Monday-Saturday, 8:30am-9:00pm EST.
Sunday, 10:30am-7:30pm EST.
In the United States, call 1-800-392-3673.
In Canada, call 1-800-565-3673.
Times are subject to change due to
holidays.
SYNC Owner Account
Why do I need a SYNC owner account?
•
Required to activate Vehicle Health
Report and to view the reports online.
• Required to activate the
subscription-based SYNC Services and
to personalize your Saved Points and
Favorites.
• Essential for keeping up with the latest
software downloads available for
SYNC.
• Access to customer support for any
questions you may have.
Driving Restrictions
For your safety, certain features are
speed-dependent and restricted when your
vehicle is traveling over 3 mph (5 km/h).
Safety Information WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. When using SYNC:
•
Do not operate playing devices if the
power cords or cables are broken, split
or damaged. Place cords and cables
out of the way, so they do not interfere
with the operation of pedals, seats,
compartments or safe driving abilities.
• Do not leave playing devices in your
vehicle during extreme conditions as it
could cause them damage. See your
device's manual for further information.
• Do not attempt to service or repair the
system. See an authorized dealer.
Privacy Information
When a cellular phone is connected to
SYNC, the system creates a profile within
your vehicle that is linked to that cellular
phone. This profile is created in order to
offer you more cellular features and to
operate more efficiently. Among other
things, this profile may contain data about
your cellular phone book, text messages
(read and unread), and call history,
including history of calls when your cellular
phone was not connected to the system.
In addition, if you connect a media device,
the system creates and retains an index of
supported media content. The system also
records a short development log of
approximately 10 minutes of all recent
system activity. The log profile and other
system data may be used to improve the
system and help diagnose any problems
that may occur.
The cellular profile, media device index,
and development log will remain in the
vehicle unless you delete them and are
generally accessible only in the vehicle
when the cellular phone or media player
is connected. If you no longer plan to use
the system or the vehicle, we recommend
you perform a Master Reset to erase all
stored information.
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(If Equipped)
ELECTROMAGNETIC
COMPATIBILITY
WARNINGS
Do not place objects or mount
equipment on or near the airbag
cover, on the side of the seatbacks
(of the front seats), or in front seat areas
that may come into contact with a
deploying airbag. Failure to follow these
instructions may increase the risk of
personal injury in the event of a crash. Do not fasten antenna cables to
original vehicle wiring, fuel pipes and
brake pipes.
Keep antenna and power cables at
least 4 in (10 cm) from any electronic
modules and airbags. Note:
We test and certify your vehicle to
meet electromagnetic compatibility
legislation (UNECE Regulation 10 or other
applicable local requirements). It is your
responsibility to make sure that any
equipment an authorized dealer installs on
your vehicle complies with applicable local
legislation and other requirements.
Note: Any radio frequency transmitter
equipment in your vehicle (such as cellular
telephones and amateur radio transmitters)
must keep to the parameters in the
following table. We do not provide special
provisions or conditions for installations or
use.
Car 288
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing AppendicesE239120
A
A/C
See: Climate Control.......................................... 64
About This Manual...........................................5
ABS See: Brakes............................................................. 90
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 90
Accessories....................................................265 Exterior Style....................................................... 265
Interior Style........................................................ 265
Peace of Mind..................................................... 265
Accessories See: Replacement Parts
Recommendation............................................ 10
Adjusting the Headlamps..........................153 Vertical Aim Adjustment Procedure............153
Adjusting the Steering Wheel....................45
Airbag Disposal...............................................36
Air Conditioning See: Climate Control.......................................... 64
Air Filter See: Changing the Engine Air Filter.............158
Appendices....................................................288
At a Glance........................................................14
Audible Warnings and Indicators.............55 Fail-Safe Cooling Warning Chime.................. 55
Headlamps On Warning Chime...................... 55
Key in Ignition Warning Chime........................ 55
Parking Brake On Warning Chime.................. 55
Shift to Park Warning Chime........................... 55
Audio System
...............................................209
General Information......................................... 209
Audio Unit - Vehicles With: AM/FM/CD/ SYNC..............................................................210
Audio Unit - Vehicles With: AM/FM.......212
Automatic Transmission
.............................86
Brake-Shift Interlock........................................... 87
If Your Vehicle Gets Stuck In Mud or Snow.................................................................... 88
Putting your vehicle in or out of gear:...........86
Automatic Transmission Fluid Check.............................................................146
Automatic Transmission Fluid Filter...........149
Checking Automatic Transmission Fluid..................................................................... 147Auxiliary Power Points
...................................71
110 Volt AC Power Point...................................... 71
12 Volt DC Power Point........................................ 71
Locations.................................................................. 71
Auxiliary Switches
.......................................266
B
Battery See: Changing the 12V Battery....................... 151
Bonnet Lock See: Opening and Closing the Hood...........139
Booster Seats
..................................................20
Types of Booster Seats....................................... 21
Brake Fluid Check.........................................149
Brakes................................................................90 General Information........................................... 90
Breaking-In.......................................................114
Bulb Specification Chart...........................156
C
California Proposition 65...............................9
Capacities and Specifications - 6.2L
.................................................................199
Alternative Engine Oil for Extremely Cold
Climates........................................................... 203
Specifications..................................................... 200
Capacities and Specifications - 6.8L
................................................................203
Alternative Engine Oil for Extremely Cold
Climates........................................................... 208
Specifications..................................................... 205
