2018 FORD C-MAY HYBRID remote control

The power windows do not work during
remote start and the radio does not turn
on automatically.
The parking lamps remain on and the
vehicle runs for 5, 10, or 15 minutes,
depending on the setting.
Extending the Vehicle Run Time
Repeat Steps 1 and 2 with the vehicle still
running to extend the run time for another
remote start duration. If the duration is set
to 10 minutes, the duration extends by
another 10 minutes. For example, if the
vehicle had been running from the first
remote start for five minutes, the vehicle
continues to run now for a total of 20
minutes. You can extend the remote start
up to a maximum of 30 minutes.
Wait at least five seconds before remote
starting after a vehicle shutdown.
Turning the Vehicle Off After Remote
Starting
Press the button once. The
parking lamps turns off.
You may have to be closer to the
vehicle than when starting due to ground
reflection and the added noise of the
running vehicle.
You can disable or enable the remote start
system through the information display.
See General Information (page 92).
REPLACING A LOST KEY OR
REMOTE CONTROL
Replacement keys or remote controls can
be purchased from an authorized dealer.
Authorized dealers can program remote
controls for your vehicle. See
Passive
Anti-Theft System (page 66).
51
C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing Keys and Remote ControlsE138625

PRINCIPLE OF OPERATION
MyKey allows you to program keys with
restricted driving modes to promote good
driving habits. All but one of the keys
programmed to the vehicle can be
activated with these restricted modes.
Any keys that have not been programmed
are referred to as administrator keys or
admin keys. These can be used to:
•
Create a MyKey.
• Program configurable MyKey settings.
• Clear all MyKey features.
When you have programmed a MyKey, you
can access the following information using
the information display:
• How many admin keys and MyKeys are
programmed to your vehicle.
• The total distance your vehicle has
traveled using a MyKey.
Note: All MyKeys are programmed to the
same settings. You cannot program them
individually.
Note: For vehicles with push-button start,
when both a MyKey and an admin remote
transmitter are present, the admin remote
transmitter will be recognized by the vehicle
while switching the ignition on to start the
vehicle.
Non-configurable Settings
The following settings cannot be changed
by an admin key user: •
Seat belt reminder or Belt Minder. You
cannot disable this feature. The audio
system will mute when the front seat
passengers' safety belts are not
fastened.
• Early low fuel. The low-fuel warning
activates earlier, giving the MyKey user
more time to refuel.
• Driver assist features, if equipped on
your vehicle, are forced on: parking aid.
Configurable Settings
With an admin key, you can configure
certain MyKey settings when you first
create a MyKey and before you recycle the
key or restart the vehicle. You can also
change the settings afterward with an
admin key.
• A vehicle speed limit can be set.
Warnings will be shown in the display
followed by an audible tone when your
vehicle reaches the set speed. You
cannot override the set speed by fully
depressing the accelerator pedal or by
setting cruise control. WARNING
Do not set MyKey maximum speed
limit to a limit that will prevent the
driver from maintaining a safe speed
considering posted speed limits and
prevailing road conditions. The driver is
always responsible to drive in accordance
with local laws and prevailing conditions.
Failure to do so could result in accident or
injury. 52
C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing MyKey
™

LOCKING AND UNLOCKING
You can use the power door lock control
or the remote control to lock and unlock
your vehicle.
Note:
Always take your keys and lock all
doors when leaving your vehicle.
Power Door Locks
The power door lock control is on the driver
and front passenger door panels. Unlock
A
Lock
B
Door Lock Indicator
An LED on each power door lock control
will light when you lock the doors. It is not
a functional control.
Remote Control
Unlocking the Doors (Two-Stage
Unlock)
Type 1 Press the button to unlock the
driver door.
Type 2 Press the button to unlock the
driver door. Press the button again within three
seconds to unlock all doors. The direction
indicators will flash.
Press and hold both the lock and unlock
buttons on the remote control for four
seconds to disable or enable two-stage
unlocking. Disabling two-stage unlocking
allows all vehicle doors to unlock with one
press of the button. The turn signals will
flash twice to indicate a change to the
unlocking mode. The unlocking mode
applies to the remote control and
intelligent access.
Intelligent access at the driver door will
unlock all doors when you disable
two-stage unlocking.
Locking the Doors
Type 1
Press the button to lock all the
doors. The direction indicators
will flash.
Type 2 Press the button to lock all the
doors. The direction indicators
will flash.
Press the button again within three
seconds to confirm that all the doors are
closed. The doors will lock again, the horn
will sound and the turn signals will flash if
all the doors and the luggage
compartment are closed.
Note: If locking was not successful or any
door or the liftgate is open, or if the hood is
open on vehicles with a perimeter alarm or
remote start, the horn will sound twice and
the lamps will not flash.
57
C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing Doors and LocksE162487
A
B E138629 E138623

