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GETTING TO KNOW YOUR VEHICLE
CONTENTS
HIGH VOLTAGE BATTERY .................16
500e ELECTRIC VEHICLE FEATURES ..........18
▫ Audible Pedestrian Warning System ..........18
▫ Single-Speed Transmission .................18
▫ Auto Park .............................18
▫ E-Park ...............................18
▫ Climate Control (HVAC System) .............19
▫ Electric Air Conditioning Compressor .........19
▫ Electric Power Steering ....................19
▫ Smartphone Features (Not Available In Canada) . .20
HIGH VOLTAGE CHARGING OPERATION .....21
▫ SAE J1772 Charging Inlet ..................21
▫ AC Level 1 Charging (120V, 15 Amp) .........22
▫ AC Level 2 Charging (240V, 30 Amp) .........35▫
Charge Times ..........................36
KEYS .................................36
▫ Key With Remote Control ..................36
IGNITION SWITCH .......................38
▫ Mechanical Ignition Switch .................38
▫ Key-In-Ignition Reminder .................40
SENTRY KEY ...........................40
▫ Key Programming ......................41
▫ Replacement Keys .......................41
▫ General Information .....................41
VEHICLE SECURITY ALARM ...............41
▫ To Arm The System .....................42
▫ To Disarm The System ....................423
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HIGH VOLTAGE BATTERY
Your vehicle is equipped with a Lithium-ion high voltage
battery that is used to power the electric powertrain
systems and the 12 volt vehicle electrical system.
The high voltage battery is located under the vehicle. The
high voltage battery is maintenance free and designed to
last for the life of the vehicle.
NOTE:Upon exiting the vehicle, ensure the ignition is in
the off position and the key is removed from the vehicle.
Lithium-ion batteries provide the following benefits:
•Lithium-ion batteries are much lighter than other types
of rechargeable batteries of the same size.
• Lithium-ion batteries hold their charge; they only lose
approximately 3 percent of their charge per month.
• Lithium-ion batteries have no memory, which means
that you do not have to completely discharge them
before recharging, as with some other batteries.
High Voltage Battery and Cable Locations
1 — High Voltage Cables
2 — High Voltage Battery
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•Lithium-ion batteries can be recharged and discharged
thousands of times.
High Voltage Battery Service Disconnect
The high voltage battery service disconnect is located
under the rear passenger seat lower cushion. If your
vehicle requires service, see an authorized dealer.
WARNING!
Never try to remove the high voltage service discon-
nect. The high voltage service disconnect is used when
your vehicle requires service by a trained technician at
an authorized dealer. Failure to follow this warning
can cause severe burns or electrical shock that may
result in serious injury or death.
Disposal of the High Voltage Battery
Your vehicle’s high voltage battery is designed to last the
life of your vehicle. See an authorized dealer for informa-
tion on the disposal of the battery if it should require
replacement. General Information
The vehicle is also equipped with a Battery Management
System that is designed to:
•
Ensure safe operation
• Maximize driving range
• Maximize the life expectancy of the high voltage battery
NOTE:
• During vehicle start up and shut down, a clicking noise
may be heard from within the vehicle. When the ignition
key is turned to the on position, the high voltage battery
contactors inside the battery are closed to make the
stored electricity inside available for vehicle use. The
clicking noise observed is the sound of these contactors
as they open and close and is normal operation for your
500e.
• The operating temperature range of the high voltage
battery is -22 °F to 122 °F (-30 °C to 50 °C). If it is
attempted to operate the vehicle with the battery outside
of these temperature extremes it will not function.
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E-Park is activated when the driver pushes the PARK
button. An electric motor activates the parking pawl and
locks the single-speed transmission when the vehicle is
placed into PARK. This will prevent any unwanted move-
ment of the vehicle.
NOTE:The engagement of the E-Park can be heard when
there is no noise in the interior of the vehicle, this is a
normal condition.
Climate Control (HVAC System)
Your 500e is equipped with an Automatic Temperature
Control (ATC) HVAC system. This HVAC system utilizes a
humidity sensor, cabin sensor, and ambient temperature
sensor to choose operation mode and control cabin com-
fort. These components allow the controller to operate the
HVAC system in a very efficient manner to maximize
driving range.
Your 500e also uses an electric air heater to provide heat to
the cabin.
Electric Air Conditioning Compressor
Your 500e uses an electric air conditioning compressor. The
air conditioning compressor is powered by the high volt-
age battery system and is used to cool the vehicle occu-
pants and the high voltage battery while the vehicle is
being driven or when it is being charged.
