Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349113) - 2018 - crc - 10/12/17
Service and Maintenance 337
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. Retain all maintenance receipts.Date Odometer
Reading Serviced By Services Performed
Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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344 Customer Information
Canada
General Motors of Canada
Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General
Motors Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Chevrolet has TTY
equipment available at its Customer
Assistance Center. Any TTY user inthe U.S. can communicate with
Chevrolet by dialing:
1-800-833-2438. TTY users in
Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.chevrolet.com
The Chevrolet online owner
experience allows interaction with
Chevrolet and keeps important
vehicle-specific information in one
place.
Membership Benefits
E:
Download owner's manuals
and view vehicle-specific how-to
videos.
G: View maintenance schedules,
alerts, and OnStar Vehicle
Diagnostic Information. Schedule
service appointments.
I: View and print dealer-recorded
service records and self-recorded
service records.
D: Select a preferred dealer and
view locations, maps, phone
numbers, and hours.
r: Track your vehicle’s warranty
information.
J: View active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
0 338.
H:View GM Card, SiriusXM
Satellite radio (if equipped), and
OnStar account information.
F: Chat with online help
representatives.
See my.chevrolet.com to register
your vehicle.
Chevrolet Owner Centre
(Canada) chevroletowner.ca
Visit the Chevrolet Owner Centre:
. Chat live with online help
representatives.
. Locate owner resources such as
lease-end, financing, and
warranty information.
Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Customer Information 345
.Retrieve your favorite articles,
quizzes, tips, and multimedia
galleries organized into the
Featured Articles and Auto Care
Sections.
. Download owner's manuals.
. Find the
Chevrolet-recommended
maintenance services.
GM Mobility
Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement, up to certain limits,
of eligible aftermarket adaptive
equipment required for the vehicle,
such as hand controls or a
wheelchair/scooter lift for the
vehicle. To learn about the GM Mobility
program, see www.gmmobility.com
or call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has
a Mobility program. See www.gm.ca
or call 1-800-GM-DRIVE
(800-463-7483) for details. TTY
users call 1-800-263-3830.
Roadside Assistance
Program
From the U.S., call 1-888-811-1926;
(Text Telephone (TTY):
1-888-889-2438).
From Canada, call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.
Your name, home address, and
home telephone number. .
Telephone number of your
location.
. Location of the vehicle.
. Model, year, color, and license
plate number of the vehicle.
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
. Description of the problem.
Coverage
Services are provided for the
duration of the vehicle’s powertrain
warranty.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Customer Information 351
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engine, electric drive unit, axle,
suspension, brakes, electrical,
steering, body, etc.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner’s Manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner ’s Manual, and Warranty
Manual.
RETAIL SELL PRICE: $35.00 to
$40.00 (U.S.) plus handling and
shipping fees.
Without Pouch: Owner ’s
Manual only. RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.
Current and Past Models
Service and Owner Publications are
available for many current and past
model GM vehicles.
ORDER TOLL FREE:
1-800-551-4123 Monday - Friday
8:00 AM - 6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit
Helm, Inc. at: www.helminc.com
Or write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Prices are subject to change without
notice and without incurring
obligation. Allow ample time for
delivery.
All listed prices are quoted in U.S.
funds. Make checks payable in U.S.
funds.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
complies with Part 15/Part 18 of the
Federal Communications
Commission (FCC) rules and with
Innovation, Science and Economic
Development (ISED) Canada's
RSP-100 / license-exempt RSS's /
ICES-001.
Operation is subject to the following
two conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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360 OnStar
2. Say“Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds:
“OK, calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say “911”without pausing.
System responds: “911.”
4. Say “Call.”System responds:
“OK, dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.”
2. Say “My number.” System
responds: “Your OnStar
Hands-Free Calling number is,”
then says the number.
End a Call
Press=. System responds: “Call
ended.”
Verify Minutes and Expiration
Press=and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
Diagnostics
By monitoring and reporting on the
vehicle’s key systems, OnStar
Advanced Diagnostics provides a
way to keep up on maintenance.
