
62
Ease of use and comfort
USB socket(s) 
 
Socket 1 enables audio files sent to your audio 
system to be played through the vehicle's 
speakers.
When the USB socket is used, the 
portable device charges automatically.
While charging, a message is displayed if the 
power drawn by the portable device exceeds 
the current supplied by the vehicle.
For more information about how to use this 
equipment, refer to the sections describing 
the audio and telematics systems.
* Only on the Citroën Berlingo V an.
Socket 1 allows a 
smartphone to be 
connected 
by Android Auto
® or CarPlay®, 
enabling certain smartphone applications to be 
used on the touch screen.
Sockets 1 and 2* allow a portable device to be 
connected in order to charge it.
For best results, use a cable made or approved 
by the device manufacturer.
These applications can be managed using the 
steering-mounted controls or the audio system 
controls.
220 V/50 Hz socket 
 
 
AC 220V
50Hz 120W
 
It is located on the side of the central storage 
compartment.
This socket (max. power: 150
  W) operates with 
the engine running, and with the Stop & Start 
system in STOP mode.
►
 
Lift the protective cover
 .
►
 
Check that the green indicator lamp is on.
► Connect your multimedia or other electrical 
device (telephone charger , laptop computer, 
CD-DVD player, bottle warmer, etc.).
In the event of a malfunction, the 
green
  indicator   lamp flashes.
Have the socket checked by a CITROËN dealer 
or a qualified workshop.
Connect only one device at a time to the 
socket (do not use extension leads or 
multi-socket adapters).
Connect only devices with class II insulation 
(shown on the device).
Do not use metal-cased devices (e.g. electric 
shaver, etc.).
As a safety measure, if power  consumption is high and power is 
required by the vehicle's electrical system 
(due to severe weather conditions, electrical 
overload, etc.), power to the socket may be 
cut off, in which case the green indicator lamp 
goes off.
Wireless smartphone 
charger
 
 
    

241
Touch screen BLUETOOTH audio system
10when the system switches to "FM" analogue 
radio with sometimes a variation in volume.
Once the digital signal quality is restored, the 
system automatically changes back to "DAB".
If the "DAB" station being listened to is 
not available on "FM", or if the "FM-DAB 
tracking" is not activated, the sound will cut 
out while the digital signal is too weak.
Media
Selecting the source
Press the "Media" menu. 
Press the "SOURCE" button.
Select the source (USB, Bluetooth or AUX, 
depending on equipment).
USB port
Insert the USB memory stick into the USB 
port or connect the USB device to the 
USB port using a suitable cable (not supplied).
To protect the system, do not use a USB  hub.
The system builds playlists (in temporary 
memory); this operation can take from a 
few seconds to several minutes at the first 
connection. Playlists are updated whenever a USB memory 
stick is connected or the contents of a particular 
USB memory stick are changed. The lists 
are memorised: if they are not modified, the 
subsequent loading time will be shorter.
Auxiliary (AUX) jack socket
Depending on equipmentConnect a portable device (MP3 player, 
etc.) to the auxiliary jack socket using an 
audio cable (not supplied).
This source is only available if " Aux 
Amplification " has been selected in the audio 
settings.
First adjust the volume on the portable device 
(to a high level). Then adjust the volume of the 
audio system.
Controls are managed via the portable device.
Bluetooth®streaming
Streaming allows you to listen to music from your 
smartphone.
The Bluetooth profile must be activated, first 
adjust the volume on the portable device (to a 
high level).
Then adjust the volume of the system.
If play does not start automatically, it may be 
necessary to start the audio playback from the 
smartphone.
Control is from the portable device or by using 
the system's touch buttons.
Once connected in Streaming mode, the 
smartphone is considered to be a media 
source.
Connecting Apple® players
Connect  the Apple® player to the USB socket 
using a suitable cable (not supplied).
Play starts automatically.
Control is via the audio system.
The classifications available are those of  the portable device connected (artists/
albums/genres/playlists/audio books/
podcasts). It is also possible to use a 
classification structured in the form of a 
library.
The default classification used is by artist. To 
modify the classification used, return to the 
first level of the menu then select the desired 
classification (playlists for example) and 
confirm to go down through the menu to the 
desired track.
The version of software in the audio system may 
not be compatible with the generation of the 
Apple
® player.
Media settings
Press the "Media Settings" button. 
Activate/deactivate track playback options and 
access the audio settings.   

