2018 CHRYSLER PACIFICA maintenance

3. Select “Customer Care” to speak with a SiriusXMGuardian Customer Care agent who will activate ser-
vices in your vehicle, or select “Enter Email” to activate
on the web.
• U.S. residents visit: www.siriusxm.com/guardian.
• Canadian residents visit: www.siriusxm.ca/guardian.
Vehicle Health Report/Alert (4C/4C NAV)
Your vehicle will send you a monthly email report, which
summarizes the performance of your vehicle’s key systems
so you can stay on top of your vehicle’s maintenance needs
if you are registered for SiriusXM Guardian. Your vehicle
will also send you Vehicle Health Alerts when it detects
issues with its key systems that need your attention. For
further information, refer to your Uconnect Owner ’s
Manual Supplement.
Mobile App (4C/4C NAV)
You’re only a few steps away from using remote com-
mands and sending a destination from your phone to your
vehicle. To use the Uconnect Mobile App:
•
Once you have registered your SiriusXM Guardian
services, download the Uconnect App to your mobile
device. Use your Owner Account login and password to
open the app.
• Once on the “Remote” screen, you can begin using
Remote Door Lock/Unlock, Remote Vehicle Start, and
activate your horn and lights remotely, if equipped.
Mobile App
662 MULTIMEDIA

Uconnect System Support:
•U.S. residents visit DriveUconnect.com or call: 1-877-
855-8400(24 hours a day 7 days a week)
• Canadian residents visit DriveUconnect.ca or call: 1-800-
465-2001(English) or 1-800-387-9983(French)
SiriusXM Guardian services support:
• U.S. residents visit www.siriusxm.com/guardian or call:
1-844-796-4827
• Canadian residents visit www.siriusxm.ca/guardian or
call: 1-877-324-9091
CD/DVD DISC MAINTENANCE
To keep a CD/DVD in good condition, take the following
precautions:
1. Handle the disc by its edge; avoid touching the surface.
2. If the disc is stained, clean the surface with a soft cloth,
wiping from center to edge.
3. Do not apply paper or tape to the disc; avoid scratching the disc.
4. Do not use solvents such as benzene, thinner, cleaners, or anti-static sprays. 5. Store the disc in its case after playing.
6. Do not expose the disc to direct sunlight.
7. Do not store the disc where temperatures may become
too high.
NOTE: If you experience difficulty in playing a particular
disc, it may be damaged (e.g., scratched, reflective coating
removed, a hair, moisture or dew on the disc), oversized, or
have protection encoding. Try a known good disc before
considering disc player service.
10
MULTIMEDIA 669

SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All work
to be performed may not be covered by the warranty.
Discuss additional charges with the service manager. Keep
a maintenance log of your vehicle’s service history. This
can often provide a clue to the current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident or
work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with the
service advisor and list the items in order of priority. At
many authorized dealers, you may obtain a rental vehicle
at a minimal daily charge. If you need a rental, it is
advisable to make these arrangements when you call for an
appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer. We
strongly recommend that you take the vehicle to an autho-
rized dealer. They know your vehicle the best, and are most
concerned that you get prompt and high quality service.
The manufacturer’s authorized dealer have the facilities,
factory-trained technicians, special tools, and the latest
information to ensure the vehicle is fixed correctly and in a
timely manner.
This is why you should always talk to an authorized dealer
service manager first. Most matters can be resolved with
this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
• If an authorized dealer is unable to resolve the concern,
you may contact the manufacturer’s customer center.
672 CUSTOMER ASSISTANCE