Capabilities vary by model. See
www.onstar.com for details and
system limitations. Message and
data rates may apply. Advanced
Diagnostics requires an active
OnStar paid service plan, e-mail
address on file, and enrollment in
Advanced Diagnostics.
Includes:
. Diagnostic Alerts: Set
preferences to receive real-time
e-mails, texts, or monthly reports
of the vehicle’s health. Or press
Qto have an Advisor
initiate a remote diagnostic
report.
. Proactive Alerts: Receive a
real-time e-mail or text message
regarding potential issues with
key vehicle components, such
as the battery, fuel system,
or starter system. Alerts for
potential issues appear on the
infotainment display. Proactive
Alerts are designed to help
predict specific types of issues
based on information collected
from the vehicle. Other factors
may affect vehicle performance.
Not all issues will deliver alerts.
In some cases, a dealer service
check may be required to
confirm the accuracy of the
alerts.
Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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OnStar 361
.Dealer Maintenance Notification:
Have the vehicle notify your
preferred dealer when it is time
for maintenance. Your dealer will
then contact you to set up an
appointment.
To begin, press
Qto speak to an
Advisor, or see www.onstar.com.
OnStar Additional
Information
OnStar Smart Driver
OnStar Smart Driver provides
information about driving behavior to
help maximize overall vehicle
performance, reduce wear and tear,
and enhance fuel efficiency. An
Insurance Discounts Eligibility
feature is also offered within OnStar
Smart Driver. See www.onstar.com
for details regarding vehicle
eligibility and system limitations.
OnStar, General Motors, and their
affiliates are not insurance
providers. Obtain insurance only
from licensed insurance providers.
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
. Prior to vehicle purchase.
Press
Qto set up an account.
. With the OnStar Basic Plan,
every 60 days. .
After change in ownership and
at 90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately to
terminate your OnStar services if
the vehicle is disposed of, sold,
transferred, or if the lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance,
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Index 371
FusesEngine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 262
Fuses and Circuit Breakers . . . 262
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 266
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 269
G
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 257
GaugesBattery . . . . . . . . . . . . . . . . . . . . . . . .110
Driver Efficiency . . . . . . . . . . . . . . . 111
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Odometer . . . . . . . . . . . . . . . . . . . . . .110
Power Indicator . . . . . . . . . . . . . . . .112
Speedometer . . . . . . . . . . . . . . . . . .110
Trip Odometer . . . . . . . . . . . . . . . . .110
Warning Lights andIndicators . . . . . . . . . . . . . . . . . . . 106
General Information Service and Maintenance . . . . . 325
Towing . . . . . . . . . . . . . . . . . . . . . . . . 232
Vehicle Care . . . . . . . . . . . . . . . . . . 235
Glove Box . . . . . . . . . . . . . . . . . . . . . . . 96
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . . 345
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 258
Hatch . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Hazard Warning Flashers . . . . . . . 148
Head Restraints . . . . . . . . . . . . . . . . . 53
Headlamps . . . . . . . . . . . . . . . . . . . . . 258Aiming . . . . . . . . . . . . . . . . . . . . . . . . 258
Automatic . . . . . . . . . . . . . . . . . . . . . 147
Bulb Replacement . . . . . . . . . . . . 258
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 147
Flash-to-Pass . . . . . . . . . . . . . . . . . 147
High-Beam On Light . . . . . . . . . . 122
High/Low Beam Changer . . . . . 147
Lamps On Reminder . . . . . . . . . 122
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . 58
Steering Wheel . . . . . . . . . . . . . . . 100
Heated Front Seats . . . . . . . . . . . . . . 56
Heated Mirrors . . . . . . . . . . . . . . . . . . . 48
Heating . . . . . . . . . . . . . . . . . . . . . . . . . 153
High Voltage Battery Gauge . . . . 110
High Voltage Devices and Wiring . . . . . . . . . . . . . . . . . . . . . . . . . 261
