2018 CITROEN DS7 CROSSBACK maintenance

TAILOR-MADE
LUBRICANTS
FOR HAUTE
COUTURE CARS
* 1L & 5L produced in Europe
Partner\f \fince the brand’\f creation in \b015, DS automobile\f &
TotalEnergie\f \fhare common value\f : excellence, performance and
know-how. TotalEnergie\f equip\f DS vehicle\f with Quartz lubricant\f
from their fir\ft filling in the factory to approved maintenance
network\f to guarantee them optimal performance on a daily ba\fi\f.
Tailor-made for DS vehicle\f, Quartz lubricant\f make them even more
efficient, more fuel efficient and more environmentally friendly.
TotalEnergie\f and DS, official partner\f in\t automotive excellence !
Keep your engine younger for longer \
!
Quartz Ineo Xtra Fir\ft 0W-\b0 i\f a very high performance lubricant
re\fulting from the joint work of the DS Automobile\f and
TotalEnergie\f R&D team\f. It\f innovative technology extend\f your
engine’\f life while reaching \fignificant fuel \faving\f and thu\f
limiting CO
\b emi\f\fion\f. The product i\f now available in new
packaging* made of 50% recycled material and 100% rec\tyclable.

143
Practical information07

TAILOR-MADE
LUBRICANTS
FOR HAUTE
COUTURE CARS
* 1L & 5L produced in Europe
Partner\f \fince the brand’\f creation in \b015, DS automobile\f &
TotalEnergie\f \fhare common value\f : excellence, performance and
know-how. TotalEnergie\f equip\f DS vehicle\f with Quartz lubricant\f
from their fir\ft filling in the factory to approved maintenance
network\f to guarantee them optimal performance on a daily ba\fi\f.
Tailor-made for DS vehicle\f, Quartz lubricant\f make them even more
efficient, more fuel efficient and more environmentally friendly.
TotalEnergie\f and DS, official partner\f in\t automotive excellence !
Keep your engine younger for longer \
!
Quartz Ineo Xtra Fir\ft 0W-\b0 i\f a very high performance lubricant
re\fulting from the joint work of the DS Automobile\f and
TotalEnergie\f R&D team\f. It\f innovative technology extend\f your
engine’\f life while reaching \fignificant fuel \faving\f and thu\f
limiting CO
\b emi\f\fion\f. The product i\f now available in new
packaging* made of 50% recycled material and 100% rec\tyclable.

Compatibility of fuels
Petrol fuels conforming to the EN228 standard
containing up to 5% and 10% ethanol respectively.

Diesel fuels conforming to the EN590, EN16734
and EN16709 standards and containing up to
7%, 10%, 20% and 30% fatty acid methyl ester
respectively. The use of B20 or B30 fuels, even
occasionally, imposes special maintenance
conditions referred to as "Arduous conditions".

Paraffinic Diesel fuel conforming to the EN15940
standard.
The use of any other type of (bio)fuel
(e.g. pure or diluted vegetable or animal
oils, domestic fuel) is strictly prohibited - risk
of damaging the engine and fuel system!
The only fuel additives authorised for use
are those that meet the B715001 (petrol)
or B715000 (Diesel) standards.
Diesel at low temperature
At temperatures below 0 °C (+32 °F), the
formation of paraffins in summer-type Diesel
fuels could prevent the engine from operating correctly. In these temperature conditions, use
winter-type Diesel fuel and keep the fuel tank
more than 50 % full.
At temperatures below -15 °C (+5 °F) to avoid
problems starting, it is best to park the vehicle
under shelter (heated garage).
Travelling abroad
Certain fuels could damage your vehicle’s engine.
In certain countries, the use of a particular fuel
may be required (specific octane rating, specific
trade name, etc.) to ensure correct operation of
the engine.
For all additional information, consult a dealer.
Refuelling
Fuel tank capacity: approximately 55
litres (Diesel), 62 litres (Petrol) or 43 litres
(Rechargeable hybrid).
Reserve level: approximately 6 litres.
Low fuel level
When the low fuel level is reached, this
warning lamp lights up on the instrument
panel, accompanied by the display of a message
and an audible signal. When it first comes on,
about 6 litres of fuel remain.
Until sufficient fuel is added, this warning lamp
appears every time the ignition is switched on,
accompanied by the message and the audible
signal. When driving, this message and audible
signal are repeated with increasing frequency as
the fuel level drops towards 0.
You must refuel as soon as possible to avoid
running out of fuel.
For more information on Running out of fuel
(Diesel), refer to the corresponding section.
A small arrow by the warning lamp
indicates which side of the vehicle the
fuel filler flap is located on.
Stop & Start
Never refuel with the engine in STOP
mode; you must switch off the ignition.
Refuelling
Any addition of fuel must be in quantities of at
least 10 litres, in order to be registered by the fuel
gauge.
Opening the filler flap may create a noise caused
by an inrush of air. This vacuum is entirely normal,
resulting from the sealing of the fuel system.
To refuel in complete safety:
►  Always switch off the engine.

