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GETTING TO KNOW YOUR VEHICLE
CONTENTS
HIGH VOLTAGE BATTERY .................16
500e ELECTRIC VEHICLE FEATURES ..........18
▫ Audible Pedestrian Warning System ..........18
▫ Single-Speed Transmission .................18
▫ Auto Park .............................18
▫ E-Park ...............................18
▫ Climate Control (HVAC System) .............19
▫ Electric Air Conditioning Compressor .........19
▫ Electric Power Steering ....................19
▫ Smartphone Features (Not Available In Canada) . .20
HIGH VOLTAGE CHARGING OPERATION .....21
▫ SAE J1772 Charging Inlet ..................21
▫ AC Level 1 Charging (120V, 15 Amp) .........22
▫ AC Level 2 Charging (240V, 30 Amp) .........35▫
Charge Times ..........................36
KEYS .................................36
▫ Key With Remote Control ..................36
IGNITION SWITCH .......................38
▫ Mechanical Ignition Switch .................38
▫ Key-In-Ignition Reminder .................40
SENTRY KEY ...........................40
▫ Key Programming ......................41
▫ Replacement Keys .......................41
▫ General Information .....................41
VEHICLE SECURITY ALARM ...............41
▫ To Arm The System .....................42
▫ To Disarm The System ....................423
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HIGH VOLTAGE BATTERY
Your vehicle is equipped with a Lithium-ion high voltage
battery that is used to power the electric powertrain
systems and the 12 volt vehicle electrical system.
The high voltage battery is located under the vehicle. The
high voltage battery is maintenance free and designed to
last for the life of the vehicle.
NOTE:Upon exiting the vehicle, ensure the ignition is in
the off position and the key is removed from the vehicle.
Lithium-ion batteries provide the following benefits:
•Lithium-ion batteries are much lighter than other types
of rechargeable batteries of the same size.
• Lithium-ion batteries hold their charge; they only lose
approximately 3 percent of their charge per month.
• Lithium-ion batteries have no memory, which means
that you do not have to completely discharge them
before recharging, as with some other batteries.
High Voltage Battery and Cable Locations
1 — High Voltage Cables
2 — High Voltage Battery
16 GETTING TO KNOW YOUR VEHICLE
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Smartphone Features (Not Available In Canada)
With the Uconnect app, you can monitor the state of charge
of the high voltage battery or initiate charging from your
phone. You can also turn on your vehicle’s climate control
system remotely. The app provides the following features:
•Monitor battery charge level
• Display available driving distance
• Check charging status
• Remotely activate vehicle climate control system
• Unlock and lock doors
• Assist with locating your vehicle
• Locate charging stations
• Send a point-of-interest to your vehicle’s navigation
system
• Schedule a charge
• View energy consumed
• Notifications for charging and preconditioning events How do I get the Uconnect
smartphone App?
Download the Uconnect app from the following websites:
https://itunes.apple.com (Apple users) or https://
play.google.com/store/apps (Android users)
Registration Website
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Once in the registration website, you will need to enter
your vehicle’s VIN and Connectivity ID. The connectivity
ID is found in the vehicle’s instrument cluster. To locate the
connectivity ID follow the steps below:
1. Push the menu button on the instrument cluster.
2. Choose “Settings” and scroll down to the “ConnectivityID.”
3. Select “Connectivity ID.”
After obtaining the connectivity ID and VIN number
return to the vehicle registration website and perform the
following:
1. After entering the VIN (Vehicle Identification Number), Connectivity ID and your email address, click “submit.”
2. You will now be asked to fill in your contact information and a user name and password.
3. Once finished with registration you will be directed to your 500e owner ’s site. 4. From the 500e owner ’s site you will be able to download
the 500e Uconnect mobile application and learn how to
use your connected features.
5. Use your owner ’s site username and password for logging into the 500e Uconnect mobile application.
NOTE: Your smartphone must have a valid data connec-
tion to use the 500e Uconnect mobile application.
Need help with registration?
Please call the Uconnect Call Center Toll Free number
below:1-855-261-5364
HIGH VOLTAGE CHARGING OPERATION
SAE J1772 Charging Inlet
Your vehicle uses an industry standard SAE J1772 charge
inlet (vehicle charge inlet) for both AC Level 1 (120V) and
AC Level 2 (240V) charging.
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GETTING TO KNOW YOUR VEHICLE 21
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NOTE:The charge inlet door locks and unlocks with the
vehicle doors.
