Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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322 Vehicle Care
to a clean area frequently to
prevent forcing the soil in to the
fabric.
4. Continue gently rubbing the soiled area until there is no
longer any color transfer from
the soil to the cleaning cloth.
5. If the soil is not completely removed, use a mild soap
solution followed only by plain
water.
If the soil is not completely
removed, it may be necessary to
use a commercial upholstery
cleaner or spot lifter. Test a small
hidden area for colorfastness before
using a commercial upholstery
cleaner or spot lifter. If ring
formation occurs, clean the entire
fabric or carpet.
After cleaning, use a paper towel to
blot excess moisture.Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
Use a microfiber cloth on high gloss
surfaces or vehicle displays. First,
use a soft bristle brush to remove
dirt that can scratch the surface.
Then gently clean by rubbing with a
microfiber cloth. Never use window
cleaners or solvents. Periodically
hand wash the microfiber cloth
separately, using mild soap. Do not
use bleach or fabric softener. Rinse
thoroughly and air dry before
next use.
Caution
Do not attach a device with a
suction cup to the display. This
may cause damage and would
not be covered by the vehicle
warranty.
Instrument Panel, Leather,
Vinyl, Other Plastic Surfaces,
Low Gloss Paint Surfaces, and
Natural Open Pore Wood
Surfaces
Use a soft microfiber cloth
dampened with water to remove
dust and loose dirt. For a more
thorough cleaning, use a soft
microfiber cloth dampened with a
mild soap solution.
Caution
Soaking or saturating leather,
especially perforated leather, as
well as other interior surfaces,
may cause permanent damage.
Wipe excess moisture from these
surfaces after cleaning and allow
them to dry naturally. Never use
heat, steam, or spot removers. Do
not use cleaners that contain
silicone or wax-based products.
Cleaners containing these
solvents can permanently change (Continued)
Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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326 Service and Maintenance
The Tire Rotation and Required
Services are the responsibility of the
vehicle owner. It is recommended to
have your dealer perform these
services every 12 000 km/7,500 mi.
Proper vehicle maintenance helps to
keep the vehicle in good working
condition, improves fuel economy,
and reduces vehicle emissions.
Because of the way people use
vehicles, maintenance needs vary.
There may need to be more
frequent checks and services. The
Additional Required Services -
Normal are for vehicles that:
.Carry passengers and cargo
within recommended limits on
the Tire and Loading Information
label. See Vehicle Load Limits
0 167.
. Are driven on reasonable road
surfaces within legal driving
limits.
. Use the recommended fuel. See
Fuel 0228.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Normal chart. The Additional Required Services -
Severe are for vehicles that are:
.
Mainly driven in heavy city traffic
in hot weather
. Mainly driven in hilly or
mountainous terrain
. Frequently towing a trailer
. Used for high speed or
competitive driving
. Used for taxi, police, or delivery
service
Refer to the information in the
Maintenance Schedule Additional
Required Services - Severe chart.
{Warning
Performing maintenance work can
be dangerous and can cause
serious injury. Perform
maintenance work only if the
required information, proper tools,
and equipment are available.
If they are not, see your dealer to (Continued)
Warning (Continued)
have a trained technician do the
work. SeeDoing Your Own
Service Work 0236.
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344 Customer Information
Canada
General Motors of Canada
Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General
Motors Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Chevrolet has TTY
equipment available at its Customer
Assistance Center. Any TTY user inthe U.S. can communicate with
Chevrolet by dialing:
1-800-833-2438. TTY users in
Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.chevrolet.com
The Chevrolet online owner
experience allows interaction with
Chevrolet and keeps important
vehicle-specific information in one
place.
Membership Benefits
E:
Download owner's manuals
and view vehicle-specific how-to
videos.
G: View maintenance schedules,
alerts, and OnStar Vehicle
Diagnostic Information. Schedule
service appointments.
I: View and print dealer-recorded
service records and self-recorded
service records.
D: Select a preferred dealer and
view locations, maps, phone
numbers, and hours.
r: Track your vehicle’s warranty
information.
J: View active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
0 338.
H:View GM Card, SiriusXM
Satellite radio (if equipped), and
OnStar account information.
F: Chat with online help
representatives.
See my.chevrolet.com to register
your vehicle.
Chevrolet Owner Centre
(Canada) chevroletowner.ca
Visit the Chevrolet Owner Centre:
. Chat live with online help
representatives.
. Locate owner resources such as
lease-end, financing, and
warranty information.
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346 Customer Information
General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest certified Volt or ELR
dealer for warranty service, or if
the vehicle was in a crash and
cannot be driven. Assistance is
not given when the vehicle is
stuck in the sand, mud, or snow. Emergency towing may be
covered during the Extended
Vehicle (EV) warranty.
. Flat Tire Change: Service to
change a flat tire with the tire
sealant and compressor kit.
If the tire has been separated
from the wheel, has damaged
sidewalls, or has a large
puncture, the tire is too severely
damaged for the tire sealant and
compressor kit to be effective
and the vehicle will have to be
towed. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals, rental car, or a vehicle being
delivered back to the customer,
up to 500 mi.
