
Possible Reasons The Engine Does Not Autostop
Prior to engine shut down, the system will check many
safety and comfort conditions for Stop/Start and ensure
they are fulfilled. Detailed information about the operation
of the Stop/Start system may be viewed in the instrument
cluster display Stop/Start screen. In the following situa-
tions the engine will not stop:
•If Stop/Start is manually disabled by the Stop/Start Off
button.
• Driver ’s seat belt is not buckled.
• Driver ’s door is not closed.
• Battery temperature is too warm or cold.
• Battery charge is low. During this time a message will
display Stop/Start Not Ready Battery Charging.
• The vehicle is on a steep grade.
• Cabin heating or cooling is in process and an acceptable
cabin temperature has not been achieved. •
HVAC is set to full defrost mode at a high blower speed.
• HVAC set to MAX A/C.
• Engine has not reached normal operating temperature.
• The transmission is not in a forward gear.
• Hood is open.
• Brake pedal is not pressed with sufficient pressure.
Other Factors Which Can Inhibit Autostop Include:
• Accelerator pedal input.
• Engine temp too high.
•
5 MPH threshold not achieved from previous AUTOSTOP.
• Steering angle beyond threshold.
• ACC is on and speed is set.
It may be possible for the vehicle to be driven several times
without the STOP/START system going into a STOP/
START READY state under more extreme conditions of the
items listed above.
6
STARTING AND OPERATING 327

To Start The Engine While In Auto Stop/Start
While in a forward gear, the engine will start when the
brake pedal is released or the throttle pedal is depressed.
The transmission will automatically re-engage upon en-
gine restart.
Conditions That Will Cause The Engine To Start Auto-
matically While In Auto Stop/Start:
•The transmission selector is moved out of DRIVE.
• To maintain cabin temperature comfort.
• HVAC is set to full defrost mode.
• HVAC system temperature or fan speed is manually
adjusted.
• Battery voltage drops too low. During this time a mes-
sage will display Stop/Start Not Ready Battery Charg-
ing.
• Low brake vacuum (e.g. after several brake pedal appli-
cations).
• STOP/START OFF switch is pushed.
• A STOP/START system error occurs.
To Manually Turn Off The Stop/Start System
1. Push the STOP/START OFF switch (located on the
instrument panel). The light on the switch will illumi-
nate.
2. The “STOP/START OFF” message will appear in the instrument cluster display. Refer to “Instrument Cluster
Display” in “Getting To Know Your Instrument Panel”
for further information.
3. At the next vehicle stop (after turning off the STOP/ START system) the engine will not be stopped.
Stop/Start Button
328 STARTING AND OPERATING

4. The STOP/START system will reset itself back to an ONcondition every time the ignition is turned off and back
on.
Automatic Shutdown
This vehicle is equipped with an automatic shutdown
feature. If the vehicle is left in READY mode (vehicle
running) with the gear selector in PARK for one hour after
the driver exits, this feature will automatically turn the
vehicle off. Notifications have been added into this feature
to raise awareness of the timed event:
• In the interior of the vehicle, the instrument cluster will
display “Ready To Drive”, and will be accompanied by
three audible chimes while exiting. These interior warn-
ings will occur regardless of whether the key fob re-
mains in the vehicle or is removed.
• For the exterior of the vehicle, the horn will sound three
times if the fob is removed from the vehicle and the
vehicle is in the “READY” mode.
Please consider this feature when intentionally running the
vehicle for extended periods of time over one hour. To
restart the vehicle, follow the normal vehicle starting
process. NOTE:
If the vehicle is left in the ACC or RUN (engine not
running) position and the transmission is in PARK, the
system will automatically time out (shut down) after an
initial 30 minutes of inactivity, followed by the additional
amount of time for power accessory delay selected in the
radio settings menu. Once the vehicle times out, it will
switch to the OFF position.
To Manually Turn On The Stop/Start System
After turning off the STOP/START system, push the
STOP/START OFF switch again (located on the instrument
panel). The light on the switch will turn off.
System Malfunction
If there is a malfunction in the STOP/START system, the
system will not shut down the engine. A “SERVICE STOP/
START SYSTEM” message will appear in the instrument
cluster display and the Stop/Start telltale will remain
yellow. Refer to “Instrument Cluster Display” in “Getting
To Know Your Instrument Panel” for further information.
If the “SERVICE STOP/START SYSTEM” message appears
in the instrument cluster display, have the system checked
by your authorized dealer.
6
STARTING AND OPERATING 329

For more information on the Cap-Less Fuel System refer to
“Refueling The Vehicle” in “Starting And Operating” in
this manual.
IF YOUR ENGINE OVERHEATS
In any of the following situations, you can reduce the
potential for overheating by taking the appropriate action.
•On the highways — slow down.
• In city traffic — while stopped, place the transmission in
NEUTRAL, but do not increase engine idle speed. NOTE:
There are steps that you can take to slow down an
impending overheat condition:
• If your air conditioner (A/C) is on, turn it off. The A/C
system adds heat to the engine cooling system and
turning the A/C off can help remove this heat.
• You can also turn the temperature control to maximum
heat, the mode control to floor and the blower control to
high. This allows the heater core to act as a supplement
to the radiator and aids in removing heat from the
engine cooling system.
WARNING!
You or others can be badly burned by hot engine
coolant (antifreeze) or steam from your radiator. If you
see or hear steam coming from under the hood, do not
open the hood until the radiator has had time to cool.
Never try to open a cooling system pressure cap when
the radiator or coolant bottle is hot.
Emergency Fuel Fill Funnel
7
IN CASE OF EMERGENCY 479