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Practical information07
Before travelling abroad, it is advisable to
check with a dealer if the vehicle is suitable
for the distribution equipment of the countries
visited.
Rechargeable hybrid
system
Electrical system
The electrical circuit of the rechargeable hybrid
system is identified by orange cables and its
components are marked with this symbol:


The rechargeable hybrid powertrain uses
a voltage of between 240 V and 400 V.
This system may be hot both when the ignition
is on and after switching it off.
Comply with the warning messages shown on
the labels, particularly inside the charging flap.
High voltage system voltage is dangerous
and can cause burns or other injuries or
even fatal electric shock.
Since damage to high voltage components is
not visible, the Manufacturer recommends
that you:
–

Ne
ver touch the components, damaged
or not, and never let your jewelry or other
metallic objects come into contact with these
components.
–

Ne
ver work on the orange high voltage
cables or on any other high voltage component
marked with the Electric risk label. Any
intervention on the high voltage system
must be carried out by qualified persons in
workshops qualified and approved to carry out
this type of work.
–

Ne
ver damage, modify or remove the orange
high voltage cables or disconnect them from
the high voltage network.
–

Ne
ver open, modify or remove the cover of
the traction battery.
–

Ne
ver work with cutting and forming tools
or heat sources near high voltage components
and cables.
In case of low level of fluid in the cooling
tank, the refilling shall only be performed in a
qualified and trained workshop to verify that
the leakage is not in the traction battery.
Any intervention on the high voltage system
must be carried out by qualified persons in
workshops qualified and approved to carry out
this type of work.Damage to the vehicle or the traction battery
could result in the leakage of toxic gases
or fluids either immediately or later. The
Manufacturer recommends that you:
–

Alw
ays inform the fire and emergency
services in the event of an incident, warning
that the vehicle is equipped with a traction
battery.
–

Ne
ver touch the liquids leaking from the
traction battery.
–

Do no
t inhale the gases emitted by the
traction battery which are toxic.
–

Mo
ve away from the vehicle in the event of
incident or accident, the gases emitted being
flammable and could cause a fire.


This label is intended solely for use by
firefighters and maintenance services in
the event of any work on the vehicle.
No other person must touch the device shown
on this label.
In the event of an accident or impact to
the vehicle’s underbody
In these situations, the electrical circuit or the
traction battery can be seriously damaged.

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Practical information07
appropriate for the temperature conditions
must be used in order to protect the system's
components (pump, tank, ducts, jets).
Filling with pure water is prohibited in all
circumstances (risk of freezing, limescale,
etc.).
Diesel fuel additive (Diesel with
particle filter)
On reaching the minimum level in the
particle filter additive tank, this warning
lamp comes on fixed, accompanied by an audible
signal and a warning message.
Topping up
The topping up of this additive must be carried
out quickly.
Visit a dealer or a qualified workshop.
AdBlue® (BlueHDi)
An alert is triggered when the reserve level is
reached.
For more information on the Indicators and in
particular the AdBlue range indicators, refer to
the corresponding section.
To avoid the vehicle being immobilised in
accordance with regulations, you must top up the
AdBlue tank.
For more information on AdBlue
® (BlueHDi), and
in particular the supply of AdBlue, refer to the
corresponding section.
Checks
Unless otherwise indicated, check these
components in accordance with the
Manufacturer's service schedule and according to
your engine.
Otherwise, have them checked by a dealer or a
qualified workshop.
Only use products recommended by the
Manufacturer or products of equivalent
quality and specification.
In order to optimise the operation of
components as important as those in the
braking system, the Manufacturer selects and
offers very specific products.
12 V battery
The battery does not require any
maintenance.
Check regularly that the terminals are correctly
tightened (versions without quick-release
terminals) and that the connections are clean.
For more information on the precautions
to take before any work on the 12 V
battery, refer to the corresponding section.
Versions equipped with Stop & Start are
fitted with a 12 V lead-acid battery with
special technology and specifications.
Its replacement should be carried out only by a
dealer or a qualified workshop.
Passenger compartment filter
Depending on the environment and the use
of the vehicle (e.g. dusty atmosphere, city
driving), change it twice as often, if necessary.
A clogged passenger compartment filter
can adversely affect air conditioning
system performance and generate undesirable
odours.
Air filter
Depending on the environment and the use
of the vehicle (e.g. dusty atmosphere, city
driving), change it twice as often, if necessary.
Oil filter
Change the oil filter each time the engine
oil is changed.
Particle filter (Diesel)
The start of clogging of the particle filter is
indicated by the temporary lighting of this
warning lamp, accompanied by an alert message.
As soon as traffic conditions allow, regenerate
the filter by driving at a speed of at least 37 mph
(60 km/h), with an engine speed above 2,500
rpm, for about 15 minutes (until the warning lamp
goes out).
If it is not possible to reach 37 mph (60 km/h),
leave the engine running at idle for about 15
minutes, then drive with an engine speed above
2,500 rpm for 15 minutes.