Services Not Included in
Roadside Assistance
.
Impound towing caused by
violation of any laws.
. Legal fines.
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to Canadian
Vehicles
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km (93 mi) from where the
trip was started to qualify.
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350 Customer Information
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
0345.
Gather the following information:
. Driver name, address, and
telephone number
. Driver license number
. Owner name, address, and
telephone number
. Vehicle license plate number
. Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle Choose a reputable repair facility
that uses quality replacement parts.
See
“Collision Parts” earlier in this
section.
In a crash, the sensing system may
shut down the high voltage system.
See Battery - North America 0253
for important safety information.
If an airbag has inflated, see What
Will You See after an Airbag
Inflates? 070.
If the vehicle is damaged from a
crash, flood, fire, or other event it
may be necessary to have the
vehicle inspected. SeeBattery -
North America 0253 andHigh
Voltage Safety Information 020 for
important safety information.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
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Index 371
FusesEngine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 262
Fuses and Circuit Breakers . . . 262
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 266
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 269
G
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 257
GaugesBattery . . . . . . . . . . . . . . . . . . . . . . . .110
Driver Efficiency . . . . . . . . . . . . . . . 111
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Odometer . . . . . . . . . . . . . . . . . . . . . .110
Power Indicator . . . . . . . . . . . . . . . .112
Speedometer . . . . . . . . . . . . . . . . . .110
Trip Odometer . . . . . . . . . . . . . . . . .110
Warning Lights andIndicators . . . . . . . . . . . . . . . . . . . 106
General Information Service and Maintenance . . . . . 325
Towing . . . . . . . . . . . . . . . . . . . . . . . . 232
Vehicle Care . . . . . . . . . . . . . . . . . . 235
Glove Box . . . . . . . . . . . . . . . . . . . . . . . 96
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . . 345
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 258
Hatch . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Hazard Warning Flashers . . . . . . . 148
Head Restraints . . . . . . . . . . . . . . . . . 53
Headlamps . . . . . . . . . . . . . . . . . . . . . 258Aiming . . . . . . . . . . . . . . . . . . . . . . . . 258
Automatic . . . . . . . . . . . . . . . . . . . . . 147
Bulb Replacement . . . . . . . . . . . . 258
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 147
Flash-to-Pass . . . . . . . . . . . . . . . . . 147
High-Beam On Light . . . . . . . . . . 122
High/Low Beam Changer . . . . . 147
Lamps On Reminder . . . . . . . . . 122
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . 58
Steering Wheel . . . . . . . . . . . . . . . 100
Heated Front Seats . . . . . . . . . . . . . . 56
Heated Mirrors . . . . . . . . . . . . . . . . . . . 48
Heating . . . . . . . . . . . . . . . . . . . . . . . . . 153
High Voltage Battery Gauge . . . . 110
High Voltage Devices and Wiring . . . . . . . . . . . . . . . . . . . . . . . . . 261
High-Beam On Light . . . . . . . . . . . . 122
Hill and Mountain Roads . . . . . . . . 165
Hill Start Assist (HSA) . . . . . . . . . . 187
Hold Mode Light . . . . . . . . . . . . . . . . 118 Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
How to Wear Seat Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . . 60
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
I
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 47
Indicator Vehicle Ahead . . . . . . . . . . . . . . . . .119
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . 79
Information Energy . . . . . . . . . . . . . . . . . . . . . . . 132
Infotainment . . . . . . . . . . . . . . . . . . . . 152
Infotainment System . . . . . . . . . . . . 354
Instrument Cluster . . . . . . . . . . . . . . 106
Interior Rearview Mirrors . . . . . . . . . 49
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 306
K
Keyless EntryRemote (RKE) System . . . . . . . . . 32
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
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374 Index
Plug-In Charging . . . . . . . . . . . . . . . 213
PowerButton . . . . . . . . . . . . . . . . . . . . . . . . 171
Door Locks . . . . . . . . . . . . . . . . . . . . . 42
Flows . . . . . . . . . . . . . . . . . . . . . . . . . 123
Indicator Gauge . . . . . . . . . . . . . . .112
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Outlets . . . . . . . . . . . . . . . . . . . . . . . 103
Protection, Battery . . . . . . . . . . . . 151
Retained Accessory (RAP) . . . 174
Windows . . . . . . . . . . . . . . . . . . . . . . . 49
Pregnancy, Using Seat Belts . . . . 63
Privacy Vehicle Data Recording . . . . . . . 353
Program Courtesy Transportation . . . . . . 347
Programmable Charging . . . . . . . . 123
Proposition 65 Warning,
California . . . . . . . . . . . .235, 253, 306, Back Cover
Propulsion Power Messages . . . 136
R
Radio Frequency Statement . . . . 351
