2018 DODGE DURANGO tow

Owner must present new vehicle registration form or new vehicle
sales invoice indicating the date of purchase. Owner will be required
to sign the CTA Limited Warranty Claim Form or dealer replacement
sales receipt.
Owner is responsible for paying all applicable taxes charged by the
servicing dealer and is also responsible for paying shipping, local
tire-disposal fees and parts or service regardless of mileage or months
of service. This includes payment for tire rotation, alignment, towing,
road service, valve stems and tire repairs.
Owner is responsible for maintaining proper tire air pressure and for
proper maintenance of the tire.
6.SAFETY WARNING:
Ignoring any of the safety and information contained in this
warranty may result in tire failure, causing serious injury or death.
•Tire failure due to underinflation /overloading.Follow vehicle
owner ’s manual or tire placard in vehicle for proper inflation and
loading.
•Explosion of tire/rim assembly due to improper tire mounting.Ti re
mounting / demounting can be dangerous. It should be performed
only by a trained tire specialist using proper tools and procedures.
Prior to tire mounting/demounting, the Rubber Manufacturers
Association (RMA) wall charts and manuals should be read to obtain
the proper procedures. The failure to follow these procedures may
result in faulty positioning of the tire and/or rim, which may cause
the assembly to burst with force sufficient to cause injury or death.
•Tire failure due to damage.Inspect your tires frequently for scrapes,
bulges, separations, cuts, snags and other damage from road haz-
ards. Damage from impact can occur to the inner portions of your
tire without being visible to the outside. If you suspect a tire has been
damaged from striking anything unusual in the road, you must have
the tire removed from the rim and inspected both inside and out by
a trained tire specialist. Air loss or unusual tire wear can also be
warning signs that a tire may have internal damage. If you notice
these conditions, have your tire inspected by a trained individual.
•Tire failure due to excessive tire spinning.Avoid tire spinning. The
centrifugal force generated by a free-spinning tire/rim assembly
may cause a sudden tire explosion resulting in vehicle damage
and/or serious injury or death. Never exceed 35 mph (55km/h) as
indicated on your speedometer when your vehicle is stuck in snow,
CONTINENTAL TIRE
91

TIRE REPAIRS
In the event that you get a flat tire while driving, it is best to find a nearby,
safe place to stop and install your spare tire or call a tow truck. The less
distance that you drive on your low or flat tire, the better chances your
tire has of being repairable. Once you are able to get to your local
servicing tire dealer, have them dismount the tire from the rim and
thoroughly inspect the inside of the tire. It is important to know the
difference between a proper tire repair and an improper one because it
can be critical to you and your vehicle’s safety. An improper repair could
pose a safety threat to you and your family and could also affect your
tire’s manufacturer warranty. Here are some tips in determining if your
damaged tire can be properly repaired or not:
•Always have the tire removed from the wheel and inspected before
any repair is performed.
•Tires with less than 1.6 mm (2/32 of an inch) of tread should NOT be
repaired.
•Never repair a tire with a puncture larger than 6 mm (1/4 of an inch).
•Repairs should be limited to the tread area only.
•Repairs cannot overlap one another.
•A plug and patch or plug/patch combo should be used to effectively
repair a tire puncture.
•If anything seems questionable at any time during the repair process,
ask your service advisor for more details and/or call the tire manu-
facturer to make sure the tire’s warranty isn’t being voided.
TIRE MIX USAGE
WARNING!
Never mix tires of different size or construction and/or type on any
axle. (Except for temporary use as a spare tire.) Always refer to the
vehicle’s owner manual for proper tire fitments.
FALKEN TIRE CORPORATION
99

