2018 FORD C-MAY HYBRID seats

Introduction
About This Manual
..........................................7
Symbols Glossary ............................................
7
Data Recording .................................................
9
California Proposition 65 .............................
11
Perchlorate ........................................................
11
Ford Credit .........................................................
11
Replacement Parts Recommendation ........................................................................\
....
12
Special Notices ...............................................
12
Mobile Communications Equipment ........................................................................\
....
13
Export Unique Options .................................
13
Environment
Protecting the Environment .......................
15
At a Glance
Instrument Panel Overview .......................
16
Child Safety
General Information ......................................
18
Installing Child Restraints ...........................
19
Booster Seats .................................................
25
Child Restraint Positioning .........................
27
Child Safety Locks ........................................
28
Seatbelts
Principle of Operation .................................
30
Fastening the Seatbelts ...............................
31
Seatbelt Height Adjustment .....................
33
Seatbelt Warning Lamp and Indicator Chime ............................................................
33
Seatbelt Reminder .......................................
34
Child Restraint and Seatbelt Maintenance ...............................................
35
Seatbelt Extension .......................................
36
Personal Safety System ™
Personal Safety System ™.........................
37 Supplementary Restraints
System
Principle of Operation .................................
38
Driver and Passenger Airbags ..................
39
Front Passenger Sensing System ...........
40
Side Airbags ....................................................
43
Driver Knee Airbag ........................................
44
Safety Canopy ™...........................................
44
Crash Sensors and Airbag Indicator .......
45
Airbag Disposal .............................................
46
Keys and Remote Controls
General Information on Radio Frequencies .................................................
47
Remote Control ..............................................
47
Replacing a Lost Key or Remote Control ........................................................................\
....
51
MyKey ™
Principle of Operation ..................................
52
Creating a MyKey ...........................................
53
Clearing All MyKeys ......................................
53
Checking MyKey System Status ..............
55
Using MyKey With Remote Start Systems ........................................................
55
MyKey Troubleshooting ..............................
55
Doors and Locks
Locking and Unlocking ................................
57
Liftgate
Manual Liftgate ..............................................
62
Power Liftgate ................................................
63
Security
Passive Anti-Theft System .......................
66
Anti-Theft Alarm ...........................................
67
Steering Wheel
Adjusting the Steering Wheel ..................
68
1
C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing Table of Contents

Audio Control
.................................................68
Voice Control ..................................................
69
Cruise Control ................................................
69
Information Display Control ......................
70
Wipers and Washers
Windshield Wipers .........................................
71
Autowipers ........................................................
71
Windshield Washers .....................................
72
Rear Window Wiper and Washers ..........
72
Lighting
General Information .....................................
74
Lighting Control ..............................................
74
Autolamps ........................................................
75
Instrument Lighting Dimmer .....................
75
Headlamp Exit Delay ...................................
76
Daytime Running Lamps ............................
76
Front Fog Lamps ............................................
77
Direction Indicators .......................................
77
Interior Lamps .................................................
77
Ambient Lighting ...........................................
78
Windows and Mirrors
Power Windows .............................................
79
Global Opening .............................................
80
Exterior Mirrors ..............................................
80
Interior Mirror ..................................................
82
Sun Visors ........................................................
82
Sun Shades .....................................................
83
Instrument Cluster
Gauges ..............................................................
85
Warning Lamps and Indicators ................
87
Audible Warnings and Indicators ...........
90
Information Displays
General Information .....................................
92
Information Messages ................................
99Climate Control
Automatic Climate Control
.....................
106
Hints on Controlling the Interior Climate ........................................................................\
108
Heated Windows and Mirrors .................
108
Cabin Air Filter ..............................................
109
Remote Start ................................................
109
Seats
Sitting in the Correct Position ...................
111
Head Restraints ..............................................
111
Manual Seats .................................................
113
Power Seats ....................................................
114
Rear Seats .......................................................
116
Heated Seats ..................................................
117
Rear Seat Armrest ........................................
117
Universal Garage Door Opener
Universal Garage Door Opener ...............
118
Auxiliary Power Points
Auxiliary Power Points ...............................
122
Storage Compartments
Center Console .............................................
124
Overhead Console .......................................
124
Starting and Stopping the Engine
General Information ...................................
125
Ignition Switch ..............................................
125
Keyless Starting ............................................
125
Starting a Hybrid Electric Vehicle System ........................................................................\
.
126
Engine Block Heater ...................................
128
Automatic Engine Shutdown ..................
129
2
C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing Table of Contents

