Introduction
About This Manual
..........................................7
Symbols Glossary ............................................
7
Data Recording .................................................
9
California Proposition 65 .............................
11
Perchlorate ........................................................
11
Ford Credit .........................................................
11
Replacement Parts Recommendation ........................................................................\
....
12
Special Notices ...............................................
12
Mobile Communications Equipment ........................................................................\
....
13
Export Unique Options .................................
13
Environment
Protecting the Environment .......................
15
At a Glance
Instrument Panel Overview .......................
16
Child Safety
General Information ......................................
18
Installing Child Restraints ...........................
19
Booster Seats .................................................
25
Child Restraint Positioning .........................
27
Child Safety Locks ........................................
28
Seatbelts
Principle of Operation .................................
30
Fastening the Seatbelts ...............................
31
Seatbelt Height Adjustment .....................
33
Seatbelt Warning Lamp and Indicator Chime ............................................................
33
Seatbelt Reminder .......................................
34
Child Restraint and Seatbelt Maintenance ...............................................
35
Seatbelt Extension .......................................
36
Personal Safety System ™
Personal Safety System ™.........................
37 Supplementary Restraints
System
Principle of Operation .................................
38
Driver and Passenger Airbags ..................
39
Front Passenger Sensing System ...........
40
Side Airbags ....................................................
43
Driver Knee Airbag ........................................
44
Safety Canopy ™...........................................
44
Crash Sensors and Airbag Indicator .......
45
Airbag Disposal .............................................
46
Keys and Remote Controls
General Information on Radio Frequencies .................................................
47
Remote Control ..............................................
47
Replacing a Lost Key or Remote Control ........................................................................\
....
51
MyKey ™
Principle of Operation ..................................
52
Creating a MyKey ...........................................
53
Clearing All MyKeys ......................................
53
Checking MyKey System Status ..............
55
Using MyKey With Remote Start Systems ........................................................
55
MyKey Troubleshooting ..............................
55
Doors and Locks
Locking and Unlocking ................................
57
Liftgate
Manual Liftgate ..............................................
62
Power Liftgate ................................................
63
Security
Passive Anti-Theft System .......................
66
Anti-Theft Alarm ...........................................
67
Steering Wheel
Adjusting the Steering Wheel ..................
68
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Audio Control
.................................................68
Voice Control ..................................................
69
Cruise Control ................................................
69
Information Display Control ......................
70
Wipers and Washers
Windshield Wipers .........................................
71
Autowipers ........................................................
71
Windshield Washers .....................................
72
Rear Window Wiper and Washers ..........
72
Lighting
General Information .....................................
74
Lighting Control ..............................................
74
Autolamps ........................................................
75
Instrument Lighting Dimmer .....................
75
Headlamp Exit Delay ...................................
76
Daytime Running Lamps ............................
76
Front Fog Lamps ............................................
77
Direction Indicators .......................................
77
Interior Lamps .................................................
77
Ambient Lighting ...........................................
78
Windows and Mirrors
Power Windows .............................................
79
Global Opening .............................................
80
Exterior Mirrors ..............................................
80
Interior Mirror ..................................................
82
Sun Visors ........................................................
82
Sun Shades .....................................................
83
Instrument Cluster
Gauges ..............................................................
85
Warning Lamps and Indicators ................
87
Audible Warnings and Indicators ...........
90
Information Displays
General Information .....................................
92
Information Messages ................................
99Climate Control
Automatic Climate Control
.....................
106
Hints on Controlling the Interior Climate ........................................................................\
108
Heated Windows and Mirrors .................
108
Cabin Air Filter ..............................................
109
Remote Start ................................................
109
Seats
Sitting in the Correct Position ...................
111
Head Restraints ..............................................
111
Manual Seats .................................................
113
Power Seats ....................................................
114
Rear Seats .......................................................
116
Heated Seats ..................................................
117
Rear Seat Armrest ........................................
117
Universal Garage Door Opener
Universal Garage Door Opener ...............
118
Auxiliary Power Points
Auxiliary Power Points ...............................
122
Storage Compartments
Center Console .............................................
124
Overhead Console .......................................
124
Starting and Stopping the Engine
General Information ...................................
125
Ignition Switch ..............................................
125
Keyless Starting ............................................
125
Starting a Hybrid Electric Vehicle System ........................................................................\
.
126
Engine Block Heater ...................................
128
Automatic Engine Shutdown ..................
129
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Unique Driving Characteristics
Hybrid Vehicle Operation
...........................131
EcoSelect ........................................................
133
Hybrid Vehicle Frequently Asked Questions ...................................................
133
Fuel and Refueling
Safety Precautions ......................................
136
Fuel Quality ....................................................
136
Fuel Filler Funnel Location .......................
137
Running Out of Fuel ....................................
137
Refueling .........................................................
138
Fuel Consumption ........................................
141
Engine Emission Control
Emission Law ................................................
143
Catalytic Converter .....................................
144
High Voltage Battery
General Information ...................................
147
High Voltage Battery Cut-Off Switch ........................................................................\
.
149
Transmission
Automatic Transmission ..........................
150
Brakes
General Information ...................................
153
Hints on Driving With Anti-Lock Brakes ........................................................................\
.
154
Parking Brake ................................................
154
Hill Start Assist .............................................
154
Traction Control
Principle of Operation ................................
156
Using Traction Control ...............................
156
Stability Control
Principle of Operation ................................
157Using Stability Control
..............................
158
Parking Aids
Principle of Operation ................................
159
Rear Parking Aid ...........................................
159
Front Parking Aid .........................................
160
Active Park Assist .........................................
161
Rear View Camera ......................................
165
Cruise Control
Principle of Operation ...............................
168
Using Cruise Control ..................................
