
CD/DVD DISC MAINTENANCE
To keep a CD/DVD in good condition, take the following
precautions:
1. Handle the disc by its edge; avoid touching the surface.
2. If the disc is stained, clean the surface with a soft cloth,wiping from center to edge.
3. Do not apply paper or tape to the disc; avoid scratching the disc.
4. Do not use solvents such as benzene, thinner, cleaners, or anti-static sprays.
5. Store the disc in its case after playing.
6. Do not expose the disc to direct sunlight.
7. Do not store the disc where temperatures may become too high.
NOTE: If you experience difficulty in playing a particular
disc, it may be damaged (e.g., scratched, reflective coating
removed, a hair, moisture or dew on the disc), oversized, or
have protection encoding. Try a known good disc before
considering disc player service.
10
MULTIMEDIA 541

SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All work
to be performed may not be covered by the warranty.
Discuss additional charges with the service manager. Keep
a maintenance log of your vehicle’s service history. This
can often provide a clue to the current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident or
work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with the
service advisor and list the items in order of priority. At
many authorized dealers, you may obtain a rental vehicle
at a minimal daily charge. If you need a rental, it is
advisable to make these arrangements when you call for an
appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer. We
strongly recommend that you take the vehicle to an autho-
rized dealer. They know your vehicle the best, and are most
concerned that you get prompt and high quality service.
The manufacturer’s authorized dealer have the facilities,
factory-trained technicians, special tools, and the latest
information to ensure the vehicle is fixed correctly and in a
timely manner.
This is why you should always talk to an authorized dealer
service manager first. Most matters can be resolved with
this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
• If an authorized dealer is unable to resolve the concern,
you may contact the manufacturer’s customer center.
544 CUSTOMER ASSISTANCE

In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact
Transport Canada, Motor Vehicle Defect Investigations
and Recalls at 1-800-333-0510 or go to http://
www.tc.gc.ca/roadsafety/.
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Master-
card, American Express, and Discover orders are accepted.
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing FCA US LLC vehicles. A
complete working knowledge of the vehicle, system,
and/or components is written in straightforward language
with illustrations, diagrams, and charts.Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and fea-
tures. They show exactly how to find and correct problems
the first time, using step-by-step troubleshooting and driv-
ability procedures, proven diagnostic tests and a complete
list of all tools and equipment.
Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to acquaint
you with specific FCA US LLC vehicles. Included are
starting, operating, emergency and maintenance proce-
dures as well as specifications, capabilities and safety tips.
Call toll free at:
•
1-800-890-4038 (U.S.)
• 1-800-387-1143 (Canada)
Or
Visit us on the Worldwide Web at:
• www.techauthority.com (U.S.)
548 CUSTOMER ASSISTANCE

About Your Brakes........................ .451
Adaptive Cruise Control (ACC) (Cruise Control) . . . .285
Adding Engine Coolant (Antifreeze) .............414
Adding Fuel ............................. .332
Additives, Fuel ............................453
Adjust Down ...............................41, 42
Forward ............................ .41, 42
Rearward ............................41, 42
Up .................................41, 42
Air Bag Air Bag Operation ........................215
Air Bag Warning Light .....................211
Driver Knee Air Bag ..................... .216
Enhanced Accident Response .............221, 388
Event Data Recorder (EDR) .................388
If Deployment Occurs .....................220
Knee Impact Bolsters ..................... .215
Maintaining Your Air Bag System .............223
Maintenance ............................223
Redundant Air Bag Warning Light ............212
Side Air Bags .......................... .216
Transporting Pets ........................247
Air Bag Light .......................151, 211, 249
Air Cleaner, Engine (Engine Air Cleaner Filter) ......400Air Conditioner Maintenance
..................401
Air Conditioner Refrigerant ...................401
Air Conditioner System ..................... .401
Air Conditioning Rear ..................................90
Air Conditioning Filter ....................96, 402
Air Conditioning, Operating Tips ................95
Air Conditioning System ......................94
Air Filter ............................... .400
Air Pressure Tires................................. .431
Alarm Arm The System .......................30, 31
Disarm The System ........................30
Rearm The System ........................31
Security Alarm ..........................155
Alarm System
Security
Alarm...........................30
All Wheel Drive (AWD) ..................... .280
Alterations/Modifications Vehicle .................................6
Android Auto ............................ .538
Antifreeze (Engine Coolant) ................413, 456
Disposal ...............................415
Anti-Lock Brake System (ABS) .................168
550 INDEX

