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392 Customer Information
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, notify General Motors.
Call 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance
Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada
Company
Customer Care Centre,
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
In Mexico, call 01-800-466-0811.
In other Central America and
Caribbean Countries, call
52-722-236-0680.
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.How various systems in your
vehicle were operating;
. Whether or not the driver and
passenger safety belts were
buckled/fastened;
. How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
. How fast the vehicle was
traveling.
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398 OnStar
contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyChevrolet Mobile App (If
Available)
Download the myChevrolet mobile
app to compatible Apple and
Android smartphones. Chevrolet
users can access the following
services from a smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only). .
Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Chevrolet on social
media.
For myChevrolet mobile app
information and compatibility, see
www.my.chevrolet.com.
An active OnStar service,
compatible device, factory-installed
remote start, and power locks are
required. Data rates apply. See
www.onstar.com for details and
system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
OnStar AtYourService
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other
vehicles press
=as follows.
Make a Call
1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
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OnStar 399
3. Say the entire number withoutpausing, including a “1”and the
area code. System responds:
“OK, calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say “911”without pausing.
System responds: “911.”
4. Say “Call.”System responds:
“OK, dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.”
2. Say “My number.” System
responds: “Your OnStar
Hands-Free Calling number is,”
then says the number.
End a Call
Press=. System responds: “Call
ended.”
Verify Minutes and Expiration
Press=and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
Diagnostics
By monitoring and reporting on the
vehicle’s key systems, OnStar
Advanced Diagnostics provides a
way to keep up on maintenance.
Capabilities vary by model. See
www.onstar.com for details and
system limitations. Message and
data rates may apply.
Advanced Diagnostics requires an
active OnStar paid service plan,
e-mail address on file, and
enrollment in Advanced Diagnostics.
Includes:
. Diagnostic Alerts: Set
preferences to receive real-time
e-mails, texts, or monthly reports
of the vehicle’s health. Or
press
Qto have an Advisor
initiate a remote diagnostic
report. .
Proactive Alerts: Receive a
real-time e-mail or text message
regarding potential issues with
key vehicle components, such
as the battery, fuel system,
or starter system. Alerts for
potential issues appear on the
infotainment display. Proactive
Alerts are designed to help
predict specific types of issues
based on information collected
from the vehicle. Other factors
may affect vehicle performance.
Not all issues will deliver alerts.
In some cases, a dealer service
check may be required to
confirm the accuracy of the
alerts.
. Dealer Maintenance Notification:
Have the vehicle notify your
preferred dealer when it is time
for maintenance. Your dealer will
then contact you to set up an
appointment.
To begin, pressQto speak to an
Advisor, or see www.onstar.com.
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400 OnStar
OnStar Additional
Information
OnStar Smart Driver
OnStar Smart Driver provides
information about driving behavior to
help maximize overall vehicle
performance, reduce wear and tear,
and enhance fuel efficiency. An
Insurance Discounts Eligibility
feature is also offered within OnStar
Smart Driver. See www.onstar.com
for details regarding vehicle
eligibility and system limitations.
OnStar, General Motors, and their
affiliates are not insurance
providers. Obtain insurance only
from licensed insurance providers.
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. Press
Qto set up an account.
. With the OnStar Basic Plan,
every 60 days. .
After change in ownership and
at 90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately to
terminate your OnStar services if
the vehicle is disposed of, sold,
transferred, or if the lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Advanced Vehicle Diagnostics,
Remote Services, Roadside
Assistance, Turn-by-Turn
Navigation, and Hands-Free Calling
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar User Terms,
Privacy Statement, and Software
Terms:
.
Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.
. Press
Qto speak with an
Advisor.