242
Touch screen BLUETOOTH audio system
The audio settings are the same as the audio settings for the radio. For more 
information on the " Audio settings", refer to 
the corresponding section.
Information and advice
The system supports USB mass storage 
devices, BlackBerry® devices or Apple® players 
via the USB ports. The adapter cable is not 
supplied.
Devices are managed using the audio system 
controls.
Other devices, not recognised on connection, 
must be connected to the auxiliary socket using 
a jack cable (not supplied) or via Bluetooth 
streaming, if compatible.
To protect the system, do not use a USB  hub.
The audio system will only play audio files with 
".wav", ".wma", ".aac", ".mp3", ".mp4", ".m4a", 
".flac", ".ogg" file extensions and with a bit rate 
of between 32 Kbps and 320 Kbps (300 Kbps 
maximum for ".flac" files).
It also supports VBR (Variable Bit Rate) mode.
All ".wma" files must be standard WMA 9 files.
The supported sampling rates are 11, 22, 44 and 
48 KHz.
To avoid reading and display problems, we 
recommend choosing file names less than 20 
characters long that do not contain any special 
characters (e.g. “ ? .
  ; ù).
Use only USB memory sticks in FAT or FAT32 
format  (File Allocation Table).
We recommend using the original USB 
cable for the portable device.
Telephone
Pairing a Bluetooth® 
telephone
Up to 10 phones can be paired to the system.
Activate the Bluetooth function on the telephone 
beforehand and ensure that it is "visible to all" 
(telephone configuration).
To complete the pairing, whichever procedure is 
used (from the telephone or from the system), 
ensure that the code is the same in the system 
and in the telephone.
The services available depend on the 
network, the SIM card and the 
compatibility of the Bluetooth devices used. 
Check for services availability in the phone's 
manual and with the operator.
The profiles compatible with the system  are: HFP, OPP, PBAP, DID, A2DP, 
AVRCP, SPP and PAN.
Go to the Brand's website for more information 
(compatibility, additional help, etc.).
Procedure from the telephone
Select the name of the system in the list 
of devices detected.
In the system, accept the connection request 
from the telephone.
Procedure from the system
Press the Home button to access the 
menus.
Select the "Telephone" menu. 
Press "Manage connections".
The list of telephones detected is displayed.
Select the name of the telephone in the list.
The system offers to connect the telephone with 
two profiles:
–
 
as "
Telephone": hands-free kit, telephone 
only.
–
 
as "
Streaming": wireless playing of audio files 
on the telephone.
The system cannot be connected to  multiple telephones with the same profile.
No more than 2 phones can be connected 
simultaneously ( 1 per profile).
The Bluetooth profiles chosen on the 
phone have priority over the profiles 
selected on the system.
If the pairing procedure fails, it is recommended 
that you deactivate and then reactivate the 
Bluetooth function on the telephone.    

