2018 DODGE CHALLENGER SRT service

NOTE:Requires compatible iPhone. See dealer for phone
compatibility. Data plan rates apply. Vehicle user interface
is a product of Apple®. Apple CarPlay is a trademark of
Apple Inc. iPhone is a trademark of Apple Inc., registered
in the US and other countries. Apple terms of use and
privacy statements apply.
General Information
The following regulatory statement applies to all Radio
Frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, in- cluding interference that may cause undesired opera-
tion.
NOTE: Changes or modifications not expressly approved
by the party responsible for compliance could void the
user ’s authority to operate the equipment.
Additional Information
© 2018 FCA US LLC. All rights reserved. Mopar and
Uconnect are registered trademarks and Mopar Owner
Connect is a trademark of FCA US LLC. Android is a
trademark of Google Inc. SiriusXM and all related marks
and logos are trademarks of SiriusXM Radio Inc.
Uconnect System Support:
• U.S. residents visit DriveUconnect.com or call:
1-877-855-8400(24 hours a day 7 days a week)
• Canadian residents visit DriveUconnect.ca or call:
1-800-465-2001(English) or 1-800-387-9983(French)
SiriusXM Guardian services support:
• U.S. residents visit siriusxm.com/guardian or call:
1-844-796-4827
• Canadian residents visit www.siriusxm.ca/guardian or
call: 1-877-324-9091
458 MULTIMEDIA

CD/DVD DISC MAINTENANCE
To keep a CD/DVD in good condition, take the following
precautions:
1. Handle the disc by its edge; avoid touching the surface.
2. If the disc is stained, clean the surface with a soft cloth,wiping from center to edge.
3. Do not apply paper or tape to the disc; avoid scratching the disc.
4. Do not use solvents such as benzene, thinner, cleaners, or anti-static sprays.
5. Store the disc in its case after playing. 6. Do not expose the disc to direct sunlight.
7. Do not store the disc where temperatures may become
too high.
NOTE: If you experience difficulty in playing a particular
disc, it may be damaged (e.g., scratched, reflective coating
removed, a hair, moisture or dew on the disc), oversized, or
have protection encoding. Try a known good disc before
considering disc player service.
10
MULTIMEDIA 459

CUSTOMER ASSISTANCE
CONTENTS
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE ....................... .462
▫ Prepare For The Appointment ..............462
▫ Prepare A List ........................ .462
▫ Be Reasonable With Requests ..............462
 IF YOU NEED ASSISTANCE ................462
▫ FCA US LLC Customer Center .............463
▫ FCA Canada Inc. Customer Center ...........463
▫ In Mexico Contact ..................... .463
▫ Puerto Rico And U.S. Virgin Islands ..........463▫
Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY) ....................464
▫ Service Contract ...................... .464
 WARRANTY INFORMATION ...............465
 MOPARPARTS .........................465
 REPORTING SAFETY DEFECTS .............465
▫ In The 50 United States And Washington, D.C. . .465
▫ In Canada ........................... .466
 PUBLICATION ORDER FORMS .............466
11

SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All work
to be performed may not be covered by the warranty.
Discuss additional charges with the service manager. Keep
a maintenance log of your vehicle’s service history. This
can often provide a clue to the current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident or
work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with the
service advisor and list the items in order of priority. At
many authorized dealers, you may obtain a rental vehicle
at a minimal daily charge. If you need a rental, it is
advisable to make these arrangements when you call for an
appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer. We
strongly recommend that you take the vehicle to an autho-
rized dealer. They know your vehicle the best, and are most
concerned that you get prompt and high quality service.
The manufacturer’s authorized dealer have the facilities,
factory-trained technicians, special tools, and the latest
information to ensure the vehicle is fixed correctly and in a
timely manner.
This is why you should always talk to an authorized dealer
service manager first. Most matters can be resolved with
this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
• If an authorized dealer is unable to resolve the concern,
you may contact the manufacturer’s customer center.
462 CUSTOMER ASSISTANCE

Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommunica-
tion Devices for the Deaf) equipment at its customer center.
Any hearing or speech impaired customer, who has access
to a TDD or a conventional teletypewriter (TTY) in the
United States, can communicate with the manufacturer by
dialing 1-800-380-CHRY.
Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered by
Bell Canada. For TTY teletypewriter users, dial 711 and for
Voice callers, dial 1-800-855-0511 to connect with a Bell
Relay Service operator.
Service Contract
You may have purchased a service contract for a vehicle to
help protect you from the high cost of unexpected repairs
after the manufacturer’s New Vehicle Limited Warranty
expires. The manufacturer stands behind only the manu-
facturer’s service contracts. If you purchased a manufac-
turer’s service contract, you will receive Plan Provisions
and an Owner Identification Card in the mail within three
weeks of the vehicle delivery date. If you have anyquestions about the service contract, call the manufactur-
er’s Service Contract National Customer Hotline at 1-800-
521-9922 (Canadian residents, call (800) 465-2001 English /
(800) 387-9983 French).
The manufacturer will not stand behind any service con-
tract that is not the manufacturer’s service contract. It is not
responsible for any service contract other than the manu-
facturer’s service contract. If you purchased a service
contract that is not a manufacturer’s service contract, and
you require service after the manufacturer’s New Vehicle
Limited Warranty expires, please refer to the contract
documents, and contact the person listed in those docu-
ments.
We appreciate that you have made a major investment
when you purchased the vehicle. An authorized dealer has
also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
the ownership experience. You will be pleased with their
sincere efforts to resolve any warranty issues or related
concerns.
464 CUSTOMER ASSISTANCE