High-Beam On Light . . . . . . . . . . . . 122
Hill and Mountain Roads . . . . . . . . 165
Hill Start Assist (HSA) . . . . . . . . . . 187
Hold Mode Light . . . . . . . . . . . . . . . . 118 Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
How to Wear Seat Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . . 60
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
I
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 47
Indicator Vehicle Ahead . . . . . . . . . . . . . . . . .119
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . 79
Information Energy . . . . . . . . . . . . . . . . . . . . . . . 132
Infotainment . . . . . . . . . . . . . . . . . . . . 152
Infotainment System . . . . . . . . . . . . 354
Instrument Cluster . . . . . . . . . . . . . . 106
Interior Rearview Mirrors . . . . . . . . . 49
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 306
K
Keyless EntryRemote (RKE) System . . . . . . . . . 32
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
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372 Index
L
Labeling, Tire Sidewall . . . . . . . . . . 273
LampsDaytime Running (DRL) . . . . . . 147
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 150
Exterior Controls . . . . . . . . . . . . . . 145
License Plate . . . . . . . . . . . . . . . . . 260
Malfunction Indicator(Check Engine) . . . . . . . . . . . . . .114
On Reminder . . . . . . . . . . . . . . . . . 122
Reading . . . . . . . . . . . . . . . . . . . . . . 150
Taillamps . . . . . . . . . . . . . . . . . . . . . 259
Lane Change Alert (LCA) . . . . . . . 209
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . . 211
Lane Keep Assist (LKA) . . . . . . . . 211
Lane Keep Assist Light . . . . . . . . . 118
Lap-Shoulder Belt . . . . . . . . . . . . . . . 61
LATCH System Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . . . 90
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . 84
LED Lighting . . . . . . . . . . . . . . . . . . . . 258
Lighting
Entry . . . . . . . . . . . . . . . . . . . . . . . . . 151
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Illumination Control . . . . . . . . . . . 149 Lighting (cont'd)
LED . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Lights Airbag Readiness . . . . . . . . . . . . . .113
Antilock Brake System
(ABS) Warning . . . . . . . . . . . . . . .117
Brake System Warning . . . . . . . .116
Charging System . . . . . . . . . . . . . .114
Check Engine (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . .114
Cruise Control . . . . . . . . . . . . . . . . 122
Door Ajar . . . . . . . . . . . . . . . . . . . . . 122
Electric Parking Brake . . . . . . . . .117
Engine Coolant Temperature Warning . . . . . . . 120
Engine Oil Pressure . . . . . . . . . . 120
Flash-to-Pass . . . . . . . . . . . . . . . . . 147
High-Beam On . . . . . . . . . . . . . . . . 122
High/Low Beam Changer . . . . . 147
Hold Mode . . . . . . . . . . . . . . . . . . . . .118
Lane Keep Assist . . . . . . . . . . . . . .118
Low Fuel Warning . . . . . . . . . . . . 121
Mountain Mode . . . . . . . . . . . . . . . .118
Seat Belt Reminders . . . . . . . . . . .112
Security . . . . . . . . . . . . . . . . . . . . . . 121
Service Electric Parking Brake . . . . . . . . . . . . . . . . . . . . . . . .117
Sport Mode . . . . . . . . . . . . . . . . . . . .118 Lights (cont'd)
StabiliTrak OFF . . . . . . . . . . . . . . . .119
Tire Pressure . . . . . . . . . . . . . . . . . 120
Traction Control System
(TCS)/StabiliTrak . . . . . . . . . . . . .119
Traction Off . . . . . . . . . . . . . . . . . . . .119
Vehicle Ready . . . . . . . . . . . . . . . . 121
Locks Automatic Door . . . . . . . . . . . . . . . . . 43
Delayed Locking . . . . . . . . . . . . . . . . 42
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Lockout Protection . . . . . . . . . . . . . . 43
Power Door . . . . . . . . . . . . . . . . . . . . . 42
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Loss of Control . . . . . . . . . . . . . . . . . 164
Low Fuel Warning Light . . . . . . . . . 121
Low-Profile Tires . . . . . . . . . . . . . . . . 273
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 84
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 337
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . 332
Maintenance Modes . . . . . . . . . . . . 180
Maintenance Schedule . . . . . . . . . 327