2018 CITROEN JUMPY safety

71
Ease of use and comfort
3If the power consumption becomes too
high and when required by the vehicle's
electrical system (particular weather
conditions, electrical overload, etc.), the
power supply to the socket will be cut off; the
green indicator lamp goes off
Load space cover



► To remove it, lift it up.
► T o install it, insert the guides into their
housings.
In the event of sudden deceleration,
objects placed on the load space cover
can turn into projectiles.
Loading area fittings
Stowing rings







Use the stowing rings on the rear floor to secure
loads.
As a safety precaution in case of sharp braking,
we recommend placing heavy objects as far
forwards as possible (i.e. near the cab).
We recommend immobilising the load by firmly
securing it using the stowing rings present on
the floor.
Load retaining partition



On the floor, behind the front seats, a vertical
partition protects the driver and front passengers
against the risk of load movement.

72
Ease of use and comfort
Steel or glazed partitions separate the loading
area from the cab.
Recommendations on
loading
The weight of the load must comply with the Gross Train Weight (GTW).
For more information on Engine technical
data and towed loads , refer to the
corresponding section.
If you are using a carrying system (roof
bars/roof rack), comply with the
maximum loads associated with this system.
For more information on Roof bars/Roof
rack , refer to the corresponding section.
Make sure that the size, shape and
volume of the loads carried are
compatible with the highway code and safety
regulations and do not impair the driver’s field
of vision.
The load must be evenly distributed in the loading area so as not to interfere
with driving the vehicle.
Place the load close to the side wall panels,
or push it against the side wall panels
between the wheel arches.
However, it is recommended that heavy
objects are placed as close to the cab as
possible as a precaution in case of sharp
braking.
Firmly secure all parts of the load using
the stowing rings on the floor of the
loading area.
For more information on the Interior fittings
and in particular on the stowing rings, refer to
the corresponding section.
To avoid the risk of injury or accident, the load must be made stable so that it
cannot slide, tip over, fall or be projected. To
do this, use only retaining straps that conform
to current standards (DIN, for example).
For more information on putting straps in
place, refer to the manufacturer’s user guide.
To prevent the load from sliding, there must
not be any empty spaces between the load
items and the vehicle wall panels.
As well as the straps, optimise the stability
of the load with stable handling equipment
(wedges, rigid blocks of wood or padding).
When washing your vehicle, never clean
the inside directly using a water jet.
Seating area fittings

High load retaining net
This allows the use of the entire loading capacity,
up to the roof:
–

behind the front seats in row 1, when the rear
seats (and bench seats) in rows 2 and 3 are
folded or removed,
–


behind the rear seats (and bench seats) in row
2, when the rear seats (and bench seats) in row
3 are folded or removed.
Upper fixings

► Unclip the anchorage cover in the roof on
each side.
Lower fixings (behind row 1)
If your vehicle has fixed one-piece bench seats
or seats and bench seats:

75
Ease of use and comfort
3The storage space can only support a maximum weight of 3 kg; do not exceed
this maximum load in use.
Moving forward or backward

► Lift the control (without going beyond the
point of resistance) and slide the assembly
forwards or backwards.
►

Release the control when it is in the desired
position.
►


Check that the table is secured on the runner
.
If this is not the case, move the assembly slightly
to the next notch on the runner.
You can move the table in both the open and stowed position. However, to ensure
safety, it is advised that you handle the
assembly in the stowed position.
For the table to run smoothly, ensure that
no objects are blocking the space used
by the runner on the floor.
Before manoeuvring the table, check that
there is nothing on the table.
Unfolding

► Operate the control on the top and pull the
table assembly up until it clicks into place.
►

Pull each table top fully up then pivot them on
each side into the horizontal position.
Folding
► Raise each table top, going beyond the point
of resistance, to the vertical position.
►

Push each table top down into its housing
until it clicks into place.


► Push the control then tip the table assembly
downward until it clicks into place.
Before stowing the table tops, check that
they are clear. Before tipping the
assembly down, check that the two table tops
have clicked home in the low position and that
there is nothing in the cup holder area (such
as a can or pen).
Cup holders
Two cups or cans and small objects (such as
a credit card, portable ashtray or pen) can be
carried in the middle of the unfolded table.
Liquids carried in an open vessel (a cup
or mug) could be spilt, presenting a risk.
Be careful.
Never use the table in this position while the
vehicle is being driven.

92
Lighting and visibility
– Vehicles whose lighting is obscured (for
example, vehicles driving behind a safety
barrier on a motorway).
–
V
ehicles at the top or bottom of a steep
slope, on winding roads, on crossroads.
Clean the windscreen regularly,
particularly the area in front of the
camera.
The internal surface of the windscreen can
also become misted around the camera.
In humid and cold weather, demist the
windscreen regularly.
Do not allow snow to accumulate on the
bonnet or roof of the vehicle as this could
obstruct the detection camera.
Headlamp beam height
adjustment


To avoid inconvenience to other road users,
the height of the halogen headlamps must be
adjusted according to the load in the vehicle.


