2018 DODGE DURANGO dealer service

RAISING THE VEHICLE
In the case where it is necessary to raise the vehicle, go to
an authorized dealer or service station.
TIRES
Tire Safety Information
Tire safety information will cover aspects of the following
information: Tire Markings, Tire Identification Numbers,
Tire Terminology and Definitions, Tire Pressures, and Tire
Loading.
Tire Markings
Tire Markings
1 — U.S. DOT Safety
Standards Code (TIN)4 — Maximum Load
2 — Size Designation 5 — Maximum Pressure
3 — Service Description 6 — Treadwear, Traction and Temperature Grades 8
SERVICING AND MAINTENANCE 441

pressure should be increased by 3 psi (21 kPa), which
equals 1 psi (7 kPa) for every 12°F (7°C) for this outside
temperature condition.
Tire pressure may increase from 2 to 6 psi (13 to 40 kPa)
during operation. DO NOT reduce this normal pressure
build up or your tire pressure will be too low.
Tire Pressures For High Speed Operation
The manufacturer advocates driving at safe speeds and
within posted speed limits. Where speed limits or condi-
tions are such that the vehicle can be driven at high speeds,
maintaining correct tire inflation pressure is very impor-
tant. Increased tire pressure and reduced vehicle loading
may be required for high-speed vehicle operation. Refer to
an authorized tire dealer or original equipment vehicle
dealer for recommended safe operating speeds, loading
and cold tire inflation pressures.
WARNING!
High speed driving with your vehicle under maximum
load is dangerous. The added strain on your tires could
cause them to fail. You could have a serious collision.
Do not drive a vehicle loaded to the maximum capacity
at continuous speeds above 75 mph (120 km/h).
Radial Ply Tires
WARNING!
Combining radial ply tires with other types of tires on
your vehicle will cause your vehicle to handle poorly.
The instability could cause a collision. Always use
radial ply tires in sets of four. Never combine them
with other types of tires.
Tire Repair
If your tire becomes damaged, it may be repaired if it meets
the following criteria:
• The tire has not been driven on when flat.
• The damage is only on the tread section of your tire
(sidewall damage is not repairable).
• The puncture is no greater thana¼ofaninch (6 mm).
Consult an authorized tire dealer for tire repairs and
additional information.
Damaged Run Flat tires, or Run Flat tires that have
experienced a loss of pressure should be replaced immedi-
ately with another Run Flat tire of identical size and service
description (Load Index and Speed Symbol).
452 SERVICING AND MAINTENANCE

Snow Tires
Some areas of the country require the use of snow tires
during the Winter. Snow tires can be identified by a
“mountain/snowflake” symbol on the tire sidewall.If you need snow tires, select tires
equivalent in size and type to the origi-
nal equipment tires. Use snow tires only
in sets of four; failure to do so may
adversely affect the safety and handling
of your vehicle.
Snow tires generally have lower speed ratings than what
was originally equipped with your vehicle and should not
be operated at sustained speeds over 75 mph (120 km/h).
For speeds above 75 mph (120 km/h) refer to original
equipment or an authorized tire dealer for recommended
safe operating speeds, loading and cold tire inflation
pressures.
While studded tires improve performance on ice, skid and
traction capability on wet or dry surfaces may be poorer
than that of non-studded tires. Some states prohibit stud-
ded tires; therefore, local laws should be checked before
using these tire types.
Spare Tires — If Equipped
NOTE: For vehicles equipped with Tire Service Kit instead
of a spare tire, please refer to “Tire Service Kit” in “In Case
Of Emergency” for further information.
CAUTION!
Because of the reduced ground clearance, do not take
your vehicle through an automatic car wash with a
compact or limited use temporary spare installed.
Damage to the vehicle may result.
Spare Tire Matching Original Equipped Tire And
Wheel — If Equipped
Your vehicle may be equipped with a spare tire and wheel
equivalent in look and function to the original equipment
tire and wheel found on the front or rear axle of your
vehicle. This spare tire may be used in the tire rotation for
your vehicle. If your vehicle has this option, refer to an
authorized tire dealer for the recommended tire rotation
pattern.
8
SERVICING AND MAINTENANCE 457

Inspect the wheel mounting surface prior to mounting the
tire and remove any corrosion or loose particles.
Tighten the lug nuts/bolts in a star pattern until each
nut/bolt has been tightened twice. Ensure that the socket is
fully engaged on the lug nut/bolt (do not insert it half
way).
NOTE:If in doubt about the correct tightness, have them
checked with a torque wrench by your authorized dealer or
service station. After 25 miles (40 km), check the lug nut/bolt torque to be
sure that all the lug nuts/bolts are properly seated against
the wheel.
WARNING!
To avoid the risk of forcing the vehicle off the jack, do
not tighten the lug nuts/bolts fully until the vehicle has
been lowered. Failure to follow this warning may
result in personal injury.
Wheel Mounting Surface
Torque Patterns
472 TECHNICAL SPECIFICATIONS