168
Driving Aids
Blind Spot Information System ..............
170
Cross Traffic Alert ..........................................
171
Steering ...........................................................
174
Load Carrying
Rear Under Floor Storage .........................
175
Luggage Covers ............................................
175
Load Retaining Fixtures .............................
176
Load Limit .......................................................
176
Towing
Towing a Trailer .............................................
181
Towing the Vehicle on Four Wheels ......
181
Driving Hints
Breaking-In .....................................................
183
Economical Driving .....................................
183
Driving Through Water ..............................
184
Floor Mats ......................................................
184
Roadside Emergencies
Roadside Assistance .................................
186
Hazard Flashers ............................................
187
Fuel Shutoff ...................................................
187
Jump Starting the Vehicle ........................
188
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C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing Table of Contents
ABOUT THIS MANUAL
Thank you for choosing Ford. We
recommend that you take some time to
get to know your vehicle by reading this
manual. The more that you know about
your vehicle, the greater the safety and
pleasure you will get from driving it.
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. Note:
This manual describes product
features and options available throughout
the range of available models, sometimes
even before they are generally available. It
may describe options not fitted to the
vehicle you have purchased.
Note: Some of the illustrations in this
manual may show features as used in
different models, so may appear different
to you on your vehicle.
Note: Always use and operate your vehicle
in line with all applicable laws and
regulations.
Note: Pass on this manual when selling
your vehicle. It is an integral part of your
vehicle.
This manual may qualify the location of a
component as left-hand side or right-hand
side. The side is determined when facing
forward in the seat. Right-hand side.
A
Left-hand side.
B
SYMBOLS GLOSSARY
These are some of the symbols you may
see on your vehicle. Air conditioning system
Air conditioning system lubricant
type
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum
based
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Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning Fasten seatbelt
Flammable
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard warning flashers
Heated rear window
Heated windshield
Interior luggage compartment
release
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
8
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Note operating instructions
Panic alarm
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Requires registered technician
Safety alert
See Owner's Manual
See Service Manual
Service engine soon
Side airbag
Shield the eyes
Stability control Windshield wash and wipe
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company
(Ford of Canada in Canada), and service
and repair facilities may access or share
among them vehicle diagnostic
information received through a direct
connection to your vehicle when
diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford
of Canada, in Canada) may, where
permitted by law, use vehicle diagnostic
information for vehicle improvement or
with other information we may have about
you, (for example, your contact
information), to offer you products or
services that may interest you. Data may
be provided to our service providers such
as part suppliers that may help diagnose
malfunctions, and who are similarly
obligated to protect data. We retain this
data only as long as necessary to perform
these functions or to comply with law. We
may provide information where required
in response to official requests to law
enforcement or other government
authorities or third parties acting with
lawful authority or court order, and such
information may be used in legal
proceedings. For U.S. only (if equipped), if
you choose to use connected apps and
services, such as SYNC Vehicle Health
Report or MyFord Mobile App, you consent
that certain diagnostic information may
9
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Use a child safety seat (sometimes called
an infant carrier, convertible seat, or
toddler seat) for infants, toddlers, or
children weighing 40 lb (18 kg) or less
(generally age four or younger).
Using Lap and Shoulder Belts WARNINGS
Airbags can kill or injure a child in a
child restraint. Never place a
rear-facing child restraint in front of
an active airbag. If you must use a
forward-facing child restraint in the front
seat, move the seat upon which the child
seat is installed all the way back. Airbags can kill or injure a child in a
child restraint. Properly restrain
children 12 and under in the rear seat
whenever possible. Depending on where you secure a
child restraint, and depending on the
child restraint design, you may block
access to certain seatbelt buckle
assemblies and LATCH lower anchors,
rendering those features potentially
unusable. To avoid risk of injury, make sure
occupants only use seating positions
where they are able to be properly
restrained. When installing a child safety seat with
combination lap and shoulder belts:
•
Use the correct seatbelt buckle for that
seating position.
• Insert the belt tongue into the proper
buckle until you hear a snap and feel it
latch. Make sure the tongue is securely
fastened in the buckle.
• Keep the buckle release button
pointing up and away from the safety
seat, with the tongue between the child
restraint and the release button, to
prevent accidental unbuckling. •
Place the vehicle seat upon which the
child restraint will be installed in the
upright position.
• Put the seatbelt in the automatic
locking mode. See Step 5. This vehicle
does not require the use of a locking
clip.
Perform the following steps when
installing the child restraint with
combination lap and shoulder belts:
Note: Although the child restraint
illustrated is a forward facing child restraint,
the steps are the same for installing a rear
facing child restraint. 1. Position the child safety seat in a seat
with a combination lap and shoulder
belt. 20
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2. Pull down on the shoulder belt and
then grasp the shoulder belt and lap
belt together. 3.
While holding the shoulder and lap belt
portions together, route the tongue
through the child restraint according
to the child restraint manufacturer's
instructions. Be sure the belt webbing
is not twisted. 4. Insert the belt tongue into the proper
buckle (the buckle closest to the
direction the tongue is coming from)
for that seating position until you hear
a snap and feel the latch engage. Make
sure the tongue is latched securely by
pulling on it. 5. To put the retractor in the automatic
locking mode, grasp the shoulder
portion of the belt and pull downward
until you pull all of the belt out.
Note: The automatic locking mode is
available on the front passenger and rear
seats.
6. Allow the belt to retract to remove slack. The belt clicks as it retracts to
indicate it is in the automatic locking
mode.
7. Try to pull the belt out of the retractor to make sure the retractor is in the
automatic locking mode (you should
not be able to pull more belt out). If the
retractor is not locked, unbuckle the
belt and repeat Steps 5 and 6. 21
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