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Practical information07
Do not switch off the engine until the filter
is fully regenerated; repeated intervals
can degrade the engine oil prematurely.
Regenerating the filter while the vehicle is
stationary is not recommended.
Following prolonged operation of the
vehicle at very low speed or at idle, you
may, in exceptional circumstances, notice
water vapour coming from the exhaust while
accelerating. These emissions have no impact
on the vehicle’s behaviour and the
environment.
New vehicle
During the first few particle filter
regeneration operations, you may notice a
"burning" smell. This is perfectly normal.
Automatic gearbox
The gearbox does not require any
maintenance (no oil change).
Electric parking brake
This system does not require any routine
servicing. However, in the event of a
problem, do not hesitate to have the system
checked by a dealer or a qualified workshop.
For more information on the Electric
parking brake, refer to the corresponding
section.
Brake pads
Brake wear depends on the style of driving,
particularly in the case of vehicles used in
town, over short distances. It may be necessary to
have the condition of the brakes checked, even
between vehicle services.
Unless there is a leak in the circuit, a drop in the
brake fluid level indicates that the brake pads are
worn.
After washing the vehicle, moisture, or in
wintry conditions, ice can form on the
brake discs and pads: braking efficiency may
be reduced. Gently dab the brakes to dry and
defrost them.
Brake disc wear
For information on checking brake disc
wear, contact a dealer or a qualified
workshop.
Wheels and tyres
The inflation pressure of all tyres,
including the spare wheel, must be
checked on "cold” tyres.
The pressures indicated on the tyre pressure label
are valid for "cold" tyres. If you have driven for
more than 10 minutes or more than 6 miles (10
kilometres) at over 31 mph (50 km/h), add 0.3 bar
(30 kPa) to the values indicated on the label.
Under-inflation increases energy
consumption. Non-compliant tyre
pressures cause tyres to wear prematurely and
have an adverse effect on the vehicle's road
holding - risk of accident!
Driving with worn or damaged tyres reduces the
braking and road holding performance of the
vehicle. Regularly check the condition of the tyres
(tread and sidewalls) and rims as well as the
presence of the valve caps.
When the wear indicators no longer appear set
back from the tread, the depth of the grooves is
less than 1.6 mm; replace the tyres as soon as
possible.
Using different size wheels and tyres from those
specified can affect the lifetime of tyres, wheel
rotation, ground clearance, the speedometer
reading and have an adverse effect on road
holding.
Fitting different tyres on the front and rear axles
can cause the ESC to mistime.
Always mark the direction of rotation on the tyres
that will be stored when fitting winter or summer
tyres. Store them in a cool, dry place and away
from direct exposure to the sun's rays.
Winter or 4-seasons tyres can be identified
by this symbol on their sidewalls.
Shock absorbers
It is not easy for drivers to detect when
shock absorbers are worn. Nevertheless,

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Practical information07
Never leave the vehicle unattended with
the vehicle into free-wheeling mode.
/
Release procedure
►  With the vehicle stationary and the engine
running, select mode N and switch off the engine.
Within 5 seconds:
►  Switch on the ignition.
►  While depressing the brake pedal, move the
push selector forwards or backwards to confirm
mode N.
►  While depressing the brake pedal, press the
control to release the parking brake.
►  Release the brake pedal, switch off the
ignition.
If the 5-second time limit is exceeded, the
gearbox engages mode P; it is then
necessary to restart the procedure.
Reverting to normal operation
►  While depressing the brake pedal, restart the
engine and select mode P.
Keyless Entry and Start
You must not depress the brake pedal
while switching the ignition on again, then
switching it off. If you do, the engine will start,
requiring you to restart the procedure.
Advice on care and
maintenance
General recommendations
Observe the following recommendations to avoid
damaging the vehicle.
Exterior
Never use a high-pressure jet wash in the
engine compartment - risk of damaging
the electrical components!
Do not wash the vehicle in bright sunshine or
extremely cold conditions.
When washing the vehicle in an automatic
roller-brush car wash, be sure to lock the
doors and, depending on version, move the
electronic key away and deactivate the
"hands-free" function (Hands-Free Tailgate
Access).
When using a pressure washer, keep the jet
nozzle at a minimum distance of 30 cm from
the vehicle (particularly when cleaning areas
containing chipped paint, sensors or seals).
Promptly clean up any stains containing
chemicals liable to damage the vehicle's
paintwork (including tree resin, bird droppings,
insect secretions, pollen and tar).
Depending on the environment, clean the
vehicle frequently to remove salty deposits
(in coastal areas), soot (in industrial areas)
and mud/salts (in wet or cold areas). These
substances can be highly corrosive.
Contact a dealer or a qualified workshop for
advice on removing stubborn stains requiring
special products (such as tar or insect
removers).
Preferably, have paint touch-ups performed by
a dealer or a qualified workshop.
Interior
When washing the vehicle, never use a
water hose or high-pressure jet to clean
the interior.
Liquids carried in cups or other open
containers can spill, presenting a risk of
damage to the instruments and controls and
the controls located on the centre console. Be
vigilant!
To clean instrument panels, touch screens
or other displays, wipe gently with a soft,
dry cloth. Do not use products (e.g. alcohol,
disinfectant) or soapy water directly on these
surfaces - risk of damage!