OnStar services cannot work unless
the vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar
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Index 407
Apple CarPlay andAndroid Auto . . . . . . . . . . . . . . . . . . 196
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 384
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . . . 259
Assistance Systems for
Parking and Backing . . . . . . . . . . 256
Audio Theft-Deterrent Feature . . . . . . . 176
Automatic
Dimming Mirrors . . . . . . . . . . . . . . . . 54
Door Locks . . . . . . . . . . . . . . . . . . . . . 42
Forward Braking . . . . . . . . . . . . . . 261
Headlamp System . . . . . . . . . . . . 169
Transmission . . . . . . . . . . . . . . . . . 232
Transmission Fluid . . . . . . . . . . . 292
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 234
Shift Lock Control FunctionCheck . . . . . . . . . . . . . . . . . . . . . . . 303
Auxiliary Devices . . . . . . . . . . . . . . . . . . . . . . . 190
Avoiding Untrusted Media Devices . . . . . . . . . . . . . . . . . . . . . . . 184B
Battery
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 174
Load Management . . . . . . . . . . . . 173
Power Protection . . . . . . . . . . . . . 174
Battery - North America . . . . 302, 348
Blade Replacement, Wiper . . . . . 304
Bluetooth Overview . . . . . . . . . . . . . . . . 191, 192
Brake Parking, Electric . . . . . . . . . . . . . . 237
System Warning Light . . . . . . . . 143
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 300
Antilock . . . . . . . . . . . . . . . . . . . . . . . 236
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 238
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 301
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 209 Automatic Forward . . . . . . . . . . . 261
Braking System Front Pedestrian (FPB) . . . . . . . 263
Break-In, New Vehicle . . . . . . . . . . 223
Bulb Replacement Headlamp Aiming . . . . . . . . . . . . . 307
Headlamps . . . . . . . . . . . . . . . . . . . 307
Headlamps, Front Turn
Signal, and Sidemarker . . . . . 308 Bulb Replacement (cont'd)
High Intensity Discharge
(HID) Lighting . . . . . . . . . . . . . . . 307
License Plate Lamps . . . . . . . . . 308
Buying New Tires . . . . . . . . . . . . . . . 334
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 127
California Fuel Requirements . . . . . . . . . . . 270
Perchlorate Materials
Requirements . . . . . . . . . . . . . . . 284
California Proposition
65 Warning . . . . . . . . . .283, 302, 348,
Back Cover
Canadian Vehicle Owners . . . . . . . . 2
Capacities and Specifications . . . . . . . . . . . . . . . . . 377
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 231
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . 44
Winter Driving . . . . . . . . . . . . . . . . 217
Cargo
Management System . . . . . . . . . .119
Caution, Danger, and Warning . . . . 3
Center Console Storage . . . . . . . . 119
Chains, Tire . . . . . . . . . . . . . . . . . . . . 339
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Index 409
Driver Mode Control . . . . . . . . . . . . 241
DrivingAssistance Systems . . . . . . . . . . 259
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 273
Defensive . . . . . . . . . . . . . . . . . . . . . 209
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 209
For Better Fuel Economy . . . . . . . 29
Hill and Mountain Roads . . . . . . 217
If the Vehicle is Stuck . . . . . . . . . 219
Loss of Control . . . . . . . . . . . . . . . .211
Off-Road . . . . . . . . . . . . . . . . . . . . . .211
Off-Road Recovery . . . . . . . . . . . 210
Vehicle Load Limits . . . . . . . . . . . 219
Wet Roads . . . . . . . . . . . . . . . . . . . 216
Winter . . . . . . . . . . . . . . . . . . . . . . . . 217
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 200
E
Electric Parking Brake . . . . . . . . . . 237
Electric Parking Brake Light . . . . 144
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 281
Electrical System Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 310
Fuses and Circuit Breakers . . . 310 Electrical System (cont'd)
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 314
Overload . . . . . . . . . . . . . . . . . . . . . 309
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 316
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . 395
Engine
Air Cleaner/Filter . . . . . . . . . . . . . 293
Check Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 141
Compartment Overview . . . . . . . 286
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 138
Cooling System . . . . . . . . . . . . . . . 294
Drive Belt Routing . . . . . . . . . . . . 379
Exhaust . . . . . . . . . . . . . . . . . . . . . . 231
Heater . . . . . . . . . . . . . . . . . . . . . . . . 227
Oil Life System . . . . . . . . . . . . . . . 291
Oil Pressure Light . . . . . . . . . . . . 147
Overheating . . . . . . . . . . . . . . . . . . 298
Power Messages . . . . . . . . . . . . . 153
Running While Parked . . . . . . . . 231
Starting . . . . . . . . . . . . . . . . . . . . . . . 225
Entry Lighting . . . . . . . . . . . . . . . . . . . 173
Equipment, Towing . . . . . . . . . . . . . 279
Event Data Recorders . . . . . . . . . . 392 Exit Lighting . . . . . . . . . . . . . . . . . . . . 173
Extended Parking . . . . . . . . . . . . . . . 230
Extender, Seat Belt . . . . . . . . . . . . . . 83
Exterior Lamp Controls . . . . . . . . . 166
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . . . 174
F
FeaturesMemory . . . . . . . . . . . . . . . . . . . . . . . . . 12
Filter, Engine Air Cleaner . . . . . . . . . . . 293
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 168
Flashers, Hazard Warning . . . . . . 170
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 339 Changing . . . . . . . . . . . . . . . . . . . . . 341
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 361
Fluid
Automatic Transmission . . . . . . 292
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 301
Washer . . . . . . . . . . . . . . . . . . . . . . . 299
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 170
Folding Mirrors . . . . . . . . . . . . . . . . . . 53
Forward Automatic Braking . . . . . 261
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 259
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 390
