2018 CHEVROLET VOLT phone

Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349113) - 2018 - crc - 10/12/17
Customer Information 345
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GM Mobility
Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement, up to certain limits,
of eligible aftermarket adaptive
equipment required for the vehicle,
such as hand controls or a
wheelchair/scooter lift for the
vehicle. To learn about the GM Mobility
program, see www.gmmobility.com
or call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has
a Mobility program. See www.gm.ca
or call 1-800-GM-DRIVE
(800-463-7483) for details. TTY
users call 1-800-263-3830.
Roadside Assistance
Program
From the U.S., call 1-888-811-1926;
(Text Telephone (TTY):
1-888-889-2438).
From Canada, call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.
Your name, home address, and
home telephone number. .
Telephone number of your
location.
. Location of the vehicle.
. Model, year, color, and license
plate number of the vehicle.
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
. Description of the problem.
Coverage
Services are provided for the
duration of the vehicle’s powertrain
warranty.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.

Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349113) - 2018 - crc - 10/12/17
350 Customer Information
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
0345.
Gather the following information:
. Driver name, address, and
telephone number
. Driver license number
. Owner name, address, and
telephone number
. Vehicle license plate number
. Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle Choose a reputable repair facility
that uses quality replacement parts.
See
“Collision Parts” earlier in this
section.
In a crash, the sensing system may
shut down the high voltage system.
See Battery - North America 0253
for important safety information.
If an airbag has inflated, see What
Will You See after an Airbag
Inflates? 070.
If the vehicle is damaged from a
crash, flood, fire, or other event it
may be necessary to have the
vehicle inspected. SeeBattery -
North America 0253 andHigh
Voltage Safety Information 020 for
important safety information.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.

Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349113) - 2018 - crc - 10/12/17
354 Customer Information
These data can help provide a
better understanding of the
circumstances in which crashes and
injuries occur.
Note
EDR data are recorded by your
vehicle only if a non-trivial crash
situation occurs; no data are
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age, and
crash location) are recorded.
However, other parties, such as law
enforcement, could combine the
EDR data with the type of
personally identifying data routinely
acquired during a crash
investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.GM will not access these data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.
OnStar
If the vehicle is equipped with
OnStar and has an active service
plan, additional data may be
collected through the OnStar
system. This includes information
about the vehicle’s operation;
collisions involving the vehicle; the
use of the vehicle and its features;
and, in certain situations, the
location and approximate GPS
speed of the vehicle. Refer to theOnStar Terms and Conditions and
Privacy Statement on the OnStar
website.
See
OnStar Additional Information
0 361.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.

Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349113) - 2018 - crc - 10/12/17
OnStar 357
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
Navigation
OnStar navigation requires a
specific OnStar service plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands
During a Planned Route
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display. For other
vehicles press
=as follows. Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to
cancel directions?”
3. Say “Yes.”System responds:
“OK, request completed, thank
you, goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Repeat.” System
responds with the last direction
given, then responds with
“OnStar ready,” then a tone.

Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349113) - 2018 - crc - 10/12/17
OnStar 359
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the
myChevrolet mobile app, or by
contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
myChevrolet Mobile App (If
Available)
Download the myChevrolet mobile
app to compatible Apple and
Android smartphones. Chevrolet
users can access the following
services from a smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s energy level,
range or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System. .
Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Chevrolet on social
media.
. Set the climate control settings.
For myChevrolet mobile app
information and compatibility, see
www.my.chevrolet.com.
An active OnStar service plan,
compatible device, factory-installed
remote start, and power locks are
required. Data rates apply. See
www.onstar.com for details and
system limitations.Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
OnStar AtYourService
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other
vehicles press
=as follows.
Make a Call
1. Press
=. System responds:
“OnStar ready.”

Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349113) - 2018 - crc - 10/12/17
362 OnStar
Advanced Vehicle Diagnostics,
Remote Services, Roadside
Assistance, Turn-by-Turn
Navigation, and Hands-Free Calling
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar User Terms,
Privacy Statement, and Software
Terms:
.Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.
. Press
Qto speak with an
Advisor.
OnStar services cannot work unless
the vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar services. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar services may
not work. Other problems beyond
the control of OnStar
—such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage
to the vehicle in a crash, or wireless
phone network congestion or
jamming —may prevent service.
See Radio Frequency Statement
0 351.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions. Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To

Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349113) - 2018 - crc - 10/12/17
Index 369
Compass . . . . . . . . . . . . . . . . . . . . . . . 102
Compressor Kit, Tire Sealant . . . 292
ConnectionsOnStar . . . . . . . . . . . . . . . . . . . . . . . 358
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 189
Control of a Vehicle . . . . . . . . . . . . . 162
Convex Mirrors . . . . . . . . . . . . . . . . . . 48
Coolant Engine Temperature
Warning Light . . . . . . . . . . . . . . . 120
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . 153
Cooling System . . . . . . .245, 248, 249
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 347
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Cruise Control . . . . . . . . . . . . . . . . . . 191 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Cruise Control, Adaptive . . . . . . . . 193
Customer Assistance . . . . . . . . . . . 344
Offices . . . . . . . . . . . . . . . . . . . . . . . . 343
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 344 Customer Information
Service Publications
Ordering Information . . . . . . . . 351
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 341
D
Damage Repair, Collision . . . . . . . 348
Danger, Warning, and Caution . . . . 2
Data CollectionInfotainment System . . . . . . . . . . 354
OnStar . . . . . . . . . . . . . . . . . . . . . . . 354
Data Recorders, Event . . . . . . . . . 353
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 147
Defensive Driving . . . . . . . . . . . . . . . 162
Delayed Charging Override . . . . . 215
Delayed Locking . . . . . . . . . . . . . . . . . 42
Diagnostics OnStar . . . . . . . . . . . . . . . . . . . . . . . 360
Distracted Driving . . . . . . . . . . . . . . . 161
Dome Lamps . . . . . . . . . . . . . . . . . . . 150
Door
Ajar Light . . . . . . . . . . . . . . . . . . . . . 122
Delayed Locking . . . . . . . . . . . . . . . . 42
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Power Locks . . . . . . . . . . . . . . . . . . . . 42 Drive Belt Routing, Engine . . . . . . 340
Drive Unit
Electric . . . . . . . . . . . . . . . . . . . . . . . 183
Driver Assistance Systems . . . . . 200
Driver Efficiency Gauge . . . . . . . . 111
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . 133
Driver Mode Control . . . . . . . . . . . . 190
Driver Selected Operating Modes . . . . . . . . . . . . . . . . . . . . . . . . 177
Driving
Assistance Systems . . . . . . . . . . 205
Defensive . . . . . . . . . . . . . . . . . . . . . 162
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 162
Hill and Mountain Roads . . . . . . 165
If the Vehicle is Stuck . . . . . . . . . 167
Loss of Control . . . . . . . . . . . . . . . 164
Off-Road Recovery . . . . . . . . . . . 163
Vehicle Load Limits . . . . . . . . . . . 167
Wet Roads . . . . . . . . . . . . . . . . . . . 164
Winter . . . . . . . . . . . . . . . . . . . . . . . . 166
Driving for Better Energy Efficiency . . . . . . . . . . . . . . . . . . . . . . 27

Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349113) - 2018 - crc - 10/12/17
376 Index
System (cont'd)Infotainment . . . . . . . . . . . . . 152, 354
System Operation Electric Vehicle . . . . . . . . . . . . . . . 176
Systems Driver Assistance . . . . . . . . . . . . . 200
T
Taillamps . . . . . . . . . . . . . . . . . . . . . . . 259
Text Telephone (TTY) Users . . . . 344
Theft-Deterrent Systems . . . . . . . . . 47Immobilizer . . . . . . . . . . . . . . . . . . . . . 47
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271 All-Season . . . . . . . . . . . . . . . . . . . . 272
Buying New Tires . . . . . . . . . . . . . 286
Chains . . . . . . . . . . . . . . . . . . . . . . . . 291
Changing . . . . . . . . . . . . . . . . . . . . . 299
Compact Spare . . . . . . . . . . . . . . . 305
Designations . . . . . . . . . . . . . . . . . 275
Different Size . . . . . . . . . . . . . . . . . 287
If a Tire Goes Flat . . . . . . . . . . . . 291
Inspection . . . . . . . . . . . . . . . . . . . . 284
Low Profile . . . . . . . . . . . . . . . . . . . 273
Pressure . . . . . . . . . . . . . . . . . . . . . . 279
Pressure Light . . . . . . . . . . . . . . . . 120
Pressure Monitor Operation . . 281
Pressure Monitor System . . . . . 280 Tires (cont'd)
Rotation . . . . . . . . . . . . . . . . . . . . . . 284
Sealant and
Compressor Kit . . . . . . . . . . . . . 292
Sealant and Compressor Kit, Storing . . . . . . . . . . . . . . . . . . 299
Sidewall Labeling . . . . . . . . . . . . . 273
Terminology and Definitions . . 276
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . . . 288
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 289
Wheel Replacement . . . . . . . . . . 289
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 285
Winter . . . . . . . . . . . . . . . . . . . . . . . . 272
Towing General Information . . . . . . . . . . 232
Recreational Vehicle . . . . . . . . . . 313
Vehicle . . . . . . . . . . . . . . . . . . . . . . . .311
Traction Control System (TCS)/StabiliTrak Light . . . . . . . . . . . . . .119
Off Light . . . . . . . . . . . . . . . . . . . . . . .119
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . 189
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . 347 Trip Odometer . . . . . . . . . . . . . . . . . . 110
Turn and Lane-Change
Signals . . . . . . . . . . . . . . . . . . . . . . . . 149
U
Uniform Tire Quality Grading . . . 288
Using This Manual . . . . . . . . . . . . . . . . 2
Utility Interruption ofCharging . . . . . . . . . . . . . . . . . . . . . . 226
V
VehicleAlarm System . . . . . . . . . . . . . . . . . . 46
Canadian Owners . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . 162
Identification Number (VIN) . . . 338
Load Limits . . . . . . . . . . . . . . . . . . . 167
Messages . . . . . . . . . . . . . . . . . . . . 136
Personalization . . . . . . . . . . . . . . . 137
Security . . . . . . . . . . . . . . . . . . . . . . . . 46
Speed Messages . . . . . . . . . . . . . 137
Starting and Stopping . . . . . . . . . 172
Towing . . . . . . . . . . . . . . . . . . . . . . . . .311
Vehicle Ahead Indicator . . . . . . . . 119
Vehicle Care Storing the Tire Sealantand Compressor Kit . . . . . . . . . 299