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Practical information07
Bodywork
High-gloss paint
Do not use abrasive products, solvents,
petrol or oil to clean the bodywork.
Never use an abrasive sponge to clean
stubborn stains - risk of scratching the
paintwork!
Do not apply polish in strong sunshine, or to
plastic or rubber parts.
Use a soft cloth and soapy water or a pH
neutral product.
Gently wipe the bodywork with a clean
microfibre cloth.
Apply polish with the vehicle clean and dry.
Comply with the instructions for use stated on
the product.
Decals
(Depending on version)
Do not use a high-pressure washer to
clean the vehicle - risk of damaging or
detaching the decals!
Use a high-flow hose (temperature
between 25°C and 40°C).
Place the jet of water perpendicular to the
surface to be cleaned.
Rinse the vehicle with demineralised water.
Textile
The dashboard, door panels and seats may
contain parts made of textile material.
Maintenance
Do not use aggressive cleaning products
(e.g. alcohol, solvent or ammonia).
Do not use steam-cleaning systems - risk of
affecting the adhesion of the fabrics!
Remove dust from the textile parts
regularly with a dry cloth, soft brush or
vacuum cleaner.
Rub down the textile parts once per year with
a clean, damp cloth. After leaving overnight to
dry, brush with a soft-bristled brush.
Stain removal
Do not rub the stain or it may spread or
you may cause the substance to
penetrate the surface.
Act quickly by reducing the stain from its
edges inwards.
Remove as much substance or solids as
possible using a spoon or spatula, and
remove as much liquid as possible using
absorbent paper.
Product/Procedure to use depending on
the type of stain:
–

G

rease, oil and ink: clean with a pH-neutral
detergent.
–

V

omit: clean with sparkling mineral water.
–

Blood: spread flour o
ver the stain and allow
to dry; remove with a slightly damp cloth.
–

Mud: allo
w to dry and then remove with a
slightly damp cloth.
–

Cak
e, chocolate, ice cream: clean with
lukewarm water.
–

Sugary and/
or alcoholic drinks: clean with
lukewarm water, or lemon juice if the stain is
persistent.
–

Hair gel, c
offee, tomato sauce, vinegar:
clean with lukewarm water and lemon juice.
For solid substances, then use a soft brush or
vacuum cleaner.
For liquid substances, then use a damp
microfibre cloth and then dry with another
cloth.
Alcantara®
Alcantara® is an elegant and practical material
which is very resistant and easy to maintain.
Do not use printed cloths or
printed absorbent paper.
Do not use steam-cleaning systems.

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Practical information07
Remove dust from the Alcantara® parts
regularly with a dry cloth, soft brush or
vacuum cleaner.
Clean the Alcantara
®, without rubbing too
vigorously, with a white cotton cloth which is
slightly damp.
To find out which products and procedures to use
on different types of stains, refer to the "Textile -
Stain removal" section.
For more information, go to the Alcantara
®
trademark website: www.alcantara.com.
Leather
Leather is a natural product. Appropriate regular
care is essential for its durability.
It must be protected and nourished using a
specific leather product, to keep it supple and
preserve its original appearance.
Do not use maintenance products which
are not suitable for cleaning leather
(e.g. solvent, detergent, petrol, pure alcohol).
Do not use bleaching or colour-removal
products (e.g. perchloroethylene).
When cleaning items partly made from leather,
take care not to damage the other materials
with the specific leather product.
Before cleaning greasy stains or liquids,
quickly mop up any surplus.
Before cleaning, wipe off any residues liable
to scuff the leather, using a cloth that has
been dampened with demineralised water and
thoroughly wrung out.
Clean the leather, without rubbing too
vigorously, using a soft cloth moistened with
soapy water or a pH-neutral product.
Dry with a soft, dry cloth.