Collision, Damage or Fire Event
..............191
Post-Crash Alert System ..........................
192
Transporting the Vehicle ...........................
192
Customer Assistance
Getting the Services You Need ..............
194
In California (U.S. Only) ............................
195
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) .....................
196
Utilizing the Mediation/Arbitration Program (Canada Only) .......................
197
Getting Assistance Outside the U.S. and Canada ........................................................
197
Ordering Additional Owner's Literature ........................................................................\
198
Reporting Safety Defects (U.S. Only) ........................................................................\
199
Reporting Safety Defects (Canada Only) ........................................................................\
199
Fuses
Fuse Specification Chart ..........................
201
Changing a Fuse ..........................................
210
Maintenance
General Information ....................................
212
Opening and Closing the Hood ..............
212
Under Hood Overview ................................
213
Engine Oil Dipstick ......................................
215
Engine Oil Check ..........................................
215
Oil Change Indicator Reset ......................
216
Engine Coolant Check ...............................
216
Automatic Transmission Fluid Check ........................................................................\
220
Brake Fluid Check ........................................
221
Power Steering Fluid Check .....................
221
Washer Fluid Check ....................................
221
Fuel Filter .........................................................
221
Changing the 12V Battery .........................
222
Checking the Wiper Blades .....................
223
Changing the Wiper Blades ....................
223Adjusting the Headlamps
........................
225
Removing a Headlamp .............................
226
Changing a Bulb ..........................................
226
Bulb Specification Chart ...........................
231
Changing the Engine Air Filter ................
232
Vehicle Care
General Information ..................................
235
Cleaning Products ......................................
235
Cleaning the Exterior .................................
235
Waxing ............................................................
236
Cleaning the Engine ...................................
237
Cleaning the Windows and Wiper Blades ........................................................................\
.
237
Cleaning the Interior ..................................
238
Cleaning the Instrument Panel and Instrument Cluster Lens ......................
239
Cleaning Leather Seats ............................
240
Repairing Minor Paint Damage .............
240
Cleaning the Wheels .................................
240
Vehicle Storage .............................................
241
Body Styling Kits .........................................
243
Wheels and Tires
Tire Sealant and Inflator Kit ...................
244
Tire Care .........................................................
250
Using Snow Chains ....................................
264
Tire Pressure Monitoring System ..........
265
Technical Specifications .........................
268
Capacities and Specifications
Engine Specifications ................................
270
Motorcraft Parts ...........................................
271
Vehicle Identification Number ................
272
Vehicle Certification Label .......................
273
Transmission Code Designation ............
273
Capacities and Specifications ...............
274
4
C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing Table of Contents