In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact
Transport Canada, Motor Vehicle Defect Investigations
and Recalls at 1-800-333-0510 or go to http://
www.tc.gc.ca/roadsafety/.
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Master-
card, American Express, and Discover orders are accepted.
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing FCA US LLC vehicles. A
complete working knowledge of the vehicle, system,
and/or components is written in straightforward language
with illustrations, diagrams, and charts.Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and fea-
tures. They show exactly how to find and correct problems
the first time, using step-by-step troubleshooting and driv-
ability procedures, proven diagnostic tests and a complete
list of all tools and equipment.
Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to acquaint
you with specific FCA US LLC vehicles. Included are
starting, operating, emergency and maintenance proce-
dures as well as specifications, capabilities and safety tips.
Call toll free at:
•
1-800-890-4038 (U.S.)
• 1-800-387-1143 (Canada)
Or
Visit us on the Worldwide Web at:
• www.techauthority.com (U.S.)
676 CUSTOMER ASSISTANCE

About Your Brakes........................ .548
Adaptive Cruise Control (ACC) (Cruise Control) . . . .332
Adding Engine Coolant (Antifreeze) .............512
Additives, Fuel ............................551
Adjust Down .................................52
Forward ................................52
Rearward ...............................52
Up....................................52
AirBag ................................ .258
Air Bag Operation ........................260
Air Bag Warning Light .................257, 261
Driver Knee Air Bag ..................... .268
Enhanced Accident Response .............273, 485
Event Data Recorder (EDR) .................486
FrontAirBag .......................... .261
If Deployment Occurs .....................272
Knee Impact Bolsters ..................... .267
Maintaining Your Air Bag System .............274
Maintenance ............................274
Redundant Air Bag Warning Light ............258
Side Air Bags .......................... .268
Transporting Pets ........................300
Air Bag Light .......................198, 257, 301
Air Cleaner, Engine (Engine Air Cleaner Filter) ......498Air Conditioner Maintenance
..................500
Air Conditioner Refrigerant ...................500
Air Conditioner System ..................... .500
Air Conditioning Filter ...................132, 501
Air Conditioning, Operating Tips ...............130
Air Filter ............................... .498
Air Pressure Tires................................. .528
Alarm Arm The System ..........................33
Disarm The System ........................34
Security Alarm ..........................201
Alterations/Modifications, Vehicle ................5
Android Auto ............................ .665
Antifreeze (Engine Coolant) ................511,555
Disposal ...............................513
Anti-Lock Brake

System (ABS).................214
Anti-Lock Warning Light .....................202
Apple CarPlay ............................667
Ashtray .................................172
Assist, Hill Start .......................... .221
Audio Jack ...............................616
Audio Systems (Radio) .......................562
Automatic Dimming Mirror ....................89
Automatic Headlights ........................96
678 INDEX

Cargo Load Floor..........................146
Cargo Tie-Downs .......................... .146
Car Washes ...............................543
Cellular Phone ............................650
Center High Mounted Stop Light ...............437
Certification Label ..........................405
Chains, Tire ............................. .538
Change Oil Indicator ........................187
Changing A Flat Tire .....................446, 517
Chart, Tire Sizing .......................... .519
Check Engine Light (Malfunction Indicator Light). . . .210
Checking Your Vehicle For Safety ...............300
Checks, Safety ............................ .300
Child Restraint ............................276
Child Restraints Booster Seats ............................280
Center Seat LATCH .......................288
Child Seat Installation ..................291, 294
How To Stow An unused ALR Seat Belt ........290
Infant And Child Restraints .................278
Lower Anchors And Tethers For Children .......282
Older Children And Child Restraints ...........279
Seating Positions ........................ .281
Using The Top Tether Anchorage .............296
Cigar Lighter ............................ .172Clean Air Gasoline
........................ .551
Cleaning Wheels ............................... .537
Climate Control ............................104
Automatic ..........................117,118
Manual ............................... .104
Rear ..............................114,126
Coat Hook ...............................167
Cold Weather Operation ..................... .310
Compact Disc (CD) Maintenance ................669
Compact Spare Tire ........................ .535
Computer, Trip/Travel .......................197
Contract, Service.......................... .674
Cooling