250
CITROËN Connect Radio
Air conditioning 
21,518,5
 
Manage various temperature and air flow 
settings.
Applications
Viewing photos
Insert a USB memory stick in the USB port.
To protect the system, do not use a USB hub.
The system can read folders and image files in 
the formats: .tiff; .gif; .jpg/jpeg; .bmp and .png.
Press Applications to display the main 
page.
Press "Photos". 
Select a folder. 
Select an image to view. 
Press this button to display the details of 
the photo.
Press the back arrow to go back a level. 
Managing messages
Press Applications to display the main 
page.
Press "SMS". 
Select the "SMS” tab. 
Press this button to select the display 
settings for messages.
Press this button to search and select a 
recipient.
Select the "Quick messages” tab. 
Press this button to select the display 
settings for messages.
Press this button to write a new message. 
Press the bin alongside the selected 
message to delete it.
Press this button alongside the selected 
message to display the secondary page.
Press this button to edit and modify the 
existing text.
Press this button to write a new message. 
Press the bin to delete the message. 
Radio
Selecting a station
Press Radio Media to display the main 
page.
Press one of the buttons to perform an 
automatic search for radio stations.
Or
Move the slider to manually search for 
frequencies up or down.
Or
Press the frequency. 
Enter the FM and AM waveband values 
using the virtual keypad.
Press "OK" to confirm. 
Radio reception may be affected by the 
use of electrical equipment not approved 
by the Brand, such as a USB charger 
connected to the 12 V socket.
The exterior environment (hills, buildings, 
tunnels, basement car parks, etc.) may 
block reception, including in RDS mode. 
This phenomenon is perfectly normal in the 
context of radio wave transmission, and 
in no way indicative of an audio system 
malfunction.    

252
CITROËN Connect Radio
The balance/distribution (or spatialisation with  the Arkamys© system) uses audio 
processing to adjust the sound quality 
according to the number of passengers in the 
vehicle.
Onboard audio: Arkamys Sound Staging© 
optimises the sound distribution inside 
the passenger compartment.
DAB  (Digital Audio 
Broadcasting) radio
Terrestrial Digital Radio
Digital radio provides higher quality sound.
The various "multiplexes/ensembles" offer a 
choice of radio stations organised in alphabetical 
order.
Press Radio Media to display the main 
page.
Press the "OPTIONS " button to access the 
secondary page.
Press "Band" to select "DAB band". 
Press in the shaded area to confirm. 
FM-DAB Follow-up
"DAB" does not cover 100% of the territory.
When the digital radio signal is poor, the 
"FM-DAB Follow-up" enables you to continue 
listening to the same station by automatically 
switching to the corresponding "FM" analogue 
station (if there is one).
Press Radio Media to display the main 
page.
Press the "OPTIONS " button to go to the 
secondary page.
Activate/deactivate "FM-DAB Follow-up ". 
Press in the shaded area to confirm. 
If "FM-DAB Follow-up" is activated, there 
may be a time offset of a few seconds 
when the system switches to "FM" analogue 
radio, and in some cases a change in volume.
When the digital signal quality is restored, the 
system automatically changes back to "DAB".
To minimise this time lag, storing radio 
stations in the "DAB" band is recommended.
If the "DAB" station being listened to is 
not available on "FM", or if "FM-DAB 
Follow-up" is not activated, the sound will cut 
out when the digital signal becomes too weak.
Media
USB port
Insert the USB memory stick into the USB 
port or connect the USB device to the 
USB port using a suitable cable (not supplied).
To protect the system, do not use a USB  hub.
The system builds playlists (in temporary 
memory); this operation can take from a 
few seconds to several minutes at the first 
connection.
Reduce the number of non-music files and the 
number of folders to reduce the waiting time.
Playlists are updated whenever the ignition 
is switched off or a USB memory stick is 
connected. The audio system memorises these 
lists, which will subsequently load faster if they 
have not been changed.
Auxiliary (AUX) jack socket
Depending on equipmentConnect a portable device (MP3 player, 
etc.) to the auxiliary jack socket using an 
audio cable (not supplied).
This source is only available if "Auxiliary input" 
has been selected in the audio settings.
First adjust the volume on the portable device 
(to a high level). Then adjust the volume of the 
audio system.
Controls are managed via the portable device.    