FUEL REQUIREMENTS
3.6L Engine
Do not use E-85 flex fuel or ethanol blends greater than
15% in this engine.These engines are designed to meet all
emissions regulations and provide opti-
mum fuel economy and performance
when using high quality unleaded
“Regular” gasoline having a posted oc-
tane number of 87 as specified by the
(R+M)/2 method. The use of higher
octane “Premium” gasoline is not required, as it will not
provide any benefit over “Regular” gasoline in these
engines.
While operating on gasoline with an octane number of 87,
hearing a light knocking sound from the engine is not a
cause for concern. However, if the engine is heard making
a heavy knocking sound, see your dealer immediately. Use
of gasoline with an octane number lower than 87 can cause
engine failure and may void or not be covered by the New
Vehicle Limited Warranty. Poor quality gasoline can cause problems such as hard
starting, stalling, and hesitations. If you experience these
symptoms, try another brand of gasoline before consider-
ing service for the vehicle.
5.7L Engine
Do not use E-85 flex fuel or ethanol blends greater than
15% in this engine.
This engine is designed to meet all emis-
sions regulations and provide satisfac-
tory fuel economy and performance
when using high-quality unleaded gaso-
line having an octane range of 87 to 89 as
specified by the (R+M)/2 method. The
use of 89 octane “Plus” gasoline is rec-
ommended for optimum performance and fuel economy.
While operating on gasoline with an octane number of 87,
hearing a light knocking sound from the engine is not a
cause for concern. However, if the engine is heard making
a heavy knocking sound, see your dealer immediately. Use
of gasoline with an octane number lower than 87 can cause
engine failure and may void or not be covered by the New
Vehicle Limited Warranty.
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TECHNICAL SPECIFICATIONS 473

The manufacturer recommends that gasoline without
MMT be used in your vehicle. The MMT content of
gasoline may not be indicated on the gasoline pump;
therefore, you should ask your gasoline retailer whether
the gasoline contains MMT. MMT is prohibited in Federal
and California reformulated gasoline.
Fuel System Cautions
CAUTION!
Follow these guidelines to maintain your vehicle’s
performance:
•The use of leaded gasoline is prohibited by Federal
law. Using leaded gasoline can impair engine perfor-
mance and damage the emissions control system.
• An out-of-tune engine or certain fuel or ignition
malfunctions can cause the catalytic converter to
overheat. If you notice a pungent burning odor or
some light smoke, your engine may be out of tune or
malfunctioning and may require immediate service.
Contact an authorized dealer for service assistance.
• The use of fuel additives, which are now being sold
as octane enhancers, is not recommended. Most of
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CAUTION! (Continued)
these products contain high concentrations of metha-
nol. Fuel system damage or vehicle performance
problems resulting from the use of such fuels or
additives is not the responsibility of the manufac-
turer and may void or not be covered under the New
Vehicle Limited Warranty.
NOTE: Intentional tampering with the emissions control
system can result in civil penalties being assessed against
you.
Carbon Monoxide Warnings
WARNING!
Carbon monoxide (CO) in exhaust gases is deadly.
Follow the precautions below to prevent carbon mon-
oxide poisoning:
• Do not inhale exhaust gases. They contain carbon
monoxide, a colorless and odorless gas, which can
kill. Never run the engine in a closed area, such as a
garage, and never sit in a parked vehicle with the
engine running for an extended period. If the vehicle
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476 TECHNICAL SPECIFICATIONS

SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All work
to be performed may not be covered by the warranty.
Discuss additional charges with the service manager. Keep
a maintenance log of your vehicle’s service history. This
can often provide a clue to the current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident or
work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with the
service advisor and list the items in order of priority. At
many authorized dealers, you may obtain a rental vehicle
at a minimal daily charge. If you need a rental, it is
advisable to make these arrangements when you call for an
appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer. We
strongly recommend that you take the vehicle to an autho-
rized dealer. They know your vehicle the best, and are most
concerned that you get prompt and high quality service.
The manufacturer’s authorized dealer have the facilities,
factory-trained technicians, special tools, and the latest
information to ensure the vehicle is fixed correctly and in a
timely manner.
This is why you should always talk to an authorized dealer
service manager first. Most matters can be resolved with
this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
• If an authorized dealer is unable to resolve the concern,
you may contact the manufacturer’s customer center.
568 CUSTOMER ASSISTANCE

Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered by
Bell Canada. For TTY teletypewriter users, dial 711 and for
Voice callers, dial 1-800-855-0511 to connect with a Bell
Relay Service operator.
Service Contract
You may have purchased a service contract for a vehicle to
help protect you from the high cost of unexpected repairs
after the manufacturer’s New Vehicle Limited Warranty
expires. The manufacturer stands behind only the manu-
facturer’s service contracts. If you purchased a manufac-
turer’s service contract, you will receive Plan Provisions
and an Owner Identification Card in the mail within three
weeks of the vehicle delivery date. If you have any
questions about the service contract, call the manufactur-
er’s Service Contract National Customer Hotline at 1-800-
521-9922 (Canadian residents, call (800) 465-2001 English /
(800) 387-9983 French).
The manufacturer will not stand behind any service con-
tract that is not the manufacturer’s service contract. It is not
responsible for any service contract other than the manu-
facturer’s service contract. If you purchased a service
contract that is not a manufacturer’s service contract, and
you require service after the manufacturer’s New VehicleLimited Warranty expires, please refer to the contract
documents, and contact the person listed in those docu-
ments.
We appreciate that you have made a major investment
when you purchased the vehicle. An authorized dealer has
also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
the ownership experience. You will be pleased with their
sincere efforts to resolve any warranty issues or related
concerns.
WARNING!
Engine exhaust (internal combustion engines only),
some of its constituents, and certain vehicle compo-
nents contain, or emit, chemicals known to the State of
California to cause cancer and birth defects, or other
reproductive harm. In addition, certain fluids con-
tained in vehicles and certain products of component
wear contain, or emit, chemicals known to the State of
California to cause cancer and birth defects, or other
reproductive harm.
570 CUSTOMER ASSISTANCE