Pressure Cap (Radiator Cap) ............513
Cooling System ............................510
Adding Coolant (Antifreeze) .................512
Coolant Level .......................... .513
Cooling Capacity ........................ .555
Disposal Of Used Coolant ..................513
Drain, Flush, And Refill ....................511
Inspection ..........................510, 513
Points To Remember ..................... .514
Pressure Cap ............................513
Radiator Cap .......................... .513
Selection Of Coolant (Antifreeze) ..........511,555
680 INDEX

Corrosion Protection........................542
Cruise Control (Speed Control) .................332
Cruise Light ........................206, 207, 208
Customer Assistance ........................672
Cybersecurity ............................ .563
Daytime Brightness, Interior Lights ..............101
Daytime Running Lights ......................94
Dealer Service ............................ .496
Defroster, Windshield ........................302
Delay (Intermittent) Wipers ...................102
Diagnostic System, Onboard ...................209
Dimmer Switch Headlight ...............................94
Dipsticks Oil (Engine) ............................494
Disable Vehicle Towing ..................... .482
Disposal Antifreeze (Engine Coolant) .................513
Disturb ................................. .665
Door Ajar ............................ .199, 200
Door Ajar Light ........................199, 200
Drag And Drop Menu .......................562
Driver ’s Seat Back Tilt ........................48 Driving
Through Flowing, Rising, Or Shallow Standing
Water .................................420
DVD Player (Video Entertainment System) .........617
Electric Brake Control System ..................215
Anti-Lock Brake System ....................214
Electric Parking Brake .......................313
Electric Remote Mirrors .......................91
Electronic Brake Control System Traction Control System ....................215
Electronic Speed Control (Cruise Control) .........330
Electronic Stability Control (ESC) ...............218
Electronic Throttle Control Warning Light .........199
Emergency, In Case Of Hazard Warning Flasher ...................425
Jacking ........................ .446, 448, 517
Jump Starting .......................... .475
Overheating ............................479
T owing ............................... .482
Emission

Control System Maintenance ............210
Engine ................................. .493
Air Cleaner ............................ .498
Block Heater ............................311
Break-In Recommendations .................312
12
INDEX 681

Cruise..........................206, 207, 208
Daytime Running .........................94
Dimmer Switch, Headlight ...................94
Engine Temperature Warning ................200
Exterior ............................303, 435
Fog................................97, 436
Headlights ........................94, 96, 433
High Beam/Low Beam Select .................94
Instrument Cluster ........................94
Intensity Control ........................ .100
Interior ................................98
Lights On Reminder .....................94, 97
Malfunction Indicator (Check Engine) ..........204
Parade Mode (Daytime Brightness) ............101
Park ................................. .207
Passing ............................. .94, 96
Reading ................................98
Seat Belt Reminder .......................201
Security Alarm ..........................201
Service ............................... .431
Side Marker ............................435
SmartBeams .............................95
Traction Control ........................ .220
Turn Signals ...................94, 207, 303, 435
Warning Instrument Cluster Descriptions . . . .200, 207 Load Floor, Cargo
..........................146
Loading Vehicle ........................146, 405
Tires................................. .523
Load Shed Battery Saver Mode .................195
Load Shed Battery Saver On ...................195
Load Shed Electrical Load Reduction .............195
Load Shed Intelligent Battery Sensor .............195
Low Tire Pressure System .....................234
Lubrication, Body ..........................503
Luggage Carrier .......................... .173
Lug Nuts ............................... .549
Maintenance Free Battery .....................495
Maintenance Schedule .......................489
Malfunction Indicator

Light (Check Engine) . . . .204, 210
Manual Park Release ............................480
Manual, Service ............................676
Map/Reading Lights .........................98
Marker Lights, Side ........................ .435
Media Hub ...............................616
Memory Feature (Memory Seats) ................48
Memory Seat ............................48, 91
Memory Seats And Radio .....................48
Methanol ............................... .551
12
INDEX 685