The system does not function if:
•
Your vehicle battery has no charge.
• The key battery has no charge.
• The key frequencies are jammed.
Note: The system may not function if the
key is close to metal objects or electronic
devices, for example keys or a cell phone.
Note: If the system does not function, use
the key blade to lock and unlock your
vehicle. See Remote Control (page 47).
Unlocking Using Intelligent Access With your intelligent access key within
3 ft
(1 m) of your vehicle, touch the unlock
sensor on the back of the door handle for
a brief period and then pull on the door
handle to unlock, being careful to not
touch the lock sensor at the same time or
pulling the door handle too quickly. The
intelligent access system requires a brief
delay to authenticate your intelligent
access key fob.
Locking Using Intelligent Access With your intelligent access key within
3 ft
(1 m) of your vehicle, touch the outer door
handle lock sensor for approximately one
second to lock, being careful to not touch
the unlock sensor on the back of the door
handle at the same time. After locking, you
can immediately pull on the door handle
to confirm locking occurred without
inadvertently unlocking.
At the Liftgate
Press the exterior liftgate release button
on the top of the liftgate pull-cup handle.
Smart Unlocks For Integrated
Keyhead Transmitter
This feature helps to prevent you from
locking yourself out of your vehicle if your
key is still in the ignition.
When you open one of the front doors and
lock your vehicle with the power door lock
control, all the doors will lock then unlock
if your key is still in the ignition.
You can still lock your vehicle with the key
in the ignition by pressing the lock button
on the transmitter even if the doors are not
closed.
If both front doors are closed, you can lock
your vehicle by any method, regardless of
whether the key is in the ignition or not.
Smart Unlocks For Intelligent
Access Keys
(If Equipped)
This feature helps to prevent you from
unintentionally locking your intelligent
access key inside your vehicle ’s passenger
compartment or rear cargo area.
59
C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing Doors and LocksE248555 E248556

When you lock your vehicle using the
power door lock control (with the door
open, vehicle in park and ignition off), your
vehicle will search for an intelligent access
key in the passenger compartment after
you close the door. If your vehicle finds a
key, all of the doors will immediately
unlock.
When you open one of the front doors and
lock your vehicle using the power door lock
control, all doors will lock then unlock if
the ignition is on.
Autolock (If Equipped)
Autolock locks all the doors when:
• All doors are closed.
• The ignition is on.
• You shift into any gear putting your
vehicle in motion.
• Your vehicle reaches a speed greater
than
4 mph (7 km/h).
Autounlock
Autounlock unlocks all the doors when:
• The ignition is on, all the doors are
closed, and your vehicle has been
moving at a speed greater than 4 mph
(7 km/h)
.
• Your vehicle comes to a stop and you
switch the ignition off or to the
accessory position.
• You open the driver door within 10
minutes of switching the ignition off or
to accessory.
Note: The doors will not autounlock if you
electronically lock your vehicle after you
switch the ignition off and before you open
the driver door.
Enabling or Disabling Autounlock
Note: Your authorized dealer can perform
this procedure, or you can do the procedure
yourself. To enable or disable these features, do the
following:
Note:
You will have 30 seconds to
complete the procedure.
1. Switch the ignition on.
2. Press the power door unlock button three times.
3. Switch the ignition off.
4. Press the power door unlock button three times.
5. Switch the ignition on. The horn will sound indicating your vehicle is in
programming mode.
6. Press the power door lock button then
the unlock button. The horn will sound
once if disabled or twice (one short and
one long) if enabled.
After programming the feature, switch the
ignition off. The horn will sound once
indicating programming is complete.
Illuminated Entry
The interior lamps and select exterior
lamps will illuminate when you unlock the
doors with the remote entry system.
The illuminated entry system turns off the
lights if:
• you start your vehicle,
• you press the remote control lock
button, or
• after 25 seconds of illumination.
The lights will not turn off if:
• you turn them on with the lamp control,
or
• any door is open.
Illuminated Exit
The interior lamps and select exterior
lamps will illuminate when all doors are
closed and you switch the ignition off.
60
C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing Doors and Locks