3. Using a small screwdriver or similar tool, remove theManual Park Release access cover, which is to the lower
left of the steering column.
4. The Manual Park Release access cover is connected to a red tether strap. Pull the tether strap out as far as it will
go, then release it. The transmission should now be in
NEUTRAL, allowing the vehicle to be moved.
NOTE: When the lever is locked in the released position,
the tether will remain outside of the trim panel and the
access cover cannot be re-installed.
5. Release the parking brake only when the vehicle is securely connected to a tow vehicle.
To Reset The Manual Park Release:
1. Apply firm pressure to the brake pedal while seated in the driver ’s seat.
2. Pull the tether strap out again, then release it.
3. Allow the tether to retract with the lever back to its original position. 4. Verify that the transmission is in PARK.
5. Confirm that the tether has retracted fully and re-install
the access cover. If the access cover cannot be re-
installed, repeat steps 1 through 4.
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand or snow, it can
often be moved using a rocking motion. Turn the steering
wheel right and left to clear the area around the front
wheels. Then shift back and forth between DRIVE and
REVERSE while gently pressing the accelerator.
NOTE: Shifts between DRIVE and REVERSE can only be
achieved at wheel speeds of 5 mph (8 km/h) or less.
Whenever the transmission remains in NEUTRAL for more
than two seconds, you must press the brake pedal to
engage DRIVE or REVERSE.
Use the least amount of accelerator pedal pressure that will
maintain the rocking motion without spinning the wheels
or racing the engine.
7
IN CASE OF EMERGENCY 481

CAUTION!(Continued)
•Be applied parallel to the center line of the length of
the vehicle.
• Not be an abrupt acceleration.
If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
mode, not the ACC mode.
NOTE: The Safehold feature will engage the Electric Park
Brake whenever the driver’s door is opened (if the ignition
is ON, transmission is not in PARK, and brake pedal is
released). If you are towing this vehicle with the ignition in
the ON/RUN mode, you must manually disable the Elec-
tric Park Brake each time the driver’s door is opened, by
pressing the brake pedal and then releasing the EPB.
If the key fob is unavailable, or the vehicle’s battery is
discharged, refer to “Manual Park Release” in this section
for instructions on shifting the transmission out of PARK in
order to move the vehicle.
CAUTION!
• Do not use sling-type equipment when towing. Ve-
hicle damage may occur.
• When securing the vehicle to a flatbed truck, do not
attach to front or rear suspension components. Dam-
age to your vehicle may result from improper towing.
• Ensure that the Electric Park Brake is released, and
remains released, while being towed.
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS)
This vehicle is equipped with an Enhanced Accident
Response System.
Please refer to “Occupant Restraint Systems” in “Safety”
for further information on the Enhanced Accident Re-
sponse System (EARS) function.
7
IN CASE OF EMERGENCY 485

Selection Of Coolant (Antifreeze)...............555
Sentry Key Key Programming .........................32
Sentry Key (Immobilizer) ......................31
Sentry Key Replacement ......................32
Service Assistance ..........................672
Service Contract .......................... .674
Service Manuals .......................... .676
Shifting Automatic Transmission ....................319
Shoulder Belts ............................ .242
Side View Mirror Adjustment ...................89
Signals, Turn .....................94, 207, 303, 435
Siri .................................... .663
SiriusXM Guardian Vehicle Health Alert .......................662
SmartBeams ...............................95
Snow Chains (Tire Chains) ....................538
Snow Tires ...............................534
Spare Tires .....................447, 534, 535, 536
Spark Plugs ............................. .555
Specifications Oil...................................555
Speed Control Accel/Decel (ACC Only) ...................337 Cancel
............................... .332
Resume ...............................332
Speed Control (Cruise Control) ..............330, 332
Starting ...............................28, 309
Button .................................26
Cold Weather .......................... .310
Engine Fails To Start ..................... .310
Remote ................................28
Starting And Operating ..................... .309
Starting Procedures ........................ .309
Steering .................................325
Tilt Column .............................87
Wheel, Heated ...........................87
Wheel, Tilt ..............................87
Steering Wheel Audio Controls .................615
Steering Wheel Mounted Sound System Controls . . . .615
Storage, Vehicle ............................131
Stow ‘n
Go (Fold In Floor) Seats .................62
Stow ‘n Vac ...............................147
Stuck, Freeing ............................ .481
Sunglasses Storage ..........................173
Sun Roof ............................... .135
Supplemental Restraint System – Air Bag ..........258
Sway Control, Trailer ........................222
Synthetic Engine Oil ........................497
12
INDEX 689