0 Empty (initial setting)
1 Partial load
2 Medium load
3 Maximum authorised load
4 5 6 Not used


01 or 2 people in the front seats (initial
setting)
1 5 people
2 6 to 9 people
3 Driver + maximum authorised load
4 5 6 Not used
Interior ambient lighting

The dimmed passenger compartment lighting
improves visibility inside the vehicle when the
light is poor.
Switching on
At night, the front roof lighting and panoramic
roof lighting (if fitted to your vehicle) comes on
automatically when the sidelamps are switched
on.
The ambient lighting switches off automatically
when the sidelamps are switched off.
Programming
With audio system or touch screen
The activation, deactivation and
the choice of brightness of the
ambience lighting can be set via the vehicle
configuration menu.
Wiper control stalk
Before operating the wipers in wintry
conditions, clear any snow, ice or frost
from the windscreen and around the wiper
arms and blades.
Do not operate the wipers on a dry
windscreen. In extremely hot or cold
weather, check that the wiper blades are not
stuck to the windscreen before operating the
wipers.
After using an automatic car wash, you may temporarily notice abnormal noises
and poorer wiping performance.
You do not
need to replace the wiper blades.

96
Safety
General safety
recommendations
Do not remove the labels attached in
different places on your vehicle. They
include safety warnings as well as
identification information for the vehicle.
For all work on your vehicle, use a
qualified workshop that has the technical
information, skills and equipment required, all
of which a CITROËN dealer is able to
provide.
Depending on country regulations,
certain safety equipment may be
mandatory: high visibility safety vests,
warning triangles, breathalysers, spare bulbs,
spare fuses, fire extinguisher, first aid kit, mud
flaps at the rear of the vehicle, etc.
Installing electrical accessories:
– The fitting of electrical equipment or
accessories not approved by CITROËN may
cause excessive current consumption and
faults and failures with the electrical system
of your vehicle. Contact a CITROËN dealer
for information on the range of approved
accessories.
–

As a safety measure, access to the
diagnostic socket, used for the vehicle's
electronic systems, is reserved strictly for
CITROËN dealers or qualified workshops,
equipped with the special tools required (risk
of malfunctions of the vehicle's electronic
systems that could cause breakdowns or
serious accidents). The Manufacturer cannot
be held responsible if this advice is not
followed.
–

Any modification or adaptation not intended
or authorised by CITROËN or carried out
without meeting the technical requirements
defined by the Manufacturer will result in the
suspension of the commercial warranty

.
Installation of accessory radio
communication transmitters
Before installing a radio communication
transmitter with an external aerial, you must
without fail contact a CITROËN dealer for
the specification of transmitters which can
be fitted (frequency, maximum power, aerial
position, specific installation requirements),
in line with the Vehicle Electromagnetic
Compatibility Directive (2004/104/EC).
Declarations of conformity for radio
equipment
The relevant certificates are available on the
brand website:
http://service.citroen.com/ACddb/
Hazard warning lamps



► Pressing this red button causes all the
direction indicators to flash.
They can work with the ignition switched off.
Automatic operation of hazard warning lamps
When braking in an emergency, depending on
the rate of deceleration, the hazard warning
lamps come on automatically. They switch off
automatically when you next accelerate.
They can be switched off by pressing the button.

97
Safety
5Emergency or assistance
call




1. Localised Emergency Call
2. Localised Assistance Call
eCall (SOS)
Your vehicle may be fitted with the eCall (SOS)
system either as standard or as an option.
The eCall (SOS) system provides direct access
to the emergency services and is built directly
into the vehicle.
According to the country of sale, the eCall
(SOS)
system
corresponds to the systems PE112,
ERAGLONASS, 999, etc.
The eCall
(SOS) system is activated by default.
►

In an emergency
, press button 1 for more
than 2 seconds.
* In accordance with the general conditions of use of the service, available from dealers an\
d subject to technological and technical limitations.
** Depend ing on the geographic coverage of the "eCall (SOS)" and "ASSISTANCE" systems.
The list of countries covered and the telematic services provided is ava\
ilable from dealers or on the website for your country.
The lit indicator lamp and a voice message
confirm that the call has been made to the
emergency services*.
The eCall
(SOS) system immediately locates
your vehicle and puts you in contact with the
appropriate emergency services**.
►

Pressing again immediately cancels the
request.
The indicator lamp flashes while the vehicle
data is being sent, and then remains lit when
communication is established.
If an impact is detected by the airbag
control unit, an emergency call is made
automatically, irrespective of the deployment
of any airbags.
This system is a public service and is free of charge.
Operation of the system
– Upon switching on the ignition, the indicator
lamp lights up red, then green, and then goes
out: the system is operating correctly
.
–

The indicator lamp flashes red: replace the
back-up battery

.
– The indicator lamp is fixed red: system
malfunction. The emergency and assistance call
services may not work.
–

If the indicator lamp does not come on when
the ignition is switched on, this also means that
there is a system malfunction.
If the problem persists, contact a qualified
workshop as soon as possible.
A system fault does not prevent the vehicle from being driven.
Data processing
All processing of personal information
by the "Localised Emergency Call" system
(PE112) complies with the framework for
protection of personal information established
by Regulation 2016/679 (GDPR) and
Directive 2002/58/EC of the European
Parliament and the Council, and in particular,
seeks to protect the vital interests of the
data subject, in accordance with Article
6.1,
paragraph
d) of Regulation 2016/679.
Personal information processing is strictly
limited to the management of the "Localised
Emergency Call" system used with the “112”
European single emergency call number.
The "Localised Emergency Call" system is
able to collect and process only the following

