2018 FORD E-350 radio

USING SYNC™ WITH YOUR
PHONE
Hands-free calling is one of the main
features of SYNC. While the system
supports a variety of features, many are
dependent on your cell phone's
functionality. At a minimum, most cell
phones with Bluetooth wireless technology
support the following functions:
•
Answering an incoming call.
• Ending a call.
• Using privacy mode.
• Dialing a number.
• Redialing.
• Call waiting notification.
• Caller identification. Other features, such as text messaging
using Bluetooth and automatic phonebook
download, are cell phone-dependent
features. To check your cell phone's
compatibility, see your cell phone's manual
and visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
Pairing Your Cell Phone for the
First Time
Note:
SYNC can support downloading up
to approximately 1000 entries per
Bluetooth-enabled cell phone.
Note: Make sure to switch on the ignition
and the radio. Put the transmission in
position park (P) (automatic transmission)
or neutral with the parking brake applied
(manual transmission).
Note: To scroll through the menus, press
the up and down arrows on your audio
system.
Wirelessly pairing your cell phone with
SYNC allows you to make and receive
hands-free calls.
Press the phone button. When the display indicates there is no cell phone paired,
do the following: Action and Description
Message
Press the
OK button.
NO PHONE
FIND SYNC 1. Press the
OK button.
2. Put your cell phone into Bluetooth discovery mode. See your device's manual if necessary.
3. When prompted on your cell phone's display, enter the six-digit PIN provided by SYNC in the radio display. The
display indicates when the pairing is successful.
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(If Equipped)

Depending on your cell phone's capability
and your market, the system may prompt
you with questions, such as setting the
current cell phone as the primary cell
phone (the cell phone SYNC automatically
tries to connect with first upon vehicle
start-up) and downloading your
phonebook.
Pairing Subsequent Cell Phones
Note:
To scroll through the menus, press
the up and down arrows on your audio
system.
Note: Make sure to switch on the ignition
and the radio. Put the transmission in
position park (P) (automatic transmission)
or neutral with the parking brake applied
(manual transmission).
Press the phone button, then scroll to: Action
Message
Press the
OK button.
PHONE SETNGS
Press the
OK button.
BT DEVICES
Press the
OK button. When the following message appears
in the display.
ADD DEVICE
FIND SYNC
1. Press the
OK button.
2. Put your cell phone into Bluetooth discovery mode. See your device's manual if necessary.
3. When prompted on your cell phone's display, enter the six-digit PIN provided by SYNC in the radio display. The
display indicates when the pairing is successful.
The system then prompts with questions, such as if you would like to set the current cell
phone as the primary cell phone (the cell phone SYNC automatically tries to connect
with first upon vehicle start-up) or download your phonebook.
Phone Voice Commands
Press the voice icon and say: Voice Commands
Phone
You can then say any of the following
commands.
Call History Incoming
Call History Missed
Call History Outgoing Voice Commands
Phonebook ___
Phonebook ___ at Home
Phonebook ___ at Work
Phonebook ___ in Office
Phonebook ___ on Cell
___ is a dynamic listing that should be the
name of a contact in your phonebook. For
example you could say "Call Mom".
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(If Equipped)

Action and Description
Message
Get help from SYNC by using questions, helpful hints or asking you for
a specific action. To turn these prompts on or off:
PROMPTS
1.Press the OK button to select and scroll to select between On and
Off.
2. Press the
OK button when the desired selection appears in the
display. SYNC returns you to the Advanced menu.
1. Press
OK to select and then scroll through the languages. Choose
between English, Français and Español. Once selected, all of the
radio displays and prompts are in the selected language.
2. Press
OK when the desired selection appears in the display. If you
change the language setting, the display indicates that the system
is updating. When complete, SYNC returns you to the Advanced
menu.
LANGUAGES
Return to the factory default settings. This selection does not erase
your indexed information, for example phonebook, call history, text
messages or paired devices.
DEFAULTS
Press the
OK button to select and then press OK again when the
following message appears in the display.
RESTORE?
Completely erase all information stored on SYNC, for example
phonebook, call history, text messages and paired devices, and return
the system to the factory default settings.
MASTER
RESET
Press OK to select. The display indicates when complete. SYNC returns
you to the Advanced menu.
Press
OK to select.
SYNC REBOOT
Press OK to select. You only need to pressthe OK button once. SYNC will be unre- sponsive for 2-4 minutes while it is
rebooting. Wait 2-4 minutes before
attempting to execute a SYNC command
CONFIRM REBOOT?
Install applications you have downloaded.
INSTALL APP
Press the
OK button and scroll to select. Press the OK button to
confirm.
Access the Auto Version number as well as the FDN number.
SYSTEM INFO
Press the
OK button to select.
Exit the current menu.
RETURN
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(If Equipped)