Capacities and Specifications.................194
Car Wash See: Cleaning the Exterior............................... 159
Catalytic Converter........................................83 On-Board Diagnostics (OBD-II)..................... 84
Readiness for Inspection and Maintenance (I/M) Testing..................................................... 84
Changing a Bulb............................................154 Lamp Assembly Condensation..................... 154
Replacing Brake/Tail/Turn/Reverse Lamp Bulbs (Cut-Away Only)............................... 156
Replacing Front Parking Lamp and Direction Indicator Bulbs................................................ 155
Replacing Headlamp Bulbs............................ 155
Replacing Side Marker Bulbs......................... 156
313
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing Index
Vehicle Stationary for Extended Periods
During Extreme High Ambient
Temperatures................................................... 66
Hints on Driving With Anti-Lock Brakes.............................................................90
Hood Lock See: Opening and Closing the Hood...........139
I
Ignition Switch.................................................73
In California (U.S. Only)..............................123
Information Displays
.....................................56
General Information............................................ 56
Information Messages
..................................61
Brake System.......................................................... 61
Fuel........................................................................\
..... 61
Maintenance........................................................... 61
Tire........................................................................\
..... 62
Traction Control.................................................... 62
Trailer........................................................................\
63
Transmission.......................................................... 63
Installing Child Restraints
............................16
Child Seats............................................................... 16
Using Lap and Shoulder Belts.......................... 17
Using Tether Straps.............................................. 19
Instrument Cluster
..........................................51
Instrument Lighting Dimmer.....................48
Instrument Panel Overview........................14
Interior Mirror
...................................................50
Automatic Dimming Mirror.............................. 50
Manual Dimming Mirror..................................... 50
Introduction........................................................5
J
Jump Starting the Vehicle..........................119 Connecting the Jumper Cables...................... 119
Jump Starting....................................................... 120
Preparing Your Vehicle....................................... 119
Removing the Jumper Cables........................ 120
K
Keys and Remote Controls.........................37 L
Lighting Control
...............................................47
Headlamp Flasher............................................... 48
High Beams............................................................. 47
Lighting...............................................................47 General Information............................................ 47
Limited Slip Differential..............................89
Load Carrying
...................................................97
Load Limit.........................................................97 Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles.............................................................. 101
Vehicle Loading - with and without a Trailer.................................................................... 97
Locking and Unlocking
................................40
Autolock Feature................................................... 41
Autounlock Feature.............................................. 41
Enabling or Disabling Autolock and Autounlock......................................................... 41
Illuminated Entry................................................... 41
Power Door Locks................................................ 40
Remote Control.................................................... 40
Lug Nuts See: Changing a Road Wheel........................ 189
M
Maintenance..................................................139 General Information.......................................... 139
Manual Climate Control..............................64 Heater Only System............................................ 64
Manual Climate Control.................................... 65
Manual Seats..................................................69 Manual Lumbar ................................................... 69
Moving the Seat Backward and Forward.............................................................. 69
Recline Adjustment............................................ 69
Message Center See: Information Displays................................. 56
Mirrors See: Windows and Mirrors................................ 49
Mobile Communications Equipment
.......12
Motorcraft Parts - 6.2L...............................195
Motorcraft Parts - 6.8L..............................196
316
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N
Normal Scheduled Maintenance...........273
O
Oil Change Indicator Reset.......................142
Resetting the Oil Life Monitoring
System............................................................... 142
Oil Check See: Engine Oil Check........................................ 141
Opening and Closing the Hood...............139
Ordering Additional Owner's Literature.......................................................126
Obtaining a French Owner ’s Manual...........127
P
Parking Aids.....................................................93
Parking Brake....................................................91
Passive Anti-Theft System.........................43 SecuriLock®........................................................... 43
PATS See: Passive Anti-Theft System..................... 43
Perchlorate..........................................................9
Power Door Locks See: Locking and Unlocking............................. 40
Power Seats
.....................................................69
Recline Adjustment............................................. 70
Power Steering Fluid Check
.....................150
Power Windows.............................................49
Accessory Delay................................................... 49
One-Touch Down................................................. 49
Protecting the Environment
........................13
Puncture See: Changing a Road Wheel........................ 189
R
Rear Axle...........................................................89
Rear Passenger Climate Controls
............66
Rear View Camera.........................................93 Using the Rear View Camera System..........93
Rear View Camera See: Rear View Camera..................................... 93
Recommended Towing Weights............103 Calculating the Maximum Loaded Trailer
Weight for Your Vehicle............................... 106Reduced Engine Performance..................114
Refueling............................................................79
Fuel Filler Cap........................................................ 79
Remote Control