Carbon Monoxide Warning................248, 456
Cargo Area Cover .......................106, 107
Cargo Compartment ........................106
Light .................................106
Luggage Carrier ........................ .127
Cargo Light ............................. .106
Cargo Tie-Downs .......................... .107
Car Washes ...............................445
Cellular Phone ............................525
Center High Mounted Stop Light ...............362
Chains, Tire ............................. .441
Changing A Flat Tire ........................420
Chart, Tire Sizing .......................... .422
Check Engine Light (Malfunction Indicator Light). . . .164
Checking Your Vehicle For Safety ...............248
Checks, Safety ............................ .248
Child Restraint ............................224
Child Restraints Booster Seats ............................227
Child Seat Installation .....................242
How To Stow An unused ALR Seat Belt ........239
Infant And Child Restraints .................226
Locating The LATCH Anchorages .............232
Lower Anchors And Tethers For Children .......229
Older Children And Child Restraints ...........226Seating Positions
........................ .228
Child Safety Locks ..........................38
Clean Air Gasoline ........................ .453
Cleaning Wheels ............................... .440
Climate Control ............................81
Automatic ..............................82
Cold Weather Operation ..................... .262
Compact Disc (CD) Maintenance ................541
Compact Spare Tire ........................ .438
Contract, Service .......................... .546
Cooling Pressure Cap (Radiator Cap) ............415
Cooling System............................412
Adding
Coolant (Antifreeze) .................414
Coolant Level .......................... .415
Cooling Capacity ........................ .456
Disposal Of Used Coolant ..................415
Drain, Flush, And Refill ....................413
Inspection ..........................412, 415
Points To Remember ..................... .416
Pressure Cap ............................415
Radiator Cap .......................... .415
Selection Of Coolant (Antifreeze) .......413, 456, 457
Corrosion Protection ........................444
Cruise Control (Speed Control) ..............282, 285
552 INDEX

Cruise Light.......................... .160, 161
Cupholders ...............................120
Customer Assistance ........................544
Cybersecurity ............................ .463
Daytime Running Lights ......................69
Dealer Service ............................ .397
Defroster, Windshield ........................249
Diagnostic System, Onboard ...................162
Disposal Antifreeze (Engine Coolant) .................415
Disturb ................................. .537
Door Ajar ............................ .153, 154
Door Ajar Light ........................153, 154
Door Locks ............................ .32, 38
Child-Protection Door Lock — Rear Doors .......38
Door Opener, Garage ........................108
Doors ....................................32
Drag And Drop Menu .......................462
Drive Modes ............................. .276
Drive Modes, SRT ..........................494
Driver ’s Seat Back Tilt ........................40
Driving Through Flowing, Rising, Or Shallow Standing
Water .................................348 DVD Player (Video Entertainment System)
.........509
Economy (Fuel) Mode .......................268
Electrical Outlet, Auxiliary (Power Outlet) .........122
Electric Brake Control System ..................169
Anti-Lock Brake System ....................168
Electronic Roll Mitigation ...............173, 177
Electric Remote Mirrors .......................66
Electronically Shifted Transfer Case ..............280
Electronic Speed Control (Cruise Control) .........282
Electronic Stability Control (ESC) ...............173
Electronic Throttle Control Warning Light .........153
Emergency, In Case Of Freeing Vehicle When Stuck .................387
Hazard Warning Flasher ...................352
Jacking ............................369, 420
Jump
Starting .......................... .380
Emission Control System Maintenance ............164
Engine ................................. .395
Air Cleaner ............................ .400
Break-In Recommendations .................262
Compartment .......................... .395
Coolant (Antifreeze) ..................... .457
Cooling ...............................412
Exhaust Gas Caution ...................248, 456
12
INDEX 553

