Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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332 Customer Information
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. If available,
diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
. Lock-Out Service: Vehicle
registration is required.
Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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334 Customer Information
Transportation Options
Warranty service can generally be
completed while you wait. However,
if you are unable to do so, your
dealer may offer the following
transportation options:
Shuttle Service
This includes one-way or round-trip
shuttle service within reasonable
time and distance parameters of
your dealer's area.
Public Transportation or Fuel
Reimbursement
If overnight warranty repairs are
needed, and public transportation is
used, the expense must be
supported by original receipts and
within the maximum amount allowed
by GM for shuttle service. If U.S.
customers arrange their own
transportation, limited
reimbursement for reasonable fuel
expenses may be available. Claim
amounts should reflect actual costs
and be supported by original
receipts. See your dealer for
information.Courtesy Rental Vehicle
For an overnight warranty repair, the
dealer may provide an available
courtesy rental vehicle or provide for
reimbursement of a rental vehicle.
Reimbursement is limited and must
be supported by original receipts as
well as a signed and completed
rental agreement and meet state/
provincial, local, and rental vehicle
provider requirements.
Requirements vary and may include
minimum age requirements,
insurance coverage, credit card, etc.
Additional fees such as fuel usage
charges, taxes, levies, usage fees,
excessive mileage, or rental usage
beyond the completion of the repair
are also your responsibility.
It may not be possible to provide a
like vehicle as a courtesy rental.
Additional Program
Information
All program options, such as shuttle
service, may not be available at
every dealer. Contact your dealer
for specific availability.
General Motors reserves the right to
unilaterally modify, change,
or discontinue Courtesy
Transportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its
sole discretion.
Collision Damage Repair
If the vehicle is involved in a
collision and it is damaged, have the
damage repaired by a qualified
technician using the proper
equipment and quality replacement
parts. Poorly performed collision
repairs diminish the vehicle resale
value, and safety performance can
be compromised in subsequent
collisions.
Collision Parts
Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the
parts with which the vehicle was
originally built. Genuine GM
Collision parts are the best choice to
ensure that the vehicle's designed
Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Customer Information 339
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada
Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
In Mexico, call 01-800-466-0811.
In other Central America and
Caribbean Countries, call
52-722-236-0680.Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.How various systems in your
vehicle were operating;
. Whether or not the driver and
passenger safety belts were
buckled/fastened;
. How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
. How fast the vehicle was
traveling.
Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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OnStar 345
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the
myChevrolet mobile app, or by
contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyChevrolet Mobile App (If
Available)
Download the myChevrolet mobile
app to compatible Apple and
Android smartphones. Chevrolet
users can access the following
services from a smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System. .
Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Chevrolet on social
media.
For myChevrolet mobile app
information and compatibility, see
www.my.chevrolet.com.
An active OnStar service,
A compatible device,
factory-installed remote start, and
power locks are required. Data rates
apply. See onstar.com for details
and system limitations.Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
OnStar AtYourService
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other
vehicles press
=as follows.
Make a Call
1. Press
=. System responds:
“OnStar ready.”
Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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346 OnStar
2. Say“Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds:
“OK, calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say “911”without pausing.
System responds: “911.”
4. Say “Call.”System responds:
“OK, dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.”
2. Say “My number.” System
responds: “Your OnStar
Hands-Free Calling number is,”
then says the number.
End a Call
Press=. System responds: “Call
ended.”
Verify Minutes and Expiration
Press=and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
Diagnostics
By monitoring and reporting on the
vehicle’s key systems, OnStar
Advanced Diagnostics provides a
way to keep up on maintenance.
Capabilities vary by model. See
www.onstar.com for details and
system limitations. Message and
data rates may apply. Advanced
Diagnostics requires an active
OnStar paid service plan, e-mail
address on file, and enrollment in
Advanced Diagnostics.
Includes:
. Diagnostic Alerts: Set
preferences to receive real-time
e-mails, texts, or monthly reports
of the vehicle’s health. Or press
Qto have an Advisor
initiate a remote diagnostic
report.
. Proactive Alerts: Receive a
real-time e-mail or text message
regarding potential issues with
key vehicle components, such
as the battery, fuel system,
or starter system. Alerts for
potential issues appear on the
infotainment display. Proactive
Alerts are designed to help
predict specific types of issues
based on information collected
from the vehicle. Other factors
may affect vehicle performance.
Not all issues will deliver alerts.
In some cases, a dealer service
check may be required to
confirm the accuracy of the
alerts.
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OnStar 347
.Dealer Maintenance Notification:
Have the vehicle notify your
preferred dealer when it is time
for maintenance. Your dealer will
then contact you to set up an
appointment.
To begin, press
Qto speak to an
Advisor, or see www.onstar.com.
OnStar Additional
Information
OnStar Smart Driver
OnStar Smart Driver provides
information about driving behavior to
help maximize overall vehicle
performance, reduce wear and tear,
and enhance fuel efficiency. An
Insurance Discounts Eligibility
feature is also offered within OnStar
Smart Driver. See www.onstar.com
for details regarding vehicle
eligibility and system limitations.
OnStar, General Motors, and their
affiliates are not insurance
providers. Obtain insurance only
from licensed insurance providers.
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
. Prior to vehicle purchase.
Press
Qto set up an account.
. With the OnStar Basic Plan,
every 60 days. .