In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact
Transport Canada, Motor Vehicle Defect Investigations
and Recalls at 1-800-333-0510 or go to http://
www.tc.gc.ca/roadsafety/.
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Master-
card, American Express, and Discover orders are accepted.
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing FCA US LLC vehicles. A
complete working knowledge of the vehicle, system,
and/or components is written in straightforward language
with illustrations, diagrams, and charts.Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and fea-
tures. They show exactly how to find and correct problems
the first time, using step-by-step troubleshooting and driv-
ability procedures, proven diagnostic tests and a complete
list of all tools and equipment.
Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to acquaint
you with specific FCA US LLC vehicles. Included are
starting, operating, emergency and maintenance proce-
dures as well as specifications, capabilities and safety tips.
Call toll free at:
•
1-800-890-4038 (U.S.)
• 1-800-387-1143 (Canada)
Or
Visit us on the Worldwide Web at:
• www.techauthority.com (U.S.)
466 CUSTOMER ASSISTANCE

CargoVehicle Loading ......................... .268
Car Washes .............................. .369
Cellular Phone ........................... .442
Certification Label ......................... .268
Chains, Tire ............................. .365
Changing A Flat Tire ....................... .344
Chart, Tire Sizing .......................... .346
Check Engine Light (Malfunction Indicator Light). . . .124
Checking Your Vehicle For Safety ...............199
Checks, Safety ............................ .199
Child Restraint ........................... .180
Child Restraints Booster Seats ........................... .184
Child Seat Installation .....................196
How To Stow An unused ALR Seat Belt ........192
Infant And Child Restraints .................182
Lower Anchors And Tethers For Children .......186
Older Children And Child Restraints ...........183
Seating Positions ........................ .185
Clean Air Gasoline ........................ .377
Cleaning Wheels ............................... .364
Climate Control ............................67
Cold Weather Operation ......................211 Compact Disc (CD) Maintenance
................459
Compact Spare Tire ........................ .362
Contract, Service .......................... .464
Cooling Pressure Cap (Radiator Cap) ............338
Cooling System ........................... .336
Adding Coolant (Antifreeze) .................337
Coolant Level ....................... .336, 339
Cooling Capacity ........................ .381
Disposal Of Used Coolant ..................339
Drain, Flush, And Refill ....................336
Inspection ............................. .339
Points To Remember ..................... .339
Pr

essure Cap ........................... .338
Radiator Cap .......................... .338
Selection Of Coolant (Antifreeze) .......337, 381, 382
Corrosion Protection ....................... .368
Cruise Control (Speed Control) ..............237, 240
Cruise Light ............................. .121
Customer Assistance ....................... .462
Customer Programmable Features ...............389
Cybersecurity ............................ .388
Daytime Running Lights ......................58
Dealer Service ............................ .324
470 INDEX

Ignition..................................24
Switch .................................24
Information Center, Vehicle ...................101
Inside Rearview Mirror ....................54, 274
Instrument Cluster Descriptions ......................... .98, 121
Display .............................. .104
Instrument Panel Lens Cleaning ................371
Interior Appearance Care .....................370
Interior Lights ..............................62
Intermittent Wipers (Delay Wipers) ...............65
Introduction ................................4
iPod/USB/MP3 Control ..................... .442
Bluetooth Streaming Audio .................442
Jack Operation ........................... .344
Jump Starting ......................... .303, 304
Key Fob Arm The System ..........................32
Panic Alarm .............................20
Programming Additional Key Fobs ..........23, 31
Unlatch The Trunk ........................20
Key Fob Battery Service (Remote Keyless Entry) .....21
Key Fob Programming (Remote Keyless Entry) ......23Key-In Reminder
............................26
Keyless Enter-N-Go ..........................35
Enter The Trunk ..........................20
Keys ....................................17
Replacement ......................... .23, 31
Lane Change And Turn Signals .................61
Lane Change Assist ..........................61
Lap/Shoulder Belts ........................ .158
Latches ................................. .203
Hood ..................................80
Lead Free Gasoline ........................ .376
Leaks, Fluid ............................. .203
Life Of Tires ............................. .358
Light Bulbs .......................... .203, 280
Lights .................................. .203
AirBag .........................112, 167, 201
Automatic Headlights ......................59
Brake Assist Warning ..................... .134
Brake Warning .......................112,374
Bulb

Replacement ....................... .280
Courtesy/Reading .........................62
Cruise ............................... .121
Daytime Running .........................58
Dimmer Switch, Headlight ...................58
474 INDEX