STORING YOUR TIRES
When storing your tires for any extended period of time, be sure to
thoroughly clean your tires with a tire brush, soap, and water to remove
any dirt, salt, and brake dust from the tires. If you are storing your tires
still mounted on the wheels, use a wheel brush and approved wheel
cleaner to clean your wheels. Then dry the wheels and tires with a towel
and allow them to fully dry. DO NOT apply any tire dressings while
storing your tires. Tire compounds are made to resist weather cracking
and ozone damage. Place each clean and dry tire in an airtight plastic bag
and seal the bag with tape to help reduce oil evaporation. Store your tires
out of direct sunlight and somewhere that is well shielded from the
elements, like a climate-controlled room or dry basement. Storing the
tires in a garage or shed usually exposes the tires to a wide range of
temperatures as well as precipitation and humidity. Keep the tires away
from sources that emit ozone like electric motors that use contact brushes,
furnaces, sump pumps, etc. Although tires will still age regardless of how
they are stored, these precautions will help slow the aging process and
reduce the damage to your tires.
SPEED LIMITS
WARNING!
Operating your vehicle in excess of the posted speed limit or the
maximum speed allotted by driving conditions has the potential to
be dangerous. Higher driving speeds create excessive heat buildup
in a tire, leading to a possible tire failure.
TIRE SPINNING
WARNING!
Spinning a tire to get a stuck vehicle out of mud, ice, snow, sand, or
wet grass can be potentially dangerous. A spinning tire at a
speedometer reading above 55 km/h (35 mph) can be capable of
disintegrating a tire with explosive force. In some circumstances, a
tire may be spinning at twice the speed displayed on the
speedometer. This can cause serious injury or death to you, a
passenger, or bystander. Never spin a tire above 55 km/h (35 mph).
FALKEN TIRE CORPORATION
101

Country Company Address Telephone Number
POLAND Falken Tyre Europe GmbH Berliner Strasse 74-76, 63065
Offenbach, GERMANY+49 69 247 5252 10
QATAR International Tire Centre P.O. BOX 51, DOHA, QATAR +974 40157001
SAUDI ARABIA Al Howail Group P.O. Box 7580, Damman
31472, SAUDI ARABIA+966 3 8091796
SOUTH AFRICA Stamford Tyres (Africa) (Pty)
Ltd8 Ferrule Avenue, Montague
Gardens, 7441 Cape Town,
SOUTH AFRICA+27 21 790 1302
SPAIN Falken Tyre Europe GmbH Berliner Strasse 74-76, 63065
Offenbach, GERMANY+49 69 247 5252 10
TURKEY Abudulkadir Özcan Otomoti Kazm karabekir Cad. Özcan
Plaza No:124, 06060 Dişkap,
Ankara, TURKEY+90 0312 3093030
UAE Wolfe Tyres Batteries and
Accessories LLCP.O. BOX 325, AL Gurg Tower
No:1, Baniyas Road, Deira
Creek, Dubai- UAE ++971 4 3378731
UNITED STATES Sumitomo Rubber North
America, Inc.8656 Haven Avenue, Rancho
Cucamonga, CA 91730, USA+1 800 723 2553
YEMEN Bin Sharaf Tire Trading Ring Road, Sana’a,
REPUBLIC OF YEMEN+967 1265300
FALKEN TIRE CORPORATION
11 3

IN OBSERVANCE OF U.S. FEDERAL LAW, THIS LIMITED WAR-
RANTY AND ADJUSTMENT POLICY HAS BEEN DESIGNATED A
“LIMITED WARRANTY”. CTNA DOES NOT INTEND TO REPRE-
SENT THROUGH THIS LIMITED WARRANTY AND ADJUSTMENT
POLICY THAT TIRE FAILURES CAN OR CANNOT HAPPEN.
CTNA’S OBLIGATIONS
Contact the vehicle dealer from where you purchased the vehicle. Your
tires may be covered under the vehicle manufacturer ’s limited warranty.
If not, this CTNA Policy applies and replacement of Eligible Tires can be
made by any vehicle dealer authorized to handle General brand tire
adjustments or a General brand authorized dealer (“Authorized Dealer”).
CTNA will replace the tire pursuant to the terms of this Limited Warranty
and Adjustment Policy. Tires that are replaced under an adjustment basis
under this Limited Warranty and Adjustment Policy become the property
of CTNA.
OWNER’S OBLIGATIONS
To make an eligible claim under this Limited Warranty and Adjustment
Policy, the owner must present a claim with the tire to an Authorized
Dealer. For the nearest Authorized Dealer, consult the Yellow Pages, the
General brand internet address, or the 800 telephone numbers shown on
the back of this Limited Warranty and Adjustment Policy. Owner must
present new vehicle registration form or new vehicle sales invoice
indicating the date of purchase. Owner will be required to sign the CTNA
Limited Warranty Claim Form or dealer replacement sales receipt.
Owner is responsible for paying all applicable taxes set forth under this
Limited Warranty and Adjustment Policy. Owner is also responsible for
paying local tire disposal fees and any parts or service regardless of
mileage or months of service. This includes payment for tire rotation,
alignment, towing, road service, valve stems and tire repairs. Owner is
responsible for maintaining proper tire air pressure and for proper
maintenance of the tire.
GENERAL TIRE
11 9

