators
.................52
Airbag Warning Lamp......................................... 53
Anti-Lock Brake System Warning Lamp.................................................................... 53
Anti-Theft System............................................... 53
Battery...................................................................... 53
Brake System Warning Lamp.......................... 53
Check Fuel Cap..................................................... 53
Cruise Control Indicator..................................... 53
Direction Indicator................................................ 53
Engine Coolant Temperature Warning Lamp.................................................................... 53
Engine Oil................................................................ 54
Fasten Seatbelt Warning Lamp...................... 54
Headlamp High Beam Indicator..................... 54
Low Fuel Level Warning Lamp........................ 54
Low Tire Pressure Warning Lamp.................. 54
Powertrain Malfunction/Electronic Throttle Control................................................................. 54
Service Engine Soon........................................... 54
Tow Haul Indicator............................................... 55
Traction Control System................................... 54
Traction Control System Off............................ 55
Washer Fluid Check.....................................150
Washers See: Cleaning the Exterior............................... 159
See: Wipers and Washers................................. 46
Waxing...............................................................161
Wheel Nuts See: Changing a Road Wheel........................ 189
319
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing Index