98
Safety
data relating to the vehicle: chassis number,
type (passenger vehicle or light commercial
vehicle), fuel type or power source, most
recent three locations and direction of travel,
and a timestamped log file recording the
automatic activation of the system.
The recipients of the processed data are the
emergency call handling centres designated
by the relevant national authorities in the
territory in which they are located, enabling
priority reception and handling of calls to the
“112” emergency number.
Data storage
Data contained in the system’s memory
is not accessible from outside the system until
a call is made. The system is not traceable
and is not continuously monitored in its
normal operating mode.
The data in the system's internal memory is
automatically and continuously erased. Only
the vehicle’s three most recent locations are
stored.
When an emergency call is triggered, the data
log is stored for no more than 13
hours.
* Depending on the geographic coverage of "Localised Emergency Call", "Localised Assistance Call" and the official national language chosen by the
owner of the vehicle.
The list of countries covered and the telematic services provided is ava\
ilable from dealers or on the website for your country.
Access to data
You have the right to access the data
and, if necessary, submit a request to
rectify, erase or restrict the processing of
any personal information not processed in
accordance with the provisions of Regulation
2016/679 (GDPR). Third parties to which data
has been communicated shall be notified of
any rectification, erasure or restriction carried
out in accordance with the aforementioned
Directive, unless doing so would be
impossible or require a disproportionate effort.
You also have the right to lodge a complaint
with the relevant data protection authority.
Localised Assistance Call
► If the vehicle breaks down, press button 2
for more than 2 seconds to request assistance
(confirmed by a voice message*).
►

Pressing again immediately cancels the
request.
Privacy mode allows you to manage the
level of sharing (data and/or location)
between your vehicle and CITROËN.
It can be configured in the Settings touch
screen menu.
By default, depending on equipment,
deactivate/reactivate geolocation by
simultaneously pressing the 2 buttons, then
press the "ASSISTANCE" button to confirm.
If you purchased your vehicle outside the
CITROËN dealer network, we invite you
to have a dealer check the configuration of
these services and, if desired, modify them to
suit your wishes. In a multilingual country,
configuration is possible in the official national
language of your choice.
For technical reasons, in particular to
improve the quality of telematic services
for customers, the Manufacturer reserves the
right to carry out updates to the vehicle's
on-board telematic system at any time.
If you benefit from the Citroën Connect
Box offer with the SOS and Assistance
Pack included, there are additional services
available to you in your personal space, via
the website for your country.
For information about the SOS and
Assistance Pack, please refer to the general
conditions for these services.

99
Safety
5Horn

► Press the central part of the steering wheel.
Pedestrian horn (Electric)
This system alerts pedestrians that the vehicle is approaching.
The pedestrian horn operates once the vehicle
is moving and at speeds of up to 19 mph
(30
km/h), in forward or reverse gear.
This function cannot be deactivated.
Malfunction
In the event of a malfunction, this warning
lamp lights up on the instrument panel.
Have it checked by a CITROËN dealer or a
qualified workshop.
Electronic stability control
(ESC)
The electronic stability control programme includes the following systems:
–

Anti-lock braking system (ABS) and Electronic
brake force distribution (EBFD).
–


Emergency braking assistance (EBA).
–


Anti-slip regulation (ASR).
–


Dynamic stability control (DSC).
–


Intelligent traction control.
–


T
railer stability assist (TSA).
Anti-lock braking system (ABS)/Electronic brake force
distribution (EBFD)
These systems enhance the vehicle’s stability
and handling during braking, and enable greater
control while cornering, particularly on poor or
slippery road surfaces.
ABS prevents wheel locking in the event of
emergency braking.
Electronic brake force distribution (EBFD)
manages overall braking pressure on each
individual wheel.
►

When braking in an emergency
, depress
the pedal very firmly and maintain this
pressure.
Normal operation of the ABS may make
itself felt by slight vibrations of the brake
pedal.
The fixed illumination of this warning lamp signals that there is a fault with the ABS.
The vehicle retains conventional braking. Drive
carefully at a moderate speed.
Have it checked by a CITROËN dealer or a
qualified workshop.
This warning lamp, when lit together with the STOP and ABS warning lamps,
accompanied by a message and an audible
signal, indicates an EBFD malfunction.
You must stop the vehicle.
Stop as soon as it is safe to do so and switch off
the ignition.
Contact a CITROËN dealer or a qualified
workshop.
When changing wheels (tyres and rims),
ensure that these are approved for your
vehicle.
After an impact
Have it checked by a CITROËN dealer or
a qualified workshop.
Emergency braking
assistance (EBA)
In an emergency, this system enables you
to reach the optimum braking pressure more
quickly and therefore reduce the stopping
distance.
It is triggered in relation to the speed at which
the brake pedal is pressed. This is felt by a