PUNITIVE OR OTHER DAMAGE, COST (INCLUDING FOR REPLACE-
MENT TRANSPORTATION), EXPENSE OR LOSS OF ANY KIND.
SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES,
SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO
YOU.
This warranty gives you specific legal rights and you may also have other
rights that vary from state to state or province to province.
HOW DO YOU OBTAIN AN ADJUSTMENT?
1. You must present the tire to be adjusted to an authorized Goodyear or
Dunlop service facility. Tires replaced on an adjustment basis become
the property of The Goodyear Tire & Rubber Company or Goodyear
Canada Inc.
2. You must pay for taxes and any additional services you order at the
time of adjustment plus any additional service that may be unique to
your application, e.g., Tire Pressure Monitoring System.
3. You must submit your claim on an approved claim form supplied by
an authorized Goodyear or Dunlop service facility. The form must be
filled out completely and signed, where you the owner or your
authorized agent presented the tire for adjustment. You must go to an
authorized Goodyear or Dunlop outlet for replacement tires and all
warranty service.
SAFETY WARNINGS
Property damage, serious injury or death may result from:
•TIRE FAILURE DUE TO UNDERINFLATION/OVERLOADING/
MISAPPLICATION.Follow the vehicle owner ’s manual or tire plac-
ard in vehicle.
•TIRE FAILURE DUE TO IMPACT DAMAGE/IMPROPER MAIN-
TENANCE.Tires should be inspected regularly by a qualified techni-
cian for signs of damage, such as punctures or impacts.
•TIRE FAILURE DUE TO IMPROPER REPAIRS.See Rubber Manu-
facturers Association (RMA) established repair procedures at
www.rma.organd/or go towww.goodyear.comfor information on
proper repair procedures.
GOODYEAR DUNLOP TIRES
127

HANKOOK TIRES
LIMITED WARRANTY FOR ORIGINAL EQUIPMENT PASSENGER
CAR & LIGHT TRUCK TIRES INCLUDING TEMPORARY TIRES
WHAT IS COVERED AND FOR HOW LONG
Hankook warrants that a tire manufactured by Hankook and equipped
originally on the vehicle is free from defects in materials or workmanship
in normal use for the life of the original usable tread. The life of the
original usable tread ends when the tire tread has been worn down with
only 1.6 mm (2/32 nds inch) remaining, at which point the tire is
considered to be fully worn out.
PASSENGER CAR AND LIGHT TRUCK TIRES
1. Free replacement
If Hankook Radial Passenger & Light Truck Tires fail as a result of
defect in material and/or workmanship within the first 25% of
treadwear, the tire will be replaced with a new, comparable Hankook
Tire at no charge including mounting and balancing charges.
2. Pro rated replacement
Tires not qualifying for free replacement will be allowed a credit
toward purchase of a new, comparable Hankook Tire based upon the
amount of tread actually worn. The cost of mounting, balancing and
any other service charges or applicable taxes shall be paid by the user.
Otherwise adjustment for compensation will be made on a prorata
basis calculated by multiplying the actual current dealer selling price
by the percentage of remaining usable tread depth.
HANKOOK TEMPORARY TIRE
1. A Temporary tire weighs less and provides more trunk storage space
than a conventional tire. To conserve tire tread life, temporary tire
should be returned to the trunk as soon as it is convenient to have your
standard tire repaired or replaced.
HANKOOK TIRES
139

2. After the first 2/32of the original usable tread, a credit percentage
will be given toward the purchase price of a comparable new Kumho
or Marshal tire effective at the time of adjustment Applicable taxes on
the new tire and costs of mounting and balancing service are payable
by the owner.
To obtain the credit percentage, please refer to Adjustment Credit
Percentage Table or utilize the following example:
R.T.D.: Remaining Tread Depth
O.T.D.: Original Tread Depth
If R.T.D. = 5 and O.T.D. = 10, the calculation is (5-2:remaining
useable tread depth) ÷ (10 - 2 : original useable tread depth)= 38%
3. Temporary Spare Tire
During the first 1/32of the original usable tread, Kumho will replace
such temporary tire with a comparable new Kumho temporary tire
free of charge. After the first 1/32of the original usable tread, but less
than 2/32, a credit of 50% towards a comparable new Kumho
temporary tire will be given. Applicable taxes and costs of mounting
and balancing and any other service charges are payable by the owner.
4. Adjustment on ride complaint or out-of-round is allowed only during
the first 2/32of the original tread depth.
KUMHO TIRES
146