2018 DODGE DURANGO flat tire

GENERAL EXCLUSIONS
1. No Hankook Tire employee, retailer or dealer has the authority to
make any warranty, representation, promise or agreement on behalf of
Hankook Tire except as stated in this policy.
2. Tires used in racing related activities or competitive events are not
covered by this warranty.
3. Limitation of remedy: to the extent permitted by law, HANKOOK
disclaims liability for all consequential and incidental damages. Some
provinces and states do not allow the exclusion or limitation of
incidental or consequential damages, so the above limitation or
exclusion may not apply to you. This warranty gives you specific legal
rights, and you may also have the rights which vary from province to
province in Canada, and from state to state in the U.S.A.
HANKOOK’S OBLIGATIONS
Replacement qualifying under this warranty will be made by a partici-
pating Hankook Dealer or a participating Car Dealer.
OWNER’S OBLIGATIONS
1. You must present the tire to a participating Hankook Dealer or a
participating Car Dealer.
2. For free replacement, a proof of purchase date such as car dealer
invoice should be presented.
3. No claim will be recognized unless submitted on a Hankook claim
form completely filled out and signed by the owner or a participating
Hankook Dealer or Car Dealer.
WARNING FOR YOUR SAFETY
•TIRE DEMOUNTING AND MOUNTING
Improper tire mounting and inflation procedures may cause tire beads
to break with explosive force during installation of the tire on the rim,
causing personal injury and property damage. Follow the Rubber
Manufacturers Association installation and safety procedure for
mounting and inflating tires. Tire and rim must match in size. Rim
parts must match by manufacturer ’s design. Clean rim. Lubricate rim
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and beads. Do not exceed the maximum recommended pressure to
seat beads on rim. Use remote control inflation equipment and
inflation cage.
NOTE:
•Never inflate over 40 psi to seat beads.
•Mount radial ply tires only on rims designated by wheel manufacturer
as suitable for radial tire.
•Only specially trained persons shall mount tires.
•AIR PRESSURE
Check the pressure in your tires, including your spare, at least
monthly, and always before and during extended driving. Check tires
cold (at least 3 hours after the vehicle has been stopped and before it
is driven more than 1.6 kilometers or 1 mile). Do not reduce pressure
when tires are hot, use an accurate air pressure gauge to check
pressure and maintain it at the level recommended on the vehicle tire
placard or in the Owner ’s Manual. Under inflation produces extreme
flexing of sidewalls and builds up heat to the point that premature tire
failure may occur. Over inflation can cause the tires to be more
susceptible to impact damage. Cold tire pressures, however, should
never be higher than the limit molded on the sidewall.
•LOAD LIMITS
Never exceed the load-carrying limits molded onto the sidewall of
your tires or the maximum vehicle load limit as shown on the vehicle
tire placard, whichever is less. Overloading builds up excessive heat in
the tire and leads to early and/or sudden failure.
•HAZARDS
Avoid running over objects (e.g., chuckholes, rocks, curbs, metal, glass,
etc.) which may possibly cause internal tire damage. Continued use of
a tire that has suffered internal damage (which may not be externally
visible) can lead to dangerous tire failure. Determination of suspected
internal damage requires demounting the tire from its rim and
examination by trained tire personnel.
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•WORN TIRES
Never drive on worn tires. Tires should be replaced by trained
personnel when 2/32 nds inch (1.6 mm) of tread depth remain, as
indicated by treadwear indicators molded into the tread grooves. Use
of worn-out tires (less than 2/32 nds of an inch remaining tread depth)
increases the probability of tire failure. In most states, it is illegal to
drive with less than 2/32 nds of an inch of remaining tread depth.
•SPEED LIMITS
Operating your vehicle in excess of lawful speed limits or the
maximum speeds justified by driving conditions can be dangerous.
Excessive speed creates heat buildup in a tire, leading to possible tire
failure.
•SPEED-RATED TIRES
Speed-rated tires are identified by letters S, T, H, V, W, or Z as either
part of the size designation (e.g., HR), or part of the service description
adjacent to the size designation (e.g., 94H) and indicates the maximum
speed capability of the tire when properly loaded and inflated.