MANUAL LIFTGATE
WARNINGS
It is extremely dangerous to ride in a
cargo area, inside or outside of a
vehicle. In a crash, people riding in
these areas are more likely to be seriously
injured or killed. Do not allow people to ride
in any area of your vehicle that is not
equipped with seats and seatbelts. Make
sure everyone in your vehicle is in a seat
and properly using a seatbelt. Failure to
follow this warning could result in serious
personal injury or death. Make sure to close and latch the
liftgate to prevent drawing exhaust
fumes into your vehicle. This will also
prevent passengers and cargo from falling
out. If you must drive with the liftgate open,
keep the vents or windows open so outside
air comes into your vehicle. Failure to
follow this warning could result in serious
personal injury. Note:
Be careful when opening or closing
the liftgate in a garage or other enclosed
area to avoid damaging the liftgate.
Note: Do not hang anything, for example a
bike rack, from the glass or liftgate. This
could damage the liftgate and its
components.
Note: Do not leave the liftgate open while
driving. This could damage the liftgate and
its components. Opening the Liftgate
Manually Press the button located in the top of the
liftgate pull cup handle to unlatch the
liftgate, and then pull on the outside
handle.
With the Remote Control
Press the button twice within
three seconds.
Closing the Liftgate A handle is located inside the liftgate to
help with closing.
62
C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing LiftgateE138632 E138630 E155976

From the Instrument Panel
Press the button on the
instrument panel.
With the Remote Control Press the button twice within
three seconds.
With the Outside Control Button
Opening the Liftgate
1. Unlock the liftgate with the remote control or power door unlock control.
If a passive key is within 3 ft (1 m) of
the liftgate, the liftgate unlocks when
you press the liftgate release button. 2. Press the control button in the top of
the liftgate pull-cup handle.
Note: Allow the power system to open the
liftgate. Manually pushing or pulling the
liftgate may activate the system ’s obstacle
detection feature and stop the power
operation or reverse its direction. Manually
interfering with the liftgate motion may also
replicate a strut failure.
Closing the Liftgate WARNING
Keep clear of the liftgate when using
the rear switch. Press and release the liftgate control
button.
Stopping the Liftgate Movement
Note:
Do not apply sudden excessive force
to the liftgate while it is in motion. This
could damage the power liftgate and its
components.
You can stop the liftgate movement by
doing any of the following:
• Pressing the liftgate control button on
the liftgate trim panel.
• Pressing the liftgate button on the
remote control twice.
• Pressing the liftgate button on the
instrument panel.
• Pressing the liftgate exterior release
button.
Setting the Liftgate Open Height
1. Open the liftgate.
2. Stop the liftgate by pressing the control
button on the liftgate when it reaches
the desired height.
Note: When the liftgate has stopped
moving, you can also manually move it to
the desired height.
64
C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing LiftgateE159323 E138630 E138632 E138636

PASSIVE ANTI-THEFT
SYSTEM
SecuriLock®
The system helps prevent your vehicle
from starting unless you use a coded key
programmed to your vehicle. Using the
wrong key may prevent your vehicle from
starting. A message may appear in the
information display.
If you are unable to start your vehicle with
a correctly coded key, a malfunction has
happened. A message may appear in the
information display.
Note:
The system is not compatible with
non-Ford aftermarket remote start systems.
Use of these systems may result in vehicle
starting problems and a loss of security
protection.
Note: Metallic objects, electronic devices
or a second coded key on the same key
chain may cause vehicle starting issues if
they are too close to the key when starting
your vehicle. Prevent these objects from
touching the coded key while starting the
engine. Switch the ignition off, move all
objects on the key chain away from the
coded key and restart your vehicle if a
problem occurs.
Note: Do not leave a duplicate coded key
in your vehicle. Always take your keys and
lock all doors when leaving your vehicle.
Automatic Arming
Your vehicle arms immediately after you
switch the ignition off.
Automatic Disarming
Switching the ignition on with a coded key
disarms your vehicle. Replacement Keys
Note:
Your vehicle comes equipped with
two integrated keyhead transmitters or two
intelligent access keys.
The integrated keyhead transmitter
functions as a programmed ignition key
that operates all the locks and starts your
vehicle, as well as a remote control.
The intelligent access key functions as a
programmed key that operates the driver
door lock and activates the intelligent
access with push button start system, as
well as a remote control.
If your programmed transmitters or
standard SecuriLock coded keys
(integrated keyhead transmitters only) are
lost or stolen and you do not have an extra
coded key, you will need to have your
vehicle towed to an authorized dealer. You
need to erase the key codes from your
vehicle and program new coded keys.
Store an extra programmed key away from
your vehicle in a safe place to help prevent
any inconveniences. See your authorized
dealer to purchase additional spare or
replacement keys.
Programming a Spare Integrated
Keyhead Transmitter
Note: You can program a maximum of eight
coded keys to your vehicle. All eight can be
integrated keyhead transmitters.
You can program your own integrated
keyhead transmitter or standard
SecuriLock coded keys to your vehicle. This
procedure will program both the vehicle
immobilizer keycode and the remote entry
portion of the remote control to your
vehicle
Only use integrated keyhead transmitters
or standard SecuriLock keys.
66
C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing Security