Reading Lamps . . . . . . . . . . . . . . . . . 150
Ready Indicator . . . . . . . . . . . . . . . . . 121
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 57 Rear Seats (cont'd)
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 58
Rear Storage . . . . . . . . . . . . . . . . . . . . 96
Rear Vision Camera (RVC) . . . . . 201
Rearview Mirrors . . . . . . . . . . . . . . . . 49 Automatic Dimming . . . . . . . . . . . . . 49
Reclining Seatbacks . . . . . . . . . . . . . 54
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 335
Records Maintenance . . . . . . . . . . . . . . . . . . 337
Recreational Vehicle Towing . . . . 313
Regenerative Braking . . . . . . . . . . . 187
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 345
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . 31, 32
Remote Start . . . . . . . . . . . . . . . . . . . . 38
Replacement Parts
Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 77
Maintenance . . . . . . . . . . . . . . . . . . 336
Replacing Airbag System . . . . . . . . 77
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . . 90
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . 64
Reporting Safety Defects Canadian Government . . . . . . . . 352 Reporting Safety Defects (cont'd)
General Motors . . . . . . . . . . . . . . . 352
U.S. Government . . . . . . . . . . . . . 352
Requirements
Electrical Battery Charging . . . 227
Restraints Where to Put . . . . . . . . . . . . . . . . . . . 83
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . 174
Roads Driving, Wet . . . . . . . . . . . . . . . . . . 164
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . . 345
Rotation, Tires . . . . . . . . . . . . . . . . . . 284
Routing, Engine Drive Belt . . . . . . 340
Running the Vehicle While
Parked . . . . . . . . . . . . . . . . . . . . . . . . 183
S
Safety Defects ReportingCanadian Government . . . . . . . . 352
General Motors . . . . . . . . . . . . . . . 352
U.S. Government . . . . . . . . . . . . . 352
Safety Locks . . . . . . . . . . . . . . . . . . . . . 43
Safety Signal
Pedestrian . . . . . . . . . . . . . . . . . . . . 100
Safety System Check . . . . . . . . . . . . 63
Scheduling Appointments . . . . . . . 347
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376 Index
System (cont'd)Infotainment . . . . . . . . . . . . . 152, 354
System Operation Electric Vehicle . . . . . . . . . . . . . . . 176
Systems Driver Assistance . . . . . . . . . . . . . 200
T
Taillamps . . . . . . . . . . . . . . . . . . . . . . . 259
Text Telephone (TTY) Users . . . . 344
Theft-Deterrent Systems . . . . . . . . . 47Immobilizer . . . . . . . . . . . . . . . . . . . . . 47
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271 All-Season . . . . . . . . . . . . . . . . . . . . 272
Buying New Tires . . . . . . . . . . . . . 286
Chains . . . . . . . . . . . . . . . . . . . . . . . . 291
Changing . . . . . . . . . . . . . . . . . . . . . 299
Compact Spare . . . . . . . . . . . . . . . 305
Designations . . . . . . . . . . . . . . . . . 275
Different Size . . . . . . . . . . . . . . . . . 287
If a Tire Goes Flat . . . . . . . . . . . . 291
Inspection . . . . . . . . . . . . . . . . . . . . 284
Low Profile . . . . . . . . . . . . . . . . . . . 273
Pressure . . . . . . . . . . . . . . . . . . . . . . 279
Pressure Light . . . . . . . . . . . . . . . . 120
Pressure Monitor Operation . . 281
Pressure Monitor System . . . . . 280 Tires (cont'd)
Rotation . . . . . . . . . . . . . . . . . . . . . . 284
Sealant and
Compressor Kit . . . . . . . . . . . . . 292
Sealant and Compressor Kit, Storing . . . . . . . . . . . . . . . . . . 299
Sidewall Labeling . . . . . . . . . . . . . 273
Terminology and Definitions . . 276
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . . . 288
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 289
Wheel Replacement . . . . . . . . . . 289
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 285
Winter . . . . . . . . . . . . . . . . . . . . . . . . 272
Towing General Information . . . . . . . . . . 232
Recreational Vehicle . . . . . . . . . . 313
Vehicle . . . . . . . . . . . . . . . . . . . . . . . .311
Traction Control System (TCS)/StabiliTrak Light . . . . . . . . . . . . . .119
Off Light . . . . . . . . . . . . . . . . . . . . . . .119
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . 189
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . 347 Trip Odometer . . . . . . . . . . . . . . . . . . 110
Turn and Lane-Change
Signals . . . . . . . . . . . . . . . . . . . . . . . . 149
U
Uniform Tire Quality Grading . . . 288
Using This Manual . . . . . . . . . . . . . . . . 2
Utility Interruption ofCharging . . . . . . . . . . . . . . . . . . . . . . 226
V
VehicleAlarm System . . . . . . . . . . . . . . . . . . 46
Canadian Owners . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . 162
Identification Number (VIN) . . . 338
Load Limits . . . . . . . . . . . . . . . . . . . 167
Messages . . . . . . . . . . . . . . . . . . . . 136
Personalization . . . . . . . . . . . . . . . 137
Security . . . . . . . . . . . . . . . . . . . . . . . . 46
Speed Messages . . . . . . . . . . . . . 137
Starting and Stopping . . . . . . . . . 172
Towing . . . . . . . . . . . . . . . . . . . . . . . . .311
Vehicle Ahead Indicator . . . . . . . . 119
Vehicle Care Storing the Tire Sealantand Compressor Kit . . . . . . . . . 299