The high voltage battery may require cooling to keep the
vehicle running. The air conditioning compressor activates
without any input from the occupant.
NOTE: The AC system helps cool the high voltage battery.
If the air conditioning system should require service, see an
authorized dealer as soon as possible.
Electric Power Steering
Your vehicle is equipped with an Electric Power Steering
(EPS) system. The power steering system requires no
maintenance and operates without the use of power steer-
ing fluid.
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Smartphone Features (Not Available In Canada)
With the Uconnect app, you can monitor the state of charge
of the high voltage battery or initiate charging from your
phone. You can also turn on your vehicle’s climate control
system remotely. The app provides the following features:
•Monitor battery charge level
• Display available driving distance
• Check charging status
• Remotely activate vehicle climate control system
• Unlock and lock doors
• Assist with locating your vehicle
• Locate charging stations
• Send a point-of-interest to your vehicle’s navigation
system
• Schedule a charge
• View energy consumed
• Notifications for charging and preconditioning events How do I get the Uconnect
smartphone App?
Download the Uconnect app from the following websites:
https://itunes.apple.com (Apple users) or https://
play.google.com/store/apps (Android users)
Registration Website
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Vehicle Charge Indicators
Instrument Cluster High Voltage Battery Gauge
There is a battery gauge indicator located on the instru-
ment cluster. The battery gauge displays, with progressive
color indication, the current state of charge for the high
voltage battery; with the percentage value located at the
bottom of the gauge.Charge Low And Limited Power Messages
The state of charge is monitored during normal operation.
If the state of charge reaches certain thresholds the follow-
ing messages display on the cluster:
•
charge low — displayed at 17% (warning displayed for
six seconds).
• charge low — displayed at 11% (Displayed for six
seconds).
• charge low limited power mode — turtle displayed at
5% and remains on.
High Voltage Battery Gauge
Charge Low Message
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•charge low limited power mode — turtle flashes at 0%
until condition changes.
NOTE: The limited power mode can also be activated if the
high voltage battery temperature is too high or too low.
NOTE: At 0% state of charge or below the following
features will be disabled if in use:
• Heated Seats
• Electronic Speed Control
• Climate Controls Instrument Panel State Of Charge Indicator
In addition to the battery gauge your vehicle is equipped
with a visual state of charge indicator. The state of charge
indicator is made up of five lights that are mounted to the
center of the instrument panel.
The state of charge indicator represents the current state of
charge for the high voltage battery. The state of charge
indicator lights quickly to identify the battery state of
charge while the vehicle is being charged. Each light
represents the battery’s current percentage of charge.
Charge Low Limited Power ModeState Of Charge Indicator
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NOTE:In the event of an error in the charging process the
outer two lights will blink.
Number Of Indicator Lights Illuminated Percent Of Battery Charge
1 Light 0 – 20%
2 Lights 21 – 40%
3 Lights 41 – 60%
4 Lights 61 – 80%
5 Lights 81 – 100%
AC Level 2 Charging (240V, 30 Amp)
AC Level 2 (240V) charging requires a 240V, Level 2 EVSE
(Charging station). A 30A Level 2 EVSE for home installa-
tion is recommended.
When using public charging stations, ensure the charging
station is ready to provide charge and the vehicle is in
PARK before the charge connector is plugged into the
vehicle’s charge inlet. You will hear a “click” when the
charge connector is inserted correctly and is coupled with
the vehicle’s charge inlet. The vehicle should start charging
automatically. If not, please check the instructions at the
charging station. NOTE:
The vehicle should start charging automatically. If
not, please check the following:
• Charging Station – Check the indications and instruc-
tions at the charging station.
• Charging Schedule – Check whether the charging sched-
ule is enabled and if so, whether the vehicle is currently
within the scheduled charge time/date. If the charging
schedule is enabled, you may override them for this
charging event by plugging in the charge connector,
unplugging it, and then plugging it back into the vehicle
charge inlet. Complete the double plug sequence within
ten seconds for it to override the set schedule.
To stop the charging process, disconnect the charge con-
nector from the vehicle inlet.
NOTE: Older or non-compliant J1772 EVSE models may
not support charging of your EV. If your vehicle doesn’t
charge, it may be connected to a non-compliant Level 2
EVSE and flashes the indicators. Please identify this failure
to the site operator or EVSE provider.
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