2018 DODGE DURANGO SRT service

Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommunica-
tion Devices for the Deaf) equipment at its customer center.
Any hearing or speech impaired customer, who has access
to a TDD or a conventional teletypewriter (TTY) in the
United States, can communicate with the manufacturer by
dialing 1-800-380-CHRY.
Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered by
Bell Canada. For TTY teletypewriter users, dial 711 and for
Voice callers, dial 1-800-855-0511 to connect with a Bell
Relay Service operator.
Service Contract
You may have purchased a service contract for a vehicle to
help protect you from the high cost of unexpected repairs
after the manufacturer’s New Vehicle Limited Warranty
expires. The manufacturer stands behind only the manu-
facturer’s service contracts. If you purchased a manufac-
turer’s service contract, you will receive Plan Provisionsand an Owner Identification Card in the mail within three
weeks of the vehicle delivery date. If you have any
questions about the service contract, call the manufactur-
er’s Service Contract National Customer Hotline at 1-800-
521-9922 (Canadian residents, call (800) 465-2001 English /
(800) 387-9983 French).
The manufacturer will not stand behind any service con-
tract that is not the manufacturer’s service contract. It is not
responsible for any service contract other than the manu-
facturer’s service contract. If you purchased a service
contract that is not a manufacturer’s service contract, and
you require service after the manufacturer’s New Vehicle
Limited Warranty expires, please refer to the contract
documents, and contact the person listed in those docu-
ments.
We appreciate that you have made a major investment
when you purchased the vehicle. An authorized dealer has
also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
the ownership experience. You will be pleased with their
sincere efforts to resolve any warranty issues or related
concerns.
546 CUSTOMER ASSISTANCE

In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact
Transport Canada, Motor Vehicle Defect Investigations
and Recalls at 1-800-333-0510 or go to http://
www.tc.gc.ca/roadsafety/.
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Master-
card, American Express, and Discover orders are accepted.
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing FCA US LLC vehicles. A
complete working knowledge of the vehicle, system,
and/or components is written in straightforward language
with illustrations, diagrams, and charts.Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and fea-
tures. They show exactly how to find and correct problems
the first time, using step-by-step troubleshooting and driv-
ability procedures, proven diagnostic tests and a complete
list of all tools and equipment.
Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to acquaint
you with specific FCA US LLC vehicles. Included are
starting, operating, emergency and maintenance proce-
dures as well as specifications, capabilities and safety tips.
Call toll free at:
•
1-800-890-4038 (U.S.)
• 1-800-387-1143 (Canada)
Or
Visit us on the Worldwide Web at:
• www.techauthority.com (U.S.)
548 CUSTOMER ASSISTANCE

Carbon Monoxide Warning................248, 456
Cargo Area Cover .......................106, 107
Cargo Compartment ........................106
Light .................................106
Luggage Carrier ........................ .127
Cargo Light ............................. .106
Cargo Tie-Downs .......................... .107
Car Washes ...............................445
Cellular Phone ............................525
Center High Mounted Stop Light ...............362
Chains, Tire ............................. .441
Changing A Flat Tire ........................420
Chart, Tire Sizing .......................... .422
Check Engine Light (Malfunction Indicator Light). . . .164
Checking Your Vehicle For Safety ...............248
Checks, Safety ............................ .248
Child Restraint ............................224
Child Restraints Booster Seats ............................227
Child Seat Installation .....................242
How To Stow An unused ALR Seat Belt ........239
Infant And Child Restraints .................226
Locating The LATCH Anchorages .............232
Lower Anchors And Tethers For Children .......229
Older Children And Child Restraints ...........226Seating Positions
........................ .228
Child Safety Locks ..........................38
Clean Air Gasoline ........................ .453
Cleaning Wheels ............................... .440
Climate Control ............................81
Automatic ..............................82
Cold Weather Operation ..................... .262
Compact Disc (CD) Maintenance ................541
Compact Spare Tire ........................ .438
Contract, Service .......................... .546
Cooling Pressure Cap (Radiator Cap) ............415
Cooling System............................412
Adding

Coolant (Antifreeze) .................414
Coolant Level .......................... .415
Cooling Capacity ........................ .456
Disposal Of Used Coolant ..................415
Drain, Flush, And Refill ....................413
Inspection ..........................412, 415
Points To Remember ..................... .416
Pressure Cap ............................415
Radiator Cap .......................... .415
Selection Of Coolant (Antifreeze) .......413, 456, 457
Corrosion Protection ........................444
Cruise Control (Speed Control) ..............282, 285
552 INDEX