Switching 911 Assist On or Off
Press the phone button to enter the phone menu and scroll to:
Action and Description
Message
Press the OK button to confirm and enter the 911 Assist menu.
911 Assist
Press the OK button when the desired option appears in the
radio display.
On
Off
Off selections include: Action and Description
Message
Provides a display and voice reminder at phone connection
at vehicle start.
Off with reminder:
Provides a display reminder only without a voice reminder at
phone connection.
Off without reminder:
To make sure that 911 Assist works
correctly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a
Bluetooth-enabled and compatible
cell phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number. In the Event of a Crash
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the
triggers for 911 Assist). If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
will search for and try to connect to a
previously paired cell phone; SYNC will
then attempt to call the emergency
services.
Before making the call:
•
SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
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To Connect Using Voice Commands
Plug the device into the USB port. See
USB Port (page 218).
Press the voice button and when prompted say:
Action and Description
Voice command
You can now play music by saying any of the appropriate
voice commands. See Media voice commands.
USB [1]
You do not need to say words that appear within square brackets. For example, for where
USB[1]appears, you can say USB or USB one.
To Connect Using the System Menu
Plug the device into the USB port. See
USB Port
(page 218). Press the
AUX button, then the Menu
button to enter the Media Menu.
You can then scroll to: Action and Description
Message
Press the
OK button.
SELECT SRC
Press the
OK button.
SYNC USB
Depending on how many digital media files are on your
connected device, the following message may appear in the
radio display.
Indexing…
When indexing is complete, the screen returns to the Play menu. You can then
select one of the following:
PLAY ALL
ARTISTS
ALBUMS
GENRES
PLAYLISTS
TRACKS
EXPLORE USB
SIMILARMUSIC Exit the current menu.
RETURN
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(If Equipped)E142599

For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com Web Address (Canada)
www.Accessories.Ford.ca
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company will warrant your
Ford Original Accessory through the
warranty that provides the greatest
benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior Style
• Side window deflectors*.
Interior Style
• Seat covers*.
Peace of Mind
• Backup alarm*.
• Ford Telematics*.
• Roadside assistance kits*. *Ford Licensed Accessory. The accessory
manufacturer designs, develops and
therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor Company
engineering requirements. Contact an
authorized Ford dealer for the
manufacturer's limited warranty details,
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
For maximum vehicle performance, keep
the following information in mind when
adding accessories or equipment to your
vehicle:
•
When adding accessories, equipment,
passengers and luggage to your
vehicle, do not exceed the total weight
capacity of the vehicle or of the front
or rear axle (GVWR or GAWR as
indicated on the Safety Compliance
Certification label). Ask an authorized
dealer for specific weight information.
• The Federal Communications
Commission (FCC) and Canadian
Radio Telecommunications
Commission (CRTC) regulate the use
of mobile communications systems
that are equipped with radio
transmitters, for example two-way
radios, telephones and theft alarms.
Any such equipment installed in your
vehicle should comply with Federal
Communications Commission (FCC)
and Canadian Radio
Telecommunications Commission
(CRTC) regulations and should be
installed only by an authorized dealer.
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•
An authorized dealer needs to install
mobile communications systems.
Improper installation may harm the
operation of your vehicle, particularly
if the manufacturer did not design the
mobile communication system
specifically for automotive use.
• If you or an authorized Ford dealer add
any non-Ford electrical or electronic
accessories or components to your
vehicle, you may adversely affect
battery performance and durability. In
addition, you may also adversely affect
the performance of other electrical
systems in the vehicle.
AUXILIARY SWITCHES
For maximum vehicle performance, keep
the following information in mind when
adding accessories or equipment to your
vehicle:
• When adding accessories, equipment,
passengers and luggage to your
vehicle, do not exceed the total weight
capacity of the vehicle or of the front
or rear axle (GVWR or GAWR as
indicated on the Safety Compliance
Certification label). Ask an authorized
dealer for specific weight information.
• The Federal Communications
Commission (FCC) and Canadian
Radio Telecommunications
Commission (CRTC) regulate the use
of mobile communications systems
equipped with radio transmitters, for
example, two-way radios, telephones
and theft alarms. Any such equipment
installed in your vehicle should comply
with Federal Communications
Commission (FCC) and Canadian
Radio Telecommunications
Commission (CRTC) regulations, and
should be installed by an authorized
dealer. •
An authorized dealer needs to install
mobile communications systems.
Improper installation may harm the
operation of your vehicle, particularly
if the manufacturer did not design the
mobile communication system
specifically for automotive use.
• If you or an authorized Ford dealer add
any non-Ford electrical or electronic
accessories or components to your
vehicle, you may adversely affect
battery performance and durability. In
addition, you may also adversely affect
the performance of other electrical
systems in the vehicle. The auxiliary switch option package
provides four switches, mounted in the
center of the instrument panel. These
switches operate only when you switch the
ignition on, whether the engine is running
or not. Ford recommends, however, that
the engine remain running to maintain
battery charge when using the auxiliary
switches for extended periods of time or
higher current draws.
When switched on, the auxiliary switches
provide 10 amps, 15 amps or 30 amps of
electrical battery power for a variety of
personal or commercial uses.
The switches include the fuse and relay kit.
This kit contains the required fuses and
relays that an authorized technician needs
to install into the power distribution box,
located under the hood. Refer to the
instruction sketch included in the kit.
Contact an authorized dealer for service.
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ELECTROMAGNETIC
COMPATIBILITY
WARNINGS
Do not place objects or mount
equipment on or near the airbag
cover, on the side of the seatbacks
(of the front seats), or in front seat areas
that may come into contact with a
deploying airbag. Failure to follow these
instructions may increase the risk of
personal injury in the event of a crash. Do not fasten antenna cables to
original vehicle wiring, fuel pipes and
brake pipes.
Keep antenna and power cables at
least 4 in (10 cm) from any electronic
modules and airbags. Note:
We test and certify your vehicle to
meet electromagnetic compatibility
legislation (UNECE Regulation 10 or other
applicable local requirements). It is your
responsibility to make sure that any
equipment an authorized dealer installs on
your vehicle complies with applicable local
legislation and other requirements.
Note: Any radio frequency transmitter
equipment in your vehicle (such as cellular
telephones and amateur radio transmitters)
must keep to the parameters in the
following table. We do not provide special
provisions or conditions for installations or
use.
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