
Note:
When the passenger airbag status
indicator lamp is illuminated, the passenger
side airbag (seat mounted) may be disabled
to avoid the risk of airbag deployment
injuries.
After all occupants have adjusted their
seats and put on seatbelts, it is very
important that they continue to sit
properly. A properly seated occupant sits
upright, leaning against the seatback, and
centered on the seat cushion, with both
feet comfortably extended on the floor.
Sitting improperly can increase the chance
of injury in a crash event. For example, if
an occupant slouches, lies down, turns
sideways, sits forward, leans forward or
sideways, or puts one or both feet up, the
chance of injury during a crash is greatly
increased.
If you think that the status of the passenger
airbag off indicator lamp is incorrect, check
for the following:
• Objects lodged underneath the seat.
• Objects between the seat cushion and
the center console.
• Objects hanging off the seatback.
• Objects stowed in the seatback map
pocket.
• Objects placed on the occupant's lap.
• Cargo interference with the seat
• Other passengers pushing or pulling on
the seat.
• Rear passenger feet and knees resting
or pushing on the seat.
The conditions listed above may cause the
weight of a properly seated occupant to
be incorrectly interpreted by the passenger
sensing system. The person in the front
passenger seat may appear heavier or
lighter due to the conditions described in
the list above. Make sure the front passenger
sensing system is operating
properly. See Crash Sensors
and Airbag Indicator (page 45).
If the airbag readiness lamp is lit, do
the following:
The driver or adult passengers should
check for objects that lodged underneath
the front passenger seat, or cargo
interfering with the seat.
If there are lodged objects, or cargo is
interfering with the seat, take the following
steps to remove the obstruction:
• Pull the vehicle over.
• Switch the vehicle off.
• Driver or adult passengers should
check for any objects lodged
underneath the front passenger seat
or cargo interfering with the seat.
• Remove the obstruction(s) (if found).
• Restart the vehicle.
• Wait at least two minutes and verify
that the airbag readiness lamp is no
longer illuminated.
• If the airbag readiness lamp remains
illuminated, this may or may not be a
problem due to the front passenger
sensing system.
Do not attempt to repair or service the
system. Take your vehicle immediately to
an authorized dealer.
If it is necessary to modify an advanced
front airbag system to accommodate a
person with disabilities, contact your
authorized dealer.
42
C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing Supplementary Restraints SystemE67017

SIDE AIRBAGS
WARNINGS
Do not place objects or mount
equipment on or near the airbag
cover, on the side of the seatbacks
(of the front seats), or in front seat areas
that may come into contact with a
deploying airbag. Failure to follow these
instructions may increase the risk of
personal injury in the event of a crash. Do not use accessory seat covers.
The use of accessory seat covers
may prevent the deployment of the
side airbags and increase the risk of injury
in an accident. Do not lean your head on the door.
The side airbag could injure you as it
deploys from the side of the
seatback. Do not attempt to service, repair, or
modify the airbag, its fuses or the
seat cover on a seat containing an
airbag as you could be seriously injured or
killed. Contact your authorized dealer as
soon as possible. If the side airbag has deployed, the
airbag will not function again. The
side airbag system (including the
seat) must be inspected and serviced by
an authorized dealer. If the airbag is not
replaced, the unrepaired area will increase
the risk of injury in a crash. The side airbags are located on the
outboard side of the seatbacks of the front
seats. In certain sideways crashes, the
airbag on the side affected by the crash
will be inflated. The airbag was designed
to inflate between the door panel and
occupant to further enhance the protection
provided occupants in side impact crashes. The system consists of the following:
•
A label or embossed side panel
indicating that side airbags are fitted
to your vehicle.
• Side airbags located inside the driver
and front passenger seatbacks.
• Front passenger sensing system. •
Crash sensors and monitoring system
with readiness indicator. See Crash
Sensors and Airbag Indicator (page
45
).
Note: The passenger sensing system will
deactivate the passenger seat-mounted
side airbag if it detects an empty passenger
seat.
The design and development of the side
airbag system included recommended
testing procedures that were developed
by a group of automotive safety experts
known as the Side Airbag Technical
Working Group. These recommended
testing procedures help reduce the risk of
injuries related to the deployment of side
airbags.
43
C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing Supplementary Restraints SystemE152533 E67017