Cruise Light.......................... .160, 161
Cupholders ...............................120
Customer Assistance ........................544
Cybersecurity ............................ .463
Daytime Running Lights ......................69
Dealer Service ............................ .397
Defroster, Windshield ........................249
Diagnostic System, Onboard ...................162
Disposal Antifreeze (Engine Coolant) .................415
Disturb ................................. .537
Door Ajar ............................ .153, 154
Door Ajar Light ........................153, 154
Door Locks ............................ .32, 38
Child-Protection Door Lock — Rear Doors .......38
Door Opener, Garage ........................108
Doors ....................................32
Drag And Drop Menu .......................462
Drive Modes ............................. .276
Drive Modes, SRT ..........................494
Driver ’s Seat Back Tilt ........................40
Driving Through Flowing, Rising, Or Shallow Standing
Water .................................348 DVD Player (Video Entertainment System)
.........509
Economy (Fuel) Mode .......................268
Electrical Outlet, Auxiliary (Power Outlet) .........122
Electric Brake Control System ..................169
Anti-Lock Brake System ....................168
Electronic Roll Mitigation ...............173, 177
Electric Remote Mirrors .......................66
Electronically Shifted Transfer Case ..............280
Electronic Speed Control (Cruise Control) .........282
Electronic Stability Control (ESC) ...............173
Electronic Throttle Control Warning Light .........153
Emergency, In Case Of Freeing Vehicle When Stuck .................387
Hazard Warning Flasher ...................352
Jacking ............................369, 420
Jump

Starting .......................... .380
Emission Control System Maintenance ............164
Engine ................................. .395
Air Cleaner ............................ .400
Break-In Recommendations .................262
Compartment .......................... .395
Coolant (Antifreeze) ..................... .457
Cooling ...............................412
Exhaust Gas Caution ...................248, 456
12
INDEX 553

Fails To Start............................261
Flooded, Starting ........................ .261
Jump Starting .......................... .380
Oil ............................398, 456, 457
Oil Filler Cap .....................395, 398, 399
Oil Filter ...............................400
Oil Selection ........................ .398, 456
Oil Synthetic ............................399
Overheating ............................383
Starting ............................257, 258
Engine Oil Viscosity .....................398, 399
Enhanced Accident Response Feature .........221, 388
Ethanol ................................. .454
Exhaust Gas Cautions ....................248, 456
Exhaust System ........................248, 410
Exterior Lights .......................68, 251, 358
Filters Air Cleaner ............................ .400
Air Conditioning ..................... .96, 402
Engine Oil ..........................400, 457
Engine Oil Disposal .......................400
Flashers .................................352
Hazard Warning ........................ .352
Turn Signals .....................161, 251, 361 Flash-To-Pass
..............................70
Flooded Engine Starting ..................... .261
Fluid, Brake ............................. .458
Fluid Capacities ............................456
Fluid Leaks ...............................252
Fluid Level Checks Brake .................................417
Fluids And Lubricants .......................457
Fog Lights ...............................361
Fog Lights, Service ........................ .361
Fold-Flat Seats .............................40
Folding Rear Seats ..........................50
Forward Collision Warning ....................186
Four -W

ay Hazard Flasher .....................352
Freeing A Stuck Vehicle ..................... .387
Front Axle (Differential) ..................... .419
Fuel ................................... .453
Additives ............................. .453
Clean Air ............................. .453
Economy Mode ..........................268
Ethanol ...............................454
Gasoline ...............................453
Materials Added ........................ .453
Methanol ............................. .454
Octane Rating ........................453, 457
554 INDEX