However, even when properly loaded and inflated, driving for pro-
longed periods at high speeds can cause tire damage and possible tire
failure which could lead to an accident. Original equipment speed-
rated tires must be replaced with tires of the same or higher speed
rating if the speed capability of the vehicle is to be maintained.
Consult your Hankook dealer for the tires best suited to your vehicle
driving habit. Repairing of speed-rated tires must be done in accor-
dance with RMA repair procedures and is limited to one 1/4diameter
repair in the tread area.
•TIRE ROTATION
Rotate your tires for longer tire life. Front and rear tires perform
different jobs and can wear differently. Consult your vehicle Owner ’s
Manual for mileage recommendations and rotation patterns.
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•ADDITIONAL SAFETY INFORMATION FOR TEMPORARY TIRE
– Air pressure.
Check inflation pressure as soon as practical after installation and
inflate to 60 psi. The tire pressure should be checked monthly and
maintained at 60 psi while the tire is stored or in service.
– Vehicle restriction.
The temporary spare tire was specifically designed for your car and
should not be used on any other vehicle.
– Other restrictions.
The temporary spare tire should not be used with other wheels, nor
should standard tires, snow tires, wheel covers, or trim rings be used
with the temporary spare wheel. If such use is attempted, damage to
these items or other vehicle components may occur.
TIRE SERVICE ASSISTANCE OR INFORMATION
When you have tire problems, Hankook provides service and assistance.
Any time you see damage to your tires, contact your local Hankook Tire
Dealer.
If no local dealer is available around you, dial Hankook Toll Free Service
Number so that you can get information on where and how service is
rendered to you.
FOR SERVICE ASSISTANCE OR INFORMATION
U.S.A.
CORPORATE HEADQUARTERS
1450 Valley Road, Wayne, New Jersey 07470
1–973-633-9000Toll Free1–877-740-7000
WEST REGIONAL OFFICE
11555 Arrow Route, Suite 105, Rancho Cucamonga, CA 91730
1–909-481-9800Toll Free1–800-426-8252
CANADA
CORPORATE HEADQUARTERS
30 Resolution Dr., Brampton, Ontario L6W 0A3
1–905-463-9802Toll Free1–800-843-7709 HANKOOK TIRES
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4. The cost of applicable taxes and mounting and balancing and any
other service charges.
5. Tire damage or irregular wear due to:
A. Road hazard, including puncture, cut, impact break, bulge, snag,
stone drill, collision.
B. Continued use while run flat or under acute under-inflation.
C. Improper use or operation, without limitation, improper inflation
pressure, overloading, use of an improper rim, tire/wheel assem-
bly imbalance or other vehicle condition, worn suspension compo-
nents, improper mounting or de-mounting, misuse, misapplica-
tion, fire or other externally generated heat, water or other material
trapped inside the tire during mounting, tire alteration, racing or
competition purposes, improper inserting of sealant, balance or
filler materials.
D. Improper repair, or with repairs not conforming to the Rubber
Manufacturers Association standards, or with section repairs, or
with self-vulcanizing plug only.
E. Failure to rotate the tire at least every 5,000 miles as evidenced by
Kumho’s Mileage Warranty/Tire Rotation Card (printed in this
brochure) or vehicle misalignment.
F. Uneven or rapid wear which is caused by mechanical irregularity in
the vehicle such as misalignment, (a measured tread difference of
2/32nds of an inch or more across the tread on the same tire).
6. Ozone or weather cracking on tires over four (4) years from the date of
manufacture.
7. Tires that have been recapped, or retreaded, regrooved.
8. Ride disturbance (out-of-round, vibration, pulling, etc.) claims submit-
ted after the first 2/32of tread wear.
9. Loss of time, or use, inconvenience, or any incidental or consequential
damage.
10. Tires that have been modified by the addition or removal of material
or any tire intentionally altered to change its appearance.
11. Tires unserviceability caused by the tire operation in excess of
tire/wheel manufacturers specifications and recommendations.
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12. Tires that are misapplied due to insufficient speed rating, or under-
sized, or oversized tires.
13. Tires that have become unserviceable because chemical corrosion,
vandalism, chains and flat spotting.
14. Tires involved in any racing-related activities.
15. This limited warranty applies only to the original purchaser and is
nontransferable.