After change in ownership and
at 90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately to
terminate your OnStar services if
the vehicle is disposed of, sold,
transferred, or if the lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance,
Chevrolet TRAX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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356 Index
Drive Belt Routing, Engine . . . . . . 326
Drive SystemsAll-Wheel Drive . . . . . . . . . . 205, 249
Driver Behavior . . . . . . . . . . . . . . . . . 177
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . 127
Driving
Defensive . . . . . . . . . . . . . . . . . . . . . 178
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 178
Environment . . . . . . . . . . . . . . . . . . 177
For Better Fuel Economy . . . . . . . 26
Hill and Mountain Roads . . . . . . 182
If the Vehicle is Stuck . . . . . . . . . 184
Loss of Control . . . . . . . . . . . . . . . 180
Off-Road Recovery . . . . . . . . . . . 180
Vehicle Load Limits . . . . . . . . . . . 184
Wet Roads . . . . . . . . . . . . . . . . . . . 181
Winter . . . . . . . . . . . . . . . . . . . . . . . . 183
Driving the Vehicle . . . . . . . . . . . . . . . . 2
E
Electrical Equipment, Add-On . . . . . . . . . . . . . . . . . . . . . . . 224
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 261
Fuses and Circuit Breakers . . . 261 Electrical System (cont'd)
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 265
Overload . . . . . . . . . . . . . . . . . . . . . 260
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 267
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . 342
Engine
Air Cleaner/Filter . . . . . . . . . . . . . 238
Check Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . .118
Compartment Overview . . . . . . . 231
Coolant Temperature Warning Light . . . . . . . . . . . . . . . 124
Cooling System . . . . . . . . . . . . . . . 240
Drive Belt Routing . . . . . . . . . . . . 326
Exhaust . . . . . . . . . . . . . . . . . . . . . . 199
Heater . . . . . . . . . . . . . . . . . . . . . . . . 194
Oil Life System . . . . . . . . . . . . . . . 236
Oil Pressure Light . . . . . . . . . . . . 125
Overheating . . . . . . . . . . . . . . . . . . 244
Power Messages . . . . . . . . . . . . . 134
Reduced Power Light . . . . . . . . . 126
Running While Parked . . . . . . . . 199
Starting . . . . . . . . . . . . . . . . . . . . . . . 192
Entry Lighting . . . . . . . . . . . . . . . . . . . 143
Event Data Recorders . . . . . . . . . . 339 Exit Lighting . . . . . . . . . . . . . . . . . . . . 143
Extended Parking . . . . . . . . . . . . . . . 198
Extender, Seat Belt . . . . . . . . . . . . . . 70
Exterior Lamp Controls . . . . . . . . . 138
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . . . 144
F
Filter,Engine Air Cleaner . . . . . . . . . . . 238
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 139
Flashers, Hazard Warning . . . . . . 140
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 287 Changing . . . . . . . . . . . . . . . . . . . . . 288
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 308
Fluid Automatic Transmission . . . . . . 238
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 247
Power Steering . . . . . . . . . . . . . . . 245
Washer . . . . . . . . . . . . . . . . . . . . . . . 246
Fog Lamps
Front . . . . . . . . . . . . . . . . . . . . . . . . . 141
Folding Mirrors . . . . . . . . . . . . . . . . . . 49
Folding Seatback . . . . . . . . . . . . . . . . 61
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 216
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 337
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Index 357
Front Fog LampLight . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Front Seat Armrest . . . . . . . . . . . . . . 60
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 57
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 60
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Additives . . . . . . . . . . . . . . . . . . . . . 222
Economy Driving . . . . . . . . . . . . . . . 26
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 223
Filling the Tank . . . . . . . . . . . . . . . 222
Foreign Countries . . . . . . . . . . . . 221
Gauge . . . . . . . . . . . . . . . . . . . . . . . . .115
Low Fuel Warning Light . . . . . . . 125
Fuses
Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 261
Fuses and Circuit Breakers . . . 261
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 265
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 267
G
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 253
GaugesFuel . . . . . . . . . . . . . . . . . . . . . . . . . . .115 Gauges (cont'd)
Odometer . . . . . . . . . . . . . . . . . . . . . .115
Speedometer . . . . . . . . . . . . . . . . . .115
Tachometer . . . . . . . . . . . . . . . . . . . .115
Trip Odometer . . . . . . . . . . . . . . . . .115
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . .112
General Information Service and Maintenance . . . . . 310
Towing . . . . . . . . . . . . . . . . . . . . . . . . 224
Vehicle Care . . . . . . . . . . . . . . . . . . 227
Glove Box . . . . . . . . . . . . . . . . . . . . . . 103
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 331
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 254
Hazard Warning Flashers . . . . . . . 140
Head Restraints . . . . . . . . . . . . . . . . . 56
Headlamps
Aiming . . . . . . . . . . . . . . . . . . . . . . . . 254
Automatic . . . . . . . . . . . . . . . . . . . . . 140
Bulb Replacement . . . . . . . . . . . . 254
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 139
Flash-to-Pass . . . . . . . . . . . . . . . . . 139
High-Beam On Light . . . . . . . . . . 126
High/Low Beam Changer . . . . . 139 Headlamps (cont'd)
Lamps On Reminder . . . . . . . . . 127
Heated Front Seats . . . . . . . . . . . . . . 60
Heated Mirrors . . . . . . . . . . . . . . . . . . . 49
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 194
Heating . . . . . . . . . . . . . . . . . . . . . . . . . 171
High-Beam On Light . . . . . . . . . . . . 126
Hill and Mountain Roads . . . . . . . . 182
Hill Start Assist (HSA) . . . . . . . . . . 207
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
How to Wear Seat Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . 66
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Hydraulic Clutch . . . . . . . . . . . . . . . . 238
I
Ignition Positions . . . . . . . . . . 188, 190
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . . . 250
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 47 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Indicator
Owner Manual . . . . . . . . . . . . . . . . 120
Vehicle Ahead . . . . . . . . . . . . . . . . 123
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . 85