Interior Appearance Care.....................446
Interior Lights ..............................73
Intermittent Wipers (Delay Wipers) ...............77
Introduction ................................4
Inverter Power ............................... .126
iPod/USB/MP3 Control ..................... .507
Jacking And Tire Changing Instructions ...........373
Jacking Instructions ........................ .374
Jack Location ............................ .370
Jack Operation ........................ .374, 420
Jump Starting ............................ .380
KeyFob..................................17 Arm The System ..........................30
Disarm The System ........................30
Programming Additional Key Fobs ..........22, 29
Key Fob Battery Service (Remote Keyless Entry) .....19
Key Fob Programming (Remote Keyless Entry) ......22
Key-In Reminder ............................23
Keyless Enter-N-Go ........................ .258
Passive Entry ............................33
Passive Entry Programming ..................33
Keys ....................................17 Replacement
..........................22, 29
Sentry (Immobilizer) .......................28
Lane Change Assist ..........................72
LaneSense ............................... .325
Lap/Shoulder Belts ........................ .200
Latches ................................. .251
Hood .................................103
Leaks, Fluid ............................. .252
Life Of Tires ............................. .434
Liftgate ................................. .104
Liftgate Window Wiper/Washer .................80
Light Bulbs ...............................251
Lights .................................. .251
AirBag .........................151, 211, 249
Automatic Headlights ......................70
Brake Assist Warning ..................... .176
Brake Warning ..........................151
Bulb Replacement .....................358, 359
C

argo.................................106
Center Mounted Stop ..................... .362
Cruise ............................ .160, 161
Daytime Running .........................69
Dimmer Switch, Headlight ...................68
Engine Temperature Warning ................154
556 INDEX

Exterior...............................251
Fog ..................................361
Hazard Warning Flasher ...................352
Headlights ..........................359, 360
Headlights On With Wipers ..................71
Interior ................................73
Malfunction Indicator (Check Engine) ..........155
Park ................................. .160
Passing ................................70
Reading ................................74
Rear Servicing .......................... .361
Rear Tail Lamps ........................ .361
Seat Belt Reminder .......................151
Security Alarm ..........................155
Service ............................ .358, 359
Side Marker ............................361
Traction Control ........................ .176
Turn Signals ...................68, 161, 251, 361
Vanity Mirror ............................67
Warning Instrument Cluster Descriptions . . . .154, 161
Loading Vehicle ............................335
Tires................................. .426
Load Shed Battery Saver Mode .................149
Load Shed Battery Saver On ...................149
Load Shed Electrical Load Reduction .............149Load Shed Intelligent Battery Sensor
.............149
Locks Child Protection ..........................38
Manual ................................32
Power Door .............................33
Lubrication, Body ..........................405
Luggage Carrier .......................... .127
Lug Nuts ............................... .451
Maintenance Free Battery .....................397
Maintenance Schedule .......................391
Malfunction Indicator Light (Check Engine) . . . .155, 164
Manual, Service ............................548
Memory Feature (Memory Seats) ..............40, 43
Memory Seat ............................40, 43
Memory

Seats And Radio ...................40, 43
Methanol ............................... .454
Mirrors ..................................64
Electric Remote ...........................66
Exterior Folding ..........................65
Heated .................................66
Outside ................................65
Rearview ............................64, 352
Vanity .................................67
12
INDEX 557

Sentry KeyKey Programming .........................29
Sentry Key (Immobilizer) ......................28
Sentry Key Replacement ....................22, 29
Service Assistance ..........................544
Service Contract .......................... .546
Service Manuals .......................... .548
Shifting .................................266
Automatic Transmission ................266, 268
Shoulder Belts ............................ .200
Signals, Turn .......................161, 251, 361
Siri .................................... .536
SiriusXM Guardian Vehicle Health Alert .......................535
Snow Chains (Tire Chains) ....................441
Snow Tires ...............................437
Spare Tires .....................370, 437, 438, 439
Spark Plugs ............................. .457
Specifications Fuel (Gasoline) ..........................457
Oil...................................457
Speed Control Accel/Decel ........................ .283, 284
Accel/Decel (ACC Only) ...................290
Cancel ............................... .285Resume
...............................285
Set ...................................283
Speed Control (Cruise Control) ..............282, 285
Starting ............................25, 257, 258
Button .................................23
Cold Weather .......................... .262
Engine Fails To Start ..................... .261
Remote ................................25
Starting And Operating ...................257, 258
Starting Procedures ..................... .257, 258
Steering ..................................63
Power ............................... .281
Tilt Column .............................63
Wheel, Heated ...........................63
Wheel, Tilt ..............................63
Steering Wheel

Audio Controls .................506
Steering Wheel Mounted Sound System Controls . . . .506
Storage, Vehicle .............................95
Sunglasses Storage ..........................127
Sun Roof ............................... .100
Sun Visor .................................67
Sway Control, Trailer ........................177
Synthetic Engine Oil ........................399
System, Remote Starting ......................25
12
INDEX 561