DRIVER KNEE AIRBAG
A driver's knee airbag is located under the
instrument panel. During a crash, the
restraints control module may activate the
driver's knee airbag based on crash severity
and occupant conditions. Under certain
crash and occupant conditions, the driver
’s
knee airbag may deploy but the driver ’s
front airbag may not activate. As with front
and side airbags, it is important to be
properly seated and restrained to reduce
the risk of death or serious injury. Make sure the knee airbag is
operating properly. See Crash
Sensors and Airbag Indicator
(page
45).
SAFETY CANOPY™ WARNINGS
Do not place objects or mount
equipment on or near the headliner
at the siderail that may come into
contact with a deploying curtain airbag.
Failure to follow these instructions may
increase the risk of personal injury in the
event of a crash. Do not lean your head on the door.
The curtain airbag could injure you
as it deploys from the headliner.
Do not attempt to service, repair, or
modify the supplementary restraint
system or associated components.
Failure to follow this instruction could
result in personal injury or death. All occupants of your vehicle,
including the driver, should always
properly wear their seatbelts, even
when an airbag supplemental restraint
system is provided. Failure to properly wear
your seatbelt could seriously increase the
risk of injury or death. WARNINGS
To reduce risk of injury, do not
obstruct or place objects in the
deployment path of the airbag.
If a supplementary restraint system
component has deployed, it will not
function again. Have the system and
associated components inspected as soon
as possible. Failure to follow this
instruction could result in personal injury
or death. The Safety Canopy deploys during
significant side crashes or when a certain
likelihood of a rollover event is detected
by the rollover sensor. The Safety Canopy
is mounted to the roof side rail sheet metal,
behind the headliner, above each row of
seats. In certain sideways crashes or
rollover events, the Safety Canopy will be
activated, regardless of which seats are
occupied. The Safety Canopy is designed
to inflate between the side window area
and occupants to further enhance
protection provided in side impact crashes
and rollover events.
44
C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing Supplementary Restraints SystemE67017 E75004

The system consists of the following:
•
Safety Canopy curtain airbags above
the trim panels over the front and rear
side windows identified by a label or
wording on the headliner or roof-pillar
trim.
• A flexible headliner which opens above
the side doors to allow air curtain
deployment · Crash sensors and monitoring
system with a readiness
indicator. See Crash Sensors
and Airbag Indicator (page 45).
Properly restrain children 12 years old and
under in the rear seats. The Safety Canopy
will not interfere with children restrained
using a properly installed child or booster
seat because it is designed to inflate
downward from the headliner above the
doors along the side window opening.
The design and development of the Safety
Canopy included recommended testing
procedures that were developed by a
group of automotive safety experts known
as the Side Airbag Technical Working
Group. These recommended testing
procedures help reduce the risk of injuries
related to the deployment of side airbags
(including the Safety Canopy).
CRASH SENSORS AND
AIRBAG INDICATOR WARNING
Modifying or adding equipment to
the front end of your vehicle
(including hood, bumper system,
frame, front end body structure, tow hooks
and hood pins) may affect the
performance of the airbag system,
increasing the risk of injury. Do not modify
or add equipment to the front end of your
vehicle. Your vehicle has a collection of crash and
occupant sensors which provide
information to the restraints control
module which deploys (activates) the
front seatbelt pretensioners, driver airbag,
passenger airbag, knee airbag(s), seat
mounted side airbags, and the Safety
Canopy. Based on the type of crash, the
restraints control module will deploy the
appropriate safety devices.
The restraints control module also
monitors the readiness of the above safety
devices plus the crash and occupant
sensors. A warning indicator light in the
instrument cluster indicates the readiness
of the safety system. If this warning
indicator light is not functioning and there
is another fault within the system, the
message cluster could display an airbag
failure warning. A tone sounds, a warning
indicator light illuminates, or both, until the
problem is repaired. Routine maintenance
of the airbag is not required.
A difficulty with the system is indicated by
one or more of the following:
The indicator light will not
illuminate immediately after you
switch the ignition on.
• The indicator light either flashes or
stays illuminated.
• You could hear five tones that
periodically repeat until the problem is
repaired.
• A message could appear in the
information display.
If any of these things happen, even
intermittently, have the supplemental
restraint system serviced at an authorized
dealer immediately. Unless serviced, the
system may not function properly in the
event of a crash.
45
C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing Supplementary Restraints SystemE67017 E67017

GAUGES
Left Information Display.
A
Speedometer.
B
Right Information Display.
C
Left Information Display
Odometer
Located in the bottom of the information
display. Registers the accumulated
distance your vehicle has traveled.
Battery Gauge:
An optional small battery gauge is provided
for Hybrid vehicles. You can switch this
feature on in the Settings menu under
Battery Display. See General Information
(page 92). The fill level, or State of Charge,
indicates the amount of energy stored in
the high voltage battery as a percent of
total energy capacity. The level increases
or decreases as the battery charges and
discharges during normal operation. Regen Display:
A circular arrow symbol displays when
energy is being recaptured through the
regenerative braking system. You can
switch the Regen Display off in the Settings
menu. See
General Information (page
92).
Fuel Gauge:
Note: The fuel gauge may vary slightly
when your vehicle is moving or on a gradient.
Switch the ignition on. The fuel gauge will
indicate approximately how much fuel is
left in the fuel tank. The arrow adjacent to
the fuel pump symbol indicates on which
side of your vehicle the fuel filler door is
located.
The needle should move toward F when
you refuel your vehicle. If the needle points
to E after adding fuel, this indicates your
vehicle needs service soon.
After refueling some variability in needle
position is normal:
85
C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing Instrument ClusterACB
E162393

