GAUGES
Left Information Display.
A
Speedometer.
B
Right Information Display.
C
Left Information Display
Odometer
Located in the bottom of the information
display. Registers the accumulated
distance your vehicle has traveled.
Battery Gauge:
An optional small battery gauge is provided
for Hybrid vehicles. You can switch this
feature on in the Settings menu under
Battery Display. See General Information
(page 92). The fill level, or State of Charge,
indicates the amount of energy stored in
the high voltage battery as a percent of
total energy capacity. The level increases
or decreases as the battery charges and
discharges during normal operation. Regen Display:
A circular arrow symbol displays when
energy is being recaptured through the
regenerative braking system. You can
switch the Regen Display off in the Settings
menu. See
General Information (page
92).
Fuel Gauge:
Note: The fuel gauge may vary slightly
when your vehicle is moving or on a gradient.
Switch the ignition on. The fuel gauge will
indicate approximately how much fuel is
left in the fuel tank. The arrow adjacent to
the fuel pump symbol indicates on which
side of your vehicle the fuel filler door is
located.
The needle should move toward F when
you refuel your vehicle. If the needle points
to E after adding fuel, this indicates your
vehicle needs service soon.
After refueling some variability in needle
position is normal:
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E162393
Trip 1 & 2
Provides trip odometer, trip average fuel
economy and trip timer.
Distance traveled on battery power only
with the engine off is shown in blue next
to total trip distance.
Info In this mode, you can view
different vehicle system
information and perform a
system check. Information
Displays a number of different system tutorials. Use the up/down
arrows to scroll through the tutorials. Then press OK to view.
Tutorial
MyKeys (Number of MyKeys programmed)
MyKey
MyKey Miles (km) (Distance traveled using a programmed MyKey)
Admin Keys (Number of admin keys)
All active warnings will display first if applicable. The system check
menu may appear different based upon equipment options and
current vehicle status. Use the up/down arrow buttons to scroll
through the list.
System Check
Settings In this mode, you can configure
different driver setting choices.
Note: Some items are optional and may not appear.
Note: Some MyKey items will only appear if a MyKey is set. Settings
Menu level 6
Menu level 5
Menu level 4
Menu level 3
Menu level 2
—
On or Off
Traction Ctrl
Driver Assist
—
On or Off
Blindspot
—
On or Off
Cross Traffic
—
On or Off
Rear Park Aid
—
Hold OK to
Reset
Tire Monitor
—
On or Off
Auto Engine
Off
Vehicle
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2. If your inquiry or concern remains
unresolved, contact the Sales Manager,
Service Manager or Customer Relations
Manager.
3. If you require assistance or clarification
on Ford Motor Company policies,
please contact the Ford Customer
Relationship Center.
In order to help us serve you better, please
have the following information available
when contacting a Customer Relationship
Center:
• Vehicle Identification Number.
• Your telephone number (home and
business).
• The name of the authorized dealer and
city where located.
• The vehicle ’s current odometer reading.
In some states within the United States,
you must directly notify Ford in writing
before pursuing remedies under your
state's warranty laws, and Ford is also
allowed a final repair attempt.
Additionally, in some states within the
United States, a consumer has the option
of submitting a warranty dispute to the
BBB Auto Line before taking action under
the Magnuson-Moss Warranty Act, or to
the extent allowed by state law, before
pursuing replacement or repurchase
remedies provided by certain state laws.
This dispute handling procedure is not
required prior to enforcing state created
rights or other rights which are independent
of the Magnuson-Moss Warranty Act or
state replacement or repurchase laws. IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d)
requires that, if a manufacturer or its
representative is unable to repair a motor
vehicle to conform to the vehicle
’s
applicable express warranty after a
reasonable number of attempts, the
manufacturer shall be required to either
replace the vehicle with one substantially
identical or repurchase the vehicle and
reimburse the buyer in an amount equal to
the actual price paid or payable by the
consumer (less a reasonable allowance
for consumer use). The consumer has the
right to choose whether to receive a refund
or replacement vehicle.
California Civil Code Section 1793.22(b)
presumes that the manufacturer has had
a reasonable number of attempts to
conform the vehicle to its applicable
express warranties if, within the first 18
months of ownership of a new vehicle or
the first 18,000 mi (29,000 km), whichever
occurs first:
1. Two or more repair attempts are made
on the same non-conformity likely to
cause death or serious bodily injury OR
2. Four or more repair attempts are made
on the same nonconformity (a defect
or condition that substantially impairs
the use, value or safety of the vehicle)
OR
3. The vehicle is out of service for repair of nonconformities for a total of more
than 30 calendar days (not necessarily
all at one time).
In the case of 1 or 2 above, the consumer
must also notify the manufacturer of the
need for the repair of the nonconformity
at the following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
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To Access Using Voice Commands
Press the voice button then when prompted say:
Action and Description
Menu Item
Say the name of the application after the tone.
