2018 CITROEN DISPATCH SPACETOURER audio

38
Navigation
QUESTIONRESPONSE SOLUTION
The route calculation is not
successful. The guidance criteria may be in conflict with the current
location (exclusion of toll roads on a toll road). Check the route settings in the "Navigation" menu.
The POIs do not appear. The POIs have not been selected. Select the POIs in the list of POIs.
The audible warning of "Danger
areas" does not work. The audible warning is not active or the volume is too
low. Activate the audible warning in the "Navigation" menu
and check the voice volume in the audio settings.
The system does not suggest
a detour around an incident on
the route. The guidance criteria do not take account of TMC
messages.
Select setting for the "Traffic info " function in the list of
route settings (Without, Manual or Automatic).
I receive a "Danger zone" alert
which is not on my route. Other than guidance, the system announces all "Danger
zones" positioned in a cone located in front of the
vehicle. It may provide an alert for "Danger zones"
located on nearby or parallel roads. Zoom in on the map to see the exact position of the
"Danger zone". Select "On the route" to no longer
receive alerts other than navigation instructions or to
reduce the time for the announcement.
Certain traffic jams along the
route are not indicated in real
time. On starting, it is several minutes before the system
begins to receive the traffic information.
Wait until the traffic information is being received correctly
(display of the traffic information icons on the map).
In certain countries, only major routes (motor ways, etc.)
are listed for the traffic information. This is per fectly normal. The system is dependent on
the traffic information available.
The altitude is not displayed. On starting, the initialisation of the GPS may take up to 3
minutes to receive more than 4 satellites correctly.Wait until the system has started up completely so that
there is GPS coverage by at least 4
satellites.
Depending on the geographical environment (tunnel,
etc.) or the weather, the conditions of reception of the
GPS signal may vary. This behaviour is normal. The system is dependent on
the GPS signal reception conditions.
My navigation is no longer
connected. During start-up and in certain geographical areas, the
connection may be unavailable. Check that the connected ser vices are activated
(settings, contract).
CITROËN Connect Nav

39
Radio
QUESTIONRESPONSESOLUTION
The reception quality of the tuned radio station
gradually deteriorates or the stored stations are not
working (no sound, 87.5
Mhz is displayed, etc.). The vehicle is too far from the transmitter of
the station or no transmitter is present in the
geographical area. Activate the "RDS" function by means of the
short-cut menu to enable the system to check
whether there is a more power ful transmitter in
the geographical area.
The environment (hills, buildings, tunnels,
basement car parks, etc.) block reception,
including in RDS mode. This phenomenon is normal and does not
indicate a failure of the audio equipment.
The aerial is absent or has been damaged (for
example when going through a car wash or into
an underground car park). Have the aerial checked by a franchised dealer.
I cannot find some radio stations in the list of
stations received.
The name of the radio station changes. The station is not received or has changed its
name in the list.
Some radio stations send other information
in place of their name (the title of the song for
example).
The system interprets these details as the
station name.Press on the "Update list" button in the "Radio
stations" secondary menu.
.
CITROËN Connect Nav

40
Media
QUESTIONRESPONSESOLUTION
Playback of my USB memory stick starts only
after a very long wait (around 2
to 3 minutes).Some files supplied with the memory stick
may greatly slow down access to reading
the memory stick (multiplication by 10
of the
catalogue time). Delete the files supplied with the memory stick
and limit the number of sub-folders in the file
structure on the memory stick.
The CD is ejected every time or is not played. The CD is upside down, cannot be read, does not contain audio files or contains audio files of
a format not recognised by the audio system.
The CD has been recorded in a format that is
not compatible with the player (udf, etc.).
The CD is protected by an anti-pirating system
not recognised by the audio system.Check that the CD is inserted in the player the
right way up.
Check the condition of the CD: the CD cannot
be played if it is too badly damaged.
Check the content in the case of a recorded CD:
consult the advice in the "AUDIO" section.
The audio system CD does not read DVDs.
Due to insufficient quality, certain burned CDs
will not be read by the audio system.
There is a long waiting period following the
insertion of a CD or connection of a USB
memory stick. Upon insertion of a new key, the system reads
a certain amount of data (directory, title, artist,
etc.). This may take from a few seconds to a few
minutes.This is per fectly normal.
The CD sound is of poor quality. The CD used is scratched or of poor quality. Insert good quality CDs and store them in
suitable conditions.
The audio settings (bass, treble, ambience) are
unsuitable. Return bass and treble settings to 0, without
selecting an ambience.
Some information characters in the currently
playing media are not displayed correctly. The audio system does not display some types
of characters.Use standard characters to name tracks and
folders.
Playback of streaming files does not start. The connected device does not automatically launch playback.Start playback from the device.
Names of tracks and playing time are not
displayed on the audio streaming screen. The Bluetooth profile does not allow the transfer
of this information.
CITROËN Connect Nav

41
Telephone
QUESTIONRESPONSESOLUTION
I cannot connect my Bluetooth telephone. The telephone's Bluetooth function may be switched off or the telephone may not be visible.Check that your telephone has Bluetooth
switched on.
Check in the telephone settings that it is "visible
to all".
The Bluetooth telephone is not compatible with
the system. You can check the compatibility of your
telephone at the Brand's website (services).
The volume of the telephone connected in
Bluetooth mode is inaudible. The sound depends on both the system and the
telephone.Increase the volume of the audio system, to
maximum if required, and increase the volume
of the telephone if necessary.
Ambient noise affects the quality of the
telephone call. Reduce the ambient noise level (close the windows,
reduce the booster fan speed, slow down, etc.).
Some contacts are duplicated in the list. The options for synchronising contacts are synchronising the contacts on the SIM card, the
contacts on the telephone, or both. When both
synchronisations are selected, some contacts
may be duplicated.Select "Display SIM card contacts" or "Display
telephone contacts".
The contacts are listed in alphabetical order. Some telephones offer display options.
Depending on the settings chosen, contacts can
be transferred in a specific order.Modify the telephone directory display settings.
The system does not receive SMS. The Bluetooth mode does not permit sending
SMS text messages to the system.
.
CITROËN Connect Nav