Recommendations for Safety Restraints for Children
Recommended restraint
type
Child size, height, weight, or age
Child
Use a child safety seat(sometimes called an
infant carrier, convertible seat, or toddler seat).
Children weighing 40 lb (18 kg) or less
(generally age four or younger).
Infants or
toddlers
Use a belt-positioningbooster seat.
Children who have outgrown or no longer
properly fit in a child safety seat (gener-ally children who are less than 4 ft. 9 in. (1.45 m) tall, are greater than age four
and less than age 12, and between
40 lb
(18 kg) and 80 lb (36 kg) and upward to
100 lb (45 kg) if recommended by your
child restraint manufacturer).
Small children
Use a vehicle safety belthaving the lap belt snug
and low across the hips, shoulder belt centered
across the shoulder and chest, and seatback upright.
Children who have outgrown or no longer
properly fit in a belt-positioning booster
seat (generally children who are at least 4 ft. 9 in. (1.45 m) tall or greater than
80 lb (36 kg)
or 100 lb (45 kg) if recom-
mended by child restraint manufacturer).
Larger children
• You are required by law to properly use
safety seats for infants and toddlers in
the United States and Canada.
• Many states and provinces require that
small children use approved booster
seats until they reach age eight, a
height of 4 feet 9 inches (1.45 meters)
tall, or
80 lb (36 kg). Check your local
and state or provincial laws for specific
requirements about the safety of
children in your vehicle.
• When possible, always properly
restrain children 12 years of age and
under in a rear seating position of your
vehicle. Accident statistics suggest that
children are safer when properly
restrained in the rear seating positions
than in a front seating position. See
Front Passenger Sensing System
(page
40). INSTALLING CHILD
RESTRAINTS
Child Seats
19
C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing Child SafetyE142594

2. Pull down on the shoulder belt and
then grasp the shoulder belt and lap
belt together. 3.
While holding the shoulder and lap belt
portions together, route the tongue
through the child restraint according
to the child restraint manufacturer's
instructions. Be sure the belt webbing
is not twisted. 4. Insert the belt tongue into the proper
buckle (the buckle closest to the
direction the tongue is coming from)
for that seating position until you hear
a snap and feel the latch engage. Make
sure the tongue is latched securely by
pulling on it. 5. To put the retractor in the automatic
locking mode, grasp the shoulder
portion of the belt and pull downward
until you pull all of the belt out.
Note: The automatic locking mode is
available on the front passenger and rear
seats.
6. Allow the belt to retract to remove slack. The belt clicks as it retracts to
indicate it is in the automatic locking
mode.
7. Try to pull the belt out of the retractor to make sure the retractor is in the
automatic locking mode (you should
not be able to pull more belt out). If the
retractor is not locked, unbuckle the
belt and repeat Steps 5 and 6. 21
C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing Child SafetyE142530 E142531 E142875 E142533

8.
Remove remaining slack from the belt.
Force the seat down with extra weight,
for example, by pressing down or
kneeling on the child restraint while
pulling up on the shoulder belt in order
to force slack from the belt. This is
necessary to remove the remaining
slack that will exist once the extra
weight of the child is added to the child
restraint. It also helps to achieve the
proper snugness of the child restraint
to your vehicle. Sometimes, a slight
lean toward the buckle will additionally
help to remove remaining slack from
the belt.
9. Attach the tether strap (if the child restraint is equipped). 10. Before placing the child in the seat,
forcibly move the seat forward and
back to make sure the seat is securely
held in place. To check this, grab the
seat at the belt path and attempt to
move it side to side and forward and
back. There should be no more than
1 in (2.5 cm) of movement for proper
installation.
We recommend checking with a NHTSA
Certified Child Passenger Safety
Technician to make certain the child
restraint is properly installed. In Canada,
check with Transport Canada for referral
to a Child Car Seat Clinic. Using Lower Anchors and Tethers
for CHildren (LATCH) WARNINGS
Do not attach two child safety
restraints to the same anchor. In a
crash, one anchor may not be strong
enough to hold two child safety restraint
attachments and may break, causing
serious injury or death. Depending on where you secure a
child restraint, and depending on the
child restraint design, you may block
access to certain seatbelt buckle
assemblies and LATCH lower anchors,
rendering those features potentially
unusable. To avoid risk of injury, make sure
occupants only use seating positions
where they are able to be properly
restrained. The LATCH system is composed of three
vehicle anchor points: two lower anchors
where the seatback and seat cushion meet
(called the seat bight) and one top tether
anchor behind that seating position.
LATCH compatible child safety seats have
two rigid or webbing mounted
attachments that connect to the two lower
anchors at the LATCH equipped seating
positions in your vehicle. This type of
attachment method eliminates the need
to use seatbelts to attach the child
restraint. However, you can still use the
seatbelt to attach the child restraint. For
forward-facing child restraints, attach the
top tether strap to the proper top tether
anchor if a top tether strap has been
provided with your child restraint.
22
C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing Child SafetyE142534