The app should start. When an app is running through SYNC, you can press the voice button and speak commands specific to the app, for example "Play Playlist Road Trip".
mobile (apps |
applications)
Use this command to discover the available voice commands.
help
SYNC Mobile App Voice Commands
The following voice commands are always available: Action and Description
Menu Item
SYNC prompts you to say the name of an
app to start it on SYNC.
mobile (apps | applications)
SYNC lists all of the currently available
mobile apps.
list [mobile] (apps | applications)
Searches your connected mobile device for
SYNC-compatible mobile apps.
find [new] [mobile] (apps | applications)
help
You can say the name of a mobile app at any time to start the mobile app on SYNC.
App Permissions
App permissions are organized by groups.
You can grant these group permissions
individually. You can change a permission
group status any time when not driving, by
using the settings menu. When you launch an app using SYNC, the
system may ask you to grant certain
permissions, for example:
•
To allow your vehicle to provide vehicle
information to the app such as, but not
limited to: Fuel level, fuel economy, fuel
consumption, engine speed, rain
sensor, odometer, VIN, external
temperature, gear position, tire
pressure, and head lamp status.
• To allow your vehicle to provide driving
characteristic information such as, but
not limited to: MyKey, seat belt status,
engine revolutions per minute, gear
position, braking events, steering wheel
angle, and accelerator pedal position.
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Websites
www.syncmaroute.ca
Note: Make sure you have an active account
for the app that you have downloaded.
Some apps will work automatically with no
setup. Other apps will want you to configure
your personal settings and personalize your
experience by creating stations or
favorites.We recommend you do this at
home or outside of your vehicle.
Note: We encourage you to review the
smartphone app ’s terms of service and
privacy policies because Ford is not
responsible for your app or its use of data.
Note: AppLink is a native SYNC system
feature. Accessing mobile apps through
AppLink is only possible when Android Auto
or Apple CarPlay are disabled. Some apps
may only be accessible in the car through
AppLink and others only through Android
Auto or Apple CarPlay. Please refer to the
Smartphone Connectivity information to
disable Android Auto or Apple CarPlay.
Note: In order to use an app with SYNC 3,
the app needs to be running in the
background of your phone. If you shut down
the app on your phone, it shuts down the
app on SYNC 3 as well.
Note: If a SYNC 3 AppLink compatible app
is not shown in the Apps Domain, make sure
the required app is running on the mobile
device. Action and Descrip-
tion
Menu Item
SYNC 3 will search
and connect to
compatible app(s)
running on your
mobile device.
Find Mobile Apps
Enabling SYNC 3 Mobile Apps
In order to enable mobile apps, SYNC 3
requires user consent to send and receive
app authorization information and updates
using the data plan associated with the
connected device.
The connected device sends data to Ford
in the United States. The information is
encrypted and includes your VIN, SYNC 3
module number, odometer, usage
statistics and debugging information. We
retain this data for only as long as
necessary to provide this service,
troubleshoot, and improve products and
services and to offer you products and
services that may interest you where
allowed by law.
Note: You must enable mobile apps for
each connected device the first time you
select a mobile app using the system.
Note: Ford reserves the right to limit
functionality or deactivate mobile apps at
any time.
Note: Standard data rates apply. Ford is
not responsible for any additional charges
you may receive from your service provider,
when your vehicle sends or receives data
through the connected device. This includes
any additional charges incurred due to
driving in areas when roaming out of a home
network.
You can enable and disable apps through
settings. See Settings (page 383).
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(If Equipped)
Other Maintenance Items
1
Replace cabin air filter.
Every 20,000 mi
(32,000 km)
Replace engine air filter.
Every
30,000 mi
(48,000 km)
Change engine coolant and motor/electronics coolant. 2
At
100,000 mi
(160,000 km)
Replace spark plugs.
Every
100,000 mi
(160,000 km)
Change automatic transmission fluid.
Every
150,000 mi
(240,000 km)
1 Perform these maintenance items within 3,000 mi (4,800 km) of the last engine oil and
filter change. Do not exceed the designated distance for the interval.
2 Initial replacement at six years or
100,000 mi (160,000 km), then every three years or
50,000 mi (80,000 km).
SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily
in any
of the following conditions, you need to
perform extra maintenance as indicated.
If you operate your vehicle
occasionally
under any of these conditions, it is not
necessary to perform the extra
maintenance. For specific
recommendations, see your dealership
service advisor or technician. Perform the services shown in the
following tables when specified or within
3,000 mi (4,800 km) of the OIL CHANGE
REQUIRED
message appearing in the
information display.
• Example 1
: The OIL CHANGE
REQUIRED message comes on at
28,751 mi (46,270 km). Perform the
30,000 mi (48,000 km) automatic
transmission fluid replacement.
• Example 2
: The OIL CHANGE
REQUIRED message has not come
on, but the odometer reads 30,000 mi
(48,000 km)
(for example, the
Intelligent Oil-Life Monitor was reset
at
25,000 mi (40,000 km)). Perform
the engine air filter replacement.
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