42
Settings
QUESTIONRESPONSESOLUTION
When changing the setting of treble and bass,
the equalizer setting is deselected.
When changing the equalizer setting, the treble
and bass settings are reset. The selection of an equalizer setting imposes
the settings for treble and bass and vice-versa.
Modify the treble and bass or equalizer settings
to obtain the desired musical ambience.
When changing the balance setting, distribution
is deselected.
When changing the distribution setting, the
balance setting is deselected. The selection of a distribution setting imposes
the balance settings and vice-versa.
Modify the balance setting or the distribution
setting to obtain the desired sound quality.
There is a difference in sound quality between
the different audio sources. To allow for optimal listening quality, the
audio settings can be tailored to different
sound sources, which can generate audible
differences when changing source.Check that the audio settings are adapted to
the sources listened to. It is recommended
that the audio settings (Bass, Treble, Balance)
be adjusted to the middle position, select the
"None" musical ambience and set the loudness
correction to the "Active" position in CD mode or
to the "Inactive" position in radio mode.
When the engine is off, the system stops after
several minutes of use. When the engine is switched off, the system's
operating time depends on the state of charge
of the battery.
In normal off state, the system automatically
goes into energy economy mode to maintain an
adequate charge in the battery.Start the vehicle's engine to increase the charge
of the battery.
The date and time cannot be set. Setting of the date and time is only available
if the synchronisation with the satellites is
deactivated.Settings menu/Options/Time-Date setting.
Select the "Time" tab and deactivate the "GPS
synchronisation" (UTC).
CITROËN Connect Nav

1
CITROËN Connect Radio
Multimedia audio system –
Applications – Bluetooth®
telephone
Contents
First steps

2
S

teering mounted controls
3
M

enus
4
A

pplications
6
R

adio
7
D

AB radio (Digital Audio Broadcasting)
9
M

edia
10
T

elephone
1
2
Configuration

1
8
Frequently asked questions

2
1The different functions and settings
described vary according to the version
and configuration of your vehicle.
As a safety measure and because it
requires sustained attention by the
driver, the pairing of a Bluetooth mobile
telephone with the Bluetooth hands-free
system of your audio system must be
done with the vehicle stationary
and the
ignition on.
The system is protected in such a way that
it will only operate in your vehicle.
The display of the Energy Economy
Mode message signals that a change to
standby is imminent.
The link below gives access to OSS (Open
Source Software) codes for the system.
https://www.groupe-psa.com/fr/oss/
https://www.groupe-psa.com/en/oss/
.
CITROËN Connect Radio

2
First steps
With the engine running, a press
mutes the sound.
With the ignition off, a press turns
the system on.
Adjustment of the volume.
Use the buttons either side of or below the
touch screen for access to the menus, then
press the virtual buttons in the touch screen.
Depending on the model, use the "Source" or
"Menu" buttons either side of the touch screen
for access to the menus, then press the virtual
buttons in the touch screen.
You can display the menu at any time by
pressing the screen briefly with three fingers.
All of the touch areas of the screen are white.
Press in the grey zone to go back a level or
confirm.
Press the back arrow to go back a level or
confirm. The touch screen is of the "capacitive"
type.
To clean the screen, use a soft, non-
abrasive cloth (e.g. spectacles cloth) with
no additional product.
Do not use sharp objects on the screen.
Do not touch the screen with wet hands.
*
D

epending on equipment. Certain information is displayed permanently in
the upper band of the touch screen:
-

R
epeat of the air conditioning information
(depending on version), and direct access to
the corresponding menu.
-

R
eminder of the Radio Media and
Telephone menu information.
-

A
ccess to the Settings of the touch screen
and digital instrument panel. Selecting the audio source (depending on
version):
-
F M/DAB*/AM* radio stations.
- T elephone connected via Bluetooth* and
Bluetooth multimedia broadcast* (streaming).
-

C
D player (depending on model).
-

U
SB key.
-

M
edia player connected via the auxiliary
socket (depending on model).
In the "Settings" menu you can create
a profile for just one person or a group
of people with common points, with the
possibility of entering a multitude of
settings (radio presets, audio settings,
ambiences, etc.); these settings are taken
into account automatically.
CITROËN Connect Radio

3
In very hot conditions, the volume may
be limited to protect the system. It may go
into standby (screen and sound off) for at
least 5

minutes.
The return to normal takes place when
the temperature in the passenger
compartment has dropped.Steering mounted controls
Steering mounted
controls – Type 1
Radio:
Select the previous/next preset radio
station.
Select the previous/next item in a
menu or a list.
Media:
Select the previous/next track.
Select the previous/next item in a
menu or a list.
Radio:
Short press: display the list of radio
stations.
Long press: update the list.
Media:
Short press: display the list of
folders.
Long press: display the available
sorting options.
Change audio source (radio; USB;
AUX if equipment connected; CD;
streaming). Confirm a selection.
Increase volume.
Decrease volume.
Mute/Restore sound by
simultaneously pressing the
increase and decrease volume
buttons.
Steering mounted
controls – Type 2
Depending on model.
Voice commands :
This control is located on the
steering wheel or at the end of the
lighting control stalk (depending on
model).
Short press, smartphone voice
commands via the system.
.
CITROËN Connect Radio