253
CITROËN Connect Radio
11Selecting the source
Press Radio Media to display the main 
page.
Press the "SOURCES" button.
Select the source.
BluetoothStreaming®
Streaming allows you to listen to the audio feed 
from your smartphone.
The Bluetooth profile must be activated.
First adjust the volume on the portable device 
(to a high level). Then adjust the volume of the 
system.
If play does not start automatically, it may be 
necessary to start the audio playback from the 
smartphone.
Control is from the portable device or by using 
the system's touch buttons.
Once connected in Streaming mode, the 
smartphone is considered to be a media 
source.
Connecting Apple® players
Connect  the Apple® player to the USB socket 
using a suitable cable (not supplied).
Play starts automatically.
Control is via the audio system.
The classifications available are those of  the portable device connected (artists/
albums/genres/playlists/audio books/
podcasts). It is also possible to use a 
classification structured in the form of a 
library.
The default classification used is by artist. To 
modify the classification used, return to the 
first level of the menu then select the desired 
classification (playlists for example) and 
confirm to go down through the menu to the 
desired track.
The version of software in the audio system may 
not be compatible with the generation of the 
Apple
® player.
Information and advice
The system supports USB mass storage 
devices, BlackBerry® devices or Apple® players 
via the USB ports. The adapter cable is not 
supplied.
Devices are managed using the audio system 
controls.
Other devices, not recognised on connection, 
must be connected to the auxiliary socket using 
a jack cable (not supplied) or via Bluetooth 
streaming, if compatible.
To protect the system, do not use a USB  hub.
The audio system will only play audio files with 
".wav", ".wma", ".aac", ".ogg" and ".mp3" file 
extensions, at bit rates between 32 Kbps and 
320 Kbps.
It also supports VBR (Variable Bit Rate) mode.
No other file types (".mp4", etc.) can be read.
All ".wma" files must be standard WMA 9 files.
The supported sampling rates are 11, 22, 44 and 
48 KHz.
To avoid reading and display problems, we 
recommend choosing file names less than 20 
characters long that do not contain any special 
characters (e.g. “ ? .
  ; ù).
Use only USB memory sticks in FAT32 format 
(File Allocation Table).
We recommend using the original USB 
cable for the portable device.
Telephone
USB sockets
Depending on equipment, for more information 
on the USB sockets compatible with  CarPlay® or 
Android Auto applications, refer to the "Ease of 
use and comfort" section.
For the list of compatible smartphones, 
visit the Manufacturer's website in your 
country.
Synchronising a smartphone enables 
users to display applications that support 
the smartphone’s CarPlay
®  or Android Auto 
technology on the vehicle’s screen. For     

259
CITROËN Connect Radio
11The connected device does not automatically 
launch playback.
► 
Start playback from the device.
T
rack names and playing times are not 
displayed on the audio streaming screen.
The Bluetooth profile does not allow the transfer 
of this information.
Telephone
I cannot connect my Bluetooth telephone.
The telephone's Bluetooth function may be 
switched off or the device may not be visible.
►
 
Check that the telephone has Bluetooth 
switched on.
►
 
Check in the telephone settings that it is 
"visible to all".
The Bluetooth telephone is not compatible with 
the system.
►
 
Check the compatibility of the telephone on 
the Brand's website (services).
Android 
Auto and/or CarPlay do not work.
Android Auto and CarPlay may not activate if the 
USB cables are of poor quality.
►
 
Use genuine USB cables to ensure 
compatibility
.
Android Auto and/or CarPlay do not work.
Android Auto and CarPlay are not available in all 
countries.
►
 
Check the Google 
 Android Auto or Apple 
website to see which countries are supported.
The volume of the telephone connected in 
Bluetooth mode is inaudible. The volume depends on both the system and the 
telephone.
►
 
Increase the volume of the audio system, to 
maximum if required, and increase the volume of 
the telephone if necessary
 .
Ambient noise affects the quality of the 
telephone call.
►  
Reduce ambient noise (close windows, turn 
down ventilation, slow down, etc.).
The contacts are not listed in alphabetical 
order
 .
Some telephones offer display options. 
Depending on the settings chosen, contacts can 
be transferred in a specific order.
►
 
