Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349113) - 2018 - crc - 10/12/17
Customer Information 353
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada
Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
In Mexico, call 01-800-466-0811.
In other Central America and
Caribbean Countries, call
52-722-236-0680.Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
electric drive unit performance, to
monitor the conditions for airbag
deployment and to deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.How various systems in your
vehicle were operating;
. Whether or not the driver and
passenger safety belts were
buckled/fastened;
. How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
. How fast the vehicle was
traveling.
Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349113) - 2018 - crc - 10/12/17
362 OnStar
Advanced Vehicle Diagnostics,
Remote Services, Roadside
Assistance, Turn-by-Turn
Navigation, and Hands-Free Calling
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar User Terms,
Privacy Statement, and Software
Terms:
.Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.
. Press
Qto speak with an
Advisor.
OnStar services cannot work unless
the vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar services. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar services may
not work. Other problems beyond
the control of OnStar
—such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage
to the vehicle in a crash, or wireless
phone network congestion or
jamming —may prevent service.
See Radio Frequency Statement
0 351.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions. Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349113) - 2018 - crc - 10/12/17
Index 367
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 236
Accessory Power . . . . . . . . . . . . . . . 174
Adaptive Cruise Control . . . . . . . . 193
Add-On Electrical Equipment . . . 232
Additional Information OnStar . . . . . . . . . . . . . . . . . . . . . . . 361
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 332
Air Cleaner/Filter, Engine . . . . . . . 243
Air Conditioning . . . . . . . . . . . . . . . . 153
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 159
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 158
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 77
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . . . 69
Passenger Sensing System . . . . 71
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 69
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . . . 70
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 68
Where Are the Airbags? . . . . . . . . 66 Airbags
Adding Equipment to the
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . 76
Passenger Status Indicator . . . .113
Readiness Light . . . . . . . . . . . . . . .113
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 76
System Check . . . . . . . . . . . . . . . . . . 65
Alarm Vehicle Security . . . . . . . . . . . . . . . . 46
Alert
Lane Change . . . . . . . . . . . . . . . . . 209
Side Blind Zone (SBZA) . . . . . . 209
All-Season Tires . . . . . . . . . . . . . . . . 272
Antilock Brake System (ABS) . . . 185 Warning Light . . . . . . . . . . . . . . . . . .117
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 315
Interior . . . . . . . . . . . . . . . . . . . . . . . . 320
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 345
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . . . 205
Assistance Systems for Parking and Backing . . . . . . . . . . 201
Automatic Climate Control System . . . . . . . 153
Door Locks . . . . . . . . . . . . . . . . . . . . . 43