Your vehicle has LATCH lower anchors for
child restraint installation at the seating
positions marked with the child restraint
symbol.
The LATCH anchors are at the rear section
of the rear seat between the cushion and
seatback below the symbols as shown.
Follow the child restraint manufacturer's
instructions to properly install a child
restraint with LATCH attachments. Follow
the instructions on attaching child safety
seats with tether straps.
Attach LATCH lower attachments of the
child restraint only to the anchors shown. Use of Inboard Lower Anchors from the
Outboard Seating Positions (Center
Seating Use) WARNING
The standardized spacing for LATCH
lower anchors is 11 in (280 mm)
center to center. Do not use LATCH
lower anchors for the center seating
position unless the child restraint
manufacturer's instructions permit and
specify using anchors spaced at least as
far apart as those in this vehicle. The lower anchors at the center of the
second row rear seat are spaced
18 in
(46 cm) apart. You cannot install a child
restraint with rigid LATCH attachments at
the center seating position. Only use
LATCH compatible child restraints (with
attachments on belt webbing) at this
seating position provided that the child
restraint manufacturer's instructions
permit use with the anchor spacing stated.
Do not attach a child restraint to any lower
anchor if an adjacent child restraint is
attached to that anchor.
Each time you use the safety seat, check
that the seat is properly attached to the
lower anchors and tether anchor, if
applicable. Tug the child restraint from side
to side and forward and back where it is
secured to your vehicle. The seat should
move less than
1 in (2.5 cm) when you do
this for a proper installation.
If the safety seat is not anchored properly,
the risk of a child being injured in a crash
greatly increases.
23
C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing Child SafetyE142535 E144054

Combining Seatbelts and LATCH Lower
Anchors for Attaching Child Safety
Seats
When used in combination, attach either
the seatbelt or the LATCH lower anchors
first, provided a proper installation is
achieved. Attach the tether strap
afterward, if included with the child
restraint.
Using Tether Straps
Many forward-facing child safety
seats include a tether strap
which extends from the back of
the child safety seat and hooks to an
anchoring point called the top tether
anchor. Tether straps are available as an
accessory for many older safety seats.
Contact the manufacturer of your child
restraint for information about ordering a
tether strap, or to obtain a longer tether
strap if the tether strap on your safety seat
does not reach the appropriate top tether
anchor in your vehicle.
Once the child safety seat has been
installed using either the seatbelt, the
lower anchors of the LATCH system, or
both, you can attach the top tether strap.
The tether strap anchors in your vehicle
are in the following positions (shown from
top view): Perform the following steps to install a
child safety seat with tether anchors:
Note:
If you install a child restraint with rigid
LATCH attachments, do not tighten the
tether strap enough to lift the child restraint
off your vehicle seat cushion when the child
is seated in it. Keep the tether strap just snug
without lifting the front of the child restraint.
Keeping the child restraint just touching your
vehicle seat gives the best protection in a
severe crash.
1. Route the child safety seat tether strap
over the back of the seat. For outboard
seating positions, route the tether strap
under the head restraint and between
the head restraint posts. For the center
seating positions, route the tether strap
over the top of the head restraint. If
needed, you can also remove the head
restraints. 2. Locate the correct anchor on the back
panel of the rear seat for the selected
seating position. The anchors are
labeled with the tether strap symbol
and are partially covered by the gap
panel. Pull the panel back to fully
expose the anchors.
24
C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing Child Safety E142537 E161562