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410 Index
Front Fog LampLight . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Front Pedestrian Braking (FPB) System . . . . . . . . . . . . . . . . . 263
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 64
Heated and Ventilated . . . . . . . . . . 70
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269 Additives . . . . . . . . . . . . . . . . . . . . . 270
Economy Driving . . . . . . . . . . . . . . . 29
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 272
Filling the Tank . . . . . . . . . . . . . . . 271
Foreign Countries . . . . . . . . . . . . 270
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 138
Low Fuel Warning Light . . . . . . . 148
Requirements, California . . . . . 270
Fuses Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 310
Fuses and Circuit Breakers . . . 310
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 314
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 316G
Garage Door Opener . . . . . . . . . . . 162
Programming . . . . . . . . . . . . . . . . . 162
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 306
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . 138
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Odometer . . . . . . . . . . . . . . . . . . . . . 137
Speedometer . . . . . . . . . . . . . . . . . 137
Tachometer . . . . . . . . . . . . . . . . . . . 137
Trip Odometer . . . . . . . . . . . . . . . . 137
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . 133
General Information Service and Maintenance . . . . . 363
Towing . . . . . . . . . . . . . . . . . . . . . . . . 273
Vehicle Care . . . . . . . . . . . . . . . . . . 283
Glove Box . . . . . . . . . . . . . . . . . . . . . . 118
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . . 384
H
Hands-Free Phone . . . . . . . . . . . . . 197
Hazard Warning Flashers . . . . . . . 170
Head Restraints . . . . . . . . . . . . . . . . . 62
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 307 Headlamps (cont'd)
Automatic . . . . . . . . . . . . . . . . . . . . . 169
Bulb Replacement . . . . . . . 307, 308
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . 168
Flash-to-Pass . . . . . . . . . . . . . . . . . 168
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . . . 307
High-Beam On Light . . . . . . . . . . 148
High/Low Beam Changer . . . . . 168
Lamps On Reminder . . . . . . . . . 149
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . 74
Steering Wheel . . . . . . . . . . . . . . . 125
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Heated Mirrors . . . . . . . . . . . . . . . . . . . 54
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 227
Heating . . . . . . . . . . . . . . . . . . . . 200, 203
High Voltage Devices and Wiring . . . . . . . . . . . . . . . . . . . . . . . . . 309
High-Beam On Light . . . . . . . . . . . . 148
High-Speed Operation . . . . . . . . . . 327
Hill and Mountain Roads . . . . . . . . 217
Hill Start Assist (HSA) . . . . . . . . . . 239
Home Page . . . . . . . . . . . . . . . . . . . . . 178
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 285
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Index 411
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . . 78
HVAC . . . . . . . . . . . . . . . . . . . . . . 200, 203
I
Ignition Positions . . . . . . . . . . . . . . . 224
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 52
Indicator Pedestrian Ahead . . . . . . . . . . . . 145
Vehicle Ahead . . . . . . . . . . . . . . . . 145
Infants and Young Children,
Restraints . . . . . . . . . . . . . . . . . . . . . . 99
Infotainment . . . . . . . . . . . . . . . . . . . . 175
Infotainment System . . . . . . . . . . . . 393
Instrument Cluster . . . . . . . . . . . . . . 134
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . .118
Interior Rearview Mirrors . . . . . . . . . 54
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 348
K
Keyless EntryRemote (RKE) System . . . . . . . . . 32
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
L
Labeling, Tire Sidewall . . . . . . . . . . 320
Lamps Courtesy . . . . . . . . . . . . . . . . . . . . . . 171
Daytime Running (DRL) . . . . . . 168
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 171
Exterior Controls . . . . . . . . . . . . . . 166
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 174
License Plate . . . . . . . . . . . . . . . . . 308
Malfunction Indicator
(Check Engine) . . . . . . . . . . . . . 141
On Reminder . . . . . . . . . . . . . . . . . 149
Reading . . . . . . . . . . . . . . . . . . . . . . 172
Lane Change Alert (LCA) . . . . . . . 265
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . . 267
Lane Keep Assist (LKA) . . . . . . . . 267
Lane Keep Assist Light . . . . . . . . . 145
Lap-Shoulder Belt . . . . . . . . . . . . . . . 79
LATCH System Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . .112
LATCH, Lower Anchors and
Tethers for Children . . . . . . . . . . . 104
LED Lighting . . . . . . . . . . . . . . . . . . . . 308
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Lighting
Entry . . . . . . . . . . . . . . . . . . . . . . . . . 173
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Illumination Control . . . . . . . . . . . 171
LED . . . . . . . . . . . . . . . . . . . . . . . . . . 308
Lights Airbag Readiness . . . . . . . . . . . . . 140
Antilock Brake System
(ABS) Warning . . . . . . . . . . . . . . 144
Brake System Warning . . . . . . . 143
Charging System . . . . . . . . . . . . . 141
Check Engine (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . 141
Cruise Control . . . . . . . . . . . . . . . . 149
Door Ajar . . . . . . . . . . . . . . . . . . . . . 149
Electric Parking Brake . . . . . . . . 144
Engine Oil Pressure . . . . . . . . . . 147
Flash-to-Pass . . . . . . . . . . . . . . . . . 168
Front Fog Lamp . . . . . . . . . . . . . . 149
High-Beam On . . . . . . . . . . . . . . . . 148
High/Low Beam Changer . . . . . 168
Lane Keep Assist . . . . . . . . . . . . . 145
Low Fuel Warning . . . . . . . . . . . . 148
Seat Belt Reminders . . . . . . . . . . 139
Security . . . . . . . . . . . . . . . . . . . . . . 148
Service Electric Parking Brake . . . . . . . . . . . . . . . . . . . . . . . 144
StabiliTrak OFF . . . . . . . . . . . . . . . 146