...............................................37
Car Finder................................................................ 39
Changing the Remote Control Battery........38
Reprogramming the Remote Control...........38
Sounding the Panic Alarm................................ 39
Removing a Headlamp...............................154
Repairing Minor Paint Damage...............163
Replacement Parts Recommendation........................................10
Collision Repairs.................................................... 10
Scheduled Maintenance and Mechanical Repairs................................................................. 10
Warranty on Replacement Parts.................... 10
Replacing a Lost Key or Remote Control............................................................39
Reporting Safety Defects (Canada Only)...............................................................127
Reporting Safety Defects (U.S. Only)...............................................................127
Roadside Assistance
....................................117
Vehicles Sold in Canada: Getting Roadside
Assistance......................................................... 118
Vehicles Sold in Canada: Roadside Assistance Program Coverage.................. 118
Vehicles Sold in Canada: Using Roadside Assistance......................................................... 118
Vehicles Sold in the United States: Getting Roadside Assistance...................................... 117
Vehicles Sold in the United States: Using Roadside Assistance...................................... 117
Roadside Emergencies
................................117
Running-In See: Breaking-In................................................... 114
Running Out of Fuel......................................78 Filling a Portable Fuel Container.................... 79
S
Safety Precautions
........................................76
Satellite Radio...............................................216
Satellite Radio Electronic Serial Number
(ESN).................................................................. 217
Satellite Radio Reception Factors................216
SiriusXM Satellite Radio Service................... 216
Troubleshooting................................................... 217
317
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing Index
Scheduled Maintenance Record............277
Scheduled Maintenance...........................270
Seatbelt Extension........................................29
Seatbelt Height Adjustment......................27
Seatbelts...........................................................25 Principle of Operation......................................... 25
Seatbelt Warning Lamp and Indicator Chime..............................................................28
Conditions of operation..................................... 28
Seats...................................................................68
Security..............................................................43
Sitting in the Correct Position...................68
Snow Chains See: Using Snow Chains.................................. 185
Spare Wheel See: Changing a Road Wheel........................ 189
Special Notices
................................................10
New Vehicle Limited Warranty........................ 10
Notice to Owners of Pickup Trucks and Utility Type Vehicles......................................... 11
On Board Diagnostics Data Link Connector
............................................................. 11
Special Instructions............................................. 10
Using your Vehicle as an Ambulance..............11
Special Operating Conditions Scheduled Maintenance...............................................275
Exceptions............................................................. 277
Speed Control See: Cruise Control.............................................. 95
Starter Switch See: Ignition Switch............................................. 73
Starting a Gasoline Engine..........................73 Failure to Start....................................................... 74
Guarding Against Exhaust Fumes.................. 74
Important Ventilating Information.................74
Stopping the Engine When Your Vehicle is Moving.................................................................. 74
Stopping the Engine When Your Vehicle is Stationary........................................................... 74
Starting and Stopping the Engine............73 General Information............................................ 73
Steering.............................................................96
Steering Wheel
...............................................45
Sun Visors.........................................................50
Illuminated Vanity Mirror................................... 50
Supplementary Restraints System.........30 Principle of Operation........................................ 30
Symbols Glossary.............................................5 SYNC™ Applications and Services.......237
911 Assist................................................................ 237
SYNC Services: Traffic, Directions & Information (TDI) (If Equipped, United
States Only)..................................................... 241
Vehicle Health Report (If Equipped, United States Only).................................................... 239
SYNC™ AppLink ™
......................................245
SYNC Mobile Apps............................................ 245
SYNC™.............................................................219 General Information.......................................... 219
SYNC™ Troubleshooting.........................256
T
Technical Specifications See: Capacities and Specifications.............194
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)........................124
Tire Care
...........................................................167
Glossary of Tire Terminology......................... 169
Information About Uniform Tire Quality Grading............................................................... 167
Information Contained on the Tire Sidewall............................................................. 170
Temperature A B C............................................. 168
Traction AA A B C............................................... 168
Treadwear............................................................. 168
Tire Pressure Monitoring System...........186 Changing Tires With a Tire Pressure
Monitoring System........................................ 187
Understanding Your Tire Pressure Monitoring System ....................................... 187
Tires See: Wheels and Tires...................................... 166
Towing a Trailer.............................................102 Load Placement................................................. 102
Towing the Vehicle on Four Wheels.......113 Emergency Towing.............................................. 113
Recreational Towing........................................... 113
Towing..............................................................102
Traction Control
..............................................92
Principle of Operation........................................ 92
Trailer Sway Control
....................................103
Transmission Code Designation.............198
Transmission...................................................86
Transporting the Vehicle.............................121
318
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing Index