Exterior...............................251
Fog ..................................361
Hazard Warning Flasher ...................352
Headlights ..........................359, 360
Headlights On With Wipers ..................71
Interior ................................73
Malfunction Indicator (Check Engine) ..........155
Park ................................. .160
Passing ................................70
Reading ................................74
Rear Servicing .......................... .361
Rear Tail Lamps ........................ .361
Seat Belt Reminder .......................151
Security Alarm ..........................155
Service ............................ .358, 359
Side Marker ............................361
Traction Control ........................ .176
Turn Signals ...................68, 161, 251, 361
Vanity Mirror ............................67
Warning Instrument Cluster Descriptions . . . .154, 161
Loading Vehicle ............................335
Tires................................. .426
Load Shed Battery Saver Mode .................149
Load Shed Battery Saver On ...................149
Load Shed Electrical Load Reduction .............149Load Shed Intelligent Battery Sensor
.............149
Locks Child Protection ..........................38
Manual ................................32
Power Door .............................33
Lubrication, Body ..........................405
Luggage Carrier .......................... .127
Lug Nuts ............................... .451
Maintenance Free Battery .....................397
Maintenance Schedule .......................391
Malfunction Indicator Light (Check Engine) . . . .155, 164
Manual, Service ............................548
Memory Feature (Memory Seats) ..............40, 43
Memory Seat ............................40, 43
Memory
Seats And Radio ...................40, 43
Methanol ............................... .454
Mirrors ..................................64
Electric Remote ...........................66
Exterior Folding ..........................65
Heated .................................66
Outside ................................65
Rearview ............................64, 352
Vanity .................................67
12
INDEX 557

Restraints, Child.......................... .224
Restraints, Head ............................57
Retractable Cargo Area Cover ..................107
Roll Over Warning ...........................5
Roof Type Carrier ..........................127
Rotation, Tires ............................ .441
Safety Checks Inside Vehicle ...................249
Safety Checks Outside Vehicle .................251
Safety Defects, Reporting .....................547
Safety, Exhaust Gas ........................ .248
Safety Information, Tire ..................... .420
Safety Tips ...............................248
Schedule, Maintenance .......................391
Seat Belt Maintenance .......................447
Seat Belt Reminder ........................ .151
Seat Belts ............................ .198, 249
Adjustable Shoulder Belt ...................203
Adjustable Upper Shoulder Anchorage .........203
Adjustable Upper Shoulder Belt Anchorage ......203
Automatic Locking Retractor (ALR) ...........206
Child Restraints ........................ .224
Energy Management Feature ................206
Extender ...............................205
Front Seat .......................198, 200, 202 Inspection
............................. .249
Lap/Shoulder Belt Operation ................202
Lap/Shoulder Belts .......................200
Lap/Shoulder Belt Untwisting ...............203
Operating Instructions .....................202
Pregnant Women ........................ .205
Pretensioners .......................... .206
Rear Seat ............................. .200
Reminder ............................. .198
Seat Belt Extender ........................205
Seat Belt Pretensioner .....................206
Untwisting Pr
ocedure .....................203
Seats ............................ .40, 41, 42, 47
Adjustment ........................40, 41, 42
Easy Entry ..............................46
Heated .................................47
Memory ................................43
Rear Folding ..........................40, 50
Tilting .................................40
Vented .................................49
Ventilated ...............................49
Security Alarm ..........................30, 155
Arm The System ..........................30
Disarm The System ........................30
Selection Of Coolant (Antifreeze) ............456, 457
560 INDEX