Modify the telephone directory display 
settings.
Settings
When the treble and bass settings are 
changed, the ambience is deselected.
When the ambience is changed, the treble 
and bass settings are reset.
Selecting an ambience imposes the treble and 
bass settings, and vice versa.
►
 
Modify the treble and bass or ambience 
settings to obtain the desired musical ambience.
When the balance settings are changed, the 
distribution is deselected.
When the distribution setting is changed, the 
balance settings are deselected.
Selecting a distribution setting imposes the 
balance settings, and vice versa. ►
 
Modify the balance setting or the distribution 
setting to obtain the desired sound quality
 .
There is a difference in sound quality 
between audio sources.
To allow for optimal listening quality, the sound 
settings can be tailored to different audio 
sources, which can generate audible differences 
when changing source.
►  
Check that the sound settings are appropriate 
to the sources listened to. 
 Adjust the sound 
functions to the middle position.
When the engine is off, the system switches 
off after several minutes of use.
When the engine is switched off, the system's 
operating time depends on the state of charge of 
the battery.
The switch-off is normal: the system 
automatically goes into energy economy mode 
and switches off to maintain an adequate charge 
in the battery.
►
 
Start the vehicle’
 s engine to increase the 
charge of the battery.    

265
CITROËN Connect Nav
12"Radio Media" voice 
commands
Voice commands 
Turn on source radio - Streaming Bluetooth 
- …
Help messages 
You can select an audio source by saying "turn 
on source" followed by the device name. For 
example, "turn on source, Streaming Bluetooth", 
or "turn on source, radio". Use the command 
"play" to specify the type of music you'd like to 
hear. You can choose between "song", "artist", 
or "album". Just say something like "play artist, 
Madonna", "play song, Hey Jude", or "play 
album, Thriller".
Voice commands 
Tune to channel BBC Radio 2
Tune to 98.5 FM
Tune to preset number five
Help messages 
You can pick a radio station by saying "tune to" 
and the station name or frequency. For example 
"tune to channel Talksport" or "tune to 98.5 
FM". To listen to a preset radio station, say for 
example "tune to preset number five".
* This function is av ailable only if the telephone connected to the system supports downloadi\
ng of contacts and recent calls and the corresponding 
download has been performed.
Voice commands 
What's playing?
Help messages 
To choose what you'd like to play, start by saying 
"play" and then the item. For example, say "play 
song Hey Jude", "play line 3" or "select line 2". 
You can undo your last action and start over 
by saying "undo", or say "cancel" to cancel the 
current action.
Voice commands 
Play song Hey Jude
Play artist Madonna
Play album Thriller
Help messages 
I'm not sure what you'd like to play. Please say 
"play" and then a song title, an album title, or 
an artist name. For example, say "play song 
Hey Jude", "play artist Madonna" or "play 
album Thriller". To select a line number from the 
display, say "select line two". To move around 
a displayed list, you can say "next page" or 
"previous page". You can undo your last action 
and start over by saying "undo", or say "cancel" 
to cancel the current action.
Media voice commands are available 
only with a USB connection.
"Telephone" voice 
commands
If there is no telephone connected by 
Bluetooth, a voice message announces: 
"Please first connect a telephone", and the 
voice session is closed.
Voice commands 
Call David Miller*
Call voicemail*
Display calls*
Help messages 
To make a phone call, say "call" followed by 
the contact name, for example: "Call David 
Miller". You can also include the phone type, for 
example: "Call David Miller at home". To make 
a call by number, say "dial" followed by the 
phone number, for example, "Dial 107776 835 
417". You can check your voicemail by saying 
"call voicemail". To send a text, say "send quick 
message to", followed by the contact, and then 
the name of the quick message you'd like to 
send. For example, "send quick message to