AC Level 1 Charging (120V, 15 Amp)
Your vehicle is equipped with a 120 Volt AC, SAE J1772
Level 1 Electric Vehicle Supply Equipment (EVSE), also
referred to as a charging cordset. AC Level 1 charging
requires a conventional NEMA 5-15 120 Volt AC grounded
wall receptacle along with the charging cordset provided
with the vehicle.
WARNING!
Shock, fire, property damage, or personal injury may
occur if the Portable EVSE Cordset is not used prop-
erly. There are no serviceable parts contained in the
Portable EVSE Cordset. Any attempt to service it may
result in shock, fire, property damage, or personal
injury.
To access the charging cordset, remove the Level 1 EVSE
from its storage bin by lifting the rear cargo cover.
SAE J1772 Charge ReceptacleCharging Cord Set
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NOTE:The charging cordset is used for AC Level 1
charging only.
WARNING!
• Read all the instructions before using this product.
• Do not put fingers or objects into the Charge Con-
nector.
• Do not use this product if the flexible power cord or
Electric Vehicle (EV) Cable is frayed, broken, has
cracked insulation or any other signs of damage.
(Continued)
WARNING! (Continued)
•Do not use this product if the enclosure or the
Charge Connector is broken, cracked, open, or shows
any other indication of damage.
• Do not use Portable EVSE Cordset with an extension
cord. Use of an extension cord may cause burns, fire,
or other damage or injury.
• This device may attempt to reset and run after an
interruption.
• There are no user serviceable parts inside the AC
Mode 2 Charging cord set. Do not attempt to repair or
service the charging cord set yourself – personal
injury may result.
• When using a charging station with the charging
cable attached, ensure the cable is not visibly dam-
aged before plugging into the vehicle.
• Do not allow children to operate this device. Adult
supervision is mandatory when children are in prox-
imity to a charge station that is in use.
• Do not use a charge station or vehicle receptacle that
is work or damaged with the AC Mode 3 charging
cable. Plugging into worn or damaged receptacles
may cause damage to the EVSE and vehicle.
(Continued)
EVSE Rear Cargo Location
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WARNING!(Continued)
•Ensure that the EVSEs are always stored in a safe
place. Do not expose them to rain or wet conditions.
Avoid pouring or dipping water or other liquids over
them. If water penetrates the electrical device, the
risk or electrical shock increases. Ensure that all
plugs and cables are free of moisture before using
the EVSEs.
EVSE Charging Cordset
The EVSE charging cordset is compliant with SAE J1772,
and applicable for use with vehicles fitted with the stan-
dard SAE J1772 charge inlets. The EVSE includes:
• An AC Power Cord with NEMA 5–15p, Right Angle
plug
• An indoor/outdoor charge cable, EV- rated
• A Charge Connector
• A NEMA 6 rated enclosure with a Charge Current
Interrupt Device (CCID) with status indicator display
Charging Cordset Operation
1. Plug the AC plug of the charging cordset into a 15A, or
20A, 120VAC, 60Hz, grounded wall receptacle. Do not
use an extension cord, outlet/plug adapter, or a worn
outlet. The charging cordset will not operate safely
unless it is plugged directly into the wall receptacle.
Charging Cord Set
1 — Charge Connector
2 — Status Indicator Display
3 — Charging Cord Set Enclo-
sure4—ChargeCable
5 — AC Plug
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WARNING!
Improper connection of the equipment-grounding con-
ductor could result in a risk of electric shock. Check
with a qualified electrician or serviceman if you are in
doubt as to whether the wall receptacle is properly
grounded. Do not modify the plug provided with the
product – if it does not fit the outlet, you must have a
proper outlet installed by a qualified electrician.
2. Check to see if the charging cordset is ready to charge by reviewing the indicator lights. After a brief self-check, where the indicator light will flash, a green AC indicator
light and two green charge rate indicator lights indicate
that the cordset is ready for use.
3. If the charging cordset is ready to charge, ensure the vehicle is in PARK, and then connect the charge connec-
tor to the vehicle’s charge inlet. You will hear a “click”
when the charge connector is inserted correctly and
coupled with the vehicle’s charge inlet.
AC Plug And Wall Receptacle
Cordset Indicator Lights
1 — AC Power Indicator Light
2 — Fault Indicator Light3 — Charge Rate Indicator
Lights
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