OWNERS OBLIGATION:
In order to be eligible for KUMHO’s limited warranty program, the
owner must:
1. Conform to all pertaining policies detailed herein.
2. Present tire to any authorized KUMHO dealer for inspection along
with a copy of their original purchase receipt. Dealer will inspect tire
in order to identify whether or not it qualifies for warranty based on
the policies detailed herein.
3. Pay the amounts due on a new tire, less the amount of credit including
taxes, mounting and balancing charges and/or the cost of other
services ordered.
To locate an authorized KUMHO/Marshal dealer, use our web address
WWW.KUMHOTIREUSA.COM/DEALERor call (800) HI-KUMHO
1-800-445-8646 .
OTHER RIGHTS:
This limited warranty gives the owner of KUMHO tires specific legal
rights and you may also have other rights, which vary from state to state.
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3. Applicable taxes and costs of mounting and balancing and any other
service charges are payable by the owner.
4. The owner must rotate the tires every 5,000 miles.
5. The following are exclusions to the Limited Tread Wear Warranty:
•Tires brandedNA,Blem, etc.
•Tires exhibiting uneven or rapid wear which is caused by mechanical
irregularity in the vehicle such as misalignment, (a measured tread
difference of 2/32nds of an inch or more across the tread on the same
tire).
•Tires worn-out or damaged due to:
Improper inflation, improper mounting, uneven wear, overloading or
off-road driving, run flat or racing, accident, fire or chemicals, use on
RV or commercial vehicle, vandalism or gross abuse, defective
mechanical condition of vehicle, road hazard damage (e.g., irrepa-
rable cut, puncture, snag, bruise or impact break) and lack of tire
rotation.
•Original equipment tires on new vehicles.
6. For staggered/split fitment applications (different size tires on the
front and rear axles), Kumho Tire will cover half the number of miles
of the standard mileage warranty since these tires cannot be rotated as
recommended by Kumho.
III. ROAD HAZARD PROTECTION
Every KR21/ KU39/ KU27/ KU22 II/ KU31/ TA31/ TA11 (Available 3rd
Quarter 2015) steel belted radial passenger tire that has bean irreparably
damaged due to a normal road hazard conditions (e.g., irreparable cut,
puncture, snag, bruise or impact break) within the first 2/32of the
original tread depth (O.T.D.) and within 12 months from the date of
purchase, will be replaced free of charge with an equivalent KUMHO tire.
To be eligible, you must present your original invoice showing date of
purchase. Tires not within 2/32of the O.T.D. will not be issued a
pro-rated credit. Tires that reflect damage due to continued run flat or
acute underinflation are excluded.
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IV. 30-DAY SATISFACTION GUARANTEED TRIAL WARRANTY
Kumho Tire’s 30-Day Satisfaction Guaranteed Trial Warranty covers a
complete set of four (4) Road Venture AT51 and Solus TA71 tires. If for
whatever reason you aren’t completely satisfied with your eligible tires,
simply return them to the dealer where they were purchased for
replacement.
Limitations and Requirements
•This trial warranty only applies to the original purchaser of a set of
four eligible (4) tires returned within 30 days from the date of purchase
and is non-transferable; any return of less than a full set of tires will not
be accepted. Original purchaser must present their original sales
receipt/invoice to their selling dealer at the time of replacement.
•Tires must be returned undamaged. Tires exhibiting road hazard,
mounting damage, vehicle mechanical-related problems, repairs, im-
proper inflation, vandalism, run flat, racing or any tires removed from
the original vehicle are excluded from this trial warranty.
•Original purchaser pays the amounts due on a new replacement tire,
less the amount of credit, including applicable taxes, mounting and
balancing charges and/or the cost of other services ordered.
•Tires measuring more than 1/32of tread wear from original tread
depth are excluded from trial warranty.
NEW ON REAR/ROTATION RECOMMENDATION
1. Replacement of two tires: Kumho Tire recommends replacing all four
tires at the same time. However, when only two tires are replaced, the
new tires should be put on the rear. The newer tires, with deeper tread,
may provide better grip and water evacuation in wet driving condi-
tions.
2. Tire Rotations: Owners must continue to rotate tires in accordance to
their vehicle owner ’s manual or every 5,000 miles. Side-to-side rota-
tion onnew on rear; two-tire replacementsfitments will be accept-
able.
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