Ready to Drive
Lights after you switch your
vehicle on and it is ready to drive.
A corresponding message may
display stating ready to drive.
Service Engine Soon If it illuminates when the engine
is running this indicates a
malfunction. The On Board
Diagnostics system has detected a
malfunction of the vehicle emission control
system.
If it flashes, engine misfire may be
occurring. Increased exhaust gas
temperatures could damage the catalytic
converter or other vehicle components.
Drive in a moderate fashion (avoid heavy
acceleration and deceleration) and have
your vehicle immediately serviced.
It illuminates when you switch the ignition
on prior to engine start to check the bulb
and to indicate whether your vehicle is
ready for Inspection and Maintenance
(I/M) testing.
Normally, it illuminates until the engine is
cranked and automatically turns off if no
malfunctions are present. However, if after
15 seconds it flashes eight times, this
indicates that your vehicle is not ready for
Inspection and Maintenance (I/M) testing.
See Catalytic Converter (page 144).
Stability Control It illuminates momentarily when
you switch the ignition on to
confirm that the lamp is
functional. If it does not illuminate when
you switch the ignition on or begins to flash
at any time, have the system checked as
soon as possible. Lights when the system is active. If it
remains on or does not light when you
switch the ignition on, this indicates a
malfunction. During a malfunction, the
system will turn off. Have the system
checked as soon as possible.
See Using
Stability Control (page 158).
Stability Control Off Lights when you switch the
system off. It will go out when
you switch the system back on
or when you switch the ignition off.
See
Using Stability Control (page 158).
Stop Safely Indicates an electrical
component fault or failure that
will cause the vehicle to
shutdown or enter into a limited operating
mode. A message may also display.
AUDIBLE WARNINGS AND
INDICATORS
Key in Ignition Warning Chime
(If
Equipped)
Sounds when you open the driver's door
and you have left the key in the ignition.
Engine On Warning Chime
A warning chime will sound when any door
is opened if the vehicle exceeds a relatively
low speed.
Keyless Warning Alert
(If Equipped)
Sounds the horn twice when you exit the
vehicle and the keyless vehicle is in RUN,
indicating the vehicle is still on.
90
C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing Instrument ClusterE144692 E138639 E130458 E144693

Average Fuel Economy
Average Fuel Economy is continuously
averaged since the last reset. You can reset
your average fuel economy by pressing and
holding the OK button on the
corresponding steering wheel controls.
Note: Average fuel economy cannot be
reset in MyView.
Instantaneous Fuel Economy
If your instantaneous fuel economy is
greater than the maximum value
displayed, a + sign will be shown next to
the maximum scale number. When your
vehicle is operating on battery power only,
EV will display and the gauge fill will show
in blue.
INFORMATION MESSAGES
Note: Depending on the vehicle options
equipped with your vehicle, not all of the
messages display or are available. Certain
messages may be abbreviated or shortened
depending upon which cluster type you
have. Press the
OK button to acknowledge and
remove some messages from the
information display. Other messages are
be removed automatically after a short
time.
Certain messages need to be confirmed
before you can access the menus.
AdvanceTrac® Action
Message
Displayed when the system has detected a condition that
requires service. Contact your authorized dealer as soon as
possible.
Service AdvanceTrac
Alarm Action
Message
Displays when the alarm has been triggered due to unauthor-
ized entry. See
Anti-Theft Alarm (page 67).
Vehicle Alarm To Stop
Alarm, Start Vehicle.
99
C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing Information DisplaysE130248

Action
Message
The fuel system has finished depressurizing and you can begin
to refuel.
Fuel Door Open
A reminder to close the fuel door.
Close Fuel Door
There is an error in attempting to refill your vehicle.
Refuel Error See Manual
Hill Start Assist Action
Message
Displays when hill start assist is not available. Contact your
authorized dealer. See Hill Start Assist (page 154).
Hill Start Assist Not
Available
Keys and Intelligent Access Action
Message
This message is displayed when there is a problem with your
vehicle’s starting system. See your authorized dealer for
service.
Starting System Fault
Displays to remind you that the key is in the luggage
compartment.
Key Inside vehicle
Displays if the key is not detected by the system.
Key Not Inside vehicle
Displayed if the key is not detected by the system.
No Key Detected
Displayed when the start/stop button is pressed to shut off
the engine and a Intelligent Access Key is not detected inside
the vehicle.
Restart Now or Key is
Needed
Displayed when the vehicle is in the Accessory ignition state.
Accessory Power is
Active
Displayed as a reminder to press the brake while starting the
vehicle.
To START Press Brake
Displayed as a reminder to apply the brake and push the start
button to start the vehicle.
Press Brake + Start
Button
Displayed as needed by the system for proper function.
Place Key in Backup
Location
101
C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing Information Displays